We are pleased to announce some new enhancements that make the onboarding process more efficient for customers with complex HR ecosystems and improve the overall connectivity of the HR experience. 

Let’s explore!

New additions to Public API

Probation End Date endpoint

Customers can now set the Probation End Date in intelliHR when creating People/Jobs via PAPI from external recruitment systems. This ensures that the correct probation period is accurately captured and reflected in the employee’s job profile data.

Onboarding completed event webhook (Australian customers only)

We’ve added a dedicated "Payroll Onboarding Completed" webhook (job.onboarding_payroll_completed) to notify Public API consumers when an employee has completed setting up their bank details, TFN information and Superannuation setup via SuperAPI during onboarding. This allows the payroll system to create or update employee’s payroll records effectively.  

These new additions aim to support customers with complex HR ecosystems better and streamline their onboarding processes.

Click here for more details.   Learn more

Bank / Tax / Superannuation submission fail alert (Australian customers only)

Settings > All Settings > Business Entity

We have introduced an alert notification for employers to notify the relevant people when a SuperAPI submission fails. Processing times for superannuation fund registrations can take several days or longer, and submissions can fail for various reasons, such as an incorrect member number or failed stapling attempts. In such cases, the HR must complete the process manually. Previously, employers did not have visibility into superannuation submission failures, which caused delays in the onboarding process.

Now, a new "Onboarding Email Alerts" field in Business Entities allows up to 20 business contacts to receive failure notification emails, ensuring swift resolution. When an employee's Super Stapling has failed or there is an issue with your Business Entity configuration, you can configure an email alert that will alert relevant parties and include instructions on how to resolve the error. This field is found on your Business Entity configuration and has been pre-filled with your active System Administrator's primary email addresses. This is available for Australia Business Entities only.