Introducing Shift Consent, a new way rostering managers could quickly and easily stay on top of compliance and better manage costs by registering employee consent for shifts that either have been changed or are newly added shifts, via their mobile phones using Humanforce Work App.

This new development is a continuation of the Shift Confirmation process, and ensures employees are paid ordinary pay when shifts are consented to, or penalty payments are paid when not confirmed.

As a result, it will help organisations respond flexibly to workforce planning changes, whilst also delivering benefits such as better pay accuracy, pay-related compliance confidence and help control labour costs. In addition, Shift Consent will also benefit employees by improving employee overall work schedule and individual shift awareness through greater shift transparency.

Let’s dive in...

🔥 What’s New?

Roster managers are now able to record consent from employees for working shifts.

As a continuation of the Shift Confirmation flow, the Shift Consent confirmation process is now available for all users in Humanforce Work App.

Roster Managers will be able to generate a record of consent for multiple shifts from Shift Consent Templates. Here they can customise a consent confirmation message in every Shift Consent template constructed.

Every template will be able to contain unique characteristics such as, Shift Type(s) + Award Profile(s) to ensure a shift only matches one template.

These templates support rich-text formatted messages, such as bullet points, bold, headings, etc., to allow the consent message to be customised and clearly communicated by employers.

Roster managers will not need to construct a new consent message each time. Instead, Shift Consent will automatically apply the pre-set Shift Consent message to display and activate the consent flow through to Employee’s on their Humanforce Work App, by assessing the combination of Shift Type and employee Award Profile.

For reporting purposes, the consent message is recorded alongside the shift offer. This will provide additional detail when performing audit trail reporting.

⭐️ Why it matters

Shift Consent may help organisations stay compliant, manage costs better, improve pay accuracy, and respond flexibly to workforce planning changes, and help maintain employee satisfaction. 

Let’s take a more detailed look at the possible benefits...

Greater Pay Accuracy and Compliance confidence: All organisations are required to adhere to industry or labour awards. Those under Australian Fair Work Industry awards such as the General Retail Industry Award [MA000004], Clerks Private Sector Award [MA000002], and the Hospitality Industry (General) Awards [MA000009] are especially exposed to significant compliance risks unless they collect registered consent for shift changes in writing from staff. For organisations, improved pay accuracy and compliance with labour regulations are vital in avoiding disputes or penalties.

Compliance Reporting: by maintaining a clear record of agreements for each consented shift, it is easy to produce detailed shift consent reports when organisations need to perform employee shift consent related audits. 

Cost Control: by clearly communicating shift condition details and registering employee agreed consent, organisations can ensure consenting employees are paid ordinary hours, and therefore reduce labour costs.

Rostering flexibility: Shift consent helps organisations and teams quickly and easily respond to workforce demand planning changes.

Simplified roster management experience: Roster managers now gaining employee consent reduces administrative burdens, allowing them to focus on other critical tasks.

Shift detail transparency: The automated consent process not only simplifies communication but can promote a more efficient and transparent workplace environment, as it relates to shift details and pay conditions.

Employee schedule awareness: The ability to request shift consent enhances employee schedule awareness and transparency, leading to increased job satisfaction as they feel more in control of their work commitments.

🏁 Getting Started  

Check out the following Help articles for more information;

• Employees – Consenting to conditions of a shift offer or shift bid in the Work App
• Managers – Configuring Shift Consent templates

For Roster Managers, Shift Consent is ready to set up, and easy roll out for employees using their Humanforce Work App.

We’re excited to announce Humanforce Cloud Version 6.0.44! 

This release is packed with exciting enhancements to improve user experience and streamline workflows across various Workforce Management modules such as Roster Manager, Leave Approval, Timesheets and Workforce Analytics. Our new update will boost efficiency, deliver a more seamless workforce management experience for users, and also provide greater control over workforce management processes.

Finally, in this release we are now providing customers early access to a pilot integration sync via our iHR to WFM native integration. This pilot integration will ensure the role revision effective dates are accurately synchronised to ensure proper processing of the information in WFM and subsequent payroll integrations such as Humanforce Payroll, so to register your interest to gain access to this new integration capability submit a support ticket via Humanforce Help.

Release Schedule

• Staging environments were updated on Thursday, 23th January 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.44 overnight on Wednesday, 5th February 2025.

Roster Manager

Management > Rostering > Roster Manager

Shift Consent

Designed to help rostering managers quickly register employee consent for changed or newly added shifts, we have now released the ability to automatically surface a consent registration request so that employees can agree, or decline, to the terms/conditions of specific shifts. Roster managers with user permissions, can create and manage Shift Consent using Shift Consent Templates within the Admin navigation > Award Config > Shift Consent Templates, whilst employees receive and submit Shift Consent requests via the Humanforce Work App.

For more information on setting up templates, or to learn more about how they are linked when a shift is offered to an employee, find out more here.

Identifying unassigned shifts

We have updated the colour of these shifts to green so that Roster Managers can quickly and easily identify which shifts are currently left assigned.

Fixed an error showing employee as unavailable if on leave overnight

We've fixed a minor error where if an employee was on leave overnight, they were incorrectly showing as unavailable on the date the leave ended.

Fixed an error where ‘View only’ shifts were disappearing after refreshing roster pages

We've fixed a minor error where ‘View only' shifts were disappearing after roster pages were refreshed when shift grouping 'Group by Location’ has been selected. Shifts will now appear as intended and no longer disappear after refreshing roster pages.

Timesheets

Management > Timesheets > Timesheets

Multi-level sorting in timesheet ‘No Grouping’ view

We have enabled multi-level sorting in the No Grouping view, with the ‘Employee Name’ column. This means you can now quickly sort employee timesheets first by Employee Name, and then by Start Date (oldest-newest), and finally by Pay Start date (oldest-newest).

Locked Timesheets of finalised payruns

We have ensured Timesheets of finalised payruns remain locked for organisations. Timesheets that are part of a finalised payrun will be prevented from being unlocked from the Timesheet Admin screen unless that payrun is reverted.

Timesheet length warning windows when editing and authorising timesheets

When editing a timesheet using the Edit Timesheet window, organisations will now receive a helpful warning timesheet managers that the Timesheet's length exceeds the Timesheet Length setting configured in the user's Access Levels>General tab. This warning notification will allow users to  either confirm or cancel the timesheet edit.

A warning window will also now appear for users authorising a single timesheet or authorising in bulk, when the Timesheet length exceeds the Timesheet Length setting configured in the user's Access Levels>General tab. This warning notification will also allow the user to choose to confirm or cancel the Authorisation(s).

Workforce Analytics

Management > Advanced > Workforce Analytics

Report Employee 'Created By' Identification in Employee Data Reports

To help with audit trail reporting, the 'Employee Data Report' within Workforce Analytics has been improved to now allow the ‘CreatedById’ column to be made available in the report datasource. This field can then be toggled to include the user who created each employee within the report. 

Leave Approvals

Management > Availability > Leave Approvals  

Automatic un-assigning employees from rostered shifts overlapping with leave request

When permissions enabled managers are approving employee leave requests in the Leave Approvals screen, they can automatically un-assign employees from any rostered shifts that overlap with the leave request. This update ensures that the auto-un-assign functionality is applied accurately for an employee with back-to-back shifts; and they are NOT unassigned from both shifts if only one shift overlaps the leave.

Shift Definitions

Admin > System Config > Shift Definitions

Shift Definitions without qualification selection

We have resolved a minor error that prevented a Shift Definition being created without also selecting a qualification.

Integration Central

Management > Advanced> Integration Central  

Ensuring Employee Role Revision Effective Dates in WFM is sourced from intelliHR when transferring updates to Humanforce Workforce Management

To help with automatically updating employee primary role information across Humanforce intelliHR (iHR) and Workforce Management suites (WFM), we are now providing early access to a pilot integration sync via our iHR to WFM native integration. This pilot integration will ensure the role revision effective dates are accurately synchronised to ensure proper processing of the information in WFM and subsequent payroll integrations such as Humanforce Payroll. 

To opt in for early access to test this feature, simply submit a support ticket via Humanforce Help and you will have the feature enabled in Production for your organisation. For more information on using this feature or more information on our native iHR and WFM integration, visit this Help article.

Distributing tips at hospitality venues is often time consuming, complex and even contentious among frontline customer service team members.

With Tip Sheet's new integration with Humanforce Workforce Management (WFM), automatically calculate tips using approved workforce management timesheet data and tip records, and ensure your valued frontline staff are accurately, and fairly rewarded to excel on the frontline with more transparent and seamless tip distribution.

Let’s take a closer look...

🔥 What’s New?

Tip Sheet, Australia's first and only fully automated tip distribution platform, now integrates seamlessly with Humanforce WFM to streamline the tip pooling process. This integration automates the complex task of tip distribution by:

• Automatically pulls approved timesheet data from Humanforce WFM and combines it with venue point-of-sale or payment systems
• Mapping collected tips to specific days and service periods
• Applying venue-specific tip distribution logic through a powerful rules-engine
• Processing tip payments electronically within existing configured payroll management processes direct to staff bank accounts or apportioned in cash.

⭐️ Why it matters

Payroll and operations management teams of Restaurants, hotels and customer service led organisations, are charged with the responsibility to process fair, accurate, and timely tips distributions.

• Configure with ease: Simple click-and-connect setup using existing Humanforce Workforce Management credentials
• Seamless automation: Automatically sync approved timesheet data with tip collections
• Accurate tip calculations: process complex tip calculations instantly down to specific departments
• Enhance staff engagement: Transparent, fair, and timely tip payments.

🏁 Getting Started  

 To learn more about this new integration check out our Help article.

We are excited to announce the first HR update of 2025. In this update, we have added onboarding completion and employee financial information update events in the notifications configuration. This ensures that the appropriate individuals in the organisation are notified of the next steps. Additionally, new formatting functions have been added to the contract editor, making it easier to draft contract templates.

Event Notifications

Settings > Notifications > Create Event Notifications

Onboarding completed event notification

This new notification configuration makes tracking employee onboarding progress easier than ever! Once set up, the relevant person or teams (e.g. the employee’s team manager, IT equipment coordinator, or local HR/branch manager) will automatically be notified as soon as an employee completes their onboarding, enabling them to move on to the next steps, such as role-specific training or task assignments, efficiently. This enhancement ensures a seamless workflow and helps organisations stay on top of their onboarding process with minimal effort.

Employee financial information update notification (Australian customers only)

When an employee updates their bank, tax or superannuation details in their employee profile, a notification will be sent to your configured recipients (such as payroll) with a secure link to access the updated information directly in the iHR platform. This ensures the right teams receive the right information efficiently while maintaining data security by avoiding sensitive details in email notifications. 

Added variables for Event Notifications

We have added new variables to include in event notifications. This allows you to provide more details about the people involved in the event such as their work locations and addresses. The variables are:

• Primary Address Variable of the affected or actioning person from their intelliHR employee profile

  • {extras.affectedPerson.primary_address}
  • {extras.actioningPerson.primary_address}

• Location Address Variable where it is essential to specify the job location of the individual. You can use this variable in your event notifications if this has been configured in Settings > Locations.

  • {extras.affectedPerson.location_address}
  • {extras.actioningPerson.location_address}

Contract improvements

Organisation > Contracts > View Templates

We have updated our contracts editor to make building contract templates easier. Formatting tools such as inserting tables and easily creating ordered or unordered lists with bullet points, numbers, and characters have been added. This update will also maintain your paragraph formatting when copying and pasting directly from MS Word, making contract drafting easier. 

We’re thrilled to introduce three new meal delivery kit partners in the Thrive Perks – Discounts category! Employees can now enjoy exclusive discounts on meal delivery kits from HelloFresh, Youfoodz and EveryPlate, making healthy eating more affordable and convenient than ever.

🔥 What’s New

We are excited to announce our partnership with the meal delivery kit providers below. Here are the benefits your employees can start enjoying:

HelloFresh: Save up to 40% on your first 13 boxes*. Fresh ingredients and easy recipes make cooking stress-free and fun.

Youfoodz: Save up to 40% on your first 13 boxes*. Enjoy chef-designed, ready-to-eat meals crafted with farm-fresh ingredients.

EveryPlate: Get up to $190 off your first 6 boxes*. Quick, budget-friendly meals with pre-portioned ingredients and simple recipes.

*Terms & conditions apply. Please visit each offer above directly within the Thrive app, to view the full Terms and Conditions.

⭐️ Why it matters

Thrive Perks' new meal delivery kit discounts support employee well-being by making healthy eating more affordable and convenient. These discounts help employees balance work and life while promoting healthier lifestyles. By saving time and reducing stress, further lifestyle discounts provide convenience for employees and their families during busy periods. They also alleviate the stress of meal planning and grocery shopping, allowing employees to better manage other aspects of their personal and family lives.

By offering meaningful lifestyle benefits, you can enhance your employer brand and position your workplace as a supportive and attractive place to work.

🏁 Getting Started

Good news, there is no set-up required from you! Employees will be prompted to update their Humanforce Thrive app to the latest version from the app store. Once the app is updated, employees will see the new Discount partners in the Perks section.

If your organisation doesn’t have the Humanforce Thrive Wellbeing product and would like to learn more about these features and how they can help elevate your organisation’s employee value proposition, experience our Product Tour or contact your Humanforce representative for more information.

These new partnerships are part of Thrive’s ongoing commitment to enhancing employee wellbeing through meaningful perks and benefits. Explore the new meal delivery kit discounts now!

We’re thrilled to announce Humanforce Cloud Version 6.0.43! This release is packed with exciting enhancements to Roster Manager and Timesheets, along with new functionality for Cost Centre Mapping Configuration and Employee Management. These updates are designed to streamline your workflows, boost efficiency, and make managing your workforce simpler than ever.

Release Schedule

• Staging environments were updated on Thursday, 9th January 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.43 overnight on Wednesday, 22nd January 2025.

Back Office to Humanforce Cloud

We continue to invest in enabling you to perform key workforce management and payroll tasks faster and more efficiently in Humanforce Cloud. In this release, we’re pleased to bring the following capabilities into Humanforce Cloud:

Cost Centre Mapping Configuration

Admin > Award Config > Cost Centre Mapping

Cost Centre Mapping is now accessible via the web interface! This feature allows organisations to allocate cost centre codes across various levels, such as locations, departments, and roles. Ensuring payroll transactions align effortlessly with General Ledger requirements—even when employees work outside their default cost centres. For detailed instructions, refer to Cost Centre Mapping Configuration.

Rockfast Payroll Export

Management > Timesheets > Payroll

Humanforce Cloud now supports exporting pay runs to Rockfast Payroll! After processing a pay run, simply select “Rockfast Payrun Export” from the Export dropdown to download the data in the required format. This enhancement streamlines integration with third-party payroll systems.

Timesheet Roster Comments Setting Migration

Admin > Admin Config > System Settings - Timesheet related

You can now configure the setting to copy roster comments to timesheets directly from the web interface. This was previously only available in Backoffice, bringing greater flexibility to timesheet management.

Roster Manager

Management > Rostering > Roster Manager

Bulk Edit Multiple Shifts

The Actions menu now includes a powerful Edit option, enabling managers to bulk edit multiple shifts at once. This feature saves time and effort, especially when managing large rosters. For detailed instructions, refer to Using Roster Manager- Edit Multiple Shifts.

Overtime Notifications

A new notification has been introduced for shifts with overtime, complementing the existing overtime alert within shift details. This makes it even easier to spot and review shifts with overtime warnings. 

Useful Tip: Double-clicking the notification will take you directly to the shift, allowing for quicker review and adjustments.

Qualifications Filter Update

The logic for filtering by multiple qualifications has been updated on the Fill Shift modal in both Roster Manager and Template Manager. Previously, only employees who matched all selected qualifications were shown. With this update, employees matching any of the selected qualifications will now appear, providing a broader pool of employees for filling shifts.

Fixed Break Error for Overnight Shifts

We’ve resolved an issue where editing overnight shifts with existing breaks incorrectly displayed break time validation errors.

Grouping by Employment Type Fix

In the People view, employees were previously misclassified under the "None" section when grouping by Employment Type. This issue has now been resolved, ensuring accurate grouping.

Timesheets

Management > Timesheets > Timesheets

Sorting Preferences Retention

The Timesheets screen now remembers your last column sorting preferences, including sorting direction, across screen refreshes, logouts, and filter changes. This enhancement eliminates the need to repeatedly set your preferences, saving time and effort.

Bulk Split Permissions Adjustment

Timesheets created through bulk splitting are now correctly marked as "Unauthorised" when the "Do not unauthorise a timesheet when modified" permission is inactive, ensuring compliance with your organisation’s settings.

Total Hours and Paid Hours Fix

We’ve resolved an issue in the Totals section where incorrect values were displayed for the Total Hours and Paid Hours fields when selecting individual timesheets.

Break Prefill Enhancement

When adding a new break in the Edit Timesheet window, the system now automatically pre-fills the Start Time and Duration based on the employee's standard break configurations, removing the need to adjust static default values.

Improved Clickable Dropdown Areas

The clickable area for options in the Actions dropdown has been expanded to include the entire row, making selecting actions like Split, Authorise to Roster Time, and Delete easier.

Comment Retention in Timesheet Splits

When splitting timesheets, comments from the original entry are now retained and applied to all resulting splits. Users can edit or remove these comments as needed, ensuring important information is preserved.

Employee Management

Management > Employee > Employee Management

Support for Bank Account Suffix for New Zealand

The Employee Profile page now includes a dedicated "Suffix" field in the Bank Account details section. This update supports regions, such as New Zealand, where bank account numbers include 2 parts - the main account number and a suffix. Moving forward, you have the option to use this field for storing the suffix separately.

As we wrap up the year with Humanforce Thrive, we want to take a moment to reflect on the strides we’ve made in enhancing financial wellbeing and simplifying the employee experience. From new features to expanded benefits, here’s a look back at the key releases and updates we introduced this year, all designed to help employees and employers thrive.

 🚀 Perks First Activation

Taking on valuable feedback from our customers, we introduced the ‘Perks first’ activation, giving employees immediate access to Thrive Perks without needing to wait for Thrive Pay implementation. This allows employees to start enjoying cashback, exclusive discounts, and financial learning resources immediately. 

💰 Exclusive discounts with key brands

First to land in the Thrive app within our Perks offering was Discounts, boasting savings from huge retailers and brands to give employees further cost savings. Some highlights include: 

• 🎧 JB Hi-Fi
  Our immediate discount partner was JB Hi-Fi, Australia’s largest home and entertainment retailer. Since launching in Thrive, JB Hi-Fi has been providing employees with up to 15% off on various electronics, home appliances, and personal items, enabling them to stay current with the latest technology and home appliances while helping them to make their pay go further. 
   
• 🏋️‍♀️ Health club discount
  Soon after came our partnership with Fitness First and Goodlife Health Club, allowing us to offer an exclusive 15% off on 12- and 18-month memberships at both fitness centres nationwide. As a result, employees can now access more affordable fitness options and foster a healthier lifestyle. 

🛒 Digital Gift Cards 

Next, we introduced Gift Cards to the Thrive Perks offering, enabling employees to save instantly on digital gift card purchases from over 100 popular retailers. Employees can purchase gift cards for their own savings benefit or gift to others, all while automatically receiving cashback on their purchase. 

🏘️ Switch & Save on essential services 

An incredibly valuable offering to drop this year was our Switch & Save feature, enabling your employees to compare and switch electricity, gas, mobile and/or internet plans, and save on solar installation. .On top of potential savings and better deals when switching plans, employees also receive a cashback reward (amount indicated within the app) for every successful switch*. 

📲 Integration between intelliHR and Thrive 

A huge stride forward this year was introducing Thrive Perks to iHR customers through a new integration between Thrive and iHR. Initially available only to Humanforce Cloud customers, we extended the capability to iHR customers, eliminating manual setup, ensuring employees can access Perks instantly, further simplifying your HR processes, and delivering immediate value to employees. 

 📈 Continued returns with Grow

We continued to see a strong uptake in the Thrive Grow feature, which gives access to the Blossom Fund, a portfolio of fixed-income investments helping employees reach their savings goals. With Grow, employees can save directly from their pay and have instant access to their money without any fees. With Blossom Fund’s targeted return rate of 5.95%, Grow helps your employees work towards their future money goals.** 

💵 Tracking $100 million in payroll 

With a growing number of organisations seeing the value that Thrive is driving for their business, we’re thrilled to share that Thrive now tracks $100 million in payroll every month. That’s $100 million worth of financial moments that employees care deeply about, giving them real-time insights into their earnings. Thrive Track provides employees full transparency and predictability over their pay, enabling them to plan their budgets and make educated financial decisions. 

📧 Monthly updates for employers and employees

To keep you and your employees informed, we began sending monthly updates to employers and employees about the latest features, offers, and perks. These updates aim to keep you up to date on the expansion of the Thrive product and the value it brings to your employees, as well as to ensure that your teams are well-informed to maximise the benefits of Thrive. 

Looking ahead

2024 has been a year of transformation for Humanforce Thrive, and we’re proud of the impact that new and existing features are making to support you and your employees. Looking ahead to 2025, we’re excited to bring even more innovative features, partnerships, and enhancements to elevate the Thrive experience further.  

As a teaser of what’s to come in the New Year, your employees can now take advantage of our newest Discount partners - HelloFresh, EveryPlate, and Youfoodz! This offer will provide your employees with convenient, healthy meal options delivered straight to their door, helping save time and money while promoting better nutrition and work-life balance after the Festive Season. 

We want to thank you for being part of the Thrive journey. Together, we’re building a brighter financial future for employees across Australia. 

Here’s to a thriving 2025! 🎉 

*Switch & Save is subject to Terms and Conditions. Please check the details before switching to ensure eligibility.
** Grow is a product of Earnd Pty Ltd ABN 46 625 490 968 Corporate authorised Representative No. 001296715 Gleneagle Securities (Aust) Pty Ltd. Gleneagle Asset Management Limited ABN 29 103 162 278 AFSL 226199 is the Responsible Entity of the Blossom Fund ARSN 645 889 998 (Fund). You should consider the relevant Product Disclosure Statement, along with the Target Market Determination, available on (Blossom app - where your savings go to grow ). Your savings are not deposits held in a bank account and are subject to investment risk.

As we wrap up another busy year delivering industry-leading Workforce Management (WFM) innovations to our Humanforce Cloud WFM customers, we’d like to take a moment to highlight various new capabilities we’ve delivered in 2024 through our product development efforts.

As a festive season gift, we’ve also included some key WFM related product usage statistics that highlights how we’ve helped to make work easier and life better for all our WFM customers.

🗓️ Rostering & Scheduling 

Event Rostering

The Event Rostering feature enhances large-scale event management by providing intelligent rostering capabilities. It includes functionalities such as multi-view rostering, which allows users to switch between different roster views, and multi-day, multi-location rostering for effective staff allocation based on qualifications. Additional features include compliance alerts, shift fill options for casual workers, and bulk action tools for quick edits, significantly improving operational efficiency.

Roster Manager Use

Since launching in March this year, Roster Manager has been viewed more than 230,000 times. In November alone, it was used by 4,200 users.

⏱️ Time & Attendance

Bulk Edit Timesheets

The Bulk Edit Timesheets feature allows managers to edit multiple timesheets simultaneously, enhancing efficiency and accuracy. It introduces dropdown menus for shared values and safeguards against editing errors, ensuring that only valid options are presented for selection. This feature significantly reduces administrative workload and error rates when managing timesheets.

Bulk Generate Timesheets from No-Shows 

The Bulk Generate Timesheets from No-Shows feature enables users to convert multiple no-show records into timesheets efficiently. This process ensures accurate payroll processing and streamlines record management, allowing for detailed customizations of each timesheet while updating leave balances appropriately.

Timesheet Use

Timesheet page has been viewed more than 585,000 times so far this year.

⚖️ Awards and Compliance

Updated Library Awards

Humanforce has updated its Library Awards for various sectors, including SCHADS, Security Services, Nurses, Aged Care, and Cleaning Industries. These updates automate aspects such as ordinary hours calculations and penalty rates while simplifying compliance workflows. This ensures that employers can effectively meet the requirements of their respective awards, minimizing errors and maintaining accurate records.

📊 Workforce Analytics

AN-ACC Real-Time Dashboard

The AN-ACC Real-Time Dashboard provides aged care professionals with powerful analytics to monitor compliance with the Australian National Aged Care Classification (AN-ACC) reforms. It offers real-time visibility into care minute targets and supports self-service file uploads. This feature enhances compliance confidence while addressing staffing challenges in the aged care sector.

Workforce Analytics Use

Workforce Analytics has been viewed more than 47,800 times so far this year.

🔭 What's Ahead

Looking ahead, we are excited for what 2025 has in store for our customers. We are looking forward to introducing more WFM enhancements, for example, by helping organisations generate smart worker-and-environment optimised rosters automatically through AI-powered, Demand Driven Rostering. We are also excited about improving event rostering tools, as well as employee-employer communications in the new year.

Here’s to another exciting year ahead with Humanforce Workforce Management!

As 2024 comes to a close, we’re excited to reflect on a year of innovation and growth at intelliHR. This year, we’ve rolled out significant updates designed to empower HR teams and their employees, streamline processes, and enhance overall functionality. Here’s a recap of our major releases and how they’ve transformed your intelliHR experience:

New onboarding experience

iHR onboarding is at the forefront of our innovations for the iHR platform this year. Throughout the year, we have rolled out several incremental improvements aimed at simplifying and enriching the onboarding journey for both HR teams and new hires. Key highlights include:

🗃️ Improved efficiency: Onboarding Form Templates allow HR teams to create, edit, and manage tailored onboarding requirements, including explanatory text, document uploads, and qualification submissions, while the bulk onboarding feature streamlines the process of onboarding large groups efficiently.

👓 Better visibility: The Admin Overview Page and the Onboarding tab in the employee profile provide centralised management and visibility of onboarding status. We have also created Public APIs for onboarding-related notifications, enabling better process coordination with your wider HR applications. 

🗓️ Pre-Start onboarding access: Allows new hires to complete essential onboarding tasks, such as updating personal details and submitting documents before their official start date, ensuring a smoother start and minimising administrative delays.

 ✅ Real-time validation: Enabling real-time validations for bank details, TFN information, and Superannuation choice with ATO makes the payroll onboarding process smoother by eliminating manual form filling and reducing human errors. (For Australian customers only)

Check out our Onboarding product tour here:  For Australian customers only  |   For Global customers

Navigate between applications with ease

📚 Humanforce suite app switcher: Easily navigate between your Humanforce applications using the app switcher icon, conveniently located at the top of your navigation menu. For organisations with Single Sign-On (SSO), seamlessly switch between your Humanforce cloud applications and iHR with just one click!

🔖 Custom LMS and ATS links: Set up custom links to your organisation’s Learning Management Systems and Applicant Tracking tools in the intelliHR navigation menu, enabling quick access to your wider HR applications. 

Platform usability enhancements

🔐 Updated permissions: Introduced updated permissions page and new permissions, including the ability to view past employee records and finalise company end dates.

💬 Targeted event notifications: Deliver more relevant notifications by targeting specific business unit representatives. Plus, we’ve added key details like Date of Birth, Probation End Date, Location Address, and Primary Address to event notifications, improving clarity and context.

🇹🇭 🇵🇹 Language support: Expanded accessibility with Thai and Portuguese language options.

🚦 Improved status overviews and logs: Simplified platform navigation, improved email logs with status indicators, and introduced dedicated sections for templates (onboarding forms, email, contracts, qualifications).

Actionable analytics for smarter decisions

🔎 Advanced filters and insights: Users can now filter form data by age and view custom job change reasons in Movements & Changes analytics.

📊 New data points: Added FTE and employment condition visuals to Attrition, Tenure, Starters & Leavers pages. We have also added Work Rights to Headcount and Starters & Leavers pages 

What it means for HR teams and employees

For HR teams, these updates translate to greater control, streamlined processes, and more actionable insights to drive decisions. For employees, the enhancements provide a smoother, more personalised onboarding experience and improved access to important tools and information.

As we gear up for another year of innovation in 2025, we remain dedicated to empowering HR teams and their employees with innovative tools and features. Thank you for being a part of the intelliHR journey—we’re excited to continue building the future of HR with you!!! 🙌

We’re excited to announce the latest updates to Humanforce Cloud! This release continues to increase support for transitioning from BackOffice to web, introduces usability enhancements in Timesheets and Roster Manager and more. Read on for all the details! 

Release Schedule

• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.42 (inclusive of all changes in 6.0.41) overnight on Wednesday 8th January 2025. 
• Staging environments were automatically updated on 28 November 2024 (6.0.41) and 12 December 2024 (6.0.42) respectively.

Note: the sequencing of automatic updates from 6.0.40 to 6.0.42 is because of the need to align with continuing internal deployment processes. 

Back Office to Humanforce Cloud

We continue to invest in enabling you to perform key workforce management and payroll tasks faster and more efficiently in Humanforce Cloud. In this release, we’re pleased to bring the following capabilities into Humanforce Cloud.

Support for Restrictive alerts in Roster Manager

Roster Manager now fully supports the Minimum Age Check alert when configured as Restrictive.  The Restrictive option prevents saving the shift if it doesn’t meet the alert criteria, making it an error rather than a simple warning. Setup alerts via Admin > System Config > Clock-In Settings.

More roster alert configurations in Web

You can now fully configure the following roster alerts via web:

• Break Check
• Employee Working Days
• Employees Role Qualification

Setup alerts via Admin > System Config > Clock-In Settings. 

Shift Types

Web now supports adjusting the order of Shift Types in the configuration area. This helps ensure that Managers and Employees see the most common or typical shift types towards the top of any dropdown fields throughout Humanforce Cloud (such as when requesting leave). Less common types can be ordered toward the end of the list.

In Humanforce Web, when creating or updating an existing Shift Type Setting, the Accrual Rate was saved with just 2 decimal places. This was in contrast to the Back Office, where 6 decimal places are supported. We have updated the Humanforce Web to have the same flexibility as Back Office.

Shift Confirmation

Sending shift confirmation requests is now available to all web customers. Shift confirmation allows you to easily send a request to your employees via SMS, Push notification (or both) and have them confirm their acceptance and availability for working the shift. For details on how to set up notification methods and send confirmation requests, visit Using Roster Manager - Shift Confirmation on Humanforce Help.

Roster Manager

Management > Rostering > Roster Manager  

General availability release of Event Rostering

All web customers can now access our initial general availability release of Event Rostering -  our intelligent event management solution within Roster Manager. Further updates to Event Rostering will continue to be added in later releases.

For more details on how to use Event Rostering, visit Event Rostering in Roster Manager in Humanforce Help.

Enhanced display in Role View

Role View now shows the role colouring down the left had side of each role, making it easy to distinguish between your different roles.

Roster/Template Manager

Management > Rostering > Roster/Template Manager

Improved filtering usability

Just like recent improvements to Timesheets, pressing the Enter key on your keyboard now applies all selected filters, making filtering faster and more intuitive.

Template Manager

Management > Rostering > Template Manager

You are now able to sort your templates by Cost or Hours making it easier to find the template you need.

Timesheets

Management > Timesheets > Timesheets 

Improved sorting, date picker and usability enhancements

The Employee Name column now supports multi-level sorting: first by Employee Name, then by Start Date (oldest-newest), and finally by Pay Start date (oldest-newest). 

Any single dates or date ranges selected when using the Timesheet Admin screen will now be retained when refreshing or navigating away from the page. Logging out/in will apply the standard defaults to the date picker as per current behaviour. This fix also resolves an issue where users without the Allow date range navigation permission active could still access and select the date range list for specific Pay Companies.

Adjustments have been made to the split timesheet functionality to ensure proper handling of split durations, preventing unintended behaviour when splitting timesheets.

We resolved an issue in the Grouped views so that sorting will now behave as expected, and the expanded tables remain visible and fixed to their parent record.

The Confirm icon in the Actions column will no longer become disabled when changing the date/date range.

Rest API

We're making more employee details available via the public API, so you can query and interrogate your user data more effectively. The following fields have been added to the Get Employees summary endpoint:

• RosterMaxHours - Returns the effective Roster Max hours as of current date
• ProbationDays - Returns the probation days for an employee.

Note: This post was edited on 6th Jan 2025, to remove an item related to a warning presented on Timesheets when authorising timesheets exceeding the length setting in the user's Access Levels. This item was rolled back for further development.