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Roadmap
Workforce Management
4 days ago

New release! Humanforce Cloud Workforce Management – Version 6.0.86

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.86. This release brings a wave of usability improvements to Roster Manager, including clickable status indicators, faster shift assignment, re-sending of shift confirmation requests, remembered groupings and improved alert handling. Leave Approvals and Availability get clearer request details, more flexibility during grey-out periods and faster loading, and kiosk clock-in photos now display in full in Timesheet Admin.

Release Schedule

  • Staging environments: Friday, 25 September, 2026.
  • All Humanforce WFM (Cloud) accounts and UAT environments: Wednesday, 7 October, 2026.

Employee Management

Pay Type Overrides can now be managed in web

Management > Employee > Employee Management

Employee-specific Pay Type Overrides no longer need to be set up in Back Office. You can now create, edit and remove them directly in the web app: open an employee's profile in Employee Management and select View Pay Type Overrides to see their current overrides on the Employee Overrides page.

To manage overrides, your access level needs Maintenance Screens > Award Profiles > Allow editing > Pay Type Overrides.

The new workflow includes several time-savers:

  • Add in bulk. When adding an override, list additional employees in the Employee(s) field to apply the same override to several people at once.
  • Copy to other employees. Select Copy to other employee(s) on an override to apply it to other employees without re-entering it from scratch.
  • See the full picture. Clear the employee filter on the Employee Overrides page to view overrides across all employees you have access to.

You'll also be warned if a selected employee already has an override for the pay type you're adding. Overrides are best reserved for genuine employee-specific exceptions; if the same change applies to a whole group, update the award profile instead.

Rostering & Templates

Status indicators are now clickable to toggle roster filters

Management > Rostering > Roster Manager

The status indicators along the bottom of Roster Manager are now clickable. Selecting an indicator instantly applies or clears the matching filter, so you can move between views of assigned, unassigned, confirmed, published and other shift states in a single click instead of building each filter manually.

New entry points to assign employees to unassigned shifts

Management > Rostering > Roster Manager

Assigning employees to unassigned shifts in the Shift view is now quicker. A new Assign All Shifts option is available in the shift grid menu, with a matching button in the shift detail modal, and both open the existing Assign Employees workflow with your relevant shifts ready to assign. All existing assignment permissions continue to apply.

Re-send shift confirmation requests individually or in bulk

Management > Rostering > Roster Manager

You can now follow up on shifts that are still waiting for confirmation. When you request confirmation for shifts that already have an open request, Roster Manager lets you choose to resend to all of them or send only new requests, so you can chase unresponsive employees without unconfirming shifts or losing your filtered view.

Roster alerts now show configured alert names and custom messages

Management > Rostering > Roster Manager

Alerts in Roster Manager now display the alert name you've configured on shift tooltips and in the notifications panel, and your custom alert message appears as the alert detail when enabled, so roster alerts match the names and messages you've configuring within Clock-in Settings, rather than generic alert labels.

Availability and Leave alert now covers employees who are unavailable by default

Management > Rostering > Roster Manager

The Availability and Leave alert in Roster Manager now also triggers for employees with no availability entries when the Employee is Unavailable by default setting is enabled, so shifts rostered against these employees are correctly flagged for review.

New shifts appear immediately when Location or Department grouping is applied

Management > Rostering > Roster Manager

Newly added shifts now appear immediately in the People and Role views of Roster Manager when Location or Department grouping is applied, so you no longer need to refresh the page to see the shift you've just added.

Roster Manager now remembers your expanded groups

Management > Rostering > Roster Manager

Roster Manager now remembers which groups you've expanded as you work. Your expanded groups stay open when you switch between the Shift, People and Role views, and when you move away from the roster and return within the same session, so you no longer lose your place in large rosters.

Leave & Availability

Requested hours now display in the Leave Request Details popup

Management > Availability > Leave Approvals

The Leave Request Details popup in Leave Approvals now displays the requested hours value alongside the hours label, for example 8 hrs, so managers can see the full detail of a leave request without cross-checking the main list.

Set Available or Preferred availability during grey-out periods

Management > Availability > Staff Availability

Employees can now set Available or Preferred availability on days covered by a grey-out period, even when the maximum number of employees on leave has been reached, as these entries do not affect the grey-out maximum. Leave requests and Unavailable entries continue to follow your existing grey-out settings.

Faster loading when opening the Leave/Availability dialog

Management > Availability > Staff Availability

Opening the Leave/Availability dialog is now faster, so adding or updating an employee's leave and availability takes noticeably less time.

Timesheets

Clock-in photos now display in full in the Timesheet Information modal

Management > Timesheets > Timesheets

The clock-in photo in the Timesheet Information modal now displays the full image rather than a cropped view, so you can accurately verify which employee clocked in, regardless of the kiosk camera's orientation.

Workforce Management
2 weeks ago

New release! Humanforce Cloud Workforce Management – Version 6.0.85

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.85. This release brings significant usability and performance enhancements to Roster Manager and Template Manager, including customisable modal layouts, the ability to pin unassigned shifts while navigating schedules, increased bulk-edit limits, and improved leave validation handling.

Release Schedule

  • Staging environments: Friday, 11 September, 2026.
  • All Humanforce WFM (Cloud) accounts and UAT environments: Wednesday, 23 September, 2026.

Rostering & Templates

Pin and resize the Unassigned shifts section in People View

Management > Rostering > Roster Manager

You can now pin the Unassigned shifts section at the top of the People View grid using the new pin icon toggle. When pinned, the section remains fixed at the top with its own scrollbar while you scroll through employee rows underneath, making it effortless to review unallocated shifts and drag them into employee schedules. You can also drag the bottom divider of the pinned section to adjust its height to suit your screen size.


Customise and reorder columns in Edit Shifts and Add & Assign modals

Management > Rostering > Roster Manager / Template Manager

The Edit Shifts and Add & Assign Shifts modals across Roster Manager and Template Manager now feature a Screen Settings control. Managers can choose exactly which columns appear and reorder them to match their workflow.

Column spacing has also been tightened and key headers, such as the Role column in Add & Assign, remain frozen, ensuring critical details like start times, finish times, and breaks can be viewed and edited without horizontal scrolling.


Active Only filter is now enabled by default in Template Manager

Management > Rostering > Template Manager

When opening Template Manager, the Active Only filter toggle is now switched on by default. This ensures the template list immediately displays only active templates, cutting through clutter and preventing accidental edits to inactive or historical templates. Your filter preference is also remembered when you leave and return to the page.


Copy Labour Group automatically removes out-of-range Events and Functions

Management > Rostering > Roster Manager

When copying a Labour Group to a date where an assigned Event or Function is no longer valid, Roster Manager now automatically unassigns the out-of-range Event or Function and displays a clear notification banner. Previously, copying labour groups always copied Event and Function, which could leave shifts attached to invalid event dates. Shifts are now safely copied with only valid event associations intact.

Show or hide employees with expired visas when filling shifts

Management > Rostering > Roster Manager > Fill Shift

A new Expired visa option has been added to the Hide Employees filter in Advanced Search within Fill Shift (across both Roster Manager and Template Manager). This filter is enabled by default so managers immediately focus on eligible staff, while allowing the flexibility to uncheck the filter when reviewing overall workforce availability. In addition, visa expiry dates now consider an employee's visa valid through the end of the specified expiry day.


Expand or collapse all roster groupings in a single click

Management > Rostering > Roster Manager

The Expand All and Collapse All toolbar controls are now available across all flat grouping types in Roster Manager, including Location, Department, Area, and Role views. Previously available only for Labour Groups, managers can now instantly expand or collapse all grouped sections at once, significantly accelerating navigation across large rosters.


Sales Budget toggle preference is now remembered across sessions

Management > Rostering > Roster Manager

Roster Manager now remembers your Sales Budget panel toggle choice. Whether you prefer to keep the Sales Budget panel open or collapsed, your preference remains, making your workflow faster, easier and more consistent.

Higher bulk edit limit for large rosters

Management > Rostering > Roster Manager

To support large venues and complex operations, the maximum number of shifts that can be edited in a single bulk action has been increased from 500 to 2,000 shifts. Managers can now apply shift adjustments across entire operational rosters in one go without encountering batch threshold limits.

Timesheets

Roster source hours respected for Leave in Days timesheets

Management > Timesheets > Timesheet Admin

When generating or converting timesheets for leave types measured in days, timesheet duration validation now correctly respects the configured roster source hours. Previously, system validation could trigger a "no default hours" error if the shift times fell outside standard award profile hours, even when valid roster source hours were present. The validation logic now accommodates non-standard shift times, allowing timesheets to process smoothly.

Payroll & Integrations

Duplicate row prevention and date formatting improvements for PayGlobal export

Management > Timesheets > Payroll

When exporting payruns using the PayGlobal connector, leave pay types configured with Reduce Quantity now export strictly as dedicated leave transactions rather than outputting both a normal and a leave row. This eliminates duplicate records and prevents double-counting of employee hours downstream. In addition, date formatting has been strengthened so calendar months export reliably.

Employee Management

Strengthened access permissions for Biometric Registration

Management > Employee Management > Biometric Registration

Access rules on the Biometric Registration screen have been refined so that users with the Employees Screen permission can view and register biometric profiles for colleagues within their authorisation level, without requiring full View Employee Management access. In addition, deletion controls have been standardised so that removing existing facial registrations universally requires the dedicated Allow deletion of facial registrations permission, ensuring consistent security and delegated onboarding across all admin levels.

Workforce Management
2 weeks ago

Introducing Shift Linking in Roster Manager

We are excited to announce Shift Linking, a powerful new way to produce better rosters with ease, is now available for existing customers via Early Access.

For scheduling coordinators managing complex, multi-event, or distributed frontline workforces, assigning the same employee across multiple shifts in a day has always meant hunting down individual shift tiles and applying changes one by one; a slow, error-prone process.

Shift Linking was built to solve this problem. Shift Linking is a purpose-built mechanism to group, select, and edit connected shifts instantly, so that you can eliminate manual effort, prevent data loss, and maintain scheduling integrity from roster build through to supervisor review.

Let’s dive in…

🔥 What's New

Shift Linking introduces a set of tightly integrated capabilities that make managing complex, multi-shift structures faster, smarter, and more reliable within Roster Manager.

  • One-click group selection – Click the link icon on any shift tile to instantly select every shift in that linked group simultaneously — replacing manual, tile-by-tile hunting with a single action that takes under two seconds.
  • Floating bulk-action toolbar – A new viewport-pinned selection toolbar appears automatically whenever two or more shifts are selected, surfacing Edit, Link, and Unlink actions directly in the coordinator's workflow — no more buried context menus or top-bar dropdowns.
  • Unsaved changes protection – A new navigation prompt prevents silent data loss: if a coordinator clicks away mid-edit, the system prompts them to save or keep editing before navigating — ensuring in-progress work is never silently discarded.
  • Persistent validation warnings – When a conflicted or overtime-triggering assignment is saved, clear visual warning indicators — yellow cards, warning icons, and text blocks — persist on the roster grid and in the Shift Editor, keeping compliance issues visible for supervisor review until they are explicitly resolved.
  • Cascading bulk unassign – Unassigning any shift within a linked group automatically cascades the action across the entire group, maintaining the structural integrity of linked assignments and preventing orphaned or inconsistent shift states.

⭐ Why it Matters

Shift Linking replaces fragmented, manual roster workflows with structured, auditable scheduling operations.

  • Smarter Rostering – Shift Linking replaces slow, manual roster workflows with structured, one-click group management across connected shifts.
  • Instant Group Control – Coordinators can select, edit, and unassign entire linked shift groups instantly, with every in-progress change protected from accidental loss.
  • Compliance Visibility – Persistent validation warnings keep compliance and overtime conflicts visible on the roster until they are explicitly resolved.
  • Lower Labour Costs – Labour costs are reduced by making it easy to combine shorter shifts, eliminate scheduling gaps, and meet minimum call-out requirements.
  • Easy Transition from Back office  – Existing linked shifts from Back Office surface automatically in Roster Manager on day one.

🏁 Getting Started

Shift Linking is being made available in cloud via Roster Manager, through an Early Access program. Initially this is for customers who've used this functionality in the Back Office Event Planner, and later will be opened up for all interested customers.

Early access allows your team to review the functionality, plan for and adjust any necessary workflows, and provide direct feedback to our product team regarding further improvements or user experience suggestions.

To request access, please contact support@humanforce.com or to learn about Shift Linking, read this help article.

Workforce Management
4 weeks ago

New release! Humanforce Cloud Workforce Management – Version 6.0.84

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.84. This update ensures Sales Budget forecast labour accurately reconciles between Roster Manager and Workforce Analytics by incorporating unassigned shifts into the data model.

Operational control is enhanced through the introduction of a dedicated "Assign & Unassign" permission for Template Manager, decoupling it from standard rostering access. Additionally, we’ve expanded Chat capacity to support team-wide communications for groups exceeding 100 participants.

Release Schedule

Staging environments were updated on Friday, 28th August, 2026.

All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 9th September, 2026.

Rostering & Templates

New dedicated Assign & Unassign permission for Template Manager

Management > Rostering > Template Manager

Template Manager now has its own Assign & Unassign permission for both Normal Templates and Master Templates, separate from Rostering Screen permissions. Previously, assign/unassign access for shifts in Template Manager was tied to the shared Rostering permission, which made it difficult to provide this functionality in one space and not the other. Template permissions are now self-contained, so you can grant shift assign/unassign access independently of rostering and keep template access aligned with each user's role.

Any users who already had the Rostering > Allow editing > Assign and Unassign permission will automatically have the new template Assign and Unassign permissions enabled.

Managers can now override an insufficient leave balance when re-assigning a shift

Management > Rostering > Roster Manager

When re-assigning a published shift in Roster Manager to create an employee's leave timesheet, managers can now invoke the configured Shift Type Hierarchy when the target shift type has one, or override the insufficient accrual warning where their access level includes TimeTarget Online > View Timesheet Authorisation > Allow editing > Allow override of insufficient accrual warning. Previously both actions were blocked when the employee had insufficient leave balance, which could prevent leave from being recorded for employees with a low balance.

Employee Communications

Chats support more than 100 participants

Employee > Messages > Chat

When starting a new chat, you can now add more than 100 people using Add All, so team-wide and department-wide conversations are no longer limited to 100 participants. Users are added in batches automatically, letting you bring larger groups into a single conversation.

Reporting & Analytics

Sales Budget forecast labour now includes Unassigned shifts

Management > Advanced > Workforce Analytics

This update brings consistency to the Forecast Labour values in Roster Manager's Sales Budget panel and the Workforce Analytics Sales Budget report, by now including Unassigned shift hours and cost. Previously, these were excluded on both surfaces, so forecast totals could differ from the older Department Rostering and the Sales Budget report tool. Forecast Labour now reconciles across these views for the same date range, location and department - giving you consistent, accurate forecast data.

Separate controls for Planned and Unplanned leave in Sales & Budget

Admin > Admin Config > System Settings > Roster/Roster Templates

Also in the Sales Budget space, we've introduced flexibility in how leave timesheets should be handled with regards to the Actual Labour values. The Leave exclusion setting in System Settings > Roster/Roster Templates is now split into two controls:

  • Exclude Planned "Leave Type" timesheets
  • Exclude Unplanned "Leave Type" timesheets

This lets you independently decide whether planned or unplanned leave is excluded from Actual Labour cost calculations in the Sales & Budget module, matching your organization's requirements.

Payroll, Costing & Awards

New "Use no folder" option for SFTP exports

Admin > Award Config > Payroll Companies

The SFTP export configuration for Pay Companies is now more flexible; offering three folder options instead of two:

  • Use default folder - exports to /payroll-export/[paycompany]
  • Use custom folder - exports to /payroll-export/[your custom folder]
  • Use no folder - exports to the base /payroll-export/ directory

Each option now includes helper text showing the target path. The new Use no folder option writes export files directly to the base payroll-export/ directory, matching Back Office export behaviour. This is particularly useful for customers with custom payroll integrations who may not be able to adjust their downstream integration quickly — providing a configuration path to target the base directory without requiring changes to their current export process.

Workforce Management
a month ago

New release! Humanforce Cloud Workforce Management – Version 6.0.83

We're happy to advise the release of Humanforce Workforce Management (Cloud) version 6.0.83. This release delivers a concentrated set of reliability improvements across Roster Manager and Fill Shift, timesheet administration fixes spanning editing, filtering, and sorting, and a new Comments field for Workforce Analytics reporting.

Release Schedule

  • Staging environments were updated on Friday, 14th August, 2026.

  • All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 26th August, 2026.

Rostering & Templates

See bids and offers in your local time when using Fill Shift

Management > Rostering > Roster Manager

The Bid/Offer Time column in Fill Shift now converts bid and offer timestamps to the viewing user's local device time. Previously, this column could display the raw stored time without adjusting for time zone, which may have shown a bid or offer time that appeared earlier or later than when it actually occurred. This gives managers a more accurate picture of when employees responded to a shift.

Clearing stale shift offers when unassigning a shift

Management > Rostering > Roster Manager

Unassigning an employee from a shift now clears that shift's existing offers and bids, so Fill Shift and Bid Manager no longer show outdated accept or decline statuses for a shift that has since reopened. This keeps Fill Shift and Bid Manager focused on genuinely available candidates, whichever method is used to unassign the shift.

Reassign Shift & entering leave timesheet is more flexible on authorisation permission checks

Management > Rostering > Roster Manager

Reassigning a published shift and creating a leave timesheet now only auto-checks the "Authorised" checkbox when the user's access level allows auto-authorisation for leave timesheets added during the reassign workflow. Previously, the dialog assumed the user would authorise the timesheet and saving could be blocked if they did not have permission.

This ensures that managers can successfully submit leave timesheets during the reassign workflow without encountering unexpected validation errors, even when they do not have global timesheet authorisation permissions.

Fill Shift – more consistent results near maximum hours

Management > Rostering > Roster Manager

Fill Shift now returns a more consistent set of candidate employees when reviewing staff who are close to their configured maximum hours. Previously, an employee could be omitted from the results after being assigned several shifts in the same period in quick succession - even with all filters cleared. 

This update ensures that candidate lists remain accurate and responsive, providing managers with a reliable view of all available staff during busy rostering sessions.

Fill Shift – Improved calibration of the "Shifts + Leave" values

Management > Rostering > Roster Manager

When reviewing candidates in the Fill Shift flow, the "Shifts + Leave" count shown has been updated to count only timesheets with a leave shift type, alongside rostered shifts. Previously, this count may have included other authorised timesheets in the pay period, inflating the figure with ordinary work timesheets that aren't leave. This provides managers with a more accurate view of an employee's total commitments within a pay period, supporting better workload balancing.

Roster Manager – better handling of near-identical alerts

Management > Rostering > Roster Manager

We have improved the stability of Roster Manager when handling multiple active alerts of the same restriction type, such as Employee Role Restriction. This update ensures that all relevant alerts are correctly processed and displayed, providing managers with comprehensive validation support without interruption.

Staff Availability – actions menu more accessible on wide screens

Management > Rostering > Staff Availability

The kebab menu on the Staff Availability page now stays fixed alongside the table as you scroll, rather than requiring you to scroll right to reveal it. This makes shift and availability actions easier to reach on narrower screens or when many columns are displayed.

Clocking, Timesheets & Breaks

Timesheet Admin – smarter handling of inline edits on overnight shifts

Management > Timesheets > Timesheets

This update addresses a case where editing the Start after the End field had already been adjusted, for an overnight shift, could leave the timesheet spanning more than 24 hours.

The grid's inline editor now checks the existing End time and repositions it as needed, keeping the timesheet within a single valid overnight span, ensuring entries stay consistent with the same overnight logic applied in the full editor.

Sorting timesheets by Award Profile

Management > Timesheets > Timesheets

The Award Profile column in Timesheet Admin can now be sorted in ascending or descending order. Previously, clicking to sort this column may not have reordered the timesheet list by award profile value, regardless of whether timesheets were grouped.

Reporting & Analytics

Printed Employee Rosters are now more compact and easier to read or share

Reports > Roster > Roster by Employee

The Roster Report by Employee has a tighter, more compact layout, reducing excess white space so more of the roster fits on each printed or exported page. This brings the web report closer in line with the equivalent Back Office report that many customers — particularly sites printing rosters for noticeboards — are used to.


Workforce Analytics – Comments field added for Roster Templates

Management > Advanced > Workforce Analytics

The Roster Templates data source in Workforce Analytics now includes a Comments field, so comments captured on roster template and master template shifts can be added to custom WFA reports and dashboards. Comment values are only visible to users with permission to see comments on the relevant shift, keeping reporting aligned with existing view permissions.

Payroll, Costing & Awards

Unlock timesheets directly in Payroll for editing

Management > Timesheets > Payroll

Users with permission to change a timesheet's lock state can now see and use the Lock control when editing a timesheet from the Payroll screen. Previously, this control didn’t appear in the editor for anyone, preventing other fields from being edited until the timesheet was unlocked elsewhere. This lets payroll teams unlock and adjust a processed timesheet in one place, without leaving the Payroll screen.

Workforce Management
a month ago

New release! Humanforce Cloud Workforce Management – Version 6.0.82

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.82. This release sharpens data validation across Timesheet Admin and Workforce Analytics, and gives administrators more flexibility over payroll connector configuration and employee profile management.

Release Schedule

  • Staging environments were updated on Friday 31st July, 2026.
  • All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday 12th August, 2026.

Clocking, Timesheets & Breaks

Timesheet Admin now flags invalid Location, Department or Role data

Management > Timesheets > Timesheets

Timesheet Admin now flags timesheet rows where the recorded Location, Department or Role has been removed from the employee’s profile.

This gives managers earlier visibility of invalid L/D/R data directly from the timesheet grid, so affected records can be reviewed and corrected before payroll processing. For teams managing profile changes, transfers, or clean-up activity, this helps reduce the chance of invalid timesheets progressing unnoticed.


Payroll, Costing & Awards

Cintra payroll exports now support Humanforce SFTP folder selection

Management > Timesheets > Payroll

Pay Companies using the CINTRA_CONFIG2 payroll connector can now choose either the default Humanforce SFTP folder or a custom Humanforce SFTP folder when Export to Humanforce SFTP is enabled.

This brings the Cintra connector into line with other payroll connectors and gives payroll teams more control over where export files are routed. It also helps organisations with established SFTP folder structures keep payroll export handling consistent across connectors.

Reporting & Analytics

Workforce Analytics now shows face recognition registration status more accurately

Management > Advanced > Workforce Analytics

The Workforce Analytics Employee Basic Data report now sets Has_Face_Rec to true once facial recognition images have been registered for an employee.

Previously, this value may not have appeared as true until the employee first scanned in. The report now better reflects registration status immediately after setup, making it easier to identify employees who still need face recognition registration completed.

Employee Management

HR ID values can now be edited from Employee Management

Management > Employees > Employee Management

Authorised users can now edit or clear an employee’s HR ID value (IntelliHrId) from the Employment tab in Employee Management.

This gives administrators a safer self-service way to correct integration mismatches or clean up affected employee profiles without requiring database changes. It is especially useful when an employee record needs to be re-linked or corrected after integration data has been entered incorrectly.

Workforce Management
2 months ago

New release! Humanforce Cloud Workforce Management – Version 6.0.81

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.81, with updates across Timesheet Admin, Roster Manager, clocking, payroll reporting, and Workforce Analytics. This release adds Employment Type filtering, direct alert-to-timesheet editing, Location Group-aware roster bulk actions, and more complete results for Pay Comparison, Timesheet Attachments, and Charge Out reporting.

Release Schedule

  • Staging environments were updated on Friday 17th July, 2026.
  • All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday 29th July, 2026.

Rostering & Templates

Roster bulk actions now follow Location Group filters

Management > Rostering > Roster Manager

Roster Manager bulk actions now respect the Location Group filter, so actions such as publishing, editing, confirming, and deleting rosters only apply to shifts currently applicable for that filter.

This gives managers more confidence when working across large rosters with multiple location groups, especially when applying bulk actions.

Clocking, Timesheets & Breaks

Filter Timesheet Admin by Employment Type

Management > Timesheets > Timesheets

Timesheet Admin now includes an Employment Type column and filter, giving administrators a clearer way to review timesheets for full-time, part-time, casual, and agency staff.

The Employment Type column can be shown, hidden, and reordered from Screen Settings.


Open timesheets directly from alert sidebar entries

Management > Timesheets > Timesheets

Timesheet administrators can now open the relevant Edit Timesheet modal directly from the alerts sidebar, without first locating the timesheet in the list.

This shortens the path from reviewing an alert to making the required adjustment, even when the timesheet is not visible on the current grid page.

Adjust to roster time now applies with Shift Duration auto-authorisation and auto-divide

Admin > System Config > Clock-in Settings

Clocking now applies the Adjust to roster time setting when both Shift Duration based auto-authorisation and Auto-divide to multiple rostered shifts settings are enabled.

When a clocked shift meets the configured thresholds, the authorised timesheet stays aligned to roster start and end times when using Cloud Clocking or using the REST API clocking end points.


Payroll, Costing & Awards

Pay Comparison Report now includes secondary award profile values for Multi Hire Costing

Reports > Payroll > Pay Comparison Report

The Pay Comparison Report now includes the secondary award profile (Column Profile2) Hours and Cost values for employees with Multi Hire Costing enabled.

Payroll teams can use these values when reviewing alternate profile or pay rate outcomes, giving them the comparison detail needed for employees configured with multi-hire costing.

Reporting & Analytics

Timesheet Attachments report now generates for selected criteria

Reports > Timesheets > Timesheet Attachments

The Timesheet Attachments report can now be generated for any selected criteria, including periods with no attachments.

Charge Out reports include the full selected date range

Management > Advanced > Workforce Analytics

Workforce Analytics Timesheet Charge Out and Roster Charge Out reports now include records from the first day of the selected date range, giving users a more complete view of charge-out data for the reporting period.

Workforce Management
2 months ago

New release! Humanforce Cloud Workforce Management – Version 6.0.80

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.80, headlined by a significant expansion of Timesheet Admin — including export capability, richer break visibility and editing, and a new paid or locked filter —  plus a Labour Group expansion shortcut and a Workforce Analytics access control adjustment.

Release Schedule

  • Staging environments were updated on Thursday 2nd July, 2026.
  • All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 15th July, 2026.

Rostering & Templates

Keep Labour Groups expanded for faster shift management 

Management > Rostering > Roster Manager

When viewing rosters grouped by Labour Group in the Single Day view, users can now expand or collapse all Labour Groups at once, instead of opening each group individually.

Roster Manager will remember the last selected state, so Labour Groups load expanded or collapsed as expected, including additional groups that appear while scrolling. This gives Workforce Planners and managers working with events that contain many Labour Groups a faster way to view shifts and manage coverage, similar to the experience in the legacy Back Office Event Planner.

For more information, refer to the Help article: Use Labour Groups in Roster Manager.


Clocking, Timesheets & Breaks

Timesheet Admin data now exports to Excel or CSV

Management > Timesheets > Timesheets

Timesheet Admin now supports exporting the currently filtered timesheet list to Excel or CSV.

The export reflects the same date range, filters, and columns configured in your Screen Settings, giving administrators a consistent way to review and analyse timesheet data outside Humanforce. 

Exported cost columns continue to respect existing cost-visibility permissions, so users will only see cost data they are authorised to access. This also reduces the need to rely on the equivalent Back Office export.

Paid Break minutes now visible at a glance

Management > Timesheets > Timesheets

The existing Break Minutes column has been renamed to Unpaid Break (Mins), and a new Paid Break (Mins) column is now available alongside it, so you can see paid and unpaid break time separately rather than relying on one combined figure. Both columns can be shown or hidden independently via Screen Settings, and any saved preferences for the original Break Minutes column carry over automatically to Unpaid Break (Mins).

Compare timesheet breaks without leaving the grid

Management > Timesheets > Timesheets

Where a timesheet has recorded breaks, the Unpaid Break (Mins) and Paid Break (Mins) columns now show a count you can click to open a Break Preview modal, listing each break's start time, end time, length, and paid status without leaving the grid. This makes it much faster to cross-check breaks across multiple timesheets when reviewing at scale, and an edit pencil in the modal jumps straight into the full timesheet editor if a change is needed.

Filter timesheets by lock and pay status in one click

Management > Timesheets > Timesheets

Timesheet Admin now includes a Locked/Paid filter with four options — Locked & Paid, Locked & Unpaid, Unlocked & Paid, and Unlocked & Unpaid — so you can narrow the list to exactly the combination you need. 

A new “Active” filter option has also been added to the existing "All Timesheets" filter, sitting alongside Authorised, for a quicker view of currently active timesheets.

Review allowance details without opening the timesheet

Management > Timesheets > Timesheets

A new Allowances column shows the number of unique allowance types recorded against a timesheet, so you no longer need to open the timesheet to check whether allowances have been applied correctly. Clicking on a non-zero value reveals a tooltip with the name, unit value, quantity, and amount for each allowance, and the column can be sorted, added, or removed like any other via Screen Settings.

Review award breakdowns without opening each timesheet

Management > Timesheets > Timesheets

When reviewing authorised timesheets, users with the required Award Breakdown permissions can now click the Cost value to open an Award Breakdown preview directly from the grid.

The preview shows each pay type, unit or hour value, and cost where the user has permission to see cost data. This gives timesheet administrators a faster way to compare award outcomes across multiple timesheets without opening each timesheet individually.

Keep key timesheet details visible while scrolling

Management > Timesheets > Timesheets

Timesheet Admin now supports freezing up to the first five visible columns from the left of the grid, configured from Screen Settings.

Frozen columns remain visible while scrolling across the timesheet list, making it easier to keep employee, location, department, role, or other identifying details in view when reviewing wide grids. The selected freeze setting is saved with the user's screen preferences.

Alert reasons now visible in grouped timesheet views

Management > Timesheets > Timesheets

Timesheet alert tooltips are now available when the grid is grouped by Employee or Start Date.

Users can hover over an alert icon in grouped views to see the alert reason, such as overlapping timesheets, overtime, invalid breaks, or insufficient leave balance. This gives reviewers the same alert context whether they are using grouped or ungrouped views.

Actual break times now visible in the Timesheet Editor

Management > Timesheets > Timesheets

When editing a timesheet, actual break start and end times recorded against a shift are now displayed alongside the scheduled break details, matching the level of detail already available in Back Office. The actual times only appear where this data exists, giving reviewers a clearer picture of what happened on shift.

Smoother redirect after creating a timesheet from roster

Management > Timesheets > Timesheets

Creating timesheets from the roster using Bulk Timesheet Create now transitions cleanly into Daily Authorisation. After the timesheets are created, users can move straight into reviewing and authorising the day without any interruption to the workflow.

Accurate break allocation across auto-divided shifts

Admin > System Config > Clock-in Settings

When an employee's clock-in spans several back-to-back rostered shifts with auto-divide enabled, a break taken during a later shift is now allocated to that shift's timesheet based on when the break actually occurred. Previously, a clocked break could be assigned to the first timesheet in the sequence regardless of when it was taken, which could result in duplicate break coverage where auto-breaks were also configured. Each split timesheet now reflects the breaks that genuinely occurred within it.

Elapsed pay period permissions now apply when adding timesheets

Management > Timesheets > Timesheets

Timesheet Admin now applies elapsed pay period edit permissions consistently when users add new timesheets.

If a user's access level does not allow edits within elapsed pay periods, they cannot create a new timesheet for dates in those periods. This keeps manual timesheet creation aligned with the same permission controls already used when editing existing timesheets.

Reporting & Analytics

Sales Budget dashboards now respect your access permissions

Management > Advanced > Workforce Analytics

Dashboards built on the Sales Budget data source now correctly restrict results to the locations and departments a user is permitted to see, in line with how every other Workforce Analytics data source already behaves. Previously, a Sales Budget dashboard could return data for locations and departments outside a user's configured access level, even though other data sources such as Timesheet Data and Roster Data correctly applied those restrictions. All Workforce Analytics data sources now honour the same location and department visibility rules.

Workforce Management
3 months ago

New release! Humanforce Cloud Workforce Management – Version 6.0.79

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.79, which brings meaningful improvements across rostering, shift-filling workflows, timesheet administration, payroll exports, and integration reliability. 

This release gives roster managers richer information when filling and offering shifts — including employee tenure and experience data — alongside tighter compliance controls for shift offers, a notable security improvement in Timesheet Admin, and a set of Integration Central enhancements covering a rebuilt timesheet import, a new pay type override import, and a reliability improvement for the WFM to Humanforce Payroll employee sync.

Release Schedule

  • Staging environments were updated on Thursday, 18th June, 2026.
  • All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.79 overnight on Wednesday, 1st July, 2026.

Rostering & Templates

Tenure and FTE Experience for smarter Fill Shift selections

Management > Rostering > Roster Manager

Two new optional columns — Tenure and FTE Experience — are now available in the Fill Shift screen, giving roster managers additional context when deciding who to offer or assign a shift to.

  • The Tenure column shows how long each employee has been with the organisation, calculated from their start date and displayed in years and days. 
  • The FTE Experience column converts the employee's total hours worked across their history into a full-time equivalent figure — based on a 40-hour working week — making it easier to compare two employees who may have similar tenure but different levels of working experience.

Both columns are off by default and can be switched on through the column customisation menu. Each column is fully sortable, so you can quickly surface your most experienced or longest-serving available candidates at the top of the list to make more informed rostering decisions.

Reduce non-compliance with tighter permissions in the Fill Shift workflow

Management > Rostering > Roster Manager

The "Hide Employees" filter options in Fill Shift can now be locked ON by default whenever a rostering user opens the modal, to help reduce the possibility of rostering an employee who would violate scheduling rules — such as reaching maximum weekly hours. With the filters locked to the ON state, those employees remain excluded from the search results unless the user has permission to relax those filters.

A new permission, "Allow changes to Hide Employees filter in Fill Shift", is available as a child of the existing "Assign and Unassign" permission and is automatically enabled for users who already have the parent permission. To enforce the new restrictive behaviour, admins should remove this new child permission as required. This gives organisations the option of a safer default workflow while still allowing targeted override access where needed.

Improved notifications for Employees directly assigned from a shift bid

Management > Rostering > Roster Manager

We’ve strengthened the Fill Shift workflow so that when a roster manager assigns a shift to an employee who has placed a bid, the employee receives a confirmation notification in line with the Bid Manager experience. This provides a more consistent assignment process across workflows and helps ensure employees are kept informed when a shift is assigned to them. 

Fill Shift – Bid/Offer Time now visible when employee accepts a shift offer

Management > Rostering > Roster Manager

The Bid/Offer Time column in Fill Shift now populates the timestamp at which an employee accepted a shift offered via Roster Manager. Previously, this column could remain blank after an employee responded to an offer — their status would update to "Bid" as expected, but no time was recorded. Roster managers now have a reliable timestamp for every response, making it easier to prioritise candidates fairly and audit the offer process.

Roster Manager – Ensuring the alert notifications panel is accurate 

Management > Rostering > Roster Manager

Roster alert notifications now provide a clearer, more focused view by suppressing alerts that are outside the locations each user can access. This helps reduce unnecessary noise in the roster alerts panel, making it easier for managers to identify the alerts they can review and action with confidence throughout their session.

Clocking, Timesheets & Breaks

Adding breaks to Timesheets is faster than ever

Management > Timesheets > Timesheets

Unpaid breaks can now be added directly from the Timesheet Admin grid for timesheets that currently have no break recorded, avoiding the need to open the timesheet dialog.

Now the field is accessible inline and the new break is placed using existing break schedule logic, with all standard validation applied. For teams correcting timesheets in bulk, this removes a significant source of friction by reducing clicks and dialog load times.

Timesheet Admin – "All Pay Companies" filter scope behaviour

Management > Timesheets > Timesheets

The pay company filter in Timesheet Admin has been updated to apply user access permissions more consistently. When users select "All Pay Companies", results are now limited to the pay companies they are permitted to view - which is typically their assigned pay company unless they have the permission View Timesheet Authorisation Page > Allow access to all pay companies. 

This helps ensure timesheet visibility remains aligned with each manager’s configured access scope across both filtering and displayed data.

Timesheets displaying up to 200 records per page

Management > Timesheets > Timesheets

Timesheet Admin and the Daily Authorisation view now support displaying up to 200 timesheet records per page, in addition to the existing 50 and 100 options. For organisations managing high volumes of timesheets — particularly across large teams or multi-location environments — this reduces the amount of pagination required to review timesheet records.

Back Office to cloud migration

Payroll exports – InfinetCloud and GreenTree now available in WFM

Management > Timesheets > Payroll

Additional payroll exports for the below payroll systems can now be run directly from Humanforce WFM, following the configuration of your payroll company with the correct identifier and settings.

  • InfinetCloud Identifier: INFINETCLOUD
  • GreenTree Identifier: GREENTREE_CONFIG1

Integrations & Integration Central

Timesheet Import – rebuilt for significantly faster processing

Integration Central > File Imports

A new Timesheet Import is now available in Integration Central, built on Humanforce's latest platform architecture and delivering major performance improvements over the previous version. Large files that could previously take hours now complete substantially faster, with improved reliability and clearer error reporting. The import also offers more flexibility in how you identify employees and match existing timesheets, reducing import failures and giving you greater control over import behaviour.

Existing files used with the previous import will continue to work without any changes but we always recommend testing with a test file. The legacy version remains available as "Timesheet Data (Deprecated – use new version)" while you transition at your own pace. Contact Humanforce Support if you'd like assistance planning your migration. Help article is available here and will require you to login to view it.

Integration Central – Employee Pay Type Override Import now available

Integration Central > File Imports

A new Employee Pay Type Overrides Import is now available in Integration Central, enabling you to efficiently manage employee-specific pay type configurations at scale. The import supports creating new overrides, updating existing ones automatically (no action column required), and deleting obsolete records using a simple delete flag. Built on Humanforce's latest platform architecture, it processes large batches reliably with clear error reporting, and offers flexible employee identification options so you have complete control over employee-level pay rules without manual data entry.  Help article is available here and will require you to login to view it.

Humanforce Payroll Integration – Terminated Employee Status Preserved 

Employees with a "Terminated" status in Humanforce Payroll will no longer have that status changed as a result of integration sync updates, unless the employee is reactivated in the suite. Previously, when the WFM-to-HF Payroll employee sync ran for an employee who had a termination date in WFM, it could overwrite a manually-set "Terminated" status in HF Payroll with "Automatic" or "Manual" — causing those employees to appear reactivated in certain areas of HF Payroll and creating confusion for payroll administrators.

Workforce Management
3 months ago

Introducing Leave in Days

Managing leave the way your organisation and region actually works just got a lot simpler. We're pleased to introduce Leave in Days, a significant enhancement to Humanforce WFM that allows leave entitlements, balances, and requests to be tracked and managed in days, not just hours.

For organisations in New Zealand, the United Kingdom, and larger Australian enterprises with complex leave structures, this means leave can now be managed in the unit that aligns with your legislation, payroll systems, and employee expectations, end-to-end, without manual conversion.

Hour-based leave types continue to work exactly as before, and employees can hold a mix of day-based and hour-based leave simultaneously.

🔥 What’s New

Leave in Days delivers end-to-end day-based leave management across the full WFM workflow. Key capabilities include:

  • Configure leave types in days — Administrators can set a Unit Type of Days on any leave type via Shift Type Settings. Fields such as accrual caps, balance caps, and max consecutive requestable days all update accordingly.
  • Optional weeks display — Enable Display in Weeks to show balances in both days and weeks (e.g. "5 days (1.0 weeks)"), ideal for regions where leave entitlements are expressed in weekly increments.
  • Employee leave requests in days — Employees can request full-day or partial-day leave with balances displayed in days. Partial requests are automatically converted to a decimal fraction of a day based on the employee's standard daily hours (e.g. 4 hours of an 8-hour day = 0.5 days).
  • Manager approvals updated — The Leave Approvals screen displays balances and requested amounts in the correct unit per leave type. Mixed environments (hours + days) are fully supported.
  • Payroll exports in days — New export tags — Shift Type in Days and Leave Duration in Days — mean payroll systems no longer need to convert hours to days. The correct value is stored and exported natively.
  • Timesheets and accruals aligned — Leave timesheet entries and accrual transactions reflect the day-based unit throughout, ensuring data integrity across the full pay cycle.
  • Notifications in the right unit — All leave-related notifications, confirmations, and approvals reflect the correct unit (e.g. "Your 1.0 day of annual leave has been approved.").
  • Mobile app support — Available on the Humanforce Work app (iOS and Android, v1.27+) for employee requests and manager approvals on the go.

⭐ Why it Matters

Leave in Days removes a longstanding friction point for organisations that operate in day-based leave environments, bringing compliance, clarity, and operational efficiency into one seamless experience.

  • New Zealand organisations — NZ legislation governs many leave types in days (sick leave, alternative days, FBAPS, LSL). Leave in Days eliminates the cumbersome hours-to-days workarounds that have created balance confusion and payroll friction for NZ customers.
  • UK organisations — UK employees typically accrue and take annual leave in days. This update brings Humanforce into natural alignment with standard UK leave practices and payroll expectations.
  • Larger Australian enterprises — Complex workforce structures with multiple leave types benefit from the flexibility to manage some leave in days while retaining hours-based tracking for others — all within a single system.
  • Payroll officers — No more manual conversion. Leave duration is stored and exported in the correct unit, reducing errors and saving time at each pay run.
  • Managers — Leave approval screens show accurate, unit-correct balances and requested amounts, reducing confusion and improving decision confidence.
  • Employees — Leave balances are displayed in the unit they expect to see, making it easier to plan and request leave with confidence.

🏁 Getting Started

Leave in Days is now available in Humanforce WFM. To configure day-based leave types and get your environment set up, read this Help article.