In this release, we’re excited to bring you Roster Manager, a powerful, intelligent and seamless rostering experience, designed to fast track and simplify the way your workforce comes together. 

Visit Humanforce Help to see how you can view rosters with greater clarity, perform key rostering tasks more efficiently and register for our upcoming webinar.

Visit Humanforce Help

This release also includes improvements to Bid Manager, Template Manager and Attendance Summary (and more) to help you work efficiently and stay compliant. See the details below! 

All Humanforce Cloud accounts and UAT environments will be automatically updated to bring you the items below, overnight on Wednesday 6th March 2024.

Bid Manager

Management > Shift > Bid Manager

To improve the visibility of valid bids, where an employee's bid has been applied to multiple duplicate shifts, and that employee is offered and accepts (or has been directly assigned to) one of those shifts, the employee's bids for the other duplicate shifts will be removed. 

Template Manager

Management > Rostering > Template Manager 

We’ve resolved three minor issues in Template Manager:

1. The Actions now work as expected when the All Shifts option is selected.
2. The shift conflict warning is now showing on all shifts where it is expected.
3. The filter by Area option now correctly filters shifts for the area selected.

Attendance

Management > Availability > Attendance

We’ve made improvements to the filter options for Region and Location so that the Location options displayed reflect the Region selected. The placement of the Region filter has also been updated to align with the Location filter. 

Employee Roster

Management > Rostering > Employee Rostering 

Unassigned shifts are now included when saving the roster as a template.

Employee Change Approvals  

Management > Employee > Employee Change Approvals

Improvements have been made to the employee change approval workflow to ensure employee’s Emergency Contacts are retained (rather than removed) when updating Contact Type and Emergency Contact fields.

Payroll

Management > Timesheets > Payroll

Adjustment payruns will now be grouped under Advance Payruns when processed in Humanforce Cloud, as expected (and in alignment with how Payruns are grouped in Back Office). This change also includes minor UI improvements.   

We are excited to introduce our new AN-ACC real-time dashboard for Australian Aged Care providers. For the first time Aged Care professionals can unleash their business intelligence to help achieve compliance confidence through powerful workforce analytics.

Let’s dive in... 

🔥 ️ What's New

Enjoy a clear and complete view of important datapoints within Humanforce Workforce Analytics to achieve the following requirements under the AN-ACC reforms:

• Real-time visibility of adherence to Care Minute Targets, based on time rostered and time worked.
• The ability to nominate which Roles contribute to care minutes, nominate the extent to which each Role contributes to care, through percentage allocations and exclude.
• Self-service file uploads for care minute targets and occupancy.
• Report on resident care minutes and RN care minutes against schedule in a single report.
• Easily identify excessive and insufficient resourcing to ensure cost-effective compliance.
• Flexibility to utilise API and integrate per residence per day (PRPD) data from external sources.
• Care and Registered Nurse (RN) minutes compliance reporting to maintain star rating for facilities.
• Ability to exclude leave time and training hours.

⭐️ Why it matters

For managers:

The Australian National Aged Care Classification (AN-ACC) funding model provides subsidies to approved aged care providers based on service type and each residents' care needs. AN-ACC provides a clinically meaningful description of the residents living in care homes, linking funding to the actual costs of providing care.

With greater compliance and operational complexity, coupled with longstanding staff shortages, high quality care standards to meet, as well more economical challenges than ever before, compliance teams need an intelligent and robust system to ensure the right employees are rostered, labour costs are minimised, and compliance requirements legislated by the Australian National Aged Care Classification (AN-ACC) are consistently and confidently adhered to.

For Employees:

Care workers will also benefit from ensuring adequate rostering arrangements are made for future shifts, thereby improving their ability to deliver high quality care in an adequately labour resourced environment.

🏁 Getting started

Dive into our AN-ACC real-time dashboard through Workforce Analytics today.

For guidance through the process of setting up demand plan feeds, uploading demand input feed data, and configuring labour group allocation see our Help article here.

Introducing improvements to Timesheets, Workforce Analytics, Template Manager (and more) to help you work efficiently, stay compliant and inform better decision-making.

All Humanforce Cloud accounts and UAT environments will be automatically updated to bring you the items below, overnight on Wednesday 21st February 2024.

Timesheets

Management > Timesheets > Timesheets

A new Bulk Generate Timesheets (from No-shows) feature significantly reduces the time it takes to convert multiple No-Shows into Timesheets. 

After choosing the No-Shows view, simply select the required records, and click Generate Timesheets.

For more details, visit Humanforce Help.

Humanforce Help

Workforce Analytics

Management > Advanced > Workforce Analytics  

Workforce analytics includes three new dashboards specific to AN-ACC reporting for Australian aged care providers. These reports include overviews of Care Targets, RN Targets and Occupancy Targets and can be customised to your reporting needs. The new dashboards are:

• AN-ACC Detailed
• AN-ACC Hours Overview and
• AN-ACC MPBD Overview.

These reports can be enabled by selecting individual reports in Admin > Security Config > Access levels > Custom reports 

For more on how Humanforce Cloud can support your AN-ACC compliance needs, visit Humanforce Help.

Humanforce Help

Location Setup & Department Rostering

Admin > Org Structure > Locations 

When assigning two or more roles to a department, each combination of Location, Department and Role (LDR) will now save correctly, so that the Department Roster maintains separate rows for each LDR when saving the roster.

Leave and Availability

Employee > Availability

We've updated the confirmation text for workers when making availability requests so it’s clear to the worker they've definitely submitted an availability change, rather than a leave request.  

Template Manager

Management > Rostering > Template Manager 

A new Recost action has been added to the Template Editor. Shifts are automatically costed on save however if pay rates are updated after the creation of shifts, the costs are not automatically updated.  

The new action allows you to recost your template, so pay rates that have changed after shifts were first created and saved, are applied.

Bid Manager

We’ve improved the columns displayed in the bid row, so they accurately reflect the selections made in the column filter. All options in the filter can be successfully selected/deselected.

Introducing new improvements to Timesheets, Workforce Analytics, Payroll and more, to help streamline timesheet processing, strengthen data driven decision making and enhance deliver pay run confidence. 

All Humanforce Cloud accounts will be automatically updated to bring you the items below, overnight on Wednesday 7th February 2023.

Timesheets

Management > Timesheets > Timesheets

To reduce clutter and improve UI, the separate Clock-In Coordinate and Clock-In Image icons have now been combined. Clicking the icon will open a single window displaying the map and/or the image.

For better visibility of the number of timesheets in each status, the Unauthorised, Authorised and No-Show counts now appear in the Totals bar at the bottom of the screen.

The Pay Date will now be retained when changing the Start Date to a past date on a timesheet where the 'Use current Pay Period for past timesheets' permission is enabled.

For more flexibility, we've introduced an 'Other' document type that can be used when employees or managers attach documentation to Timesheets.

Workforce Analytics

Management > Advanced > Workforce Analytics  

Gain greater data visibility and accuracy, through the following new improvements to Workforce analytics; 

• Location and department columns are now available in the Sales & Budget workforce analytics data source  

• Data for the total rostered hours and timesheet total hours are available in the sales budget data source
• The log for the Payroll data has been removed to ensure Payroll Data built-in report loads the data without any reporting errors, and
• A number of additional fields to the existing 'Shift Bids and Offers' data source have been added. Visit the Humanforce Help article for all the details.

Payroll

Management > Timesheets > Payroll

The following Payroll enhancements have been implemented to improve reporting clarity;  

• When generating the report "Export to CSV - Full Details" for a pay run, the report now includes the Location, Department and Role of the timesheet instead of the employee's default Location, Department and Role
• When creating a new pay run, the status column will not display the "error" text at the start. Instead the Status column will only display the progress (%) of the pay run.
• The count of employee selected for pay run reprocessing is accurately displayed under "Employees selected for processing" in the pay company when the 'Process all employees in pay company' option is selected. 

Template Manager

Management > Rostering > Template Manager 

Overtime icon now correctly appears after dragging and copying a shift.

Rest API

A new API endpoint is now available which will return;

• roster templates, and
• all of the shifts for a roster template.

Introducing more improvements to Timesheets, more consistent retention of accurate dates in Employee Roster, and additional data validation in Template Manager.

Now available in staging environments, all Humanforce Cloud accounts will be automatically updated to bring you the items below, overnight on Wednesday 24th January 2023.

Timesheets

Management > Timesheets > Timesheets

Where a timesheet that spans midnight is split, the new timesheets created that start on the following day will have the correct timesheet date applied.

Controls have been strengthened to ensure users without the appropriate permissions are unable to view their own costs.

Employee Roster

Management > Rostering > Employee Rostering

Shifts with a start date in a previous month will now retain the correct date where the start time (hour or minute) was cleared and new values entered.

Template Manager

Management > Rostering > Template Manager 

Shifts that include both an unpaid and paid break are now validated to ensure the breaks don't overlap.

Questions or comments? Let us know!

We are excited to introduce our new employee assign function within Bid Manager, which will fast-track your ability to roster selected employees.

🔥 What’s New? 

The ‘Assign’ function allows a user to directly assign - rather than just offer - a shift to an employee who bid for it. Unlike with the ‘Offer’ process, the employee will not need to accept the shift for it to be assigned & confirmed. 

This does not replace the Offer process, which is still available. It is simply an alternative which can be used where required. 

⭐️ Why it matters 

This 'Assign' function effectively bypasses the entire Offer process, meaning managers can more quickly fill vacant shifts with employees who have expressed a desire to work that shift. 

This means you can fill shifts faster, lock in desired employee shifts instantly and spend less admin time finalising rosters.  

🏁 Getting Started   

For managers requiring access to use the Assign function in Bid Manager: 

1. Go to Admin > Security Config >Access Levels 
2. For the relevant Access Level, click Edit 
3. Open the Permissions tab 
4. Enter View Bid in the filter search box and press enter 
5. Expand the View Bid Manager Page parent permission and tick Allow Assign 
6. Click Apply Changes. 

For customers who only require the ‘Assign’ feature, a System Setting controls if both Offer and Assign are accessible or if only Assign is available (permission dependent). 

For more information about Offering vs Assigning in Bid Manager, see this Help article

The new year is almost here, and so is this bumper release for Humanforce Cloud, packed full of updates to make workforce management easier. 

We’re delighted to be adding Assign shift via Bid Manager so you can save time by skipping the offer-accept/decline process, where an employee has already bid for a shift. We’re also introducing multiple improvements to Timesheets, Template Manager, new fields in Workforce Analytics and more!

Now available in staging environments, all Humanforce Cloud accounts will be automatically updated to bring you the items below, overnight on Wednesday 10th January 2024.

Assign shift via Bid Manager 

Management > Shift > Bid Manager

This new functionality in Bid Manager allows a user to directly assign - rather than just offer - a shift to an employee who bid for it. The employee will not need to accept the shift for it to be assigned/confirmed. It effectively bypasses the entire Offer process, meaning managers can more quickly fill vacant shifts with employees who have expressed a desire to work that shift.

Visit Humanforce Help for all the details on how to enable Assign shift via Bid Manager for your team.

Visit Humanforce Help

Timesheets

Management > Timesheets > Timesheets

There are multiple improvements to Timesheets in this release!

Facial recognition and 7-day default date range

• Facial recognition images for clock in/out are now available in Timesheets by clicking the new info icon that will appear in the Pay Start and/or Pay End columns, where an image has been captured.
  
  
  
  
  
• To better reflect a working week, the default date range has been amended from 8 days to 7 days.
• On timesheets with a start date in a previous month, the Start Date field will now retain the correct date where the start time (hour or minute) is cleared and new values entered.

Clearer labels and ways to work fast

• The No Pay Company filter label has been amended to All Pay Companies as the filter displays timesheets for all pay companies, not timesheets that have no pay company, which has caused confusion in the past. The functionality of this filter does not change. 
• To make it clearer how to resize columns, we've updated the visual design to show the exact location on where to hover to make the resizing changes. 
• Minimum column widths have been reduced so you can squeeze more into view, and any changes made to column widths will now be retained. 
• The filters that a user applies when converting rosters to timesheets are now retained after selecting all records from all pages.

Timesheet Splits

• We've increased the number of splits that can be applied to a timesheet, from four to eight, bringing the Timesheets screen into line with the functionality of the Daily Authorisation screen. 
• When timesheets are split, grouping by employee now correctly sums the total roster hours so it doesn't appear an employee is rostered for more hours than they actually are.
• We rectified an issue found in rare scenarios that caused some split timesheets to become overlapping.

Further Timesheet Improvements

We’ve disabled checkboxes, where the user doesn’t have permission to use them.

Specifically, where a user's View Timesheet Authorisation Page > Allow editing > Override authorisation level permission is inactive, the checkboxes in the No Grouping view against over-authorisation timesheets will be disabled. Instead, a tooltip will appear upon hover to indicate the reason it is disabled.

The reason for this change is that in this view, the bulk change options (Authorise and Delete) that require those checkboxes to be selected are not valid for over-authorisation timesheets.

Note that the checkboxes for these timesheets when Grouping by Employee will not be impacted by this change as the bulk Confirm function in that grouping view is valid for over-authorisation timesheets.

Template Manager for Rostering

Management > Rostering > Template Manager

• Unassigned shifts will now show costing where the Allow role costing setting has been configured.
• When Group by Location is selected, newly created shifts are now being displayed within the grid after saving. 
• Unassigned shifts that had previously been assigned to an employee are now showing the correct cost when assigned to a new employee. 
• Editing shifts in some circumstances was causing an internal server error. This has now been resolved

Payroll

Management > Timesheets > Payroll

An issue impacting payroll has been resolved. Payruns can now be reprocessed without any timeouts

Employee Roster

Management > Rostering > Employee Roster

If a shift has a start date in a previous month, the Start Date field will now retain the correct date where the start time (hour or minute) is cleared and new values entered.

Workforce Analytics

Management > Advanced > Workforce Analytics

When viewing the Workforce analytics payroll data, the report now includes the following additional fields for the roster data:

• Roster Item ID
• Start Date
• End Date
• Roster Net Mins
• Roster Gross Mins
• Roster Break Length
• Roster Non Attended.

We’ve also resolved an issue where KPI reports excluded Organisation group costs and hours if pay types were configured. Organisation group costs and hours will now display as expected when pay type filters are used.

Location Maintenance

Admin > Org Structure > Locations

When editing a location, large combinations of Locations, Department, and Region will now be saved when Select ALL and Assign to ALL options are selected.