We are excited to announce the launch of Humanforce UK Payroll, integrated within the Humanforce HCM suite.

Disconnected HR, Workforce Management, and Payroll systems slow frontline organisations down — driving manual errors, compliance risk, and a disjointed experience for teams and employees alike. Humanforce UK Payroll solves this by unifying the entire workforce journey, from onboarding and rostering through to approved timesheets and compliant pay runs, creating a single source of truth with compliance built in, not bolted on.

As the UK Employment Rights Act 2025 comes into effect, the need for connected, auditable systems has never been greater. Humanforce bridges HR, WFM, and Payroll so organisations can reduce manual hand-offs, improve data accuracy, and maintain the clear records required to meet their obligations — across every moment that matters.

Let’s dive in…

🔥 What’s New?

Humanforce UK Payroll brings together powerful native capabilities designed to simplify payroll complexity for frontline teams.

• Zero-Touch Data Sync: Automatically create HR and payroll records directly from Talent. New starters, role changes, and terminations sync instantly, eliminating double-handling.
• Automated Pay Calculations: Instantly calculate base pay, overtime, penalties, allowances, and leave with near real-time updates—perfectly suited for multi-site and multi-company environments.
• UK Compliance: Built-in compliance for HMRC Real Time Information (RTI), PAYE, National Insurance, and Pension Auto-Enrolment, handled accurately in one system of record.
• Unified Employee Experience: Empower your people with self-service access via the WorkApp, where digital payslips flow straight into their HR record securely.

Available seamlessly within the Humanforce HCM suite, these tools intelligently deliver the most comprehensive and accurate payroll outcomes for UK frontline teams.

⭐️ Why it matters

Humanforce UK Payroll is more than just a processing engine. It unlocks the potential of a truly connected workforce platform—HR, WFM, and Payroll working as one to deliver UK compliance, accuracy, and speed.

• Accelerate processing times - achieve up to 75% faster pay runs with event-driven automation that updates data in under a second.
• Eliminate manual calculations - say goodbye to fragile CSV workflows and manual workarounds with 47+ UK pay elements supported natively.
• Protect compliance - maintain HMRC RTI compliance with system-driven configuration that reduces reliance on specialist payroll admin.
• Elevate employee experience - deliver a smooth transition from onboarding to payday, reducing HR support tickets and boosting engagement.
• Maintain data integrity - rely on a single source of truth with GUID-based matching that prevents duplicate records and simplifies auditing.

As the UK’s Employment Rights Act 2025 is implemented, frontline organisations will need stronger control over how employee records, working hours, shift changes, absence and payroll outcomes are managed and evidenced. Humanforce helps connect HR, WFM and Payroll so organisations can reduce manual hand-offs, improve data accuracy, and maintain clearer records across the moments that matter, from onboarding and rostering through to approved time, leave, pay and employee self-service.

Disconnected systems drive manual work, errors, delays, and compliance risk. Humanforce UK Payroll within the Humanforce HCM suite creates a single source of truth without third-party integrations, ensuring compliance is built in rather than bolted on and simplifying your payroll and workforce complexity.

🏁 Getting Started

Humanforce UK Payroll is now available to all UK Humanforce HCM customers.

For more information on UK payroll see our Help article here.

 To discover more about how a fully connected payroll and HCM experience can transform your organisation, speak to your Humanforce UK representative today. 

HR teams can now issue contracts to multiple employees in a single workflow. Whether you're onboarding a new cohort, rolling out a remuneration change, or managing a structural update, Bulk Contracts replaces the one-by-one issuing process that made high-volume contract runs slow and error-prone.

Select a compatible template, choose your recipients, and confirm. The system handles the rest: auto-filling each contract from employee data, assigning signers and viewers based on template configuration, and validating every contract before anything goes out. If a contract can't be resolved, you're told before you send.

🔥 What it includes

Send to multiple recipients at once - issue the same contract template to an entire cohort in one action, replacing repetitive individual drafting and sending.

Auto-fill from employee data - each contract is populated with the relevant employee details at the point of batch creation. No manual entry per person.

Pre-send validation - before you confirm, the system checks every contract for missing signers and unresolvable variables. Batches with errors cannot be submitted.

Automatic signer and viewer assignment - roles are assigned using template configuration and system logic at batch creation, removing the need to allocate signers manually across each contract.

Standard contract lifecycle - each contract follows the existing pending, completed, and rejected states, so audit trails and tracking processes stay unchanged.

Permission-controlled access - bulk issuing is governed by a new permission assignable by System Administrators, ensuring only authorised users can initiate a batch.

⭐️ Why it matters

• Cut hours of contract admin down to a single workflow
• Reduce errors from manual data entry across large cohorts
• Catch compliance issues before contracts reach employees
• Keep existing audit and tracking processes intact

🏁 Getting started

To get started, refer to the Bulk Contracts help article.

In 2025, Humanforce delivered its most ambitious year of Human Capital Management (HCM) innovation yet, unifying Talent, HR, Workforce Management (WFM), Benefits, and Payroll through deeper integrations, greater automation, and the unlocking of data intelligence. 

Humanforce’s 2025 releases didn’t just upgrade features, incremental developments purposefully elevated the entire Humanforce HCM suite. With automation, data accuracy, and deep integrations now woven throughout the suite, organisations gain unprecedented visibility, teams work with fewer barriers, and employees enjoy fairer and more connected experiences. 

Below is a wrap-up of our key suite-wide developments over this milestone year for our customers, building a truly experience-led, AI-powered HCM suite to empower the frontline workforce, globally.

Humanforce Analytics – Talent

Humanforce introduced a new generation of analytics capabilities, giving talent teams instant clarity into hiring performance and the ability to accelerate time to hire. Recruiters and leaders now get AI-powered answers, deeper funnel insights, and custom dashboards that reveal where hiring flows or stalls. The result is faster decision-making, higher-quality candidates, and a robust analytics foundation that will unify insights across the entire HCM suite as Humanforce Analytics continues to expand into HR, WFM, and beyond in the new year.

Humanforce DataFlow

Since its launch, DataFlow, our powerful streaming integration service, has helped numerous enterprises combine valuable workforce data related to Talent, HR, WFM, and Benefits with their existing data warehouses. By eliminating the need for manual exports and addressing misaligned reporting data, businesses gain real-time operational visibility and enhanced accuracy, while establishing an AI-ready data infrastructure for faster, smarter decision-making.

DataFlow serves as a crucial intelligence multiplier, unlocking essential employee-related data that allows organisations to optimize business reporting and make confident, data-informed decisions quickly and proactively.

Connected Employee Data (HR ↔ WFM ↔ Payroll)

This year cemented Humanforce’s connected-suite vision. Role revisions, pay rates, and employee details flow automatically between HR, WFM, and Payroll. Manual admin disappears, onboarding accelerates, and payroll errors shrink dramatically. With employee data updating consistently across all systems, businesses not only operate with fewer risks, less friction, and complete confidence in the accuracy of every hire-to-pay touchpoint but also generate an ecosystem of employee data that powers intelligent decision-making.

Looking ahead to 2026

With a wave of new AI-powered tools, deeper cross-suite connectivity, and employee-experience-led innovation in store for the year ahead, we are excited about how we will continue to empower workforces into the future.

We are excited to announce the launch of Employee Data Sync across Humanforce HR, Workforce Management (WFM), and Payroll, which will help ensure that your workforce remains roster and pay ready throughout the employee lifecycle.

This enhanced capability is designed to simplify and streamline your employee data management journey, bringing together all your core people, operations, and pay processes into a single, connected platform.

With greater system connectivity, managers can focus on people while the synchronisation ensures the right data is always in the right place at the right time. This will save time, reduce operational risk, improve data accuracy, and enhance compliance across your organisation.

🔥 What's New?

Our enhanced capability introduces several capabilities that transform how you manage employee information:

• Employee data sync: Keep vital employee data, such as job role, pay rate, bank, tax and superannuation details centralised and up to date throughout the entire employee lifecycle from onboarding to offboarding, through auto-syncing across HR, WFM and Payroll.

 Near real-time synchronisation: Employee data is updated in near real-time so organisations can view up-to-date information without waiting overnight.

Please note: The primary or default job is shared between HR and WFM. Additional roles are supported in WFM to ensure your business can support complicated rostering and employee cost allocations. For extended/custom capabilities across the HCM suite, contact us today

⭐️ Why it Matters 

Customers in industries such as Retail, Hospitality, Healthcare, and any sector with dynamic, frontline, or flexible workforces can now experience significant benefits.

• Data integrity: HR acts as the single source of truth, ensuring employee details remain updated across WFM for rostering and pay, and offering greater data accuracy and consistency.
• Operational risk reduction: Data is auto-synchronised to minimise errors and ensure compliance, reducing the risk of costly mistakes.
• Compliance confidence: With greater employee data accuracy and consistency, payroll and rostering processing teams can increase operational compliance. For example, information about employee working with children qualifications can be collected, validated, then parsed to WFM ready for more compliant roster processing.
• Faster onboarding to pay: New hires and their contracted rates of pay are processed efficiently, accelerating time-to-productivity and ensuring employees are paid accurately and on time.
• Reduced admin & increased productivity: Less manual data updating means HR and operational teams can focus on higher impact tasks.

Enhanced employee experience: Employees benefit from smoother onboarding processes, accurate payroll, and reliable access to their information.

🏁 Getting Started

To begin experience Employee Data Sync raise a support ticket to activate this feature for your organisation and check out our knowledge base articles on our Help portal:

• Overview article
• Guidance on how to enable the integrations
• Field Mapping Reference

We've been busy improving key workflows and expanding platform flexibility to support the way your teams operate. From better contract visibility to smarter custom field management, this release is all about increasing clarity, control and efficiency across your HR processes.

Let's take a look at what we've released:

Contract Reject Reasons

We’ve added the ability to include a reason when rejecting a contract, making it easier to communicate what needs to be reviewed or why the contract won’t proceed. This helps streamline contract workflows and reduce unnecessary back-and-forth.

Job Custom Field Categories

You can now group your Job Custom Fields into categories, making the Jobs tab cleaner and easier to navigate, especially for teams managing a large volume of custom data. Categories behave just like those for Person and Remuneration fields, and can be created and edited in Settings > Custom Fields > Job.

New Qualifications UI Updates

Based on your feedback, we’ve made further enhancements to the Qualifications interface:

• Drag-and-drop document uploads have been reinstated
• Fewer clicks needed to submit qualifications
  We're continuing to improve based on your input — keep sharing your feedback via Help & Support > Product Feedback.

Visibility of Superannuation Processing

For Australian customers using SuperAPI, you’ll now see a status indicator if super details are still processing. Plus, you’ll get earlier access to payroll-critical bank and tax info, even while super is being finalised, helping to reduce delays during onboarding.

New Email Log Status for Template Errors

A new Template Error status has been added to the Email Log to help identify issues with Event Notification configurations. This makes it easier to pinpoint and resolve template problems quickly, keeping your communications running smoothly.

Expanded Address Fields in Public API

We’ve added new address fields to better support international formats, including those used in New Zealand. These updates give API consumers more accurate and flexible address handling across the platform.

New fields include:

• Locality
• Sublocality
• Neighborhood
• Admin Level 1
• Admin Level 2

Coming Soon (Early Access): Qualification Approval Notifications
To reduce the risk of missed qualification approvals, we’re introducing a new Qualification Approval Required event type to the Event Notifications feature. Admin users with the appropriate permissions will be able to configure alerts when a qualification moves into an Awaiting Approval state, making it easier to stay on top of compliance requirements in regulated industries.

To request early access, please ask your System Admin to submit a support ticket.

We’re excited to introduce the new Compensation Planner tool, now available in Humanforce HR (intelliHR).

Managing compensation reviews via spreadsheets is often time-consuming, inconsistent, and disconnected from your broader HR and financial strategy. With our new Compensation Planner, you can now manage salary reviews, eligibility rules, and budgets in one centralised, easy-to-use workspace, purpose-built to help you reward and retain top talent more effectively.

This tool empowers your HR, finance and people leaders to make data-informed pay decisions that align with your people strategy and financial goals. 

What’s New

The new Compensation Planner lays the foundation for a smarter, more strategic approach to salary reviews within Humanforce HR.

Here’s what you can do:

• Set budgets by business unit for greater oversight and control
• View and manage compensation plans from a centralised business unit overview
• Apply eligibility rules based on probation status or work classification
• See compensation totals and ensure your decisions remain within budget
• Enable cross-functional review by HR, Finance and department heads

This first phase focuses on building the groundwork for future advanced functionality, giving you a solid, structured starting point for strategic compensation planning.

Why it matters

Compensation Planner helps organisations:

• Streamline and standardise the compensation review cycle
• Replace disconnected spreadsheets with a structured, repeatable workflow
• Make fair, compliant and strategic pay decisions using eligibility criteria and real-time data
• Improve collaboration by enabling HR, Finance and leaders to work from a shared platform
• Gain visibility and control over pay outcomes and budgets across the business

Getting Started

The Compensation Planning tool is now available to all Humanforce HR (intelliHR) customers.

Need help getting started? Reach out to your Humanforce Customer Success Manager or submit a request via our Help portal.

Your feedback continues to drive meaningful improvements across the Humanforce HR platform. This month, we’ve delivered a series of updates designed to make onboarding smoother, contract generation more flexible, and the platform more intuitive and aligned to the way your teams work.

In July, we introduced improvements to contract templates and signature formatting, refreshed the look and feel of qualifications and issued tasks, and made a series of usability and design improvements across the platform.

Here’s what's new:

Feature Updates

Custom Contract Template Variables
You can now create your own custom variables in contract templates for details you don’t need on the employee profile, such as an onboarding buddy’s name or a meeting point. Simply wrap your variable in curly brackets (e.g. {OnboardingBuddyName}) and customise as needed.

Visit the Use Custom Variables in Contracts help article to learn more.

Time and Date Stamp on Printed Contracts
We’ve added time and date stamps to printed contract signatures. Previously only visible in-platform, this data is now included in downloaded or printed versions, even for historical contracts.

New Qualification UI
We’ve refreshed the Qualifications interface with a modern, streamlined design, making it faster and easier to submit and manage qualifications.

The improved layout reduces the number of clicks needed, helping you get tasks done more efficiently. Based on your feedback, we've also brought back drag and drop document uploads for a smoother, more intuitive experience.

We're continuing to collect and prioritise your feedback, so please keep them coming via Help & Support > Product Feedback.

Issued Tasks – Design Improvements
We’ve made visual enhancements to issued tasks, improving formatting consistency (spacing and indentation) and updating the top-of-page layout to better highlight subject, respondent, issue date, and due date.

Issue Onboarding – UI Enhancements
The issue onboarding screen has been updated for improved clarity and usability, making the steps and required actions easier to follow for new starters.

Bug Fixes and Improvements

• Job Approvals with Duplicate Approvers: Fixed an issue where approval actions displayed incorrectly when the same person appeared multiple times in the chain (e.g. when they are both a supervisor and business unit rep).
• Bulk User Account Issuing: Resolved issues where selecting users across multiple pages didn’t work as expected.
• Onboarding Address Display: Fixed a display issue where the address type was incorrectly shown as “Postal” instead of “Home”. The data was stored correctly and now shows as intended.
• SuperAPI Onboarding: Where super fund data is being processed, we now display bank and tax details immediately. A long-term UI improvement is also planned to advise users of progress and what the user can expect.

We’re excited to announce the release of Humanforce Workforce Management (Cloud) version 6.0.57. This version brings meaningful improvements across rostering, timesheets, APIs, and user interface functionality. Key updates include stricter roster alert controls, expanded filtering options, qualification enforcement, improved shift bid tracking, and a smoother API and timesheet experience. These enhancements reduce user error, support compliance, improve performance, give managers better control over planning and approvals, and through newly introduced integrations, system administrators and payroll professionals benefit from improved data transparency, accuracy, and control. 

Release schedule

• Staging environments were updated on Thursday, 24th July 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.57 overnight on Wednesday, 6th Aug 2025

Roster Manager

Management > Rostering > Roster Manager

Rostering alert blocking shift assignments with conflicting leave or unavailability

Users assigning shifts in Roster Manager will now experience a blocking alert (rather than just a warning) when trying to assign an employee who is unavailable or on leave, if they have the Restrictive flag checked in the Roster Alert configuration.

This prevents accidental scheduling conflicts, helping managers avoid operational gaps and reducing the chance of employee dissatisfaction or disputes. It ensures only available and eligible staff are rostered, ensuring better operations and compliance.

New Filter by Location Group

A “Location Group” filter has been added to all Roster Manager views, enhancing the recently introduced Group By “Location Group & Location” option.

This makes it easier for large or multi-site organisations to focus on specific groupings within their scheduling operations. Managers can now streamline their view, making it easier to edit or analyse rosters by location groups.

Faster Notifications for Min & Max Period Hours

The Roster Manager now pre-checks an employee's Clock-in Settings to determine if Min/Max Period Hour alerts apply, significantly speeding up the generation of relevant warnings.

By avoiding unnecessary validations, this enhancement improves rostering speed, especially for larger teams. Users benefit from quicker feedback and fewer delays when scheduling.

Display of Assigned Shifts in Role View Grouping

Assigned shifts no longer appear as unassigned in Role View when the chosen Group By field is empty. The UI now correctly displays the assigned employee.

This prevents confusion and ensures shift ownership is always clearly visible, even when grouping metadata is incomplete. It simplifies auditing and reduces the risk of duplicate or missed allocations.

Mandatory Qualification Overrides in Roster Manager

The permission to override mandatory qualification requirements is now recognised in Roster Manager. This means now when adding, editing, or opening shifts, for either Employee's Role Qualification, or Employee's Location/Department Mandatory Qualification the permission will be enforced in Roster Manager. 

Users with the correct permissions can now intentionally override qualification warnings without being blocked, while those without permission are still protected. This supports operational flexibility without compromising governance.

Template Manager

Management > Rostering > Template Manager

Non-Attended Role Defaults Now Set Correctly

Shifts tied to roles configured as “Always flag as 'Non-Attended’” will now automatically inherit this setting when added or edited in Template Manager.

This reduces manual input errors and ensures shifts reflect correct attendance expectations by default. It helps maintain consistency across schedules and reduces compliance risk.

Timesheets

Management > Timesheets > Timesheets

Break Times Automatically Applied When Creating Timesheets

When adding new timesheets (manually, from default hours, or from rosters), break times are now auto-applied based on award profiles or rostered data.

This saves time and increases accuracy, especially in high-volume environments. It ensures award compliance and reduces the likelihood of incorrect timesheet calculations or payroll errors.

Smooth Timesheet editing

When editing timesheets Timesheet Admin users will no longer receive 404 error responses when lacking permission to view rate breakdowns.

Home Screen

Home > My Team

Shift Bids Pending Count Now More Accurate on Home Screen

The “Shift Bids Pending” tile in the Home > My Team screen now considers all assigned Locations and Departments and includes shifts up to 60 days in the future.

Managers now get a more accurate and actionable count of pending bids, helping them respond faster to workforce needs and avoid missed opportunities.

Integration Central

Management > Advanced> Integration Central  

Email Notifications on File Import Task Completion

Users can now opt to receive email notifications when file import tasks in Integration Central complete. Each notification includes the run log as an attachment, helping teams stay informed without waiting on long-running processes. This update boosts productivity by letting users shift focus while maintaining awareness of import progress. Note: run times are reported in UTC, and ad-hoc task names include a local-time timestamp for uniqueness.

Please refer to this help article for related information.

WFM > HF Payroll - Ability to mark employee as payroll tax exempt

Users will now be able to mark employees as payroll tax exempt when Editing employee in Payroll. This enables businesses to manage their employee data and tax filings in a more accurate, fair and compliant manner.

Please refer to this help article for related information.

HF PAYROLL Integration > Protect Termination Reason Data

This update prevents employee sync operations from overwriting a termination reason already set within HF PAYROLL. Organisations can now confidently manage termination information directly in HF PAYROLL without fear of it being unintentionally cleared or replaced by updates from HR or WFM systems. This ensures data integrity and reduces the risk of manual rework in payroll.

Please refer to this help article for related information.

Employee Forwarding > WFM to HF PAYROLL Postcode Sync Fix

With this update, postcodes are now forwarded automatically and consistently, ensuring accurate address data in HF Payroll with no extra user action required. This enhancement streamlines payroll processing, reduces manual corrections, and supports better compliance and data integrity for your organisation.

Please refer to this help artice for related information.

Employee Forwarding > Sync Leave Accrual Start Date to HF PAYROLL

Leave Accrual Start dates are now correctly forwarded to HF PAYROLL when using employee forwarding, whether triggered by webhook or data import. This fix eliminates discrepancies that previously required manual intervention, ensuring accurate leave setup and reducing onboarding friction for new or updated employees.

HF HCM Suite Integration > Address Data Fix for NZ Employees

Employees in New Zealand with personal addresses can now be synced from HR to HF PAYROLL with accuracy. The system no longer sends an invalid “State” field to HF PAYROLL for NZ addresses, preventing sync errors. This reduces manual setup and streamlines the process of creating or updating employee records with international address structures.

Rest API

Integrations > Rest API

Roster Labour Group Data Now Available via GET RosterItems API

The GET RosterItems API now includes the RosterLabourGroup field, making labour group data available in API responses.

This supports improved integration and reporting workflows. Data teams and analysts can now access more granular information programmatically, enabling richer insights and tracking.

 Improved API Response for Employee Qualifications Without LDR

The GET /employees/{guidKey}/qualifications API has been enhanced to avoid 403 errors when an employee lacks LDR (Location, Data, Role) details.

This update improves system stability and reliability for API consumers. Integrators can trust more consistent and predictable responses when managing employee qualification data.

Our June 2025 release for Humanforce HR (formerly known as intelliHR) focuses on helping your teams build more consistent records, simplify integrations, and improve platform usability. With enhancements to Job Updates, Custom Fields, and Contracts, as well as a number of improvements and bug fixes, your HR and operational teams will save time, maintain better records and enjoy a smoother experience.

Let’s dive in!

Feature Updates

Job Update Reasons and Notes Now Enabled by Default

We’ve made a small but impactful change to improve tracking and auditing across your platform: Job Update Reasons and Notes are now switched on by default for all customers.

Why does this matter? Requiring a reason when updating a job is an easy step to miss, yet it’s essential for understanding and auditing changes over time. By enabling this automatically, your team can more consistently track job changes, reduce manual errors, and strengthen your compliance records without extra admin.

Contract Variables Expanded

We’ve added a wide range of new variables to Contract Templates, including Contract Issue Date, Humanforce HR IDs, Employee Numbers, Pay Steps, Custom Fields, Additions to Base & Total, Breakdowns, and more. These additions give you greater flexibility and precision when generating contracts. For a full list of available variables, visit the Contract Template Variables page.

Improved Contract Date Formatting
All dates in contract templates will now display with full month names, for example, 01 December 2025 instead of 01 Dec 2025, helping to ensure greater clarity and consistency across your contracts.

Enhanced Pending Job Updates Page
We’ve made improvements to the Pending Job Updates page to ensure your team has all the information they need to confidently review and action pending changes as part of your Job Approval process. These updates help streamline approvals, reduce delays, and ensure better visibility into key job changes.

Single Select Custom Fields Made Simpler

Previously, configuring custom fields required at least two options to be set up — which could complicate integrations or data mapping. We’ve removed this restriction, so now Humanforce suite customers will have a smoother experience when managing field configurations.

Bug Fixes and Improvements

Improved PDF printing for contracts - Contracts now print to PDF with all colours and logos included, ensuring a more polished presentation for your team and new hires.

Expanded permissions for issuing contracts - Users with people.contracts.manage#subordinates permission can now issue contracts directly from the Onboarding Overview page.

Smoother contract search - Fixed a UI issue that caused the search bar in Contracts and Permissions to reload unexpectedly, making searches faster and more reliable.

Corrected probation dates on ended jobs - Jobs ending before the probation end date will now display accurately on the job timeline.

Training events now display correctly - Resolved a bug that caused duplicate training events on employee profiles when using bulk imports.

Large qualification exports improved - Fixed an issue where large qualification exports would time out. Datasets over 50,000 records will now export successfully (may take up to 30 seconds).

Multi Select Job Custom Field labels fixed - Labels now display correctly on the Job Update page.

Fixed table borders in contract templates - Tables in the contract template editor now display with visible borders by default. If you prefer white borders, simply paste in a table from Word and retain the formatting.

Job Update Approval flow improved - We’ve resolved an issue where customers without assigned approvers couldn’t proceed with job changes. Now, you’ll only be able to turn on Job Update Approvals once approvers are defined, ensuring a smooth approval workflow for your team.