Introducing contracted-hours management designed for the complexity of frontline workforces. HR and Payroll teams can now record, manage and track each employee’s contracted working arrangements with date-effective precision, visible revision history and shift-level Location, Department and Role context.

For Back Office (TimeTarget) customers, Employee Work Patterns provides a more capable, web-native path to transition existing default-hours data into Cloud WFM while maintaining continuity for approved workflows.

Let's dive in.

🔥 What's New

Employee Work Patterns is now available via Early Access in Employee Management > Profile > Work Pattern and delivers the following capabilities in Cloud WFM:

• Work Pattern creation and management - Define recurring contracted working arrangements per employee, including shift start and end times, paid or unpaid breaks, location, department, role and net-hours calculations.
• Date-effective scheduling - Set precise effective dates for current and future contracted arrangements, with a clear timeline of what applies and when.
• Revision management - Update an existing Work Pattern or create a new version while preserving the history of previous arrangements.
• Status tracking - View whether a Work Pattern is Current, Upcoming or Outdated, giving HR and Payroll visibility of changes over time.
• Award Profile context - Work Patterns inherit the applicable Award Profile context through the employee’s Role.
• Work App - Mobile support for Employee Work Patterns allows leave applications and timesheet creation in the Work App to use contracted hours, with a targeted release in version 1.29 shortly after the web launch.
• Leave integration - Where a Work Pattern applies, leave calculations can use the applicable Work Pattern hours, including the relevant shift context and unpaid-break treatment.

⭐️ Why It Matters

Standard default-hours records fail to capture complex frontline schedules, such as split shifts, varying breaks, multiple locations, or changing contracted hours. This creates accuracy and compliance risks across leave, timesheets, costing, and Award Interpretation.

Employee Work Patterns provides HR and Payroll teams with a flexible, auditable solution to record exact shift arrangements, roles, and locations with date-effective precision and complete revision histories.

• Compliance confidence— A date-effective, auditable record of contracted working arrangements reduces reliance on manual workarounds and makes it easier to understand what applied, when it applied and what changed.
• More accurate workforce processes - Work Patterns provide a structured contracted-hours source for relevant leave, timesheet, costing and Award Interpretation workflows. 
• Support for complex arrangements - Multiple shifts, flexible breaks and shift-level Location, Department and Role details help represent more realistic working arrangements, including multi-hiring employment scenarios.
• Stronger foundation for managing change - Effective dates allow organisations to prepare future contracted arrangements in advance and manage changes in a controlled way. 
• Accelerate BackOffice transition - For TimeTarget customers, Employee Work Patterns in Cloud WFM superceeds 'EmpHours', helping you migrate to our modern cloud platform with confidence and continuity with added capabilty. Experience a more flexible, date-effective, and auditable web-native model that supports multiple daily shifts, complex break combinations, and shift-level location context, whereas Back Office default hours are limited to a single daily shift with basic on/off management.

🏁 Next Steps

Work Patterns is available for early access. Please reach out to your customer support representative to gain access or log a support ticket. 

To learn more about Employee Work Patterns, view our Help article.

For assistance with your transition from the Back Office (TimeTarget) platform to Cloud WFM, contact your Humanforce representative today.

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.86. This release brings a wave of usability improvements to Roster Manager, including clickable status indicators, faster shift assignment, re-sending of shift confirmation requests, remembered groupings and improved alert handling. Leave Approvals and Availability get clearer request details, more flexibility during grey-out periods and faster loading, and kiosk clock-in photos now display in full in Timesheet Admin.

• Staging environments: Friday, 25 September, 2026.
• All Humanforce WFM (Cloud) accounts and UAT environments: Wednesday, 7 October, 2026.

Management > Employee > Employee Management

Employee-specific Pay Type Overrides no longer need to be set up in Back Office. You can now create, edit and remove them directly in the web app: open an employee's profile in Employee Management and select View Pay Type Overrides to see their current overrides on the Employee Overrides page.

To manage overrides, your access level needs Maintenance Screens > Award Profiles > Allow editing > Pay Type Overrides.

The new workflow includes several time-savers:

• Add in bulk. When adding an override, list additional employees in the Employee(s) field to apply the same override to several people at once.
• Copy to other employees. Select Copy to other employee(s) on an override to apply it to other employees without re-entering it from scratch.
• See the full picture. Clear the employee filter on the Employee Overrides page to view overrides across all employees you have access to.

You'll also be warned if a selected employee already has an override for the pay type you're adding. Overrides are best reserved for genuine employee-specific exceptions; if the same change applies to a whole group, update the award profile instead.

Management > Rostering > Roster Manager

The status indicators along the bottom of Roster Manager are now clickable. Selecting an indicator instantly applies or clears the matching filter, so you can move between views of assigned, unassigned, confirmed, published and other shift states in a single click instead of building each filter manually.

Management > Rostering > Roster Manager

Assigning employees to unassigned shifts in the Shift view is now quicker. A new Assign All Shifts option is available in the shift grid menu, with a matching button in the shift detail modal, and both open the existing Assign Employees workflow with your relevant shifts ready to assign. All existing assignment permissions continue to apply.

Management > Rostering > Roster Manager

You can now follow up on shifts that are still waiting for confirmation. When you request confirmation for shifts that already have an open request, Roster Manager lets you choose to resend to all of them or send only new requests, so you can chase unresponsive employees without unconfirming shifts or losing your filtered view.

Management > Rostering > Roster Manager

Alerts in Roster Manager now display the alert name you've configured on shift tooltips and in the notifications panel, and your custom alert message appears as the alert detail when enabled, so roster alerts match the names and messages you've configuring within Clock-in Settings, rather than generic alert labels.

Management > Rostering > Roster Manager

The Availability and Leave alert in Roster Manager now also triggers for employees with no availability entries when the Employee is Unavailable by default setting is enabled, so shifts rostered against these employees are correctly flagged for review.

Management > Rostering > Roster Manager

Newly added shifts now appear immediately in the People and Role views of Roster Manager when Location or Department grouping is applied, so you no longer need to refresh the page to see the shift you've just added.

Management > Rostering > Roster Manager

Roster Manager now remembers which groups you've expanded as you work. Your expanded groups stay open when you switch between the Shift, People and Role views, and when you move away from the roster and return within the same session, so you no longer lose your place in large rosters.

Management > Availability > Leave Approvals

The Leave Request Details popup in Leave Approvals now displays the requested hours value alongside the hours label, for example 8 hrs, so managers can see the full detail of a leave request without cross-checking the main list.

Management > Availability > Staff Availability

Employees can now set Available or Preferred availability on days covered by a grey-out period, even when the maximum number of employees on leave has been reached, as these entries do not affect the grey-out maximum. Leave requests and Unavailable entries continue to follow your existing grey-out settings.

Management > Availability > Staff Availability

Opening the Leave/Availability dialog is now faster, so adding or updating an employee's leave and availability takes noticeably less time.

Management > Timesheets > Timesheets

The clock-in photo in the Timesheet Information modal now displays the full image rather than a cropped view, so you can accurately verify which employee clocked in, regardless of the kiosk camera's orientation.

Humanforce Talent now includes native video interviewing for recruitment teams managing high-volume frontline hiring. Recruiters can run structured video interviews, review responses, and move candidates forward without switching to a separate platform.

Candidates receive a secure link and record their answers in-browser on mobile or desktop, with no login or software download required. Recruiters keep recordings, transcripts, summaries, and team review in the candidate profile, reducing manual handoffs and keeping the hiring workflow together.

What it includes

Reusable templates - Create structured interview templates with configurable questions, preparation time, and response limits so every candidate for the same role receives a consistent screening experience.

AI-assisted questions - Generate role-relevant questions from a job description or prompt, helping recruiters prepare structured interviews faster.

Vacancy connection - Attach interview templates to job vacancies so candidates receive the right screening invitation at the right stage of the hiring process.

Flexible recording - Candidates record responses asynchronously from a mobile or desktop browser, making it easier to complete an interview around work and other commitments.

Fast review - Scan AI-generated transcripts and summaries to understand each response quickly, without rewatching every recording from start to finish.

Team collaboration - Recruiters and Hiring Managers can review responses together, compare candidates consistently, and align before making next-step decisions.

Human oversight - AI outputs are configurable and auditable, giving your team practical support while keeping hiring decisions with people.

One connected workflow - Keep interviews, recordings, transcripts, and summaries with the candidate profile in Talent, reducing integration overhead and duplicate administration.

Getting started

Native video interviewing is available within Humanforce Talent for early access. To learn more about setup and availability for your organisation, contact your Customer Success Manager. 

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.85. This release brings significant usability and performance enhancements to Roster Manager and Template Manager, including customisable modal layouts, the ability to pin unassigned shifts while navigating schedules, increased bulk-edit limits, and improved leave validation handling.

• Staging environments: Friday, 11 September, 2026.
• All Humanforce WFM (Cloud) accounts and UAT environments: Wednesday, 23 September, 2026.

Rostering & Templates

Pin and resize the Unassigned shifts section in People View

Management > Rostering > Roster Manager

You can now pin the Unassigned shifts section at the top of the People View grid using the new pin icon toggle. When pinned, the section remains fixed at the top with its own scrollbar while you scroll through employee rows underneath, making it effortless to review unallocated shifts and drag them into employee schedules. You can also drag the bottom divider of the pinned section to adjust its height to suit your screen size.

Customise and reorder columns in Edit Shifts and Add & Assign modals

Management > Rostering > Roster Manager / Template Manager

The Edit Shifts and Add & Assign Shifts modals across Roster Manager and Template Manager now feature a Screen Settings control. Managers can choose exactly which columns appear and reorder them to match their workflow.

Column spacing has also been tightened and key headers, such as the Role column in Add & Assign, remain frozen, ensuring critical details like start times, finish times, and breaks can be viewed and edited without horizontal scrolling.

When opening Template Manager, the Active Only filter toggle is now switched on by default. This ensures the template list immediately displays only active templates, cutting through clutter and preventing accidental edits to inactive or historical templates. Your filter preference is also remembered when you leave and return to the page.

When copying a Labour Group to a date where an assigned Event or Function is no longer valid, Roster Manager now automatically unassigns the out-of-range Event or Function and displays a clear notification banner. Previously, copying labour groups always copied Event and Function, which could leave shifts attached to invalid event dates. Shifts are now safely copied with only valid event associations intact.

A new Expired visa option has been added to the Hide Employees filter in Advanced Search within Fill Shift (across both Roster Manager and Template Manager). This filter is enabled by default so managers immediately focus on eligible staff, while allowing the flexibility to uncheck the filter when reviewing overall workforce availability. In addition, visa expiry dates now consider an employee's visa valid through the end of the specified expiry day.

Expand or collapse all roster groupings in a single click

Management > Rostering > Roster Manager

The Expand All and Collapse All toolbar controls are now available across all flat grouping types in Roster Manager, including Location, Department, Area, and Role views. Previously available only for Labour Groups, managers can now instantly expand or collapse all grouped sections at once, significantly accelerating navigation across large rosters.

Roster Manager now remembers your Sales Budget panel toggle choice. Whether you prefer to keep the Sales Budget panel open or collapsed, your preference remains, making your workflow faster, easier and more consistent.

To support large venues and complex operations, the maximum number of shifts that can be edited in a single bulk action has been increased from 500 to 2,000 shifts. Managers can now apply shift adjustments across entire operational rosters in one go without encountering batch threshold limits.

When generating or converting timesheets for leave types measured in days, timesheet duration validation now correctly respects the configured roster source hours. Previously, system validation could trigger a "no default hours" error if the shift times fell outside standard award profile hours, even when valid roster source hours were present. The validation logic now accommodates non-standard shift times, allowing timesheets to process smoothly.

When exporting payruns using the PayGlobal connector, leave pay types configured with Reduce Quantity now export strictly as dedicated leave transactions rather than outputting both a normal and a leave row. This eliminates duplicate records and prevents double-counting of employee hours downstream. In addition, date formatting has been strengthened so calendar months export reliably.

Employee Management

Strengthened access permissions for Biometric Registration

Management > Employee Management > Biometric Registration

Access rules on the Biometric Registration screen have been refined so that users with the Employees Screen permission can view and register biometric profiles for colleagues within their authorisation level, without requiring full View Employee Management access. In addition, deletion controls have been standardised so that removing existing facial registrations universally requires the dedicated Allow deletion of facial registrations permission, ensuring consistent security and delegated onboarding across all admin levels.

We are excited to announce Shift Linking, a powerful new way to produce better rosters with ease, is now available for existing customers via Early Access.

For scheduling coordinators managing complex, multi-event, or distributed frontline workforces, assigning the same employee across multiple shifts in a day has always meant hunting down individual shift tiles and applying changes one by one; a slow, error-prone process.

Shift Linking was built to solve this problem. Shift Linking is a purpose-built mechanism to group, select, and edit connected shifts instantly, so that you can eliminate manual effort, prevent data loss, and maintain scheduling integrity from roster build through to supervisor review.

Let’s dive in…

🔥 What's New

Shift Linking introduces a set of tightly integrated capabilities that make managing complex, multi-shift structures faster, smarter, and more reliable within Roster Manager.

• One-click group selection – Click the link icon on any shift tile to instantly select every shift in that linked group simultaneously — replacing manual, tile-by-tile hunting with a single action that takes under two seconds.
• Floating bulk-action toolbar – A new viewport-pinned selection toolbar appears automatically whenever two or more shifts are selected, surfacing Edit, Link, and Unlink actions directly in the coordinator's workflow — no more buried context menus or top-bar dropdowns.
• Unsaved changes protection – A new navigation prompt prevents silent data loss: if a coordinator clicks away mid-edit, the system prompts them to save or keep editing before navigating — ensuring in-progress work is never silently discarded.
• Persistent validation warnings – When a conflicted or overtime-triggering assignment is saved, clear visual warning indicators — yellow cards, warning icons, and text blocks — persist on the roster grid and in the Shift Editor, keeping compliance issues visible for supervisor review until they are explicitly resolved.
• Cascading bulk unassign – Unassigning any shift within a linked group automatically cascades the action across the entire group, maintaining the structural integrity of linked assignments and preventing orphaned or inconsistent shift states.

⭐ Why it Matters

Shift Linking replaces fragmented, manual roster workflows with structured, auditable scheduling operations.

• Smarter Rostering – Shift Linking replaces slow, manual roster workflows with structured, one-click group management across connected shifts.
• Instant Group Control – Coordinators can select, edit, and unassign entire linked shift groups instantly, with every in-progress change protected from accidental loss.
• Compliance Visibility – Persistent validation warnings keep compliance and overtime conflicts visible on the roster until they are explicitly resolved.
• Lower Labour Costs – Labour costs are reduced by making it easy to combine shorter shifts, eliminate scheduling gaps, and meet minimum call-out requirements.
• Easy Transition from Back office  – Existing linked shifts from Back Office surface automatically in Roster Manager on day one.

🏁 Getting Started

Shift Linking is being made available in cloud via Roster Manager, through an Early Access program. Initially this is for customers who've used this functionality in the Back Office Event Planner, and later will be opened up for all interested customers.

Early access allows your team to review the functionality, plan for and adjust any necessary workflows, and provide direct feedback to our product team regarding further improvements or user experience suggestions.

To request access, please contact support@humanforce.com or to learn about Shift Linking, read this help article.

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.84. This update ensures Sales Budget forecast labour accurately reconciles between Roster Manager and Workforce Analytics by incorporating unassigned shifts into the data model.

Operational control is enhanced through the introduction of a dedicated "Assign & Unassign" permission for Template Manager, decoupling it from standard rostering access. Additionally, we’ve expanded Chat capacity to support team-wide communications for groups exceeding 100 participants.

Release Schedule

Staging environments were updated on Friday, 28th August, 2026.

All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 9th September, 2026.

Rostering & Templates

New dedicated Assign & Unassign permission for Template Manager

Management > Rostering > Template Manager

Template Manager now has its own Assign & Unassign permission for both Normal Templates and Master Templates, separate from Rostering Screen permissions. Previously, assign/unassign access for shifts in Template Manager was tied to the shared Rostering permission, which made it difficult to provide this functionality in one space and not the other. Template permissions are now self-contained, so you can grant shift assign/unassign access independently of rostering and keep template access aligned with each user's role.

Any users who already had the Rostering > Allow editing > Assign and Unassign permission will automatically have the new template Assign and Unassign permissions enabled.

Managers can now override an insufficient leave balance when re-assigning a shift

Management > Rostering > Roster Manager

When re-assigning a published shift in Roster Manager to create an employee's leave timesheet, managers can now invoke the configured Shift Type Hierarchy when the target shift type has one, or override the insufficient accrual warning where their access level includes TimeTarget Online > View Timesheet Authorisation > Allow editing > Allow override of insufficient accrual warning. Previously both actions were blocked when the employee had insufficient leave balance, which could prevent leave from being recorded for employees with a low balance.

Employee Communications

Chats support more than 100 participants

Employee > Messages > Chat

When starting a new chat, you can now add more than 100 people using Add All, so team-wide and department-wide conversations are no longer limited to 100 participants. Users are added in batches automatically, letting you bring larger groups into a single conversation.

Reporting & Analytics

Sales Budget forecast labour now includes Unassigned shifts

Management > Advanced > Workforce Analytics

This update brings consistency to the Forecast Labour values in Roster Manager's Sales Budget panel and the Workforce Analytics Sales Budget report, by now including Unassigned shift hours and cost. Previously, these were excluded on both surfaces, so forecast totals could differ from the older Department Rostering and the Sales Budget report tool. Forecast Labour now reconciles across these views for the same date range, location and department - giving you consistent, accurate forecast data.

Separate controls for Planned and Unplanned leave in Sales & Budget

Admin > Admin Config > System Settings > Roster/Roster Templates

Also in the Sales Budget space, we've introduced flexibility in how leave timesheets should be handled with regards to the Actual Labour values. The Leave exclusion setting in System Settings > Roster/Roster Templates is now split into two controls:

• Exclude Planned "Leave Type" timesheets
• Exclude Unplanned "Leave Type" timesheets

This lets you independently decide whether planned or unplanned leave is excluded from Actual Labour cost calculations in the Sales & Budget module, matching your organization's requirements.

Payroll, Costing & Awards

New "Use no folder" option for SFTP exports

Admin > Award Config > Payroll Companies

The SFTP export configuration for Pay Companies is now more flexible; offering three folder options instead of two:

• Use default folder - exports to /payroll-export/[paycompany]
• Use custom folder - exports to /payroll-export/[your custom folder]
• Use no folder - exports to the base /payroll-export/ directory

Each option now includes helper text showing the target path. The new Use no folder option writes export files directly to the base payroll-export/ directory, matching Back Office export behaviour. This is particularly useful for customers with custom payroll integrations who may not be able to adjust their downstream integration quickly — providing a configuration path to target the base directory without requiring changes to their current export process.

We're happy to advise the release of Humanforce Workforce Management (Cloud) version 6.0.83. This release delivers a concentrated set of reliability improvements across Roster Manager and Fill Shift, timesheet administration fixes spanning editing, filtering, and sorting, and a new Comments field for Workforce Analytics reporting.

Release Schedule

• Staging environments were updated on Friday, 14th August, 2026.

• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 26th August, 2026.

Rostering & Templates

See bids and offers in your local time when using Fill Shift

Management > Rostering > Roster Manager

The Bid/Offer Time column in Fill Shift now converts bid and offer timestamps to the viewing user's local device time. Previously, this column could display the raw stored time without adjusting for time zone, which may have shown a bid or offer time that appeared earlier or later than when it actually occurred. This gives managers a more accurate picture of when employees responded to a shift.

Clearing stale shift offers when unassigning a shift

Management > Rostering > Roster Manager

Unassigning an employee from a shift now clears that shift's existing offers and bids, so Fill Shift and Bid Manager no longer show outdated accept or decline statuses for a shift that has since reopened. This keeps Fill Shift and Bid Manager focused on genuinely available candidates, whichever method is used to unassign the shift.

Reassign Shift & entering leave timesheet is more flexible on authorisation permission checks

Management > Rostering > Roster Manager

Reassigning a published shift and creating a leave timesheet now only auto-checks the "Authorised" checkbox when the user's access level allows auto-authorisation for leave timesheets added during the reassign workflow. Previously, the dialog assumed the user would authorise the timesheet and saving could be blocked if they did not have permission.

Fill Shift – Improved calibration of the "Shifts + Leave" values

Management > Rostering > Roster Manager

When reviewing candidates in the Fill Shift flow, the "Shifts + Leave" count shown has been updated to count only timesheets with a leave shift type, alongside rostered shifts. Previously, this count may have included other authorised timesheets in the pay period, inflating the figure with ordinary work timesheets that aren't leave. This provides managers with a more accurate view of an employee's total commitments within a pay period, supporting better workload balancing.

Roster Manager – better handling of near-identical alerts

Management > Rostering > Roster Manager

We have improved the stability of Roster Manager when handling multiple active alerts of the same restriction type, such as Employee Role Restriction. This update ensures that all relevant alerts are correctly processed and displayed, providing managers with comprehensive validation support without interruption.

Staff Availability – actions menu more accessible on wide screens

Management > Rostering > Staff Availability

The kebab menu on the Staff Availability page now stays fixed alongside the table as you scroll, rather than requiring you to scroll right to reveal it. This makes shift and availability actions easier to reach on narrower screens or when many columns are displayed.

Clocking, Timesheets & Breaks

Timesheet Admin – smarter handling of inline edits on overnight shifts

Management > Timesheets > Timesheets

This update addresses a case where editing the Start after the End field had already been adjusted, for an overnight shift, could leave the timesheet spanning more than 24 hours.

The grid's inline editor now checks the existing End time and repositions it as needed, keeping the timesheet within a single valid overnight span, ensuring entries stay consistent with the same overnight logic applied in the full editor.

Sorting timesheets by Award Profile

Management > Timesheets > Timesheets

The Award Profile column in Timesheet Admin can now be sorted in ascending or descending order. Previously, clicking to sort this column may not have reordered the timesheet list by award profile value, regardless of whether timesheets were grouped.

Reporting & Analytics

Printed Employee Rosters are now more compact and easier to read or share

Reports > Roster > Roster by Employee

The Roster Report by Employee has a tighter, more compact layout, reducing excess white space so more of the roster fits on each printed or exported page. This brings the web report closer in line with the equivalent Back Office report that many customers — particularly sites printing rosters for noticeboards — are used to.

Workforce Analytics – Comments field added for Roster Templates

Management > Advanced > Workforce Analytics

The Roster Templates data source in Workforce Analytics now includes a Comments field, so comments captured on roster template and master template shifts can be added to custom WFA reports and dashboards. Comment values are only visible to users with permission to see comments on the relevant shift, keeping reporting aligned with existing view permissions.

Payroll, Costing & Awards

Unlock timesheets directly in Payroll for editing

Management > Timesheets > Payroll

Users with permission to change a timesheet's lock state can now see and use the Lock control when editing a timesheet from the Payroll screen. Previously, this control didn’t appear in the editor for anyone, preventing other fields from being edited until the timesheet was unlocked elsewhere. This lets payroll teams unlock and adjust a processed timesheet in one place, without leaving the Payroll screen.

Recognition now has a dedicated home in Thrive. The Rewards Hub brings peer recognition, milestones, and workforce-driven moments into one shared feed, so employees can see appreciation across the organisation and take part from the app they already use.

Recognition in one place

Open the Rewards tab to see your available points and points to give, browse recognition across your workforce, and give recognition with a simple composer. 

Recognition can be connected to everyday workforce moments such as task completion, clock-in streaks, key milestones, birthdays, and work anniversaries. Points can be added to posts and redeemed in Thrive for digital gift cards.

Make recognition part of everyday work

See appreciation across your workforce - Bring peer recognition, important milestones, and workforce-driven moments into one shared feed across your organisation.

Recognise positive contribution - Highlight everyday actions, key milestones, birthdays, and work anniversaries, then filter the feed by the whole company, milestones, behaviour-driven or just the individual employee.

Give people more ways to connect - Like, comment, react, and add points to recognition posts. Hold a reaction to see who responded, or use the add-on points toggle to include the original giver.

See recognition grow - Check the Top Givers and Top Receivers for the current and previous months, then tap a user’s name to view the recognition they have given and received.

Turn appreciation into tangible value - Employees can see their points balance, give points to others, and redeem points for digital gift cards easily in the Thrive Rewards Hub.

Getting started

Thrive Rewards & Recognition is available in the Benefits Pro tier. For help with access, configuration, or regional availability, contact your Customer Success Manager. 

We are excited to introduce a new enhancement to the Humanforce Work App: the Clocking Widget.

For frontline employees, every second at the start and end of a shift matters. For many, navigating through a mobile app to find the clocking screen is a small but common inconvenience to what should be the simplest part of the working day. At the same time, a lack of immediate visibility into upcoming shifts contributes to late arrivals and missed start times: a persistent challenge for managers of shift-based, distributed workforces.

This is why we've built our Clocking Widget, the small Humanforce mobile home screen shortcut to getting critical shift-based information and functions employees need without having to open the app.  

Let's dive in...

🔥 What's New

Designed to be fast, reliable, and deliver a seamless mobile experience available across iOS and Android in Work app, here’s what the powerful clocking widget delivers at the fingertips of every employee: 

• One-tap clocking – A single tap on the widget launches the Work App and executes the clocking action instantly, no navigation, no extra steps.
• Live shift countdown and elapsed timer – A real-time countdown to the next rostered shift switches automatically to an elapsed timer once the employee is clocked in.
• State and permission-locked functions – The widget displays only the actions each employee is permitted to take, dynamically adapting to their current shift state and individual clocking permissions.
• Customise size – Choose between a small informational widget for a quick shift status glance, or a medium widget with full interactive clocking buttons.

⭐ Why it Matters

The Humanforce Clocking Widget improves users' lives and delivers better organisational outcomes by enhancing attendance, compliance, and the user experience, saving people time whilst delivering a better experience.

• Drive better attendance – Persistent home-screen shift countdowns and "Running Late" alerts keep start times front of mind, reducing late arrivals and no-shows.
• Increase compliance – Permission-aware buttons enforce clocking rules automatically at the widget level, eliminating non-compliant clock-ins without any additional training.
• Seamless clocking experience – Employees go from the home screen to clocked in with a single tap, eliminating unnecessary steps from the most repeated action of their working day.
• Schedule clarity – Live shift countdowns and elapsed timers give every employee instant, always-visible awareness of when their shift starts and how long they have been working.

🏁 Getting Started

Clocking Widget is now available in Humanforce Work app. To learn more, read this help article.

We're excited to announce Work App Version 1.28, headlined by the new home screen Clocking widget, clearer switching between companies, and a range of resolved issues across login, leave, timesheets, clocking, and notifications.

Release Schedule

iOS and Android Work App v1.28 is expected to be available in the week of 10th August 2026.

Clocking Widget

Add from your device home screen

Add the new Clocking widget to your home screen to see your current clocking status and shift context at a glance, without opening the app. Tap the widget to jump straight into the app to start work, take a break, or clock out. Available on iOS and Android in small and medium sizes.

Clearer Company Switching

Home

If you work across more than one company, moving between them is now much clearer. The home screen shows which company you're currently in, and you can switch from a list view. Companies not yet on the cloud platform now appear too, greyed out with a short explanation, so you always know what you have access to.

Manager Timesheet Attachments

Home > Timesheets

Managers can now see timesheet attachments directly on the main timesheet authorisation card. Supporting documents are visible upfront, so there's no need to edit the timesheet to check what's been attached.

Forgot Password for Single Sign-On Users

Login > Forgot Password

For organisations that use single sign-on, the forgot password flow now guides SSO users correctly. It skips the passcode step and returns you to the login screen. Users will also receive an email instructing them how to reset their password.

Quarter-Hour Time Selection for Availability and Leave

Schedule > Availability

Setting your availability and applying for leave is now quicker on iPhones. The time picker snaps to quarter-hour intervals, so you can set start and end times with fewer taps.

Payslips Button Visibility

Earnings > Payslips

When your employer hasn't enabled payslips, the Payslips button now appears greyed out rather than hidden, making it clear the feature exists but isn't switched on for your organisation.

Resolved Issues

Login & Single Sign-On

Login

• The app no longer hangs on an endless loading spinner when a single sign-on session fails to refresh, and instead returns you to the login screen (iOS).

Leave & Availability

Home > Leave approvals & Schedule > Leave

• Managers approving leave no longer see a "Something went wrong" error when the "allow override of insufficient accrual warning" permission is turned off. Approvals now work regardless of that setting (iOS & Android).
• Applying for leave across an overnight rostered shift no longer includes the next day's roster entry, so requests cover only the correct days (Android).

Timesheets

Earnings > Timesheets

• Creating a timesheet no longer crashes the app when the start time is set first, so fields can be filled in any order (Android).
• Net length on an edited timesheet no longer deducts paid break time, so the duration matches what was actually worked (Android).
• Adding an allowance while creating a timesheet no longer fails with an error (Android).

Clocking

Home

• Starting a non-rostered shift no longer leaves the screen loading indefinitely when the request fails (iOS).
• The "no permission to start a non-rostered shift" message now only appears when it should. Previously it could show even when the real cause was that timesheet clocking was disabled (iOS & Android).

Notifications

• Multiple improvements to push notifications, including additional retries when notifications were not initially delivered.
• Shift offer notifications are no longer dropped when the app has been force-quit, so they arrive as expected (iOS).