We’re excited to launch Rewards & Recognition, a new way to gamify compliance and performance while celebrating key employee milestones, all within the Thrive app.

Designed for frontline teams, Rewards & Recognition turns everyday workforce requirements like on-time clocking, compliance task completion and other operational behaviours into points, recognition, and instant rewards. At the same time, it ensures important moments like birthdays and work anniversaries are never missed.

By combining behaviour-driven rewards with milestone and peer-to-peer recognition, organisations can lift engagement, improve compliance, and strengthen retention, without adding admin burden.

What it includes

Gamified compliance
Reward on-time clock-ins, completed compliance tasks and other critical workforce behaviours.

Behaviour-driven rewards
Automatically convert everyday actions into points, reinforcing consistency and accountability at scale.

Milestone rewards
Recognise birthdays and work anniversaries with automatic rewards that make employees feel seen and valued.

Peer recognition
Enable employees and managers to recognise great work in the moment, making positive behaviours visible across teams.

Instant rewards
Employees can redeem points instantly for digital gift cards, reinforcing recognition when it matters most.

Low admin, high impact
Powered by existing workforce and employee data, rewards run automatically with minimal setup or ongoing effort.

Why it matters

• Better compliance outcomes through consistent, automated reinforcement
• Higher engagement by making everyday work and milestones more rewarding
• Stronger retention by recognising both effort and loyalty
• Less chasing, more consistency as behaviours are reinforced by design
• Built for frontline teams, not office-based recognition programs

Getting Started

To learn more about driving the right behaviours with Rewards & Recognition, contact your Customer Success Manager.

We’re pleased to announce the upcoming release of Humanforce Workforce Management (Cloud) version 6.0.69, bringing new rostering enhancements to help managers build accurate rosters faster, including improvements to Bulk Add Shift and Role View, plus added flexibility in the Humanforce Payroll integration. Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 29 January 2026.
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 11 February, 2026.

Roster Manager

Rostering > Roster Manager

Bulk Add Shift: Select Shift Definitions (including paid breaks support)

Roster managers can now choose a Shift Definition when using Bulk Add Shift, automatically applying the correct start/end times and break rules to each role. We’ve also improved break handling by adding clearer paid vs unpaid break fields, and ensured duplicated rows retain these settings, making large roster builds faster, more consistent and less error-prone.

Bulk Add Shift: Add comments in Roster Manager and Template Manager

You can now add comments while bulk-adding shifts in both Roster Manager and Template Manager. This makes it easier to capture important shift context (e.g. notes for employees or managers) across multiple shifts at once. Comments can be duplicated across rows where needed and are reliably saved on all created shifts including shifts created within Labour Groups.

Role colours now shown on shift cards in Role View

When viewing rosters in Role View, shift cards now display the role colour indicator on the left edge of each card. This creates a more consistent experience when switching from People View and helps teams using role colours identify roles at a glance.

Introducing the colours along the edge, rather than the entire shift background, ensures we remain compliant with Web Content Accessibility Guidelines (WCAG) and avoid contrast problems with the shift details text.

Admin Settings

Leave Black-Outs

Exclude shift types from block-out block types

Admins can now configure Leave Black-Outs to exclude one or more shift types when setting up black-out block types in Humanforce Web. This gives organisations more control over how leave restrictions are applied, supporting more flexible rules and reducing the need for manual exceptions.

Payroll

Management > Timesheets > Payroll

Faster access to employee pay type breakdown

We’ve streamlined navigation in the Payrun screen so that when employee details are expanded, the daily breakdown automatically expands too. This provides quicker access to pay type details and reduces extra clicks when reviewing employee pay information.

Integration Central

WFM > HF Payroll

Configurable mapping for Email 1 and Email 2 fields

We’ve added flexibility to the WFM → Humanforce Payroll integration, allowing customers to switch which WFM fields map to Email 1 and Email 2 in Humanforce Payroll. This makes it easier to align with your organisation’s preferred contact data setup and improves accuracy for employee email syncing.

We're excited to announce Humanforce Work App Version 1.25, which brings a major UI transformation with the introduction of a new home screen, enhanced leave cancellation workflows, and refinements to timesheet management and photo attachment capabilities.

Release Schedule

iOS and Android Work app v1.25 release is expected to be available in the week of 2nd February2026.

Home Screen

Home

We're excited to introduce a brand new home screen experience that transforms how you navigate and interact with the Work app. This landing page has been designed to put the most important features and actions at your fingertips.

Quick Access & Navigation: The home screen provides intuitive shortcuts to frequently used features and hard-to-find functionality, significantly reducing the time it takes to complete common tasks.

Streamlined Menu: We've updated the navigation structure by replacing the Manager menu item with convenient manager shortcuts directly on the home screen. Profile access has also been moved to the top of the home screen and removed from the main menu for a cleaner experience.

One-Tap Clock In: Employees can now clock in directly from the home screen without navigating to the clocking screen, making it faster than ever to start your shift.

At-a-Glance Information: The home screen displays a quick view of your current pay cycle, including before tax earnings from authorised timesheets and a summary of payable hours from authorised timesheets, providing immediate visibility into your expected pay.

For more information view our new Help article about our Work App home screen.

Leave Cancellation Workflow

Schedule > Leave

We've made some updates to cancelling requested leave that improves notifications, visibility on schedule screen and manager approval workflow.

Timesheet & Payslip Improvements

Earnings > Timesheets

Photo Attachments Enhancement: Resolved an issue where photos couldn't be attached to timesheets when photo permissions were set to "Limited Access" (iOS).

Timesheet Locking Fix: Fixed an issue where unlocking a timesheet would still show time as locked until the timesheet was saved (iOS).

Timesheet Attachments:  Resolved an issue with permissions to add attachments on a timesheet (Android)

Time Entry Accuracy: You can now set timesheet end times for later than the current time when editing timesheets (iOS).

Manager Permissions Fix: Resolved an issue where the 'Add' button remained disabled even when appropriate permissions were enabled (Android).

Payslips Screen: Updated messaging on screen where no payslips are available for a clearer user experience (Android).

General UI and Performance Improvements

Additional Improvements: Various bug fixes including resolved issues with duplicate shift buttons, set availability date selection, and conversation deletion in chat (iOS and Android).

We’re pleased to announce the upcoming release of Humanforce Workforce Management (Cloud) version 6.0.68, which delivers improvements to key functions across rostering, shift bidding, leave, payroll and reporting. This release also continues our investment in performance improvements for enhanced productivity. Read on for all the details!

Release Schedule

• Staging environments were updated on Wednesday, 14th January 2026
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 28th January 2026

Roster Manager

Rostering > Roster Manager

New shift validations when you save a Shift to help you capture all the details you need

We've added clearer validations for Area, Event, Function, and Shift Definition to ensure required details are selected before saving a shift. This helps prevent incomplete entries and makes shift creation more reliable and straightforward.

Improvements to Fill Shift so that offering shifts to multiple employees is faster and easier

We improved the Fill Shift experience so selected employees remain chosen when adjusting search text or filters in the Offer tab. This allows users to refine their search and build an offer list without losing prior selections. The update makes offering shifts to multiple employees more efficient and supports more flexible selection workflows.

Easier creation and management of multiple shifts in labour groups

We improved how locations are applied when adding multiple shifts to a labour group that is grouped by location. In this scenario, the system now consistently carries forward the relevant location, reducing the need for manual re-selection and helping ensure shifts are grouped as expected. This makes creating and managing labour groups shifts faster and more reliable.

Refinement of rounding logic to prevent unintended Minimum Roster Hours alerts

We resolved a scenario in Roster Manager where the Minimum Roster Hours alert could trigger incorrectly due to rounding limitations, even when an employee had met their required hours. The alert logic now rounds hours to the expected precision, ensuring employees only receive alerts when they are genuinely below their minimum requirement.

Bid Manager

Management > Shift > Bid Manager

Clearer visibility of shift bids, particularly for overnight and overlapping shifts

We’ve made changes to address scenarios where employee bids for conflicting or adjacent shifts were not displayed consistently in Bid Manager. Bid counts now accurately reflect available bids, and the Bids available for offer label only appears when valid, actionable bids exist. This ensures managers see a clear and reliable view of shift bids, especially around overnight and overlapping shifts.

Timesheets

Management > Timesheets > Timesheets

Split timesheets into more than two parts

We’ve improved timesheet splitting so that users with the Split Timesheet permission can now split a timesheet into more than two parts (even when the Area, Event, Function, Period, and Shift Type view permissions are disabled).

More accurate checks across grouped shift types for Insufficient Leave Balance alert

We’ve improved the Insufficient Leave Balance validation so that alerts now correctly use the shared group balance when employees use different shift types within the same Shift Type Group. This enhancement prevents false Insufficient Leave Balance alerts on timesheets, ensuring more accurate and consistent leave balance checks across grouped shift types.

Leave block outs and approvals

Admin > System configuration > Leave block-outs

Gray-out periods get per day validation 

We’ve improved gray‑out period leave validation so that the limit on the number of employees on leave is checked against each day, rather than across the full date range of the gray-out period.  We’ve also updated the settings label to clarify it applies per day, preventing valid multi‑day leave requests from being incorrectly rejected.

Improved Leave approval handling

In a related change, we’ve also improved Leave Approval handling so that the Max Employees on Leave limit now correctly counts unique employees rather than individual leave entries, preventing scenarios where valid leave approval requests are incorrectly blocked.

Workforce Analytics Payroll Reports 

Management > Advanced > Workforce Analytics

New filter option to refine payroll reports

We’ve added a new Pay Run dropdown filter to the Payroll Data and Payroll Data with Cost Codes reports, allowing payroll administrators to report on a specific processed pay run iteration.

Improvement for non-attended shifts in Pay Comparison Report 

We’ve improved the Pay Comparison Report so that daily totals in “Preview payroll data” now correctly display the Date for payments generated by On-Call overrides on non‑attended shifts, aligning them with attended shift payments.

Payroll

Management > Timesheets > Payroll

Faster loading of individual pay runs in Payrun History

We’ve continued with performance improvements for the Payrun History screen. In this release, we’ve improved the performance of viewing individual pay runs so that detailed pay run data loads faster.

REST API

Better time-zone handling for clock-in validation

We have improved the REST API clock‑in validation to correctly handle customers in different time zones, including New Zealand.

In 2025, Humanforce delivered its most ambitious year of Human Capital Management (HCM) innovation yet, unifying Talent, HR, Workforce Management (WFM), Benefits, and Payroll through deeper integrations, greater automation, and the unlocking of data intelligence. 

Humanforce’s 2025 releases didn’t just upgrade features, incremental developments purposefully elevated the entire Humanforce HCM suite. With automation, data accuracy, and deep integrations now woven throughout the suite, organisations gain unprecedented visibility, teams work with fewer barriers, and employees enjoy fairer and more connected experiences. 

Below is a wrap-up of our key suite-wide developments over this milestone year for our customers, building a truly experience-led, AI-powered HCM suite to empower the frontline workforce, globally.

Humanforce Analytics – Talent

Humanforce introduced a new generation of analytics capabilities, giving talent teams instant clarity into hiring performance and the ability to accelerate time to hire. Recruiters and leaders now get AI-powered answers, deeper funnel insights, and custom dashboards that reveal where hiring flows or stalls. The result is faster decision-making, higher-quality candidates, and a robust analytics foundation that will unify insights across the entire HCM suite as Humanforce Analytics continues to expand into HR, WFM, and beyond in the new year.

Humanforce DataFlow

Since its launch, DataFlow, our powerful streaming integration service, has helped numerous enterprises combine valuable workforce data related to Talent, HR, WFM, and Benefits with their existing data warehouses. By eliminating the need for manual exports and addressing misaligned reporting data, businesses gain real-time operational visibility and enhanced accuracy, while establishing an AI-ready data infrastructure for faster, smarter decision-making.

DataFlow serves as a crucial intelligence multiplier, unlocking essential employee-related data that allows organisations to optimize business reporting and make confident, data-informed decisions quickly and proactively.

Connected Employee Data (HR ↔ WFM ↔ Payroll)

This year cemented Humanforce’s connected-suite vision. Role revisions, pay rates, and employee details flow automatically between HR, WFM, and Payroll. Manual admin disappears, onboarding accelerates, and payroll errors shrink dramatically. With employee data updating consistently across all systems, businesses not only operate with fewer risks, less friction, and complete confidence in the accuracy of every hire-to-pay touchpoint but also generate an ecosystem of employee data that powers intelligent decision-making.

Looking ahead to 2026

With a wave of new AI-powered tools, deeper cross-suite connectivity, and employee-experience-led innovation in store for the year ahead, we are excited about how we will continue to empower workforces into the future.

We’re pleased to announce the upcoming release of Humanforce Workforce Management (Cloud) version 6.0.67, delivers a set of performance improvements, permission-based controls and data accuracy fixes across Rostering, Payroll, Workforce Analytics and Employee Management. This release enhances system responsiveness, strengthens security and access governance, and ensures more accurate reporting and data visibility, helping managers work faster, administrators maintain tighter control, and employees experience clearer, more reliable information.

Release Schedule

• Staging environments were updated on Thursday, 11th December 2025.
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 14th January 2026.

Holiday Season Release Schedule

Release Freeze: Friday 12 December 2025 – Monday 12 January 2026

To ensure stability throughout the busy holiday period, we will be pausing the Humanforce Cloud release schedule from Friday 12 December 2025 through Monday 12 January 2026. This pause helps ensure smooth operations for customers during a high-activity time of year.

Roster Manager

Controlled Editing of Event & Function Fields

Rostering > Roster Manager > Shift Edit

A new “Edit Event & Function” permission has been introduced to manage who can modify Event and Function fields when editing existing shifts. These fields now remain read-only unless the user has the required permission, ensuring clearer access control while still allowing authorised users to make necessary updates.

Correct role assignment when adding multiple shifts

Rostering > Roster Manager > Add Multiple Shifts

Shifts now correctly inherit the selected role filters, counts and break rules, ensuring consistency and reducing the need for manual corrections. Users will no long experience the application of incorrect roles, shift counts or break times when using role filters while adding multiple shifts. 

Improved Shift View performance when grouping by department

Rostering > Roster Manager > Shift View

Shift View performance has been enhanced when grouping shifts by department. Rosters now load more quickly in this view, providing a smoother and more responsive experience when reviewing departmental coverage and making scheduling decisions.

Faster people view load times

Rostering > Roster Manager > People View

The People View in Roster Manager has been optimised to significantly improve shift loading performance. When navigating back to People View, shifts now load faster, reducing delays and allowing roster managers to review and adjust staffing more efficiently, particularly beneficial for large or complex rosters.

Template Manager

Assign & Un-assign actions now permissions-based

Rostering > Template Manager 

Assigning or unassigning shifts in Template Manager now requires the new “Assign & Unassign” permission. Users without this permission can no longer perform these actions, strengthening governance and ensuring template changes are only made by authorised users.

Employee Management

Gender field display

Employee > My Details

Employee gender field  now accurately displays if a value has not been assigned. The field now correctly shows “None”, matching the behaviour of other optional fields and improving data clarity for employees.

Timesheets

Accrual balance checks applied during bulk shift type changes

Timesheets > Timesheet

The timesheet system now correctly validates accrual balances, helping prevent unintended negative balances and improving payroll accuracy. Insufficient accrual balance checks are now triggered when changing shift types via Bulk Edit. 

Payroll

Faster Payrun history loading for high-volume customers

Timesheets > Payroll 

Performance improvements have been made to the Payrun History screen. For customers with large numbers of historical payruns, loading times are now significantly faster, reducing wait times and improving access to payroll history.

Workforce Analytics

Correct week grouping across year boundaries

Management > Advanced > Workforce analytics

Workforce Analytics reporting involving weeks spanning a year boundary have been improved by removing unnecessary duplicate entries. The KPI Weekly Wage Budget Report now correctly groups these weeks spanning a year boundary, ensuring accurate wage reporting and clearer year-end insights.

Pay rate description visibility now fully permission controlled 

Management > Advanced > Workforce analytics

Employees with disabled access levels can no longer view the Pay Rate Description field in the Employee Extended Data report, unless both the parent and child permissions are enabled. This ensures sensitive pay information is properly restricted and aligns analytics visibility with security expectations.

In 2025, we expanded our financial wellbeing capabilities and strengthened the mobile experience within Humanforce Thrive, making it easier for frontline and flexible workers to improve their financial health, stay engaged and complete essential HR tasks all within one simple app. From long-term financial protection tools to new HR connectivity and practical lifestyle perks, Thrive is now more powerful, intuitive and impactful than ever.

Here’s what we delivered this year:

Supporting long-term security with  Life Insurance in Thrive

This year, we introduced Life Insurance within Thrive, giving employees access to general and personalised life insurance advice , and helping to connect them to licensed insurance advisors for quotes and guidance in just a few clicks. Many people delay life insurance due to complexity. Thrive now removes that barrier, offering simple, trusted pathways to take action.

Bringing HR Tasks into the mobile experience

Expanding everyday savings with new cashback merchants

This year we continued to grow the Thrive cashback program, adding major retailers and lifestyle brands to help employees stretch their budgets and enjoy meaningful everyday savings. Some of the standout additions this year include:

• Myer
• Expedia
• SHEIN
• Ticketek
• Pizza Hut
• Petbarn
• Trip.com

These new partners broaden the value of Thrive’s Perks ecosystem, supporting everything from essentials and travel to fashion and petcare. More well-loved household brands are coming in 2026, expanding the program even further and strengthening Thrive as a key part of your holistic employee wellbeing offering.

Supporting day-to-day living through Earned Wage Access

While Earned Wage Access (EWA) isn’t a new capability, 2025 gave us deeper insight into how employees are actually using it, and it’s clear the feature is fulfilling it’s purpose.

EWA continues to be used primarily for everyday essentials, helping employees manage short-term cash flow and supporting day-to-day life. Whether it’s covering immediate household needs or smoothing the gap between pay cycles, EWA is providing responsible, meaningful real-world support for your employees to help them stay on top of what matters most.

Helping employees plan ahead with the Superannuation Calculator

To support long-term financial confidence, Thrive now includes an easy-to-use Superannuation Calculator that helps employees estimate their retirement balance and visualise the impact of different contribution levels so they can plan ahead.

Enhancing everyday living with new meal kit discounts

We expanded Thrive with new exclusive discounts from HelloFresh, Youfoodz and EveryPlate, making healthy eating easier and more affordable for busy frontline teams. These lifestyle perks promote wellbeing beyond the workplace while enhancing your EVP with zero additional admin.

Looking ahead to 2026

Next year, we’re continuing to expand Thrive’s role in boosting engagement, connection and everyday wellbeing. Here’s what’s on the horizon:

• Rewards & Recognition — a new mobile-first experience that enables peer and manager recognition, celebrations and positive feedback within Thrive. This will give organisations a simple way to reinforce culture, strengthen belonging and acknowledge great work, all in the same app employees already use for wellbeing and tasks.
• Expanded financial wellbeing features, including new tools that make budgeting and everyday money management easier for frontline workers.
• More Perks categories and partner offers, giving employees broader savings and lifestyle support across health, home, leisure and daily living.

These enhancements will continue to position Thrive as the central mobile hub for wellbeing, engagement and everyday employee experience.

2025 has been a pivotal year for Humanforce Talent. As organisations continue to compete for talent in a highly dynamic market, our focus has been on giving recruiters and hiring managers more clarity, automation and intelligence to move faster and hire better. This year we delivered major upgrades across analytics, candidate experience, AI-powered screening, and workflow automation, while also refining the performance, branding consistency and reliability of the platform. The result is a more insightful and connected Talent experience across the Humanforce suite.

Here’s a look at what we delivered:

Turning recruitment data into insights and answers with Talent Analytics

The biggest milestone this year was the launch of Humanforce Talent Analytics, the first chapter in our Humanforce Analytics journey toward unified insights across the entire Humanforce suite. Recruitment teams now have access to cleaner, faster dashboards that surface key performance metrics with a clearer, more modern experience. Alongside this, we introduced Talent Analytics Pro, a premium tier designed to help teams go deeper with their data through:

• Build-your-own dashboards
• Advanced filtering and drill-downs
• Automated alerts and anomaly detection
• Scheduled reporting, and
• AI-powered insights using natural-language Q&A

These capabilities move Talent beyond reporting and into real-time, intelligence-driven recruitment, giving teams faster clarity on what’s working, what needs attention, and where to prioritise effort. It’s a foundational step toward Humanforce’s vision for unified, cross-suite analytics, connecting insights from Talent, HR, WFM and Benefits into a single view of your workforce.

Smarter data collection with Candidate Forms

This year, we introduced Candidate Forms, giving teams a flexible, low-friction way to collect structured data post-application without disrupting the candidate’s initial experience.

Recruiters can now create configurable form templates, trigger them automatically or in bulk, track completions, collect secure attachments and support up to five forms per vacancy. Whether it’s certifications, DEI information, onboarding details or medical declarations, Candidate Forms keeps everything organised, auditable and centralised.

Expanding reach with Apply with SEEK across APAC

We expanded Apply with SEEK functionality beyond Australia to support candidates applying via JobsDB and JobStreet, enabling seamless pre-filled applications across key APAC markets.

Candidate profiles now populate essential information automatically, from contact details to resumes, work history and education, helping to improve conversion rates, reduce application friction and ensure a smoother experience across desktop and mobile.

Accelerating Hiring with AI: Outhire Integration

This year we introduced a new AI-powered partner integration with Outhire, available to Humanforce Talent customers via our Open API. The integration allows teams to enhance early-stage screening by connecting Humanforce Talent with Outhire's capabilities, including:

• Automated job-fit analysis
• AI-driven phone and video interviews
• Consistent, structured candidate reports

This integration help teams reduce manual screening time, improve consistency, and make more confident decisions earlier in the process, especially valuable for high-volume roles.

A more polished, stable and connected Talent platform

Alongside the headline features, we delivered dozens of behind-the-scenes improvements across branding, infrastructure, accessibility and performance ,all focused on improving reliability and consistency.

These smaller but meaningful platform enhancements included:

• Rebranding to Humanforce Talent across employer and candidate experiences
• Faster performance across key areas like Comms, Careers pages and Offer Management
• Improved accessibility aligned to WCAG 2.2
• Enhanced validation for phone numbers, addresses and custom fields
• More resilient API and infrastructure updates across checks, events, logging and submissions
• Smoother email interactions and response handling
• Career Site infrastructure upgrades and simplified branding consistency

These upgrades ensure Talent performs better behind the scenes, letting teams focus on hiring rather than system admin.

Looking ahead to 2026

Next year, we’re continuing to elevate the Talent experience with deeper platform connectivity and stronger AI support across the hiring journey.

Here’s what’s coming:

Native Talent + HR integration — automatic creation of employee and job records in Humanforce HR when an offer is accepted, removing manual admin and creating a smooth transition from hire to onboard.

AI tools for candidates — resume enhancement, improved job matching and richer Talent Pool insights to help candidates present stronger applications and improve fit.

AI-driven Talent Community engagement — dynamic workflows that keep candidate profiles fresh, maintain availability signals and automatically engage talent pools over time.

Hiring Manager AI Co-Pilot — daily, prioritised summaries that surface key actions and bottlenecks, helping leaders stay on track during busy hiring periods.

These enhancements will help Talent teams move faster, make better decisions and deliver a more streamlined recruitment experience across the Humanforce suite.

In 2025, Humanforce delivered major milestones in bringing Humanforce Back Office (also known as TimeTarget) - equivalent functionality into Cloud Workforce Management (WFM), ensuring customers can transition with confidence ahead of our Back Office deprecation date at the end of 2026. 

Core workflows, configuration tools and payroll processes have now been modernised, strengthened and consolidated in the cloud, giving organisations a faster, more intuitive and more reliable platform for workforce operations.

Back Office capabilities now available in Cloud WFM

Cloud WFM now includes fully supported versions of essential Back Office features, such as:

•    Event Rostering with labour groups and multi-day/multi-location planning

•    Shift Confirmation and Shift Consent with SMS/Push communication

•    Full roster alert configuration and Restrictive alert enforcement

•    Shift Type parity, including ordering, decimal precision and special condition filters

•    Cost Centre Mapping, now web-native and multi-level

•    Payrun exports for Rockfast, Smartly, Sybiz Visipay, PayGlobal and enhanced Chris21

•    Daily-level payroll interpretation for manual pay adjustments

•    Advanced timesheet management, including multi-level approval, daily  authorisation, split logic, locked-payrun handling, award/break accuracy and unified UTC audit timestamps

•    Qualification and Shift Definition management within Cloud

•    Enhanced Template Manager, supporting labour groups,  optimised processing and flexible template generation

•    Roster Manager parity, with bulk editing, bulk assignment, multi-day creation, leave reassignment logic, and reassignment of locked shifts

•    Clocking enhancements, including accurate break prompts and shift transfer reliability

•    Leave Management parity, including blackout-period flexibility and new insufficient-leave alerts

•    Roster & Timesheet charge-out reporting in Workforce Analytics

•    Modern bulk imports for timesheets, allowances, roles and role revisions

•    Employee data forwarding (HR → WFM → Payroll) for seamless onboarding and data integrity.

Migration timelines and how to get started

As communicated previously with all our Back Office customers, we are sunsetting key Back Office modules in a phased manner throughout 2026, commencing with Admin Screens in April. View our transition guide and details on our phased sunset plan.

Contact us today

Why transition now?

With these features now live and exceeding Back Office capability, organisations can confidently start moving their rostering, timesheet, payroll-prep and leave workflows into Cloud WFM well before the 2026 deadline.

Migrating today delivers:

•    Immediate access to improved performance, automation and compliance

•    Reduced operational risk from ageing legacy tools

•    A smoother change process, rather than a late, compressed transition

•    A future-ready WFM environment that continues to evolve

Humanforce strongly encourages all Back Office customers to begin transitioning today. 

Looking ahead to 2026

We look forward to continuing to bring you more ground-breaking innovations in the new year and assisting you in your transition to Humanforce Cloud Workforce Management. 

2025 was a year showcasing cutting-edge innovations in the Work app that strengthened communication, improved scheduling clarity, enhanced compliance, and delivered smoother, everyday workforce management for both employees and managers.

Across scheduling, time capture, team visibility, communication, and compliance, the Work App reached new levels of usability and impact, helping organisations work smarter and teams stay connected, productive, and informed.

It was also a milestone year for an ever increasing number of our Work app users, many who have recently transitioned over from the pre-existing Humanforce (legacy) app (sometimes referred to as the ‘Classic’ app), and begun enjoying a faster, more modern and powerful mobile workforce management experience; we are delighted to see our Android and iOS Work app ratings rocketing up to 4.7/5 this year!

If you are still using the Humanforce (legacy) app – transition to Work app today!

Upgrade to Work app today

Now, let’s dive into the Work app development highlights.

Scheduling

2025 saw major enhancements to day-to-day schedule usability, making shift information clearer and easier to act on. Users benefited from expanded shift detail screens, improved UI readability, and net shift hours visible at a glance. These refinements give employees deeper shift insight while helping managers reduce miscommunication and speed up scheduling workflows.  

Calendar Sync 

Shift Consent

Another major milestone of 2025, Shift Consent introduced a compliance-first process for capturing employee agreement to shift changes or newly added shifts.

With configurable templates, rich-text messaging, and automatic matching based on shift type and award profile, Shift Consent helps:

•    Organisations stay compliant with industry and labour award obligations.

•    Managers boost flexibility and transparency by registering shift approvals, cutting admin load, and clarifying shift and pay details. 

•    Employees gain transparency around changes to their shifts and pay conditions.

Shift Consent supports pay accuracy, auditability, labour cost control, and flexible workforce planning. 

Shift Bidding

Shift bidding became simpler and more intuitive with a streamlined withdrawal process, including confirmation prompts and updated language that guide employees cleanly back to their schedule. These improvements reduce errors, cut down manager follow-up, and support smoother shift coverage cycles. 

Team View

One of 2025’s standout features, Team View introduced a new level of real-time team transparency. When enabled, Employees can now instantly see who they’re working with, including colleagues’ roles, locations, departments, and shift times.

This benefits:

•    Employees, who gain clarity, confidence and can coordinate swaps or handovers more easily.

•    Managers, who can understand staffing coverage at a glance, even without full Attendance access.

•    Organisations, which reduce confusion, printed rosters, and compliance risks.

Team View strengthens team cohesion, accelerates shift coverage, and boosts workforce productivity. 

Availability

Permission-based logic now ensures the Availability screen only appears for users who can manage availability. This reduces confusion and declutters the interface, especially useful for large, mixed-permission teams. 

Clocking

Clocking became faster, more precise, and more reliable throughout 2025. Enhancements included:

•    Improved geofence accuracy and speed for smoother, more dependable clock-ins.

•    Offline status clarity, replacing error messages with accurate status indicators.

•    Bug fixes to eliminate countdown errors, resolve shift transfer issues, and improve data consistency.

These improvements strengthen compliance, boost employee trust, and reduce manager intervention. 

Earnings

A series of upgrades expanded earnings transparency for employees. Highlights included:

•    Clearer “Payable Hours” display, excluding unpaid breaks.

•    Timesheet cards showing net hours for quick insight.

•    Access to full timesheet history directly from the Earnings screen, giving employees greater visibility into worked hours and pay outcomes.

The result: more confident, informed employees and fewer pay-related queries. 

Messaging & Communications

A defining release of the year, Messaging transformed how teams communicate. The new communication experience delivered:

•    Direct & group chat, replacing fragmented communication channels.

•    Rich multimedia sharing, including GIFs, images, videos, documents, and URL previews.

•    Embedded messaging, enabling shift context to flow directly into conversations.

•    Advanced filters & permissions, supporting safe, targeted, high-quality communication.

Messaging now acts as the connective tissue of workforce operations, reducing confusion, strengthening engagement, and enabling faster action where work happens: within the schedule itself. 

Manager – Timesheets

2025 delivered significant timesheet enhancements. The introduction of Multi-Level Timesheet Approval added an extra layer of control and compliance confidence, supporting organisations with more complex payroll workflows. Managers can now pre-authorise timesheets before final approval, improving accuracy and minimising payroll risk.

Additional fixes ensured proper enforcement of permissions, more reliable editing behaviour, and control over ending active timesheets—all strengthening the end-to-end timesheet cycle.

Looking ahead to 2026  

Across 2025, with major releases such as Messaging, Calendar Sync, Team View, and Shift Consent, Humanforce Work App advanced communications, strengthened compliance, simplified scheduling, enhanced earnings clarity, and helped improved team coordination. 

With a wave of new employee-centric development slated for the new year, designed to help employers and employees make work easier and life better, anytime, anywhere, we are excited about continuing to empower frontline workforces into the future.