In this release, we’re excited to bring you further improvements to Roster Manager and Bid Manager, as part of our powerful, intelligent and seamless rostering solution, as well as a number of other improvements.  Read on for all the details!

All Humanforce Cloud accounts and UAT environments will be automatically updated to bring you the items below, overnight on Wednesday 20th March 2024.

Roster Manager

Management > Rostering > Roster Manager

 Improvements

1. When importing a template into Roster Manager, you can now search by Template name.
2. Fill shift now includes a select all check box.
3. You are now able to update shifts to a Read only status and also re-set to normal via the Actions menu.
4. There is now a prompt shown if you are editing a shift that has been offered to one or more employees so that you will know the offer will be revoked from employees.

Bid Manager

Management > Shift > Bid Manager

Exchange bids will not be visible in Bid Manager where the bidder does not have the required permission to view or bid on exchange shifts. This resolves a rare scenario where a worker submits a standard (non-exchange) bid and is later rostered for a different shift that overlaps with the shift they’ve bid on, causing the original bid to become an exchange bid. In this scenario, the exchange bid will no longer be visible in Bid Manager (as the worker does not have the required permission to submit exchange bids).

Alerts

The 'break not started' shift notification has been improved so that it only triggers when the employee has clocked-in for the shift and hasn't taken the scheduled break.

Event Manager

Management > Rostering > Event Manager

Fixed an issue that was preventing employees from being assigned to shifts within a labour group.

We’ve also increased the filter options in Event Manager to include Event Export Code, Event Name and Function Name. Function Export Code will remain selected by default in the filter options.

Employee Roster & Department Roster

Management > Rostering > Employee Rostering 

For Employee Roster, we resolved an issue where the Hours Required alert was not triggered if the shift had a duration of 0.00 net hours.

We also made improvements to the interaction between Department Roster and Employee Roster, to ensure shifts are not mixed-up on the Department Roster when an additional shift is added for the same location and department via Employee Roster.

In this release, we’re excited to bring you Roster Manager, a powerful, intelligent and seamless rostering experience, designed to fast track and simplify the way your workforce comes together. 

Visit Humanforce Help to see how you can view rosters with greater clarity, perform key rostering tasks more efficiently and register for our upcoming webinar.

Visit Humanforce Help

This release also includes improvements to Bid Manager, Template Manager and Attendance Summary (and more) to help you work efficiently and stay compliant. See the details below! 

All Humanforce Cloud accounts and UAT environments will be automatically updated to bring you the items below, overnight on Wednesday 6th March 2024.

Bid Manager

Management > Shift > Bid Manager

To improve the visibility of valid bids, where an employee's bid has been applied to multiple duplicate shifts, and that employee is offered and accepts (or has been directly assigned to) one of those shifts, the employee's bids for the other duplicate shifts will be removed. 

Template Manager

Management > Rostering > Template Manager 

We’ve resolved three minor issues in Template Manager:

1. The Actions now work as expected when the All Shifts option is selected.
2. The shift conflict warning is now showing on all shifts where it is expected.
3. The filter by Area option now correctly filters shifts for the area selected.

Attendance

Management > Availability > Attendance

We’ve made improvements to the filter options for Region and Location so that the Location options displayed reflect the Region selected. The placement of the Region filter has also been updated to align with the Location filter. 

Employee Roster

Management > Rostering > Employee Rostering 

Unassigned shifts are now included when saving the roster as a template.

Employee Change Approvals  

Management > Employee > Employee Change Approvals

Improvements have been made to the employee change approval workflow to ensure employee’s Emergency Contacts are retained (rather than removed) when updating Contact Type and Emergency Contact fields.

Payroll

Management > Timesheets > Payroll

Adjustment payruns will now be grouped under Advance Payruns when processed in Humanforce Cloud, as expected (and in alignment with how Payruns are grouped in Back Office). This change also includes minor UI improvements.   

We are excited to introduce our new AN-ACC real-time dashboard for Australian Aged Care providers. For the first time Aged Care professionals can unleash their business intelligence to help achieve compliance confidence through powerful workforce analytics.

Let’s dive in... 

🔥 ️ What's New

Enjoy a clear and complete view of important datapoints within Humanforce Workforce Analytics to achieve the following requirements under the AN-ACC reforms:

• Real-time visibility of adherence to Care Minute Targets, based on time rostered and time worked.
• The ability to nominate which Roles contribute to care minutes, nominate the extent to which each Role contributes to care, through percentage allocations and exclude.
• Self-service file uploads for care minute targets and occupancy.
• Report on resident care minutes and RN care minutes against schedule in a single report.
• Easily identify excessive and insufficient resourcing to ensure cost-effective compliance.
• Flexibility to utilise API and integrate per residence per day (PRPD) data from external sources.
• Care and Registered Nurse (RN) minutes compliance reporting to maintain star rating for facilities.
• Ability to exclude leave time and training hours.

⭐️ Why it matters

For managers:

The Australian National Aged Care Classification (AN-ACC) funding model provides subsidies to approved aged care providers based on service type and each residents' care needs. AN-ACC provides a clinically meaningful description of the residents living in care homes, linking funding to the actual costs of providing care.

With greater compliance and operational complexity, coupled with longstanding staff shortages, high quality care standards to meet, as well more economical challenges than ever before, compliance teams need an intelligent and robust system to ensure the right employees are rostered, labour costs are minimised, and compliance requirements legislated by the Australian National Aged Care Classification (AN-ACC) are consistently and confidently adhered to.

For Employees:

Care workers will also benefit from ensuring adequate rostering arrangements are made for future shifts, thereby improving their ability to deliver high quality care in an adequately labour resourced environment.

🏁 Getting started

Dive into our AN-ACC real-time dashboard through Workforce Analytics today.

For guidance through the process of setting up demand plan feeds, uploading demand input feed data, and configuring labour group allocation see our Help article here.

Introducing improvements to Timesheets, Workforce Analytics, Template Manager (and more) to help you work efficiently, stay compliant and inform better decision-making.

All Humanforce Cloud accounts and UAT environments will be automatically updated to bring you the items below, overnight on Wednesday 21st February 2024.

Timesheets

Management > Timesheets > Timesheets

A new Bulk Generate Timesheets (from No-shows) feature significantly reduces the time it takes to convert multiple No-Shows into Timesheets. 

After choosing the No-Shows view, simply select the required records, and click Generate Timesheets.

For more details, visit Humanforce Help.

Humanforce Help

Workforce Analytics

Management > Advanced > Workforce Analytics  

Workforce analytics includes three new dashboards specific to AN-ACC reporting for Australian aged care providers. These reports include overviews of Care Targets, RN Targets and Occupancy Targets and can be customised to your reporting needs. The new dashboards are:

• AN-ACC Detailed
• AN-ACC Hours Overview and
• AN-ACC MPBD Overview.

These reports can be enabled by selecting individual reports in Admin > Security Config > Access levels > Custom reports 

For more on how Humanforce Cloud can support your AN-ACC compliance needs, visit Humanforce Help.

Humanforce Help

Location Setup & Department Rostering

Admin > Org Structure > Locations 

When assigning two or more roles to a department, each combination of Location, Department and Role (LDR) will now save correctly, so that the Department Roster maintains separate rows for each LDR when saving the roster.

Leave and Availability

Employee > Availability

We've updated the confirmation text for workers when making availability requests so it’s clear to the worker they've definitely submitted an availability change, rather than a leave request.  

Template Manager

Management > Rostering > Template Manager 

A new Recost action has been added to the Template Editor. Shifts are automatically costed on save however if pay rates are updated after the creation of shifts, the costs are not automatically updated.  

The new action allows you to recost your template, so pay rates that have changed after shifts were first created and saved, are applied.

Bid Manager

We’ve improved the columns displayed in the bid row, so they accurately reflect the selections made in the column filter. All options in the filter can be successfully selected/deselected.

Introducing new improvements to Timesheets, Workforce Analytics, Payroll and more, to help streamline timesheet processing, strengthen data driven decision making and enhance deliver pay run confidence. 

All Humanforce Cloud accounts will be automatically updated to bring you the items below, overnight on Wednesday 7th February 2023.

Timesheets

Management > Timesheets > Timesheets

To reduce clutter and improve UI, the separate Clock-In Coordinate and Clock-In Image icons have now been combined. Clicking the icon will open a single window displaying the map and/or the image.

For better visibility of the number of timesheets in each status, the Unauthorised, Authorised and No-Show counts now appear in the Totals bar at the bottom of the screen.

The Pay Date will now be retained when changing the Start Date to a past date on a timesheet where the 'Use current Pay Period for past timesheets' permission is enabled.

For more flexibility, we've introduced an 'Other' document type that can be used when employees or managers attach documentation to Timesheets.

Workforce Analytics

Management > Advanced > Workforce Analytics  

Gain greater data visibility and accuracy, through the following new improvements to Workforce analytics; 

• Location and department columns are now available in the Sales & Budget workforce analytics data source  

• Data for the total rostered hours and timesheet total hours are available in the sales budget data source
• The log for the Payroll data has been removed to ensure Payroll Data built-in report loads the data without any reporting errors, and
• A number of additional fields to the existing 'Shift Bids and Offers' data source have been added. Visit the Humanforce Help article for all the details.

Payroll

Management > Timesheets > Payroll

The following Payroll enhancements have been implemented to improve reporting clarity;  

• When generating the report "Export to CSV - Full Details" for a pay run, the report now includes the Location, Department and Role of the timesheet instead of the employee's default Location, Department and Role
• When creating a new pay run, the status column will not display the "error" text at the start. Instead the Status column will only display the progress (%) of the pay run.
• The count of employee selected for pay run reprocessing is accurately displayed under "Employees selected for processing" in the pay company when the 'Process all employees in pay company' option is selected. 

Template Manager

Management > Rostering > Template Manager 

Overtime icon now correctly appears after dragging and copying a shift.

Rest API

A new API endpoint is now available which will return;

• roster templates, and
• all of the shifts for a roster template.