We’re excited to announce Humanforce Work App. Version 1.20, which includes improvements in key mobile workforce management areas such as the addition of a new Team View screen, and updates to Schedule, Clocking and general performance improvements.

Release Schedule

• iOS and Android Work app v1.20 release is expected to be available in the week of 12th May 2025.

Team View – New Feature

Schedule > Team View

We’re excited to introduce Team View — a new way for employees to quickly and easily see who they are working with each day.

Accessible only when permissions have been enabled by assigned administrator/s, Team View displays employees working at the same location and department. 

Team View provides greater visibility across teams for employees so that they can be encouraged to pick up additional shifts with colleagues, and also increasing overall workforce productivity.

Schedule Screen Improvements

We are excited to share some Schedule screen improvements that will assist by delivering greater usability, efficiency, and clarity, ensuring a more intuitive and productive experience for all users each day. 

• Expanded Shift Detail Screens: Shift Detail Screens now include additional fields such as shift type, event location, comments, and custom roster data. This provides users with comprehensive information at a glance, enabling better-informed decision-making.
• Improved User Interface & Clarity: The Shift cards and Calendar UI have been updated to enhance readability. This ensures users can quickly identify the current day and navigate their schedules more efficiently.
• Net Shift Hours: Net Shift Hours are now displayed directly on shift tiles, eliminating the need for additional clicks and saving time during shift management.
• Shift Bid Withdrawal Process: Withdrawing from a shift bid now triggers a confirmation popup and updated bid language. Users are automatically redirected back to the Schedule screen afterward, streamlining the process and minimising disruptions to workflow.
• Schedule Screen Fix: A previous issue causing the Schedule screen to display only the current day’s data by default has been resolved (Android devices). Users can now seamlessly access and review schedules for any date without manual adjustments.
• iOS-Specific Calendar Sync: iOS users will experience smoother navigation thanks to improved synchronisation between the calendar view and the bottom day view. This ensures consistent data display and a more intuitive interface.
• Visual Clarity for Non-Working Days: Grey/Black Out tiles, which indicate non-working days, are now displayed outside of the Leave section. This update provides clearer visual differentiation between leave days and other types of non-working days, reducing confusion.
• Permission-Based Availability Screen: The availability screen will now be hidden for users without permission to manage availability This ensures a clutter-free interface and reduces confusion for users without access to set availability.

Clocking Enhancements

• Location Accuracy Improvements: Clocking in now provides enhanced accuracy for users with geo-fence enabled, ensuring precise location capture when starting work. This minimises errors and ensures compliance with location-based shift requirements.

General UI and Performance Improvements

• Leave Request Permissions: The 'Allow Advanced Leave Requests to be Made' permission is now strictly enforced. Users without this permission can no longer enter custom leave hours.
• Roster Comment Visibility: Roster comments are now hidden on the clocking screen for users without the 'View Roster Comments' permission. This ensures sensitive or irrelevant information remains inaccessible to unauthorised personnel.
• General UI & Performance Enhancements: Minor UI issues, such as incorrect net shift hours displayed on shift offers (Android), have been resolved. Android users will also see corrected net shift hour calculations on the Clocking screen, ensuring accurate data representation
• Timesheet Improvements: Timesheet creation and editing have been streamlined across Android and iOS. Fixed issues include incorrect date population and error messages, resulting in a smoother, more reliable timesheet management experience.

We’re excited to announce Humanforce Work App. Version 1.19, which includes improvements in key mobile workforce management areas such as Schedule, Shift bidding and general performance. 

In addition to detailing the advancements customers will find in Work App. Version 1.19, we have some information about how our workforce management applications are presented and have changed.

Recent name changes

Based on customer feedback, the apps have been re-named to help clarify which application is the latest version. 

App Description	Former App Name	New App Name	Icon
Our new and most advanced Workforce Management App	Humanforce Work	Humanforce Work (New)
Our original Workforce Management App	Humanforce	Humanforce (Legacy)

Release Schedule

• iOS and Android Work app v1.19 release is expected to be available in the week of 24th March 2025.

What's New

Schedule screen updates

We have enhanced the schedule screen by updating the calendar component to include icons, making it easier for a user to see that they have a scheduled shift, leave or shift offer on a day.  

We have updated the colours on shift cards to improve readability and make important shift details stand out more clearly.   On iOS devices, users can now toggle between weekly and monthly views.  

Shift bid detail update

Schedule > Shift bid

We have changed the bid button from“"Bid" to "Request Shift" and updated the confirmation popup to more accurately reflect that the employee has expressed interest in the shift but has not yet been assigned. This has been updated to improve clarity around the shift bidding process and when shifts are actually confirmed.

General UI and Performance Improvements

We have also made a number of minor general UI and performance improvements. For more details on these please read this Work App v1.19 release Help Article. 

Introducing Shift Consent, a new way rostering managers could quickly and easily stay on top of compliance and better manage costs by registering employee consent for shifts that either have been changed or are newly added shifts, via their mobile phones using Humanforce Work App.

This new development is a continuation of the Shift Confirmation process, and ensures employees are paid ordinary pay when shifts are consented to, or penalty payments are paid when not confirmed.

As a result, it will help organisations respond flexibly to workforce planning changes, whilst also delivering benefits such as better pay accuracy, pay-related compliance confidence and help control labour costs. In addition, Shift Consent will also benefit employees by improving employee overall work schedule and individual shift awareness through greater shift transparency.

Let’s dive in...

🔥 What’s New?

Roster managers are now able to record consent from employees for working shifts.

As a continuation of the Shift Confirmation flow, the Shift Consent confirmation process is now available for all users in Humanforce Work App.

Roster Managers will be able to generate a record of consent for multiple shifts from Shift Consent Templates. Here they can customise a consent confirmation message in every Shift Consent template constructed.

Every template will be able to contain unique characteristics such as, Shift Type(s) + Award Profile(s) to ensure a shift only matches one template.

These templates support rich-text formatted messages, such as bullet points, bold, headings, etc., to allow the consent message to be customised and clearly communicated by employers.

Roster managers will not need to construct a new consent message each time. Instead, Shift Consent will automatically apply the pre-set Shift Consent message to display and activate the consent flow through to Employee’s on their Humanforce Work App, by assessing the combination of Shift Type and employee Award Profile.

For reporting purposes, the consent message is recorded alongside the shift offer. This will provide additional detail when performing audit trail reporting.

⭐️ Why it matters

Shift Consent may help organisations stay compliant, manage costs better, improve pay accuracy, and respond flexibly to workforce planning changes, and help maintain employee satisfaction. 

Let’s take a more detailed look at the possible benefits...

Greater Pay Accuracy and Compliance confidence: All organisations are required to adhere to industry or labour awards. Those under Australian Fair Work Industry awards such as the General Retail Industry Award [MA000004], Clerks Private Sector Award [MA000002], and the Hospitality Industry (General) Awards [MA000009] are especially exposed to significant compliance risks unless they collect registered consent for shift changes in writing from staff. For organisations, improved pay accuracy and compliance with labour regulations are vital in avoiding disputes or penalties.

Compliance Reporting: by maintaining a clear record of agreements for each consented shift, it is easy to produce detailed shift consent reports when organisations need to perform employee shift consent related audits. 

Cost Control: by clearly communicating shift condition details and registering employee agreed consent, organisations can ensure consenting employees are paid ordinary hours, and therefore reduce labour costs.

Rostering flexibility: Shift consent helps organisations and teams quickly and easily respond to workforce demand planning changes.

Simplified roster management experience: Roster managers now gaining employee consent reduces administrative burdens, allowing them to focus on other critical tasks.

Shift detail transparency: The automated consent process not only simplifies communication but can promote a more efficient and transparent workplace environment, as it relates to shift details and pay conditions.

Employee schedule awareness: The ability to request shift consent enhances employee schedule awareness and transparency, leading to increased job satisfaction as they feel more in control of their work commitments.

🏁 Getting Started  

Check out the following Help articles for more information;

• Employees – Consenting to conditions of a shift offer or shift bid in the Work App
• Managers – Configuring Shift Consent templates

For Roster Managers, Shift Consent is ready to set up, and easy roll out for employees using their Humanforce Work App.

We are excited to announce user experience updates and convenient employee clock out prompts in our flagship workforce management mobile application – Work App. These updates enhance the overall mobile work experience of employees and improves work record accuracy.

Let’s dive in!

Break Reminder at Clock-Out

 🔥 What’s new? 

We’ve introduced a new break reminder to employees in Work app so that they record breaks they may have forgotten to clock during their shift. Already available in the Humanforce web kiosk, this enhancement prompts employees to confirm if they took a break when none is registered, allowing them to manually input the start time and duration.

⭐️ Why it matters. Our break reminder to employees ensures timesheets accurately reflect working hours. In addition, these effective reminders reduce the need for manual timesheet adjustments made by managers during the authorisation process, thereby helping all organisations process significant numbers of timesheets more efficiently.

🏁 Getting Started. For more information check out the following help articles;

• Managers - How can I remind employees to enter breaks when clocking out?
• Employees - How can I add a break when clocking out if I forgot to add one during my shift?

In addition, dive into Work App clocking screen (end shift) to experience it for yourself. Please stay tuned for further developments in this area.

Schedule Screen Update 

🔥 What’s new? We’ve enhanced the employee schedule screen experience in Work App by allowing users to better surface the information they need, by allowing them to tap on the calendar to minimise it. We've also moved leave and availability requests to the top for quicker access.

⭐️ Why it matters. By redesigning the schedule screen we’ve provided more space for employees to view shift information such as rostered shifts, bids, offers, leave and availability, to make work-based decisions more efficiently.

🏁 Getting Started. For more information dive into Work App schedule screen to experience it for yourself.  Please note, further improvements to the schedule screen coming soon.

We're excited to announce that Humanforce Work app now supports Spanish and Portuguese languages. 

Vamos! 

🔥 What’s New?

Spanish and Portuguese-speaking users will now be able to navigate Humanforce Work app in their native language. The app will automatically detect your device’s language setting upon launch and display content in your preferred language. This means Spanish and Portuguese-speaking users will not need to make any changes within the app, ensuring a seamless and personalized experience for all these users.

⭐️ Why it matters

Supporting language preferences in the Work app enables employees to work in their native language, improving comprehension, reducing errors, and boosting productivity. In multilingual and non-English speaking environments, this feature allows multi-national and multi-language teams perform their tasks more effectively and confidently, leading to better job satisfaction and overall outcomes.  

🏁 Getting Started  

You can configure the language of the Work app using your device's settings. By adjusting the language setting on your iOS or Android device, the Work app will automatically display content in your selected language without needing to make any changes within the app itself. 

We are excited to announce that early access to our latest Humanforce Cloud rostering and scheduling feature within Roster Manager: Shift Confirmation.

With Australian Fair Work legislation stating that employees have the right “not” to work on a public holiday, organisations can not only ensure shifts are confirmed by employees for compliance purposes, but they can gain greater schedule control, boost operational efficiency, and enhance employee satisfaction.

Shift confirmation is a new feature that can be enabled for you by opting into early access for testing purposes and offers the same functionality as the 'Roster Offer' feature found specifically in Humanforce Back-Office.

To request access, simply submit a support ticket via Humanforce Help to have the feature enabled in Production for your organisation.

Let's dive in...

🔥 What’s New?

Shift confirmation introduces the ability to send out a request for the employee to confirm their acceptance of single or multiple shifts. This ensures employers can ask employees if they would like to work on public holidays.

This functionality will not be restricted to shifts only scheduled on public holidays. Customers will also be able to request confirmation on any shifts they choose.

In terms of the shift allocation process that has been designed to support this, shifts to be assigned to employees and then sent to the employee requesting their consent to work.

Shift Confirmation offers the same functionality as the ‘Roster offer’ feature found specifically in Back-office Humanforce. Back-office users are advised to use Shift Confirmation as a replacement.

⭐️ Why it matters

Shift Confirmation provides benefits for both employers and employees.

Legislative Compliance: The ability for rostering managers to have shifts confirmed by employees assists customers in the compliance of new legislation that requires employees to have the option to decline working on public holidays. Customers who adhere to their legal requirements, reduces the likelihood of incurring potential penalties or reputational damage.

Enhanced Employee Satisfaction: By enabling employees to confirm shifts, it gives them a sense of autonomy and control over their work schedules, leading to increased job satisfaction and potentially reducing turnover rates.

Improved Operational Efficiency: Confirmed shifts help ensure that only willing and available employees are scheduled, reducing the likelihood of last-minute absences and the need for emergency cover, thereby ultimately optimising workforce allocation and reducing operational disruptions.

Fair work legislation states that employees have the right “not” to work on a public holiday.

🏁 Getting Started  

As a reminder, Shift confirmation is a new feature that can be enabled for you by opting into early access for testing purposes.  To request access, simply submit a support ticket via Humanforce Help to have the feature enabled in Production for your organisation.

 For more information on how to utilise this new feature view our Help article.

Filtering

Filter functionality for Managers in:

• Attendance, based on location 
• Timesheets, based on location, department and role. 

  
  

  

  
  

Instance Switching

To allow employees with multiple employers to easily switch from one to another. 

Region Switching 

To support our users in international markets. 

Bug fixes & improvements 

We've squashed some bugs and carried out system-wide improvements to provide users with a better, more reliable app experience. 

⭐️ Why it matters