We’re pleased to introduce Humanforce Workforce Management (Cloud) version 6.0.52.  This release delivers a broad range of improvements across key modules, including Roster Manager, Template Manager and Integrations. We’re also delighted to share that automatic forwarding of employees to Humanforce Payroll is now available for those who wish to opt in for early access. 

Read on for all the details!

Release schedule

• Customers with staging environments will be kept informed of the schedule for release to staging environments
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.52 overnight on Wednesday, 28 May 2025.

Roster Manager

Management > Rostering > Roster Manager

Improved shift sorting

We've added to the sorting criteria for shifts in Roster Manager.  Shifts are now sorted by shift start time, then shift end time. This means that when you have multiple shifts with the same start time and varying end times, they will appear in time order.

New option to edit Labour Group from Role View

When you are grouping by Labour Group in Role View (and are viewing a single day), you are now able to edit a labour group directly from Role View.

Labour Group break minutes in shifts created in bulk

When bulk adding shifts to a labour group and the labour group break minutes is set to 0, the break minutes in the shifts created will default to 0. 

Faster loading of Fill shift

We've improved the time it takes to load your employee list when entering the Fill shift screen. 

Template Manager

Management > Rostering > Template Manager

New option to display Custom Roster Fields

Custom Roster Fields are now available in Shift detail settings so you can toggle display of each field in the shift tiles on/off as needed, improving visibility of key shift information directly on the template.

Timesheets

Management > Timesheets > Timesheets

Improved handling of timesheet splits

We’ve improved handling of timesheet splits in scenarios where a timesheet has a correct active break alongside deleted breaks. The timesheet will split successfully if the deleted break start times are later than the first timesheet split's end time.

Payrun upload to Xero NZ

Management > Timesheets > Payroll

After processing a payrun in WFM, attempting to do a Direct Upload to Xero API may have failed due to an integration issue. This has been resolved so the upload can complete without issue.

Employee Management

Management > Employee > Employee > Employee Management
Admin > Security Config > Access Levels

New permission options for controlling visibility of Pay Rate names and rates

The permissions for viewing pay rates within the Employee Management space have been expanded, to provide the option to allow a user to see and change Pay Rates without seeing the actual rate value. This enables more of your team members to help update Pay Rates within an employee's role revision by referencing the Pay Rate name, while keeping the hourly rate ($) information hidden.

Clocking

Improved usability for Shift Transfer

We’ve addressed a limitation in the Employee Self Service workflow when using the Shift Transfer function. This feature now allow users to end their active timesheet and immediately clock a new timesheet with different values (eg, new role or new department) without needing to re-select the Location.

Integration Central

Management > Advanced > Integration Central

Employee forwarding to Humanforce Payroll: early access availability

Automatic forwarding of employees from HR to WFM and Humanforce Payroll, including the employee's current active role and rates, is now available for customers who wish to opt in for early access. If you’re interested in opting in for early access, reach out to your Humanforce contact. 

Humanforce HR to WFM

Improved employee data sync of employees with termination dates (such as fixed-term contracts)

With this improvement, employees with a termination date in their profile at the point of creation (such as fixed-term contracts) will be successfully loaded to Humanforce WFM. Employee data will also sync with WFM after termination dates (up to a configured number of days) to ensure the accuracy of final pay processing.

Improved reliability for Qualifications syncing

We’ve improved the reliability of syncing employees' qualifications (that are in non-draft status) from Humanforce HR to WFM. This sync occurs when the Qualification Instance Updated webhook is triggered, or when an employee bulk import is run in Integration Central.

Improved logs of data syncs

Logs for all webhooks (that send data from HR to WFM) have been expanded to include data syncs that were successfully processed without any errors, improving traceability. Previously, only errors were logged.

Field mapping enhancements

Field mappings in Humanforce HR to WFM integration now allow mappings with HR Job.Remuneration fields (where applicable). We’ve also removed irrelevant fields in the mapping drop-downs making it easier to setup accurate field mapping.

File imports: improved handling of empty rows

With this improvement, all empty rows of data will be skipped and a log of these skipped rows provided back to users for review via Integration Central log screens. Further, we have also introduced a maximum row limit per file of 50k.

Datapay NZ: easier mapping and improved tasks

We’ve made mapping Pay-Types for the Humanforce Payroll - Datapay NZ integration much easier by keeping the column names in the table visible at all times.  Previously, the column names would disappear out of view when you scrolled down.

We've strengthened the stability of Datapay NZ tasks to ensure Pay-Type mappings remain intact. Previously, navigating directly to the scheduler page after reopening a saved task could cause configurations to be lost. With this update, managing settings is more intuitive and efficient.

REST API

Role revision improvements

This improvement aligns our API with the web application when it comes to modifying roles for an employee. Specifically, when using the POST and PATCH Employee and Employee/RoleRevision endpoints, the Revision Effective Date can no longer be older than the Employee Start Date. 

This ensures Role Revisions are not updated in a way that makes them incompatible when employee data is synchronized with payroll systems.

Award Profile with shifts

It's now possible to find the Award Profile associated with a shift using the Roster Items endpoint. It includes the award profile that was effective for the shift based on the roster date.

For more information and API documentation, visit Humanforce WFM REST API Overview.

Our April 2025 release for Humanforce HR (formerly known as intelliHR) delivers a suite of enhancements designed to streamline your HR workflows, boost visibility into job changes, and improve data accuracy across your platform. With a revamped Pending Job Updates page, smarter export tools, and API improvements, your team can act faster and with greater confidence. Plus, we've addressed key bugs to ensure a smoother experience for everyone.

Let’s explore!

Feature Updates

Early Access: Enhanced Pending Job Updates Page

A new Pending Job Updates page is now available for early access, providing your team with all the details needed to review and action pending job changes as part of the Job Approval process. 

This update to the feature ensures that your team has all the information they need to action pending updates as part of your Job Approval process, and ultimately make faster, more informed decisions on pending job changes with all relevant information at their fingertips.

This feature will be generally available from May 13, 2025. To get early access, System Administrators can contact maryc@humanforce.com with your platform URL.

Export Primary Jobs from the Bulk Data Tool

A new filter in the Bulk Data Tool allows you to export only Primary Jobs, making it easier to identify and report on key roles within your organisation. Users will now be able to extract and analyse primary job data easily for compliance, reporting, and workforce planning purposes.

API Enhancements

Users will now experience smoother integration with external systems thanks to more comprehensive webhook events. In this April update, the  job.onboarding_payroll_completed webhook event now includes both Person and Job IDs, improving integration and tracking capabilities.

In addition to this, the person.updated webhook event now features an "Updated via Onboarding" flag, offering greater transparency into changes made during onboarding.

Additional Fixes

• Resolved errors with onboarding templates, including disabled custom field options and misplaced document sections.
• Fixed a 404 error in Qualification expiry reminder URLs.
• Users can now successfully download charts as images from analytics pages.

For access to previous release notes check out our HR release notes page in our Help portal. 

We are excited to announce Thrive Tasks has launched and is now available within Humanforce Thrive for Humanforce HR (previously known as ‘intelliHR’) and Thrive customers. 

Thrive Tasks unlocks a new way for managers to fast-track time-consuming and critical HR workflows created in Humanforce HR by directly communicating with employees via mobile. 

Customers with Humanforce HR and Thrive can activate this exciting new mobile HR capability for all their employees. Click here to access the instruction steps. 

Read more to find out!

🔥 What’s New 

Humanforce Thrive can now display a dedicated 'Tasks' section, allowing employees to view, manage, and complete all HR tasks from one convenient location, via mobile.

Tasks will be automatically organised for employees in Humanforce Thrive into tabs such as "Due," "Me," "My Team," "Done," and "Ignored," making it intuitive to navigate and track the progress of their HR tasks.  

Employees will also receive mobile push notifications when new HR tasks are assigned. Examples of these HR tasks include Onboarding, Engagement surveys, and Performance/Goal related tasks.

⭐ Why it matters

Thrive Tasks delivers a host of new benefits for both employers and their teams.

Benefits include;

• Increased employee ability to track and action their HR tasks
• Reduced time managers spend following up on employees to perform their tasks
• Fast-tracked overall Onboarding and HR task flow processes
• Improve compliance confidence.

Finally, by enabling access to HR tasks within the Humanforce Thrive app, employees can access both the benefits of our wellbeing solution and commence any HR-related tasks conveniently within the same mobile application. 

🏁 Getting Started

For Humanforce HR and Thrive customers who wish to activate Tasks in Thrive, simply raise a Humanforce Support ticket via our Help portal. For more details on the Humanforce HR and Thrive integration, check out our Help article.

Employees of Thrive Customers who wish to access Humanforce Thrive simply download the app here.

For information on Humanforce HR (previously intelliHR) or Humanforce Thrive, get in touch with a Humanforce representative today.

We are pleased to announce some new enhancements that make the onboarding process more efficient for customers with complex HR ecosystems and improve the overall connectivity of the HR experience. In addition to this we also have some information on the recent rebranding changes.

Let’s explore!

Humanforce HR Rebrand

intelliHR is now Humanforce HR

As we continue to redefine HCM for frontline and flexible workforces at Humanforce, we are excited to announce some branding and naming changes to strengthen and truly unify our best-in-one HCM suite under one Humanforce brand.

Recently, intelliHR has become Humanforce HR. Customers will enjoy the same user experience within our product however, the intelliHR logo will be replaced by Humanforce HR. 

You will notice this change throughout the platform, along with changing intelliHR ID to Humanforce HR ID on the person profile. This change has not been carried across to our Public API or our Data Import/Export Tool. Those will continue to be referenced as intelliHR ID to ensure continuity of your existing processes. 

Once again, whist the design and name change is new, we have not altered any of the navigation and operational procedures users are already familiar with.

Feature Updates

Bank/Tax/Super Onboarding - Australia Only

We have made a small change to allow HR Administrators to send bank/tax/super onboarding to users when their Business Entity configuration is incomplete or disconnected. This ensures your new starters can complete onboarding when there is a connection issue with the ATO Access Manager or you have not completed the Business Entity setup in full. If an employee completes bank/tax/super onboarding, your nominated Business Entity contact email address will receive an error email so you can manually process their payroll details. 

To learn more about the full history of recent Humanforce HR updates on Humanforce Help click here.   

We are pleased to announce some new enhancements that make the onboarding process more efficient for customers with complex HR ecosystems and improve the overall connectivity of the HR experience. 

Let’s explore!

New additions to Public API

Probation End Date endpoint

Customers can now set the Probation End Date in intelliHR when creating People/Jobs via PAPI from external recruitment systems. This ensures that the correct probation period is accurately captured and reflected in the employee’s job profile data.

Onboarding completed event webhook (Australian customers only)

We’ve added a dedicated "Payroll Onboarding Completed" webhook (job.onboarding_payroll_completed) to notify Public API consumers when an employee has completed setting up their bank details, TFN information and Superannuation setup via SuperAPI during onboarding. This allows the payroll system to create or update employee’s payroll records effectively.  

These new additions aim to support customers with complex HR ecosystems better and streamline their onboarding processes.

Click here for more details.   Learn more

Bank / Tax / Superannuation submission fail alert (Australian customers only)

Settings > All Settings > Business Entity

We have introduced an alert notification for employers to notify the relevant people when a SuperAPI submission fails. Processing times for superannuation fund registrations can take several days or longer, and submissions can fail for various reasons, such as an incorrect member number or failed stapling attempts. In such cases, the HR must complete the process manually. Previously, employers did not have visibility into superannuation submission failures, which caused delays in the onboarding process.

Now, a new "Onboarding Email Alerts" field in Business Entities allows up to 20 business contacts to receive failure notification emails, ensuring swift resolution. When an employee's Super Stapling has failed or there is an issue with your Business Entity configuration, you can configure an email alert that will alert relevant parties and include instructions on how to resolve the error. This field is found on your Business Entity configuration and has been pre-filled with your active System Administrator's primary email addresses. This is available for Australia Business Entities only.

We are excited to announce the first HR update of 2025. In this update, we have added onboarding completion and employee financial information update events in the notifications configuration. This ensures that the appropriate individuals in the organisation are notified of the next steps. Additionally, new formatting functions have been added to the contract editor, making it easier to draft contract templates.

Event Notifications

Settings > Notifications > Create Event Notifications

Onboarding completed event notification

This new notification configuration makes tracking employee onboarding progress easier than ever! Once set up, the relevant person or teams (e.g. the employee’s team manager, IT equipment coordinator, or local HR/branch manager) will automatically be notified as soon as an employee completes their onboarding, enabling them to move on to the next steps, such as role-specific training or task assignments, efficiently. This enhancement ensures a seamless workflow and helps organisations stay on top of their onboarding process with minimal effort.

Employee financial information update notification (Australian customers only)

When an employee updates their bank, tax or superannuation details in their employee profile, a notification will be sent to your configured recipients (such as payroll) with a secure link to access the updated information directly in the iHR platform. This ensures the right teams receive the right information efficiently while maintaining data security by avoiding sensitive details in email notifications. 

Added variables for Event Notifications

We have added new variables to include in event notifications. This allows you to provide more details about the people involved in the event such as their work locations and addresses. The variables are:

• Primary Address Variable of the affected or actioning person from their intelliHR employee profile

  • {extras.affectedPerson.primary_address}
  • {extras.actioningPerson.primary_address}

• Location Address Variable where it is essential to specify the job location of the individual. You can use this variable in your event notifications if this has been configured in Settings > Locations.

  • {extras.affectedPerson.location_address}
  • {extras.actioningPerson.location_address}

Contract improvements

Organisation > Contracts > View Templates

We have updated our contracts editor to make building contract templates easier. Formatting tools such as inserting tables and easily creating ordered or unordered lists with bullet points, numbers, and characters have been added. This update will also maintain your paragraph formatting when copying and pasting directly from MS Word, making contract drafting easier. 

As 2024 comes to a close, we’re excited to reflect on a year of innovation and growth at intelliHR. This year, we’ve rolled out significant updates designed to empower HR teams and their employees, streamline processes, and enhance overall functionality. Here’s a recap of our major releases and how they’ve transformed your intelliHR experience:

New onboarding experience

iHR onboarding is at the forefront of our innovations for the iHR platform this year. Throughout the year, we have rolled out several incremental improvements aimed at simplifying and enriching the onboarding journey for both HR teams and new hires. Key highlights include:

🗃️ Improved efficiency: Onboarding Form Templates allow HR teams to create, edit, and manage tailored onboarding requirements, including explanatory text, document uploads, and qualification submissions, while the bulk onboarding feature streamlines the process of onboarding large groups efficiently.

👓 Better visibility: The Admin Overview Page and the Onboarding tab in the employee profile provide centralised management and visibility of onboarding status. We have also created Public APIs for onboarding-related notifications, enabling better process coordination with your wider HR applications. 

🗓️ Pre-Start onboarding access: Allows new hires to complete essential onboarding tasks, such as updating personal details and submitting documents before their official start date, ensuring a smoother start and minimising administrative delays.

 ✅ Real-time validation: Enabling real-time validations for bank details, TFN information, and Superannuation choice with ATO makes the payroll onboarding process smoother by eliminating manual form filling and reducing human errors. (For Australian customers only)

Check out our Onboarding product tour here:  For Australian customers only  |   For Global customers

Navigate between applications with ease

📚 Humanforce suite app switcher: Easily navigate between your Humanforce applications using the app switcher icon, conveniently located at the top of your navigation menu. For organisations with Single Sign-On (SSO), seamlessly switch between your Humanforce cloud applications and iHR with just one click!

🔖 Custom LMS and ATS links: Set up custom links to your organisation’s Learning Management Systems and Applicant Tracking tools in the intelliHR navigation menu, enabling quick access to your wider HR applications. 

Platform usability enhancements

🔐 Updated permissions: Introduced updated permissions page and new permissions, including the ability to view past employee records and finalise company end dates.

💬 Targeted event notifications: Deliver more relevant notifications by targeting specific business unit representatives. Plus, we’ve added key details like Date of Birth, Probation End Date, Location Address, and Primary Address to event notifications, improving clarity and context.

🇹🇭 🇵🇹 Language support: Expanded accessibility with Thai and Portuguese language options.

🚦 Improved status overviews and logs: Simplified platform navigation, improved email logs with status indicators, and introduced dedicated sections for templates (onboarding forms, email, contracts, qualifications).

Actionable analytics for smarter decisions

🔎 Advanced filters and insights: Users can now filter form data by age and view custom job change reasons in Movements & Changes analytics.

📊 New data points: Added FTE and employment condition visuals to Attrition, Tenure, Starters & Leavers pages. We have also added Work Rights to Headcount and Starters & Leavers pages 

What it means for HR teams and employees

For HR teams, these updates translate to greater control, streamlined processes, and more actionable insights to drive decisions. For employees, the enhancements provide a smoother, more personalised onboarding experience and improved access to important tools and information.

As we gear up for another year of innovation in 2025, we remain dedicated to empowering HR teams and their employees with innovative tools and features. Thank you for being a part of the intelliHR journey—we’re excited to continue building the future of HR with you!!! 🙌

We are excited to announce an enhancement to intelliHR that allows employees to update their financial details directly in their employee profiles, eliminating the need for a manual HR process. Additionally, we have increased the maximum FTE (Full-Time Equivalent) capacity from 2 to 5, offering greater flexibility in managing diverse workforce arrangements and complex roles.

Update financial details on employee profile

Employee Name > My Profile > Job 

This new self-service feature allows the employee to update their bank details, tax file number (TFN) declarations, and super choice form details directly through their job profile on the intelliHR platform. 

This feature empowers employees to take full control of their financial and compliance information, providing them with the autonomy to manage these updates without needing to go through a manual HR process. 

This feature is permission-controlled, meaning that only employees themselves can make these updates. No one else can perform these actions on their behalf, ensuring both security and accuracy.

To enable this feature, you will need to configure your Business Entities and give your employees the below permissions; 

• people.jobs.bank_details.view#own
• people.jobs.bank_details.manage#own
• people.jobs.tax_details.view#own
• people.jobs.tax_details.manage#own
• people.jobs.super_details.view#own
• people.jobs.super_details.manage#own

All updates are logged, and past submissions are securely stored in the history log for compliance and reference purposes, providing a clear audit trail.

Allowing employees to manage their own information fosters trust, transparency, and a sense of ownership in their employment experience, while also reducing administrative tasks for HR.

Increased maximum FTE limit to 5

We have expanded the maximum Full-Time Equivalent (FTE) capacity for a person from 2 to 5. Previously capped at 2, the new limit accommodates scenarios such as multiple part-time roles, cross-functional responsibilities, or highly specialised roles requiring greater flexibility in workforce planning. By increasing the FTE limit, we’re enabling you to reflect and manage diverse working arrangements in your organisation more accurately. 

We’re pleased to announce the latest enhancements to intelliHR, which improve visibility, control, and data tracking within your workforce. These updates make tracking your onboarding process easier, add work rights to your headcount analytics for better compliance tracking, and improve permissions for managing employee data access.

Onboarding Overview Page

People > Onboarding

We are excited to introduce an enhancement in your onboarding feature in intelliHR that will help your onboarding team easily track the progress of new starters throughout their onboarding journey.

If you are a System Administrator or have the permission "people.onboarding_session.view," you will be directed to the Onboarding Overview page when you click on People > Onboarding in the left-hand menu. Users without this permission will be taken to the Create Person page as usual.

Users with access to the Onboarding Overview page can now easily access the Create Person page through the Quick Create menu in the top right corner or by selecting "Create Person" from the Onboarding Overview page.

Work Rights Data available in Starters & Leavers and Workforce Headcount Analytics

Analytics > Workforce Headcount

To make it easier to track your team's work rights, we've added Work Rights to the row data on the Starters & Leavers and Workforce Headcount pages. Ensure you've ticked on the columns to view them in the row data selection.

View Past Employees' Profile Permission

Settings > Permissions

To ensure the privacy of your historical employee data, we have introduced a View Past Profile Permission. This means you can restrict permission groups from searching for and accessing employee profiles with a finalised company end date in the past. 

To ensure that your existing processes are not impacted, we have automatically applied this permission to all permission groups containing any of the permissions listed below.

• people.profile.view#all - View profiles of all people
• people.profile.view#own - View own people
• people.profile.view#subordinates - View profiles of subordinates
• people.index - Browse People (View People Directory)
• organisation.chart - View Organisation Chart
• event_calendar.view - View event calendar
• form_instances.create - Create Form Instances

To take advantage of this new feature, you can remove this permission from your permission groups. Click here to learn how to remove this from my permission groups. 

Finalise Job End Date Permission 

We have introduced new permissions for the Job Action > Finalise company end dates. This update removes the Finalise company end date action from the other actions under the Job Actions button. 

This permission will be a hierarchy type permission that you can assign to specific users so that they have the ability to finalise job end date for employees in the system. To ensure that your existing processes remain unaffected, we will automatically assign this permission to all permission groups that possess any combination of the following permissions. Click here to learn more about Finalise Job End Date Permission.