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Workforce ManagementWork App
10 months ago

Early access feature availability – Shift Confirmation

We are excited to announce that early access to our latest Humanforce Cloud rostering and scheduling feature within Roster Manager: Shift Confirmation.

With Australian Fair Work legislation stating that employees have the right “not” to work on a public holiday, organisations can not only ensure shifts are confirmed by employees for compliance purposes, but they can gain greater schedule control, boost operational efficiency, and enhance employee satisfaction.

Shift confirmation is a new feature that can be enabled for you by opting into early access for testing purposes and offers the same functionality as the 'Roster Offer' feature found specifically in Humanforce Back-Office.

To request access, simply submit a support ticket via Humanforce Help to have the feature enabled in Production for your organisation.

Let's dive in...


🔥 What’s New?

Shift confirmation introduces the ability to send out a request for the employee to confirm their acceptance of single or multiple shifts. This ensures employers can ask employees if they would like to work on public holidays.

This functionality will not be restricted to shifts only scheduled on public holidays. Customers will also be able to request confirmation on any shifts they choose.

In terms of the shift allocation process that has been designed to support this, shifts to be assigned to employees and then sent to the employee requesting their consent to work.

Shift Confirmation offers the same functionality as the ‘Roster offer’ feature found specifically in Back-office Humanforce. Back-office users are advised to use Shift Confirmation as a replacement.


⭐️ Why it matters

Shift Confirmation provides benefits for both employers and employees.

Legislative Compliance: The ability for rostering managers to have shifts confirmed by employees assists customers in the compliance of new legislation that requires employees to have the option to decline working on public holidays. Customers who adhere to their legal requirements, reduces the likelihood of incurring potential penalties or reputational damage.

Enhanced Employee Satisfaction: By enabling employees to confirm shifts, it gives them a sense of autonomy and control over their work schedules, leading to increased job satisfaction and potentially reducing turnover rates.

Improved Operational Efficiency: Confirmed shifts help ensure that only willing and available employees are scheduled, reducing the likelihood of last-minute absences and the need for emergency cover, thereby ultimately optimising workforce allocation and reducing operational disruptions.

Fair work legislation states that employees have the right “not” to work on a public holiday.


🏁 Getting Started  

As a reminder, Shift confirmation is a new feature that can be enabled for you by opting into early access for testing purposes.  To request access, simply submit a support ticket via Humanforce Help to have the feature enabled in Production for your organisation.

 For more information on how to utilise this new feature view our Help article.