We’re excited to introduce the new Compensation Planner tool, now available in Humanforce HR (intelliHR).

Managing compensation reviews via spreadsheets is often time-consuming, inconsistent, and disconnected from your broader HR and financial strategy. With our new Compensation Planner, you can now manage salary reviews, eligibility rules, and budgets in one centralised, easy-to-use workspace, purpose-built to help you reward and retain top talent more effectively.

This tool empowers your HR, finance and people leaders to make data-informed pay decisions that align with your people strategy and financial goals. 

What’s New

The new Compensation Planner lays the foundation for a smarter, more strategic approach to salary reviews within Humanforce HR.

Here’s what you can do:

• Set budgets by business unit for greater oversight and control
• View and manage compensation plans from a centralised business unit overview
• Apply eligibility rules based on probation status or work classification
• See compensation totals and ensure your decisions remain within budget
• Enable cross-functional review by HR, Finance and department heads

This first phase focuses on building the groundwork for future advanced functionality, giving you a solid, structured starting point for strategic compensation planning.

Why it matters

Compensation Planner helps organisations:

• Streamline and standardise the compensation review cycle
• Replace disconnected spreadsheets with a structured, repeatable workflow
• Make fair, compliant and strategic pay decisions using eligibility criteria and real-time data
• Improve collaboration by enabling HR, Finance and leaders to work from a shared platform
• Gain visibility and control over pay outcomes and budgets across the business

Getting Started

The Compensation Planning tool is now available to all Humanforce HR (intelliHR) customers.

Need help getting started? Reach out to your Humanforce Customer Success Manager or submit a request via our Help portal.

Your feedback continues to drive meaningful improvements across the Humanforce HR platform. This month, we’ve delivered a series of updates designed to make onboarding smoother, contract generation more flexible, and the platform more intuitive and aligned to the way your teams work.

In July, we introduced improvements to contract templates and signature formatting, refreshed the look and feel of qualifications and issued tasks, and made a series of usability and design improvements across the platform.

Here’s what's new:

Feature Updates

Custom Contract Template Variables
You can now create your own custom variables in contract templates for details you don’t need on the employee profile, such as an onboarding buddy’s name or a meeting point. Simply wrap your variable in curly brackets (e.g. {OnboardingBuddyName}) and customise as needed.

Visit the Use Custom Variables in Contracts help article to learn more.

Time and Date Stamp on Printed Contracts
We’ve added time and date stamps to printed contract signatures. Previously only visible in-platform, this data is now included in downloaded or printed versions, even for historical contracts.

New Qualification UI
We’ve refreshed the Qualifications interface with a modern, streamlined design, making it faster and easier to submit and manage qualifications.

The improved layout reduces the number of clicks needed, helping you get tasks done more efficiently. Based on your feedback, we've also brought back drag and drop document uploads for a smoother, more intuitive experience.

We're continuing to collect and prioritise your feedback, so please keep them coming via Help & Support > Product Feedback.

Issued Tasks – Design Improvements
We’ve made visual enhancements to issued tasks, improving formatting consistency (spacing and indentation) and updating the top-of-page layout to better highlight subject, respondent, issue date, and due date.

Issue Onboarding – UI Enhancements
The issue onboarding screen has been updated for improved clarity and usability, making the steps and required actions easier to follow for new starters.

Bug Fixes and Improvements

• Job Approvals with Duplicate Approvers: Fixed an issue where approval actions displayed incorrectly when the same person appeared multiple times in the chain (e.g. when they are both a supervisor and business unit rep).
• Bulk User Account Issuing: Resolved issues where selecting users across multiple pages didn’t work as expected.
• Onboarding Address Display: Fixed a display issue where the address type was incorrectly shown as “Postal” instead of “Home”. The data was stored correctly and now shows as intended.
• SuperAPI Onboarding: Where super fund data is being processed, we now display bank and tax details immediately. A long-term UI improvement is also planned to advise users of progress and what the user can expect.

We’re excited to announce the release of Humanforce Workforce Management (Cloud) version 6.0.57. This version brings meaningful improvements across rostering, timesheets, APIs, and user interface functionality. Key updates include stricter roster alert controls, expanded filtering options, qualification enforcement, improved shift bid tracking, and a smoother API and timesheet experience. These enhancements reduce user error, support compliance, improve performance, give managers better control over planning and approvals, and through newly introduced integrations, system administrators and payroll professionals benefit from improved data transparency, accuracy, and control. 

Release schedule

• Staging environments were updated on Thursday, 24th July 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.57 overnight on Wednesday, 6th Aug 2025

Roster Manager

Management > Rostering > Roster Manager

Rostering alert blocking shift assignments with conflicting leave or unavailability

Users assigning shifts in Roster Manager will now experience a blocking alert (rather than just a warning) when trying to assign an employee who is unavailable or on leave, if they have the Restrictive flag checked in the Roster Alert configuration.

This prevents accidental scheduling conflicts, helping managers avoid operational gaps and reducing the chance of employee dissatisfaction or disputes. It ensures only available and eligible staff are rostered, ensuring better operations and compliance.

New Filter by Location Group

A “Location Group” filter has been added to all Roster Manager views, enhancing the recently introduced Group By “Location Group & Location” option.

This makes it easier for large or multi-site organisations to focus on specific groupings within their scheduling operations. Managers can now streamline their view, making it easier to edit or analyse rosters by location groups.

Faster Notifications for Min & Max Period Hours

The Roster Manager now pre-checks an employee's Clock-in Settings to determine if Min/Max Period Hour alerts apply, significantly speeding up the generation of relevant warnings.

By avoiding unnecessary validations, this enhancement improves rostering speed, especially for larger teams. Users benefit from quicker feedback and fewer delays when scheduling.

Display of Assigned Shifts in Role View Grouping

Assigned shifts no longer appear as unassigned in Role View when the chosen Group By field is empty. The UI now correctly displays the assigned employee.

This prevents confusion and ensures shift ownership is always clearly visible, even when grouping metadata is incomplete. It simplifies auditing and reduces the risk of duplicate or missed allocations.

Mandatory Qualification Overrides in Roster Manager

The permission to override mandatory qualification requirements is now recognised in Roster Manager. This means now when adding, editing, or opening shifts, for either Employee's Role Qualification, or Employee's Location/Department Mandatory Qualification the permission will be enforced in Roster Manager. 

Users with the correct permissions can now intentionally override qualification warnings without being blocked, while those without permission are still protected. This supports operational flexibility without compromising governance.

Template Manager

Management > Rostering > Template Manager

Non-Attended Role Defaults Now Set Correctly

Shifts tied to roles configured as “Always flag as 'Non-Attended’” will now automatically inherit this setting when added or edited in Template Manager.

This reduces manual input errors and ensures shifts reflect correct attendance expectations by default. It helps maintain consistency across schedules and reduces compliance risk.

Timesheets

Management > Timesheets > Timesheets

Break Times Automatically Applied When Creating Timesheets

When adding new timesheets (manually, from default hours, or from rosters), break times are now auto-applied based on award profiles or rostered data.

This saves time and increases accuracy, especially in high-volume environments. It ensures award compliance and reduces the likelihood of incorrect timesheet calculations or payroll errors.

Smooth Timesheet editing

When editing timesheets Timesheet Admin users will no longer receive 404 error responses when lacking permission to view rate breakdowns.

Home Screen

Home > My Team

Shift Bids Pending Count Now More Accurate on Home Screen

The “Shift Bids Pending” tile in the Home > My Team screen now considers all assigned Locations and Departments and includes shifts up to 60 days in the future.

Managers now get a more accurate and actionable count of pending bids, helping them respond faster to workforce needs and avoid missed opportunities.

Integration Central

Management > Advanced> Integration Central  

Email Notifications on File Import Task Completion

Users can now opt to receive email notifications when file import tasks in Integration Central complete. Each notification includes the run log as an attachment, helping teams stay informed without waiting on long-running processes. This update boosts productivity by letting users shift focus while maintaining awareness of import progress. Note: run times are reported in UTC, and ad-hoc task names include a local-time timestamp for uniqueness.

Please refer to this help article for related information.

WFM > HF Payroll - Ability to mark employee as payroll tax exempt

Users will now be able to mark employees as payroll tax exempt when Editing employee in Payroll. This enables businesses to manage their employee data and tax filings in a more accurate, fair and compliant manner.

Please refer to this help article for related information.

HF PAYROLL Integration > Protect Termination Reason Data

This update prevents employee sync operations from overwriting a termination reason already set within HF PAYROLL. Organisations can now confidently manage termination information directly in HF PAYROLL without fear of it being unintentionally cleared or replaced by updates from HR or WFM systems. This ensures data integrity and reduces the risk of manual rework in payroll.

Please refer to this help article for related information.

Employee Forwarding > WFM to HF PAYROLL Postcode Sync Fix

With this update, postcodes are now forwarded automatically and consistently, ensuring accurate address data in HF Payroll with no extra user action required. This enhancement streamlines payroll processing, reduces manual corrections, and supports better compliance and data integrity for your organisation.

Please refer to this help artice for related information.

Employee Forwarding > Sync Leave Accrual Start Date to HF PAYROLL

Leave Accrual Start dates are now correctly forwarded to HF PAYROLL when using employee forwarding, whether triggered by webhook or data import. This fix eliminates discrepancies that previously required manual intervention, ensuring accurate leave setup and reducing onboarding friction for new or updated employees.

HF HCM Suite Integration > Address Data Fix for NZ Employees

Employees in New Zealand with personal addresses can now be synced from HR to HF PAYROLL with accuracy. The system no longer sends an invalid “State” field to HF PAYROLL for NZ addresses, preventing sync errors. This reduces manual setup and streamlines the process of creating or updating employee records with international address structures.

Rest API

Integrations > Rest API

Roster Labour Group Data Now Available via GET RosterItems API

The GET RosterItems API now includes the RosterLabourGroup field, making labour group data available in API responses.

This supports improved integration and reporting workflows. Data teams and analysts can now access more granular information programmatically, enabling richer insights and tracking.

 Improved API Response for Employee Qualifications Without LDR

The GET /employees/{guidKey}/qualifications API has been enhanced to avoid 403 errors when an employee lacks LDR (Location, Data, Role) details.

This update improves system stability and reliability for API consumers. Integrators can trust more consistent and predictable responses when managing employee qualification data.

Our June 2025 release for Humanforce HR (formerly known as intelliHR) focuses on helping your teams build more consistent records, simplify integrations, and improve platform usability. With enhancements to Job Updates, Custom Fields, and Contracts, as well as a number of improvements and bug fixes, your HR and operational teams will save time, maintain better records and enjoy a smoother experience.

Let’s dive in!

Feature Updates

Job Update Reasons and Notes Now Enabled by Default

We’ve made a small but impactful change to improve tracking and auditing across your platform: Job Update Reasons and Notes are now switched on by default for all customers.

Why does this matter? Requiring a reason when updating a job is an easy step to miss, yet it’s essential for understanding and auditing changes over time. By enabling this automatically, your team can more consistently track job changes, reduce manual errors, and strengthen your compliance records without extra admin.

Contract Variables Expanded

We’ve added a wide range of new variables to Contract Templates, including Contract Issue Date, Humanforce HR IDs, Employee Numbers, Pay Steps, Custom Fields, Additions to Base & Total, Breakdowns, and more. These additions give you greater flexibility and precision when generating contracts. For a full list of available variables, visit the Contract Template Variables page.

Improved Contract Date Formatting
All dates in contract templates will now display with full month names, for example, 01 December 2025 instead of 01 Dec 2025, helping to ensure greater clarity and consistency across your contracts.

Enhanced Pending Job Updates Page
We’ve made improvements to the Pending Job Updates page to ensure your team has all the information they need to confidently review and action pending changes as part of your Job Approval process. These updates help streamline approvals, reduce delays, and ensure better visibility into key job changes.

Single Select Custom Fields Made Simpler

Previously, configuring custom fields required at least two options to be set up — which could complicate integrations or data mapping. We’ve removed this restriction, so now Humanforce suite customers will have a smoother experience when managing field configurations.

Bug Fixes and Improvements

Improved PDF printing for contracts - Contracts now print to PDF with all colours and logos included, ensuring a more polished presentation for your team and new hires.

Expanded permissions for issuing contracts - Users with people.contracts.manage#subordinates permission can now issue contracts directly from the Onboarding Overview page.

Smoother contract search - Fixed a UI issue that caused the search bar in Contracts and Permissions to reload unexpectedly, making searches faster and more reliable.

Corrected probation dates on ended jobs - Jobs ending before the probation end date will now display accurately on the job timeline.

Training events now display correctly - Resolved a bug that caused duplicate training events on employee profiles when using bulk imports.

Large qualification exports improved - Fixed an issue where large qualification exports would time out. Datasets over 50,000 records will now export successfully (may take up to 30 seconds).

Multi Select Job Custom Field labels fixed - Labels now display correctly on the Job Update page.

Fixed table borders in contract templates - Tables in the contract template editor now display with visible borders by default. If you prefer white borders, simply paste in a table from Word and retain the formatting.

Job Update Approval flow improved - We’ve resolved an issue where customers without assigned approvers couldn’t proceed with job changes. Now, you’ll only be able to turn on Job Update Approvals once approvers are defined, ensuring a smooth approval workflow for your team.

We’re pleased to introduce Humanforce Workforce Management (Cloud) version 6.0.52.  This release delivers a broad range of improvements across key modules, including Roster Manager, Template Manager and Integrations. We’re also delighted to share that automatic forwarding of employees to Humanforce Payroll is now available for those who wish to opt in for early access. 

Read on for all the details!

Release schedule

• Customers with staging environments will be kept informed of the schedule for release to staging environments
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.52 overnight on Wednesday, 28 May 2025.

Roster Manager

Management > Rostering > Roster Manager

Improved shift sorting

We've added to the sorting criteria for shifts in Roster Manager.  Shifts are now sorted by shift start time, then shift end time. This means that when you have multiple shifts with the same start time and varying end times, they will appear in time order.

New option to edit Labour Group from Role View

When you are grouping by Labour Group in Role View (and are viewing a single day), you are now able to edit a labour group directly from Role View.

Labour Group break minutes in shifts created in bulk

When bulk adding shifts to a labour group and the labour group break minutes is set to 0, the break minutes in the shifts created will default to 0. 

Faster loading of Fill shift

We've improved the time it takes to load your employee list when entering the Fill shift screen. 

Template Manager

Management > Rostering > Template Manager

New option to display Custom Roster Fields

Custom Roster Fields are now available in Shift detail settings so you can toggle display of each field in the shift tiles on/off as needed, improving visibility of key shift information directly on the template.

Timesheets

Management > Timesheets > Timesheets

Improved handling of timesheet splits

We’ve improved handling of timesheet splits in scenarios where a timesheet has a correct active break alongside deleted breaks. The timesheet will split successfully if the deleted break start times are later than the first timesheet split's end time.

Payroll

Management > Timesheets > Payroll

Payrun upload to Xero NZ

After processing a payrun in WFM, attempting to do a Direct Upload to Xero API may have failed due to an integration issue. This has been resolved so the upload can complete without issue.

Optimised Cloud Workforce Management payrun processing

Customers will now experience up to 85% faster Cloud WFM payrun processing through a number of released payrun processing enhancements. These include streamlined batch processing of 100 employees, up-front pre-loaded batch processing of critical payrun information, and single call, serialised saving of all payrun transactions. 

Employee Management

Management > Employee > Employee > Employee Management
Admin > Security Config > Access Levels

New permission options for controlling visibility of Pay Rate names and rates

The permissions for viewing pay rates within the Employee Management space have been expanded, to provide the option to allow a user to see and change Pay Rates without seeing the actual rate value. This enables more of your team members to help update Pay Rates within an employee's role revision by referencing the Pay Rate name, while keeping the hourly rate ($) information hidden.

Clocking

Improved usability for Shift Transfer

We’ve addressed a limitation in the Employee Self Service workflow when using the Shift Transfer function. This feature now allow users to end their active timesheet and immediately clock a new timesheet with different values (eg, new role or new department) without needing to re-select the Location.

Integration Central

Management > Advanced > Integration Central

Employee forwarding to Humanforce Payroll: early access availability

Automatic forwarding of employees from HR to WFM and Humanforce Payroll, including the employee's current active role and rates, is now available for customers who wish to opt in for early access. If you’re interested in opting in for early access, reach out to your Humanforce contact. 

Humanforce HR to WFM

Improved employee data sync of employees with termination dates (such as fixed-term contracts)

With this improvement, employees with a termination date in their profile at the point of creation (such as fixed-term contracts) will be successfully loaded to Humanforce WFM. Employee data will also sync with WFM after termination dates (up to a configured number of days) to ensure the accuracy of final pay processing.

Improved reliability for Qualifications syncing

We’ve improved the reliability of syncing employees' qualifications (that are in non-draft status) from Humanforce HR to WFM. This sync occurs when the Qualification Instance Updated webhook is triggered, or when an employee bulk import is run in Integration Central.

Improved logs of data syncs

Logs for all webhooks (that send data from HR to WFM) have been expanded to include data syncs that were successfully processed without any errors, improving traceability. Previously, only errors were logged.

Field mapping enhancements

Field mappings in Humanforce HR to WFM integration now allow mappings with HR Job.Remuneration fields (where applicable). We’ve also removed irrelevant fields in the mapping drop-downs making it easier to setup accurate field mapping.

File imports: improved handling of empty rows

With this improvement, all empty rows of data will be skipped and a log of these skipped rows provided back to users for review via Integration Central log screens. Further, we have also introduced a maximum row limit per file of 50k.

Datapay NZ: easier mapping and improved tasks

We’ve made mapping Pay-Types for the Humanforce Payroll - Datapay NZ integration much easier by keeping the column names in the table visible at all times.  Previously, the column names would disappear out of view when you scrolled down.

We've strengthened the stability of Datapay NZ tasks to ensure Pay-Type mappings remain intact. Previously, navigating directly to the scheduler page after reopening a saved task could cause configurations to be lost. With this update, managing settings is more intuitive and efficient.

REST API

Role revision improvements

This improvement aligns our API with the web application when it comes to modifying roles for an employee. Specifically, when using the POST and PATCH Employee and Employee/RoleRevision endpoints, the Revision Effective Date can no longer be older than the Employee Start Date. 

This ensures Role Revisions are not updated in a way that makes them incompatible when employee data is synchronized with payroll systems.

Award Profile with shifts

It's now possible to find the Award Profile associated with a shift using the Roster Items endpoint. It includes the award profile that was effective for the shift based on the roster date.

For more information and API documentation, visit Humanforce WFM REST API Overview.

Our April 2025 release for Humanforce HR (formerly known as intelliHR) delivers a suite of enhancements designed to streamline your HR workflows, boost visibility into job changes, and improve data accuracy across your platform. With a revamped Pending Job Updates page, smarter export tools, and API improvements, your team can act faster and with greater confidence. Plus, we've addressed key bugs to ensure a smoother experience for everyone.

Let’s explore!

Feature Updates

Early Access: Enhanced Pending Job Updates Page

A new Pending Job Updates page is now available for early access, providing your team with all the details needed to review and action pending job changes as part of the Job Approval process. 

This update to the feature ensures that your team has all the information they need to action pending updates as part of your Job Approval process, and ultimately make faster, more informed decisions on pending job changes with all relevant information at their fingertips.

This feature will be generally available from May 13, 2025. To get early access, System Administrators can contact maryc@humanforce.com with your platform URL.

Export Primary Jobs from the Bulk Data Tool

A new filter in the Bulk Data Tool allows you to export only Primary Jobs, making it easier to identify and report on key roles within your organisation. Users will now be able to extract and analyse primary job data easily for compliance, reporting, and workforce planning purposes.

API Enhancements

Users will now experience smoother integration with external systems thanks to more comprehensive webhook events. In this April update, the  job.onboarding_payroll_completed webhook event now includes both Person and Job IDs, improving integration and tracking capabilities.

In addition to this, the person.updated webhook event now features an "Updated via Onboarding" flag, offering greater transparency into changes made during onboarding.

Additional Fixes

• Resolved errors with onboarding templates, including disabled custom field options and misplaced document sections.
• Fixed a 404 error in Qualification expiry reminder URLs.
• Users can now successfully download charts as images from analytics pages.

For access to previous release notes check out our HR release notes page in our Help portal. 

We are excited to announce Thrive Tasks has launched and is now available within Humanforce Thrive for Humanforce HR (previously known as ‘intelliHR’) and Thrive customers. 

Thrive Tasks unlocks a new way for managers to fast-track time-consuming and critical HR workflows created in Humanforce HR by directly communicating with employees via mobile. 

Customers with Humanforce HR and Thrive can activate this exciting new mobile HR capability for all their employees. Click here to access the instruction steps. 

Read more to find out!

🔥 What’s New 

Humanforce Thrive can now display a dedicated 'Tasks' section, allowing employees to view, manage, and complete all HR tasks from one convenient location, via mobile.

Tasks will be automatically organised for employees in Humanforce Thrive into tabs such as "Due," "Me," "My Team," "Done," and "Ignored," making it intuitive to navigate and track the progress of their HR tasks.  

Employees will also receive mobile push notifications when new HR tasks are assigned. Examples of these HR tasks include Onboarding, Engagement surveys, and Performance/Goal related tasks.

⭐ Why it matters

Thrive Tasks delivers a host of new benefits for both employers and their teams.

Benefits include;

• Increased employee ability to track and action their HR tasks
• Reduced time managers spend following up on employees to perform their tasks
• Fast-tracked overall Onboarding and HR task flow processes
• Improve compliance confidence.

Finally, by enabling access to HR tasks within the Humanforce Thrive app, employees can access both the benefits of our wellbeing solution and commence any HR-related tasks conveniently within the same mobile application. 

🏁 Getting Started

For Humanforce HR and Thrive customers who wish to activate Tasks in Thrive, simply raise a Humanforce Support ticket via our Help portal. For more details on the Humanforce HR and Thrive integration, check out our Help article.

Employees of Thrive Customers who wish to access Humanforce Thrive simply download the app here.

For information on Humanforce HR (previously intelliHR) or Humanforce Thrive, get in touch with a Humanforce representative today.

We are pleased to announce some new enhancements that make the onboarding process more efficient for customers with complex HR ecosystems and improve the overall connectivity of the HR experience. In addition to this we also have some information on the recent rebranding changes.

Let’s explore!

Humanforce HR Rebrand

intelliHR is now Humanforce HR

As we continue to redefine HCM for frontline and flexible workforces at Humanforce, we are excited to announce some branding and naming changes to strengthen and truly unify our best-in-one HCM suite under one Humanforce brand.

Recently, intelliHR has become Humanforce HR. Customers will enjoy the same user experience within our product however, the intelliHR logo will be replaced by Humanforce HR. 

You will notice this change throughout the platform, along with changing intelliHR ID to Humanforce HR ID on the person profile. This change has not been carried across to our Public API or our Data Import/Export Tool. Those will continue to be referenced as intelliHR ID to ensure continuity of your existing processes. 

Once again, whist the design and name change is new, we have not altered any of the navigation and operational procedures users are already familiar with.

Feature Updates

Bank/Tax/Super Onboarding - Australia Only

We have made a small change to allow HR Administrators to send bank/tax/super onboarding to users when their Business Entity configuration is incomplete or disconnected. This ensures your new starters can complete onboarding when there is a connection issue with the ATO Access Manager or you have not completed the Business Entity setup in full. If an employee completes bank/tax/super onboarding, your nominated Business Entity contact email address will receive an error email so you can manually process their payroll details. 

To learn more about the full history of recent Humanforce HR updates on Humanforce Help click here.   

We are pleased to announce some new enhancements that make the onboarding process more efficient for customers with complex HR ecosystems and improve the overall connectivity of the HR experience. 

Let’s explore!

New additions to Public API

Probation End Date endpoint

Customers can now set the Probation End Date in intelliHR when creating People/Jobs via PAPI from external recruitment systems. This ensures that the correct probation period is accurately captured and reflected in the employee’s job profile data.

Onboarding completed event webhook (Australian customers only)

We’ve added a dedicated "Payroll Onboarding Completed" webhook (job.onboarding_payroll_completed) to notify Public API consumers when an employee has completed setting up their bank details, TFN information and Superannuation setup via SuperAPI during onboarding. This allows the payroll system to create or update employee’s payroll records effectively.  

These new additions aim to support customers with complex HR ecosystems better and streamline their onboarding processes.

Click here for more details.   Learn more

Bank / Tax / Superannuation submission fail alert (Australian customers only)

Settings > All Settings > Business Entity

We have introduced an alert notification for employers to notify the relevant people when a SuperAPI submission fails. Processing times for superannuation fund registrations can take several days or longer, and submissions can fail for various reasons, such as an incorrect member number or failed stapling attempts. In such cases, the HR must complete the process manually. Previously, employers did not have visibility into superannuation submission failures, which caused delays in the onboarding process.

Now, a new "Onboarding Email Alerts" field in Business Entities allows up to 20 business contacts to receive failure notification emails, ensuring swift resolution. When an employee's Super Stapling has failed or there is an issue with your Business Entity configuration, you can configure an email alert that will alert relevant parties and include instructions on how to resolve the error. This field is found on your Business Entity configuration and has been pre-filled with your active System Administrator's primary email addresses. This is available for Australia Business Entities only.

We are excited to announce the first HR update of 2025. In this update, we have added onboarding completion and employee financial information update events in the notifications configuration. This ensures that the appropriate individuals in the organisation are notified of the next steps. Additionally, new formatting functions have been added to the contract editor, making it easier to draft contract templates.

Event Notifications

Settings > Notifications > Create Event Notifications

Onboarding completed event notification

This new notification configuration makes tracking employee onboarding progress easier than ever! Once set up, the relevant person or teams (e.g. the employee’s team manager, IT equipment coordinator, or local HR/branch manager) will automatically be notified as soon as an employee completes their onboarding, enabling them to move on to the next steps, such as role-specific training or task assignments, efficiently. This enhancement ensures a seamless workflow and helps organisations stay on top of their onboarding process with minimal effort.

Employee financial information update notification (Australian customers only)

When an employee updates their bank, tax or superannuation details in their employee profile, a notification will be sent to your configured recipients (such as payroll) with a secure link to access the updated information directly in the iHR platform. This ensures the right teams receive the right information efficiently while maintaining data security by avoiding sensitive details in email notifications. 

Added variables for Event Notifications

We have added new variables to include in event notifications. This allows you to provide more details about the people involved in the event such as their work locations and addresses. The variables are:

• Primary Address Variable of the affected or actioning person from their intelliHR employee profile

  • {extras.affectedPerson.primary_address}
  • {extras.actioningPerson.primary_address}

• Location Address Variable where it is essential to specify the job location of the individual. You can use this variable in your event notifications if this has been configured in Settings > Locations.

  • {extras.affectedPerson.location_address}
  • {extras.actioningPerson.location_address}

Contract improvements

Organisation > Contracts > View Templates

We have updated our contracts editor to make building contract templates easier. Formatting tools such as inserting tables and easily creating ordered or unordered lists with bullet points, numbers, and characters have been added. This update will also maintain your paragraph formatting when copying and pasting directly from MS Word, making contract drafting easier.