We are excited to introduce a new enhancement to the Humanforce Work App: the Clocking Widget.

For frontline employees, every second at the start and end of a shift matters. For many, navigating through a mobile app to find the clocking screen is a small but common inconvenience to what should be the simplest part of the working day. At the same time, a lack of immediate visibility into upcoming shifts contributes to late arrivals and missed start times: a persistent challenge for managers of shift-based, distributed workforces.

This is why we've built our Clocking Widget, the small Humanforce mobile home screen shortcut to getting critical shift-based information and functions employees need without having to open the app.  

Let's dive in...

🔥 What's New

Designed to be fast, reliable, and deliver a seamless mobile experience available across iOS and Android in Work app, here’s what the powerful clocking widget delivers at the fingertips of every employee: 

• One-tap clocking – A single tap on the widget launches the Work App and executes the clocking action instantly, no navigation, no extra steps.
• Live shift countdown and elapsed timer – A real-time countdown to the next rostered shift switches automatically to an elapsed timer once the employee is clocked in.
• State and permission-locked functions – The widget displays only the actions each employee is permitted to take, dynamically adapting to their current shift state and individual clocking permissions.
• Customise size – Choose between a small informational widget for a quick shift status glance, or a medium widget with full interactive clocking buttons.

⭐ Why it Matters

The Humanforce Clocking Widget improves users' lives and delivers better organisational outcomes by enhancing attendance, compliance, and the user experience, saving people time whilst delivering a better experience.

• Drive better attendance – Persistent home-screen shift countdowns and "Running Late" alerts keep start times front of mind, reducing late arrivals and no-shows.
• Increase compliance – Permission-aware buttons enforce clocking rules automatically at the widget level, eliminating non-compliant clock-ins without any additional training.
• Seamless clocking experience – Employees go from the home screen to clocked in with a single tap, eliminating unnecessary steps from the most repeated action of their working day.
• Schedule clarity – Live shift countdowns and elapsed timers give every employee instant, always-visible awareness of when their shift starts and how long they have been working.

🏁 Getting Started

Clocking Widget is now available in Humanforce Work app. To learn more, read this help article.

We're excited to announce Work App Version 1.28, headlined by the new home screen Clocking widget, clearer switching between companies, and a range of resolved issues across login, leave, timesheets, clocking, and notifications.

Release Schedule

iOS and Android Work App v1.28 is expected to be available in the week of 10th August 2026.

Clocking Widget

Add from your device home screen

Add the new Clocking widget to your home screen to see your current clocking status and shift context at a glance, without opening the app. Tap the widget to jump straight into the app to start work, take a break, or clock out. Available on iOS and Android in small and medium sizes.

Clearer Company Switching

Home

If you work across more than one company, moving between them is now much clearer. The home screen shows which company you're currently in, and you can switch from a list view. Companies not yet on the cloud platform now appear too, greyed out with a short explanation, so you always know what you have access to.

Manager Timesheet Attachments

Home > Timesheets

Managers can now see timesheet attachments directly on the main timesheet authorisation card. Supporting documents are visible upfront, so there's no need to edit the timesheet to check what's been attached.

Forgot Password for Single Sign-On Users

Login > Forgot Password

For organisations that use single sign-on, the forgot password flow now guides SSO users correctly. It skips the passcode step and returns you to the login screen. Users will also receive an email instructing them how to reset their password.

Quarter-Hour Time Selection for Availability and Leave

Schedule > Availability

Setting your availability and applying for leave is now quicker on iPhones. The time picker snaps to quarter-hour intervals, so you can set start and end times with fewer taps.

Payslips Button Visibility

Earnings > Payslips

When your employer hasn't enabled payslips, the Payslips button now appears greyed out rather than hidden, making it clear the feature exists but isn't switched on for your organisation.

Resolved Issues

Login & Single Sign-On

Login

• The app no longer hangs on an endless loading spinner when a single sign-on session fails to refresh, and instead returns you to the login screen (iOS).

Leave & Availability

Home > Leave approvals & Schedule > Leave

• Managers approving leave no longer see a "Something went wrong" error when the "allow override of insufficient accrual warning" permission is turned off. Approvals now work regardless of that setting (iOS & Android).
• Applying for leave across an overnight rostered shift no longer includes the next day's roster entry, so requests cover only the correct days (Android).

Timesheets

Earnings > Timesheets

• Creating a timesheet no longer crashes the app when the start time is set first, so fields can be filled in any order (Android).
• Net length on an edited timesheet no longer deducts paid break time, so the duration matches what was actually worked (Android).
• Adding an allowance while creating a timesheet no longer fails with an error (Android).

Clocking

Home

• Starting a non-rostered shift no longer leaves the screen loading indefinitely when the request fails (iOS).
• The "no permission to start a non-rostered shift" message now only appears when it should. Previously it could show even when the real cause was that timesheet clocking was disabled (iOS & Android).

Notifications

• Multiple improvements to push notifications, including additional retries when notifications were not initially delivered.
• Shift offer notifications are no longer dropped when the app has been force-quit, so they arrive as expected (iOS).

We're excited to announce Humanforce Work App version 1.27, which brings expanded manager timesheet filters, improved timesheet permissions and attachment handling, and a range of bug fixes across scheduling, clocking, payslips, and shift bids.

Release Schedule

iOS and Android Work App v1.27 is expected to be available in the week of 15th June 2026.

Manager Timesheet Filters

Home > Timesheets

Managers can now filter the Timesheet Authorisation screen by Employment Type, Shift Type, and Function - in addition to the Area and Event filters added in v1.26. All filter list screens now include a search bar for faster navigation. These changes apply to both iOS and Android.

Timesheet Attachments

Earnings > Timesheets

Employees with the Allow Attachments permission can now view, add, and manage timesheet attachments directly from the timesheet details screen - without needing edit access. Previously, the attachment section was only reachable through the Edit Timesheet screen, which meant employees whose role requires attaching documents were blocked entirely if they did not have edit permission. (iOS & Android)

Employee Timesheet Visibility

Earnings > Timesheets and Home > This Pay Cycle

For employees without the View Timesheet permission, the app now correctly removes timesheet-related content across the app rather than displaying errors or inaccessible screens. Specifically: the Earnings tab no longer appears in the bottom navigation; the pay cycle section on the home screen (authorised hours, payable hours, and the View Earnings button) is hidden; and employees who clock out are returned to the clocking screen instead of being shown a timesheet they cannot access. Previously, this content was visible but would show an error when tapped, a confusing experience for employees on restricted configurations. (iOS & Android)

Chat

Messages > Chat

Group chat channel owners on iOS can now name and rename their group chats, matching existing functionality on Android.

Leave & Availability

Schedule > Leave / Availability

• Resolved an issue with leave and availability records being tappable even when the Allow leave requests to be made permission was turned off (iOS & Android)
• The Apply for Leave button was visible to users who did not have leave request permission (iOS & Android), and is now hidden
• Users on iOS are now able to correctly set overnight availability on iOS
• Resolved an issue where the time picker was not visible when setting leave or availability times (Android)

Shift Bids

Schedule > Bid

• Shift hours were missing on the Shift Bid/Offer screen when View Roster End Times was turned off (iOS)
• Incorrect shift bid details were shown when a user had more than 50 bids (Android)
• Resolved an issue with the app sometimes crashing on the Shift Bid Details screen (Android)

Timesheets & Earnings

Earnings

• The Earnings screen was not refreshing after actions such as starting a shift or deleting a timesheet from the Manager screen - navigating back to Earnings would show outdated data. The screen now correctly reloads on navigation to reflect the latest state (iOS)

Payslips

Earnings > Payslips

• Payslips were limited to 20 pay periods. The full history is now accessible (Android)

Noticeboard

Messages > Noticeboard

• Resolved an issue where PDF attachments were failing to open due to a missing dot between the filename and extension (iOS)

Clocking

• The clocking screen was incorrectly prompting users to end their shift after navigating from the Home screen (iOS)

Notifications

• Push notifications for shift-related issues (such as shifts with missing required fields) were not being delivered to some Android users. Improved logic ensures these notifications are now shown correctly. We have also added enhanced error tracking to help troubleshoot push notification issues more effectively in future (Android)

We're excited to announce Humanforce Work app version 1.26, which brings a redesigned employee profile, smarter manager tools, improved shift details, and a range of bug fixes to make the app more reliable across iOS and Android.

Release Schedule

iOS and Android Work app v1.26 is expected to be available in the week of 6 April 2026.

Profile

Home > Profile

We've redesigned the employee profile screen with a cleaner, more structured layout. If your account has a payroll code assigned, it will now appear on your profile too.

Messaging & Notifications

Messages

Employees who don't have permission to send messages will no longer see the "New Chat" button.  They will be able to reply to messages sent to them (with appropriate permissions) but will not be able to initiate a message.

URLs in notification messages were not rendering as tappable hyperlinks. Links will now open correctly on tap.

Manager Timesheet Filters

Home > Timesheets

Managers can now filter timesheets by area and event, making it faster to review and authorise time for specific locations or events. Additional filters (function, shift type, and employment type) are coming in v1.27.

Shift Offer & Bid Details

Schedule 

The shift offer and shift bid detail screens have been redesigned with a cleaner layout. They now display additional context, including event place, event comments, and custom roster fields, giving employees and managers more information to make the right call. 

Home Screen

Home 

A tooltip now appears when the "Start Work" button is disabled on a non-rostered clock-in, explaining clearly why it's unavailable.

Availability

Schedule > Availability

You can now mark your availability as "all day" without specifying exact start and end times, making it quicker to set recurring preferences.

Timesheets & Leave

Home > Timesheets & Schedule > Leave

•  An error was displayed when submitting a leave-type timesheet with an insufficient leave balance. 
•  Employee default hours were appearing on an incorrect day (Android).
•  Timesheets couldn't be edited unless the "Allow break editing" permission was enabled, even when breaks weren't being modified (Android).

Schedule

Schedule

• Tapping a day in the Schedule screen previously filtered the list instead of scrolling to that day.
•  Shift bid count was showing incorrectly on the Shift Bid Details screen when duplicate shifts existed (Android).
•  The "duplicate shift" button in Manager > Attendance > No start > Replace is now correctly disabled when the user doesn't have permission to add shifts.

Clocking

Home & Clocking

• The geo-fence location accuracy prompt appeared even when geo-fencing was not enabled (Android).
•  The clock-out reminder continued to appear after a user selected "No thanks" (iOS).

General UI and Performance Improvements

• The "View Role" permission was not being respected across multiple screens, including Team view, Schedule, Shift Offer/Bid, and home-screen shift cards.
•  An incorrect confirmation message appeared when cancelling leave that was already in "Cancellation requested" status.

We're excited to announce Humanforce Work App Version 1.25, which brings a major UI transformation with the introduction of a new home screen, enhanced leave cancellation workflows, and refinements to timesheet management and photo attachment capabilities.

Release Schedule

iOS and Android Work app v1.25 release is expected to be available in the week of 2nd February2026.

Home Screen

Home

We're excited to introduce a brand new home screen experience that transforms how you navigate and interact with the Work app. This landing page has been designed to put the most important features and actions at your fingertips.

Quick Access & Navigation: The home screen provides intuitive shortcuts to frequently used features and hard-to-find functionality, significantly reducing the time it takes to complete common tasks.

Streamlined Menu: We've updated the navigation structure by replacing the Manager menu item with convenient manager shortcuts directly on the home screen. Profile access has also been moved to the top of the home screen and removed from the main menu for a cleaner experience.

One-Tap Clock In: Employees can now clock in directly from the home screen without navigating to the clocking screen, making it faster than ever to start your shift.

At-a-Glance Information: The home screen displays a quick view of your current pay cycle, including before tax earnings from authorised timesheets and a summary of payable hours from authorised timesheets, providing immediate visibility into your expected pay.

For more information view our new Help article about our Work App home screen.

Leave Cancellation Workflow

Schedule > Leave

We've made some updates to cancelling requested leave that improves notifications, visibility on schedule screen and manager approval workflow.

Timesheet & Payslip Improvements

Earnings > Timesheets

Photo Attachments Enhancement: Resolved an issue where photos couldn't be attached to timesheets when photo permissions were set to "Limited Access" (iOS).

Timesheet Locking Fix: Fixed an issue where unlocking a timesheet would still show time as locked until the timesheet was saved (iOS).

Timesheet Attachments:  Resolved an issue with permissions to add attachments on a timesheet (Android)

Time Entry Accuracy: You can now set timesheet end times for later than the current time when editing timesheets (iOS).

Manager Permissions Fix: Resolved an issue where the 'Add' button remained disabled even when appropriate permissions were enabled (Android).

Payslips Screen: Updated messaging on screen where no payslips are available for a clearer user experience (Android).

General UI and Performance Improvements

Additional Improvements: Various bug fixes including resolved issues with duplicate shift buttons, set availability date selection, and conversation deletion in chat (iOS and Android).

2025 was a year showcasing cutting-edge innovations in the Work app that strengthened communication, improved scheduling clarity, enhanced compliance, and delivered smoother, everyday workforce management for both employees and managers.

Across scheduling, time capture, team visibility, communication, and compliance, the Work App reached new levels of usability and impact, helping organisations work smarter and teams stay connected, productive, and informed.

It was also a milestone year for an ever increasing number of our Work app users, many who have recently transitioned over from the pre-existing Humanforce (legacy) app (sometimes referred to as the ‘Classic’ app), and begun enjoying a faster, more modern and powerful mobile workforce management experience; we are delighted to see our Android and iOS Work app ratings rocketing up to 4.7/5 this year!

If you are still using the Humanforce (legacy) app – transition to Work app today!

Upgrade to Work app today

Now, let’s dive into the Work app development highlights.

Scheduling

2025 saw major enhancements to day-to-day schedule usability, making shift information clearer and easier to act on. Users benefited from expanded shift detail screens, improved UI readability, and net shift hours visible at a glance. These refinements give employees deeper shift insight while helping managers reduce miscommunication and speed up scheduling workflows.  

Calendar Sync 

Shift Consent

Another major milestone of 2025, Shift Consent introduced a compliance-first process for capturing employee agreement to shift changes or newly added shifts.

With configurable templates, rich-text messaging, and automatic matching based on shift type and award profile, Shift Consent helps:

•    Organisations stay compliant with industry and labour award obligations.

•    Managers boost flexibility and transparency by registering shift approvals, cutting admin load, and clarifying shift and pay details. 

•    Employees gain transparency around changes to their shifts and pay conditions.

Shift Consent supports pay accuracy, auditability, labour cost control, and flexible workforce planning. 

Shift Bidding

Shift bidding became simpler and more intuitive with a streamlined withdrawal process, including confirmation prompts and updated language that guide employees cleanly back to their schedule. These improvements reduce errors, cut down manager follow-up, and support smoother shift coverage cycles. 

Team View

One of 2025’s standout features, Team View introduced a new level of real-time team transparency. When enabled, Employees can now instantly see who they’re working with, including colleagues’ roles, locations, departments, and shift times.

This benefits:

•    Employees, who gain clarity, confidence and can coordinate swaps or handovers more easily.

•    Managers, who can understand staffing coverage at a glance, even without full Attendance access.

•    Organisations, which reduce confusion, printed rosters, and compliance risks.

Team View strengthens team cohesion, accelerates shift coverage, and boosts workforce productivity. 

Availability

Permission-based logic now ensures the Availability screen only appears for users who can manage availability. This reduces confusion and declutters the interface, especially useful for large, mixed-permission teams. 

Clocking

Clocking became faster, more precise, and more reliable throughout 2025. Enhancements included:

•    Improved geofence accuracy and speed for smoother, more dependable clock-ins.

•    Offline status clarity, replacing error messages with accurate status indicators.

•    Bug fixes to eliminate countdown errors, resolve shift transfer issues, and improve data consistency.

These improvements strengthen compliance, boost employee trust, and reduce manager intervention. 

Earnings

A series of upgrades expanded earnings transparency for employees. Highlights included:

•    Clearer “Payable Hours” display, excluding unpaid breaks.

•    Timesheet cards showing net hours for quick insight.

•    Access to full timesheet history directly from the Earnings screen, giving employees greater visibility into worked hours and pay outcomes.

The result: more confident, informed employees and fewer pay-related queries. 

Messaging & Communications

A defining release of the year, Messaging transformed how teams communicate. The new communication experience delivered:

•    Direct & group chat, replacing fragmented communication channels.

•    Rich multimedia sharing, including GIFs, images, videos, documents, and URL previews.

•    Embedded messaging, enabling shift context to flow directly into conversations.

•    Advanced filters & permissions, supporting safe, targeted, high-quality communication.

Messaging now acts as the connective tissue of workforce operations, reducing confusion, strengthening engagement, and enabling faster action where work happens: within the schedule itself. 

Manager – Timesheets

2025 delivered significant timesheet enhancements. The introduction of Multi-Level Timesheet Approval added an extra layer of control and compliance confidence, supporting organisations with more complex payroll workflows. Managers can now pre-authorise timesheets before final approval, improving accuracy and minimising payroll risk.

Additional fixes ensured proper enforcement of permissions, more reliable editing behaviour, and control over ending active timesheets—all strengthening the end-to-end timesheet cycle.

Looking ahead to 2026  

Across 2025, with major releases such as Messaging, Calendar Sync, Team View, and Shift Consent, Humanforce Work App advanced communications, strengthened compliance, simplified scheduling, enhanced earnings clarity, and helped improved team coordination. 

With a wave of new employee-centric development slated for the new year, designed to help employers and employees make work easier and life better, anytime, anywhere, we are excited about continuing to empower frontline workforces into the future. 

We're excited to announce Humanforce Work App Version 1.24, which includes improvements in key mobile workforce management areas such as the introduction of timesheet pre-authorisation, and minor updates to leave requests and timesheet editing.

Release Schedule

iOS and Android Work app v1.24 release is expected to be available in the week of 8 Dec 2025.

Timesheet Pre-Authorisation

Manager > Timesheets

We’re excited to announce the release of Multi-Level Timesheet Approval in Humanforce Work app. Through this optional pre-authorisation feature, timesheets can now go through two levels of approval before payroll is finalised, providing an extra safeguard for compliance, payroll accuracy, and workforce management efficiency.  

Managers will now be able to pre-authorise a timesheet (where configured in the employee’s clock-in settings, with appropriate access level permissions) before final authorisation is carried out.

To enable and configure it simply follow the guidance information in our Help article

Mobile detail:  Follow these steps to pre-authorise timesheets in the Work app.

 

Clocking Improvements

Clocking

Transfer Shift Fix: We’ve resolved an issue where shift type was showing leave type shifts during transfer (Android).

Status Display: Clocking status screen now correctly displays "Offline" instead of generic error messages during network timeouts (Android).

Leave Management Improvements

Schedule > Leave

Leave Request Enhancements:  Leave hours source type is now retained when editing existing requests, making it easier to modify leave without re-entering information (iOS and Android).

Date Selection Fix: Resolved issue where end date could not be changed to match start date after editing a leave request (Android).

Timesheet Improvements

Earnings > Timesheets

Timesheet Editing Fixes:

• Resolved issue where locked timesheets could be modified (Android)
• Fixed invalid shift break error when adding manual timesheets (iOS)

General UI and Performance Improvements

Login Experience: Removed splash screen and updated text on login screen for a streamlined login experience (iOS and Android).

Additional Improvements: Various small bug fixes to enhance your overall experience with the Humanforce Work App. 

We're excited to announce Humanforce Work App Version 1.23, which includes improvements in key mobile workforce management areas such as clocking enhancements, and general performance improvements.

Release Schedule

iOS and Android Work app v1.23 release is expected to be available in the week of 24th November 2025.

Clocking

Location Accuracy Improvements

Clocking

Clocking in now provides enhanced accuracy and speed for users with geo-fence enabled, especially when connected via cellular networks.  This minimises delays and ensures reliable geofence validation.

Improved Performance

We've improved the speed of clocking in, making the process faster and more responsive for all users. We’ve also resolved an issue with showing the countdown to an upcoming shift on the Clocking screen (iOS).

Timesheet

Timesheet Management Fixes

Manager > Timesheets

Resolved issues with timesheet editing including event and area fields clearing unexpectedly and proper enforcement of locked timesheet controls. Times can now be edited correctly when authorisation permissions allow.

Messaging

Messages

We've removed the 'beta' label on chat and resolved several minor issues including the display of profile images, ensuring a more polished and reliable chat experience. We've also increased the minimum Work app version for chat to v1.21.

General UI and Performance Improvements

Bank Account Settings

Profile > Personal details > Bank details

For HR-Integrated customers, bank account editing has been disabled in the mobile app and the bank details section will now redirect users to Humanforce HR for updates to bank details.

Enhanced Feedback

Profile > Help us improve

We've updated the in-app feedback form to add a rating and made the form more specific so users know exactly what to provide when submitting feedback, making it easier to share your thoughts and help us improve.

Additional Improvements

Resolved QR code screen resolution issues (Android) and updated error messages displayed when leave source hours are missing (Android) and for unavailability submissions with minimum notice periods (iOS).

Managing work schedules just got easier! Introducing Work app Calendar Sync, an exciting new way employees can manage their work and personal commitments in the one calendar, made easy through the synchronising of rostered shifts with their personal calendar.

Deliver seamless employee calendar management, generate faster shift coverage and greater employee engagement today.

Let’s dive in...

🔥 What’s New?

Calendar Sync delivers the following new schedule management features for employees.

• Calendar Sync: Export your confirmed shifts to your native mobile calendar app (e.g. Google Calendar, Apple Calendar).
• Automatic updates: Any published shift changes or cancellations are updated in your calendar.
• Calendar link sharing: Share your work calendar of confirmed shifts with other people via URL link.
• Flexible preferences: Choose which calendar you’d like to sync with and manage it directly in your calendar settings.

⭐️ Why It Matters

By making shift management even easier for employees, it’s a win-win for both employees and managers.

• For employees: No more mental juggling between shifts and personal events - your entire schedule is now in one place. Stay organised, received reminders from your preferred calendar app, and improve work-life balance.
• For managers: Reduce missed shifts and last-minute confusion. By giving employees greater visibility and flexibility, you empower them to show up prepared and stay engaged.

🏁 Getting Started  

Getting started is easy. Simply follow the instructions detailed in our Help article. For more information contact your Humanforce representative today.

We’re thrilled to unveil Messaging in Humanforce Work app and Cloud Workforce Management (WFM)!

Designed to cut communication chaos, connect teams, and drive productivity, Messaging makes communication effortless, engaging, and drives real action.

Let’s dive into the details.

🔥 What’s New?

We’ve enhanced the ability for managers to better connect with employees.  As an optional upgrade from our existing messages feature, it is purpose-built for today’s workforce.

Experience powerful messaging capabilities such as:

• Direct & Group Messaging: perform 1:1 chats and group chats with distributed workforce teams.
• Rich Multimedia Sharing: Share emojis, GIFs, images, videos, document attachments, and URL links with previews—far beyond simple text messaging.
• Embedded messaging: Start or access chats directly from within the Schedule screen and have critical shift and availability details automatically embedded within the message to ensure clearer context and close shift coverage quickly.
• Advanced Filters & Permissions: Target messages by region, location, department, role, or pay company, filter harmful language and control who can send and receive messages based on detailed access permissions.

With enhanced functionality, Messaging in Work app and WFM is an optional enhancement for our existing employee messaging platform.

Messaging is only available on our new Work app and not available on our legacy workforce management app ‘Humanforce (Legacy) app’.

⭐️ Why it matters

Messaging is designed to enhance workforce communication and collaboration between employers, their teams and targeted workforce groups.

• Ignite Engagement: Reach the right team members at the right time and share vital information.
• Drive action, fast: Communicate directly with your team where you already manage shifts to drive productivity.
• Protect communications: Centralise employee communications in one spot and avoid sensitive information sprawl on various communication channels.
• Share more, search less: With a rich set of information accessible anytime, anywhere for employees, share documents, links and images and more.
• Foster a respectful culture: Safeguard communications with intelligent moderation that filters harmful language and nurtures culture.

🏁 Getting Started 

Ready to level up communications? Log a customer support ticket in Humanforce Help to get started. Once unlocked, activating the new messaging tool is a breeze. Simply follow our step by step guidance here.

For more details on Chat in Humanforce Workforce Management read our overview article.