We’re pleased to introduce Humanforce Workforce Management (Cloud) version 6.0.52.  This release delivers a broad range of improvements across key modules, including Roster Manager, Template Manager and Integrations. We’re also delighted to share that automatic forwarding of employees to Humanforce Payroll is now available for those who wish to opt in for early access. 

Read on for all the details!

Release schedule

• Customers with staging environments will be kept informed of the schedule for release to staging environments
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.52 overnight on Wednesday, 28 May 2025.

Roster Manager

Management > Rostering > Roster Manager

Improved shift sorting

We've added to the sorting criteria for shifts in Roster Manager.  Shifts are now sorted by shift start time, then shift end time. This means that when you have multiple shifts with the same start time and varying end times, they will appear in time order.

New option to edit Labour Group from Role View

When you are grouping by Labour Group in Role View (and are viewing a single day), you are now able to edit a labour group directly from Role View.

Labour Group break minutes in shifts created in bulk

When bulk adding shifts to a labour group and the labour group break minutes is set to 0, the break minutes in the shifts created will default to 0. 

Faster loading of Fill shift

We've improved the time it takes to load your employee list when entering the Fill shift screen. 

Template Manager

Management > Rostering > Template Manager

New option to display Custom Roster Fields

Custom Roster Fields are now available in Shift detail settings so you can toggle display of each field in the shift tiles on/off as needed, improving visibility of key shift information directly on the template.

Timesheets

Management > Timesheets > Timesheets

Improved handling of timesheet splits

We’ve improved handling of timesheet splits in scenarios where a timesheet has a correct active break alongside deleted breaks. The timesheet will split successfully if the deleted break start times are later than the first timesheet split's end time.

Payrun upload to Xero NZ

Management > Timesheets > Payroll

After processing a payrun in WFM, attempting to do a Direct Upload to Xero API may have failed due to an integration issue. This has been resolved so the upload can complete without issue.

Employee Management

Management > Employee > Employee > Employee Management
Admin > Security Config > Access Levels

New permission options for controlling visibility of Pay Rate names and rates

The permissions for viewing pay rates within the Employee Management space have been expanded, to provide the option to allow a user to see and change Pay Rates without seeing the actual rate value. This enables more of your team members to help update Pay Rates within an employee's role revision by referencing the Pay Rate name, while keeping the hourly rate ($) information hidden.

Clocking

Improved usability for Shift Transfer

We’ve addressed a limitation in the Employee Self Service workflow when using the Shift Transfer function. This feature now allow users to end their active timesheet and immediately clock a new timesheet with different values (eg, new role or new department) without needing to re-select the Location.

Integration Central

Management > Advanced > Integration Central

Employee forwarding to Humanforce Payroll: early access availability

Automatic forwarding of employees from HR to WFM and Humanforce Payroll, including the employee's current active role and rates, is now available for customers who wish to opt in for early access. If you’re interested in opting in for early access, reach out to your Humanforce contact. 

Humanforce HR to WFM

Improved employee data sync of employees with termination dates (such as fixed-term contracts)

With this improvement, employees with a termination date in their profile at the point of creation (such as fixed-term contracts) will be successfully loaded to Humanforce WFM. Employee data will also sync with WFM after termination dates (up to a configured number of days) to ensure the accuracy of final pay processing.

Improved reliability for Qualifications syncing

We’ve improved the reliability of syncing employees' qualifications (that are in non-draft status) from Humanforce HR to WFM. This sync occurs when the Qualification Instance Updated webhook is triggered, or when an employee bulk import is run in Integration Central.

Improved logs of data syncs

Logs for all webhooks (that send data from HR to WFM) have been expanded to include data syncs that were successfully processed without any errors, improving traceability. Previously, only errors were logged.

Field mapping enhancements

Field mappings in Humanforce HR to WFM integration now allow mappings with HR Job.Remuneration fields (where applicable). We’ve also removed irrelevant fields in the mapping drop-downs making it easier to setup accurate field mapping.

File imports: improved handling of empty rows

With this improvement, all empty rows of data will be skipped and a log of these skipped rows provided back to users for review via Integration Central log screens. Further, we have also introduced a maximum row limit per file of 50k.

Datapay NZ: easier mapping and improved tasks

We’ve made mapping Pay-Types for the Humanforce Payroll - Datapay NZ integration much easier by keeping the column names in the table visible at all times.  Previously, the column names would disappear out of view when you scrolled down.

We've strengthened the stability of Datapay NZ tasks to ensure Pay-Type mappings remain intact. Previously, navigating directly to the scheduler page after reopening a saved task could cause configurations to be lost. With this update, managing settings is more intuitive and efficient.

REST API

Role revision improvements

This improvement aligns our API with the web application when it comes to modifying roles for an employee. Specifically, when using the POST and PATCH Employee and Employee/RoleRevision endpoints, the Revision Effective Date can no longer be older than the Employee Start Date. 

This ensures Role Revisions are not updated in a way that makes them incompatible when employee data is synchronized with payroll systems.

Award Profile with shifts

It's now possible to find the Award Profile associated with a shift using the Roster Items endpoint. It includes the award profile that was effective for the shift based on the roster date.

For more information and API documentation, visit Humanforce WFM REST API Overview.

We’re pleased to introduce Humanforce Workforce Management (Cloud) version 6.0.51. This release delivers valuable enhancements across rostering, payroll, and API integrations, as well as introduces new data capture options in Employee Management. These improvements help payroll and operations teams improve efficiency, reduce manual tasks, and maintain data accuracy across the platform.

Read on for all the details!

Release schedule

• Staging environments were updated on Thursday, 1 May 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.51 overnight on Wednesday, 14 May 2025

Back Office to Humanforce WFM (Cloud)

We continue to bring core Back Office functionality into Humanforce WFM (Cloud) to improve efficiency, control, and ease of access. In this release, we’re pleased to introduce:

Manually interpret payrun data at daily level

Management > Timesheets > Payroll

You can now manually edit payrun data for individual days within the payrun screen. This allows you to adjust pay types when timesheet data is correct but payroll interpretation needs modification.

Manual edits can be made in the Daily breakdown of pay types section:

• Click on a date or unit value to open the paytype list
• Pay types with existing values appear at the top of the list for easier access
• Edit the required pay types
• Click OK to save your changes

⚠️ Manual overrides will be cleared if the payrun is reprocessed.

Permission required: Allow manual editing of payroll paytype data

Note: Manual interpretation remains available during pay processing at the timesheet level, where you can change pay types on specific timesheets. This new option at the daily breakdown level offers greater flexibility, allowing you to revise interpreted payrun data independent of the timesheet.

Smartly Payroll export now supported on cloud

Management > Timesheets > Payroll

You can now export pay runs directly to Smartly Payroll (SMARTPAYROLL_CONFIG1) via the Export dropdown in the payrun screen. This makes integration with Smartly Payroll simpler and brings this export functionality to Humanforce WFM (Cloud).

Payroll

Management > Timesheets > Payroll

Download and preview SFTP export files

When exporting to SFTP, you can now download a local preview of the export file directly from the payrun. This gives payroll teams the ability to review files before they are sent to their destination.

Roster Manager

Management > Rostering > Roster Manager

View Labour Group and Custom Roster Fields in shift tiles

Two new options are now available in Shift detail settings to improve visibility of key shift information directly on the roster:

• Labour Group: Display the labour group associated with each shift.
• Custom Roster Fields: Display any custom fields set up for shifts.

When enabled, these fields will be visible on shift tiles in the roster grid, helping managers quickly access important shift details without needing to open individual shifts.

Filter by Labour Group

You can now filter by Labour Group in People view and Role view, making it easier to focus on specific groups during rostering.

Automatically populate Custom Roster Fields when bulk adding shifts

When adding shifts into a Labour Group in bulk, any assigned Custom Roster Fields now automatically populate on new shifts, reducing manual entry.

Employee Management

Management > Employee > Employee Management

New Payroll Tax Exempt setting

A new Payroll tax exempt checkbox has been added to the employee’s Employment details. Use this to indicate whether employees should be excluded from payroll tax calculations.

Permission controlled via: Field Permissions > Employment details
API support: Available via GET, POST and PATCH in the Employees endpoint.

Note: This field is not yet available in integrations, including Humanforce Payroll. Support for integrations will be added in a future release.

REST API

Integrations > REST API

Correct ExportPays value in Employee summary API

The EmployeeSummaryModel (GET /Employees) endpoint now correctly returns the ExportPays value, which reflects the “Include in Payroll Export” setting.

We’re excited to announce Humanforce Workforce Management (Cloud) version 6.0.50, delivering practical enhancements across rostering, payroll, reporting, and integrations. This release introduces smarter shift handling, new permissions, improved reporting flexibility, and important integration fixes—helping you streamline operations and maintain accuracy across connected systems.

Read on for all the details!

Release schedule

• Staging environments were updated on Thursday, 17 April 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.50 overnight on Wednesday, 30 April 2025

Roster Manager

Management > Rostering > Roster Manager

Apply shift type hierarchy when using leave reassignments

When you create a timesheet using a leave shift type and the employee has insufficient leave, the system now automatically applies the next available shift type based on the defined hierarchy. This ensures shift assignments are completed without manual correction.

Tip: Configure shift type hierarchies in Admin > Award config > Shift types.

New permission: Assign and unassign shifts only

A new permission—Assign and unassign only—lets users manage shift allocations without access to full roster editing.
Make sure the Allow editing permission is disabled to restrict access correctly.

Display labour group comments in Role view

When Group by labour group is enabled in Role view, comments linked to the labour group are now visible. This makes context-specific information more accessible within the roster.

Import templates on any day

You can now import templates on any day within the roster date range, not just the original start date. This allows for more flexible planning and easier template reuse.

Payroll

Management > Timesheets > Payroll

Xero NZ timesheet upload fix

We’ve resolved an issue where timesheets were not being created in Xero NZ after a successful payroll export.

Important notes:

• Reimbursement pay types are not included in the export
• Manual payslip creation in Xero NZ is required if the employee is not set up for auto-payslip creation

Reports

Reports > Roster > Roster by roles

Order shifts by start time

The Roster by roles report now includes an option to order shifts chronologically by start time. This improves readability, especially when reviewing or printing reports with multiple shifts per role.

Workforce Analytics

Management > Advanced > Workforce analytics

New data field: Employee default period

The employee’s Default Period field is now available in the following data sources:

• Leave request
• Leave balance
• Roster template

This supports more granular filtering and grouping of workforce data.

Tip: Default periods help define shifts into ranges (e.g. morning, evening), and can be used to support better sorting and filtering in rosters and reports.

REST API

Integrations > REST API

Improved timezone handling for mixed clock sources

We’ve made improvements to how timezones are handled when a timesheet is clocked in using Humanforce Web or the Mobile App, and then clocked out via the REST API.

This ensures start and end times are correctly aligned across systems, reducing inconsistencies when capturing time through different entry methods.

Integration Central

Management > Advanced > Integration Central

Humanforce HR qualification sync

Qualification updates in Humanforce HR now sync reliably to WFM when the Qualification Instance Updated webhook is triggered or when running a bulk employee import.

Download task history to CSV

You can now export task history logs as CSV files, making it easier to review, audit, and troubleshoot integration activity.

Historical logs in Data Import

Historical logs in the Humanforce HR Data Import section are now retained. You can now view entries older than the current day—restoring access to important historical integration records.

Early access features

The following features are available in version 6.0.50 as early access and are not enabled by default.

To activate either feature on your site, log a support ticket via Humanforce Help.

Sync role revision effective dates from Humanforce HR

Customers using the Humanforce HR to WFM integration can now sync role revisions into WFM with the correct effective date, ensuring downstream payroll accuracy.
Learn more about the HR-WFM integration.

HR-WFM employee forwarding with pay rate

The employee forwarding feature now includes the employee’s current active role and pay rate when syncing data from Humanforce HR to WFM and then to Payroll. This ensures accurate and complete payroll setup across systems.

We’re excited to announce Humanforce Cloud Workforce Management Version 6.0.49, which includes improvements to Roster Manager, Template Manager, Employee Management, Timesheet, Payroll and more. 

Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 3rd April 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.49 overnight on Wednesday, 16th April 2025.

Roster Manager

Management > Rostering > Roster Manager

Comments within labour groups to be automatically included in shifts added to labour group

To enhance the visibility of comments, when creating shifts within a labor group, we will automatically include the comment in new shifts if the labor group has comments applied.

Creation of duplicate roles within bulk add shifts

To improve rostering efficiency and accuracy, users can now add a new row for a role when creating shifts via the bulk add feature. Users can now create shifts for the same role with different shift criteria.

Automatic authorisation selection when timesheet shift type is ‘Leave’

To enhance timesheet accuracy, when creating a timesheet and selecting a "Leave" shift type, we have ensured that the Authorise checkbox will be automatically selected.

Add Offered and Declined shift counts to the footer

To encourage greater visibility of shift offers and responses we have now added Offered and Declined shift counts to the footer.

Template Manager

Management > Rostering > Template Manager 

Un-assign All shifts getting disabled after un-assigning selected shifts

To improve shift assignment for users, we now have ensured that when un-assigning shifts, the un-assign All Shifts option is now available for selection. 

Removal of notification to apply updates in Template Manager

We have created more accurate notifications in Template Manager so that users will no longer receive roster manager related notifications in Template Manager.

Employee Management

Management > Employee > Employee Management 

Limiting Role Revision ‘Effective Date’

For greater accuracy we now have ensured that the "Effective Date" on new Role Revisions are no longer allowed to be earlier than the Employee Start date. This is to ensure employee are paid accurately and to make it compatible with any subsequent integrations.  

Please note, existing revisions - e.g. those set with a year of 1900 - will not be affected. However if you attempt to modify those revisions, and they are the current revision, the system will validate that the date is after (or on) the Employee Start date.

Timesheet

Management > Timesheets 

Refactor shift types dropdown load

We have optimised the time it takes to load the timesheet editing screen, allowing you to make changes faster.   

Payroll

Management > Timesheets > Payroll

Leave Pay types inclusion in adjustment pay run export files

For greater reporting completeness, we have now ensured leave pay types are now correctly included in the adjustment pay run export file for the Generic Payrun Export (Identifier: GENERIC_PAYTYPE01) when “Consolidated Leave Export” setting is enabled in the Pay company configuration.

Fast payroll export in simple format

To enhance quick and easy payroll reporting, and minimise Payroll reporting export timeouts, after processing a pay run in Humanforce, users have the option to export a Simple Format report. Payroll teams will now experience faster and more reliable report generation when exporting unformatted .

Payroll data export 

We have improved payroll system responsiveness for users performing payroll data exports. Users will now experience improved payroll exporting after processing a payroll.

REST API

Rest API > /clocking/clockin

Timezone offset adjustments via API

We have improved timesheet records by ensuring accurate timezones are captured. Now timesheets clocked exclusively via API will accurately reflect with Timezone offset adjustments.

We’re excited to announce Humanforce Cloud Workforce Management Version 6.0.48, which includes improvements to display options in Roster Manager and Template Manager, and better default filtering behaviour in Timesheets.  We’re also excited to provide early access to syncing New Zealand bank account details across Humanforce HR, WFM and Humanforce Payroll.  

Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 20th March 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.48 overnight on Wednesday, 2nd April 2025.

Roster Manager and Template Manager

Management > Rostering > Roster Manager/Template Manager

New option to show Event Export Code in shift tiles 

A new option for Event Export Code has been added to the Shift Detail Settings in Roster Manager and Template Manager. This allows you to view Event Export Code within the shift tile.

Roster Manager

Management > Rostering > Roster Manager

New option to show Employee Code  

From Shift view, you are now able to add a column for Employee Code within the Role summary window.

Accurate Group By Location

We've fixed an issue in People view when Group By Location is applied. Employees were being displayed within all locations, instead of only the locations they were assigned to.

Accurate Hours Required calculation and display of Unavailable or on Leave warning

We've resolved an issue that was occurring within the Hours Required warning where non-attended shifts were incorrectly being included within the calculation of total hours worked.  

We've resolved an issue where the employee Unavailable or on Leave warning was not shown on the shift details.  Now you will see details of the warning within the shift if the employee is rostered during a period of leave or unavailability, as well as in the Alerts panel. 

Template Manager

Management > Rostering > Template Manager 

Accurate break validations after Date Effective is edited

We've fixed an issue that was occurring if the Date Effective date in a Template was edited. Previously this would cause incorrect break validations for overnight shifts where the break occurred after midnight.  Now all shifts will validate as expected and successfully import into the roster.

Filter options now displayed as expected

We've fixed an issue where the Event and Function filters were not displaying any options to select when clicking on the dropdown. 

Timesheet Admin

Timesheets > Timesheets 

Default filtering for improved performance

To improve performance, Unauthorised & No-Shows is now the default filtering applied on page load, when:

• your browser doesn't have memory of the last filter you used on this page, or
• the browser recalls your last view was All Timesheets or All Timesheets & No Shows.

We’ve made this change because the Unauthorised & No-Shows view is optimised for the most common Timesheet workflows, and will contribute to faster page performance.

Improvements to splitting timesheets that cross over midnight

We’ve improved the business logic within splitting timesheets that cross over midnight. When split, any splits which fall entirely within the second day were having the DateStart and PayDate values of the original timesheet. This has been rectified so their DateStart and PayDate values are updated to match the second day’s date.

Payroll (Workforce Management)

Export to Sybiz Visipay Payroll added

Humanforce Cloud now supports exporting pay runs to Sybiz Visipay Payroll (Pay Package ID:SYBIZ01). After processing a pay run, you can view it and then select Sybiz Visipay Payrun Export from the Export dropdown to download the data in the appropriate format, streamlining integration with third-party payroll systems. 

New option to use Custom folder for exports to SFTP

Customers using the Generic Payroll Config now have the option to use a Custom folder if they have the Export to Humanforce SFTP setting enabled in their Pay Company settings. This can make it faster for 3rd party payroll systems to download the file from a specific location. Please contact Humanforce Support if you are interested in using this option to ensure the shared folder mapping is correct.

Humanforce Payroll

Early access to syncing New Zealand bank account details now available

With this feature, your New Zealand region employees are able to setup their New Zealand bank accounts in HR and have it sync'd through to Workforce Management and (via Workforce Management) to Humanforce Payroll. This feature is now available for early-access customers. Please reach out to your Humanforce contact to enable it in your site.

REST API

We have improved the logic when using POST for a clock out request in the restful API. Specifically to only accept UTC Datetime provided in ClockInTimeUtc and ClockOutTimeUtc fields for clocking requests. If those fields are not provided, we'll use the server UTC time. You can find more information via https://[your-subdomain].humanforce.com/swagger/ui/index (just replace the [your-subdomain] with your company's humanforce domain.

For further background information, visit Humanforce Help for an overview of the Humanforce REST API.

We’re excited to announce Humanforce Cloud Workforce Management Version 6.0.47, which includes improvements to a number of areas such as the home navigation page, and within specific Workforce Management modules such as Roster Manager, Template Manager, Timesheets Bid Manager, and Leave Approval. Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 6th March 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.47 overnight on Wednesday, 19th March 2025.

Workforce Management

Home 

Rebranded Home Navigation Menu

We have introduced a new design in our Workforce Management navigation menu as part of rebranding. This design update only introduces a new colour palette, and all navigation items remain unchanged.

Roster Manager

Management > Rostering > Roster Manager 

Bulk Assign shifts

You can now assign shifts to employees in bulk which significantly reduces the time taken to assign multiple shifts. A new “Assign” action has been added under the Actions button, allowing managers to assign multiple shifts in one step.

For detailed guidance on how to Bulk Assign shifts in Roster Manager click here to access the Help Article.

Removed employee contact details in Fill Shift screen when ‘See Phone number’ access level permission is disabled  

Employee phone numbers are now hidden within the Fill shift screen when the logged in user does not have the permission "See phone numbers" enabled. This helps limit the ability for contact details to be made visible by ensuring only people with the right permissions settings can view them. 

Template Manager

Management > Rostering > Template Manager 

Employee Break Check Validation

Roster Managers can now check to see if they have rostered a shift to an employee who does have the correct break length, and then make the required adjustments, so that they can quickly validate break details in Template Manager. 

Bid Manager

Management > Shift Bid > Bid Manager 

Correct hourly rates applied to shift bids

We have fixed a minor error where employees were all showing with the same rate of pay within bid manager. Now employees will appear with their correct hourly rate when managers are publishing bids to their employees for shifts.

Timesheet Admin

Timesheets > Timesheets 

Corrected overnight shift durations

In the Timesheet Admin screen, shift durations in specific overnight scenarios will now be correctly calculated in specific overnight scenarios. Previously we may have incorrectly calculated shift duration Start and End Times for overnight shift of 12 hours or more duration.

Timesheet

Timesheets > Timesheets 

No Show overlap alert validation

We have made a minor improvement with timesheet alerts by removing an unnecessary overlap alert when timesheets were overlapping with no shows. Previously timesheet alerts were active when it overlaps with no shows.

Pay Periods

Admin > Award Config > Pay Periods 

Locked Pay period length and start dates

A minor change within Pay Periods has been made where historical Pay period lengths and start dates cannot be changed. This restriction ensures historical pay runs are not inadvertently moved between pay periods, and supports better pay run reporting. 

Role Revisions

Management > Employee > Employee Management  

Pay rate override field showing current effective rates

When viewing the Role Revisions for an Employee, we have fixed a display error to ensure the most up-to-date Pay Rate revision is shown. Despite previously shown display data not actually being used by the system when interpreting timesheets or payroll, the Pay Rate display field now shows updated Pay rate data based on any Pay rate revisions. 

Leave Approval

Management > Availability > Leave Approvals

Leave request comments not obscured by navigation menu 

We have now improved the visibility of leave request comments, where they have been obscured by the main navigation menu. This update will ensure these comments appear clearly and are no longer cut off by the navigation menu.

Department Qualifications

Admin > System Config > Department Qualifications

Assigning qualifications to Locations or Departments is now possible in Humanforce Web, making it easier to maintain the recommended or mandatory qualifications needed across the business. Previously, this function only existed in the Back Office. 

Managing these qualifications is essential for having up-to-date Employee Qualification alerts during Rostering. For more information, read this help article.

We’re excited to announce Humanforce Cloud Version 6.0.46, which includes improvements to a range of Workforce Management modules such as Roster Manager, Timesheets and Payroll. Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 20th February 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.46 overnight on Wednesday, 5th March 2025.

Roster Manager

Management > Rostering > Roster Manager

Expanding multiple groups at the same time

You can now expand multiple groups simultaneously within all 3 views of the roster manager. This allows you to choose the groups you want visible for better roster planning. 

Retaining selected SMS and Push Notification selection

When requesting confirmation or offering shifts to your employees, the system now remembers your previous SMS & Push notification selections making it faster for you to complete these tasks.

Labour Group filter added in Shift View

We’ve added a Labour Group filter in the Shift view of Roster Manager, making it easier to focus on shifts for specific labour groups. The filter only shows relevant labour groups based on the selected roster date range. When applied, only shifts linked to the selected labour groups will be visible.

Shift Status now retained when importing templates

We’ve resolved an issue where shift statuses were not being correctly retained when importing templates in Roster Manager. 

Previously, if a shift in a template was marked as “Confirmed,” that status was lost after import. Now, when you import a template, any shifts that were “Confirmed” in the template will remain confirmed in the roster.

Timesheets

Timesheets > Timesheets

New Break End Time field in Timesheets

We have introduced a "Break End Time" field in timesheets, providing another option of recording breaks. You can now enter both the start and end times of your break or the break duration. This feature eliminates the need to manually calculate and record the break duration, as it will be automatically updated once you fill in the "Break End Time". This enhancement makes it easier and more accurate to record your break time.

Timesheet length warning for Bulk Edit 

When editing timesheets using the bulk edit Timesheet function (Edit Details button), a warning is now presented if the timesheet length of any one of the timesheets being edited exceeds the Timesheet Length setting configured in the user's Access Levels > General tab. This warning aims to inform users of the variation and will allow users to review and confirm or cancel the changes before proceeding.

Award profile error handling in Timesheets

We've fixed an issue where selecting a date without an award profile caused an error when adding a new timesheet for an employee. Now, a warning is displayed instead, and the correct award profile is now being returned if you continue changing the date or the role associated with the timesheet.

Timesheet reason display improvement

We have fixed an issue where timesheets that were auto-logged off and auto-authorised only showed "OK" as the reason. The system now correctly displays both reasons, providing clearer context that the timesheet encountered an uncommon case of being auto-logged off + auto-authorised.

Bulk Timesheet Authorisation & Generation

Admin > System Config > Timesheet Comments

We have improved bulk timesheet actions in Timesheet Admin related to the "Allow empty comments on timesheet authorisation" permission. Error messages are now clearer when authorising timesheets without comments, and timesheets can now be generated from no-shows even if comments are missing.

Payroll Export

Correct sequence number in Chris21 payroll export

We've fixed an issue where the "Include Sequence" option in the Chris21 payroll export always showed "0." The sequence number now updates correctly, ensuring accurate payroll data for employees working multiple roles with different rates and pay types.

Simplified Adjustment Payrun exports

We've improved the Adjustment Payrun exports in Humanforce to reduce unnecessary data. Now, pay types with a value of 0 (indicating no changes) will be excluded from the export, aligning web behaviour with Back Office.

Reports

Reports > Roster > Rosters by Roles

Area Field in Rosters by Role Report

The Rosters by Role report now includes an option to display the Area field for each shift. If an area is set, it will appear below the shift's Start/End times in the report table.

Biometric Registration

Management > Employee > Biometric Registration

We've made column headers interactive in Biometric Registration, allowing users to sort employee lists by ascending or descending order. 

We’re excited to announce Humanforce Cloud Version 6.0.45, which includes improvements to a range of Workforce Management modules such as Roster Manager, Timesheets and Leave Approval. Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 6th February 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.45 overnight on Wednesday, 19th February 2025.

Roster Manager

Management > Rostering > Roster Manager

New sort by Status option

The Offer tab within the Fill shift workflow now allows you to sort by the Status column.

Role hierarchy in Shift View

Sort by role hierarchy is now applied in Shift view when you have Group by Location and Department on (just like Role view).  The roles listed within the Location and Department grouping are now sorted based on the role hierarchy defined in your Location and Department configuration. 

Scrolling shifts

We've fixed an issue in Shift view that occurred when viewing shifts for a single role. If there were more shifts than were visible on the page, when scrolling down the list there were duplicate shifts displayed.  

Timesheets

Management > Timesheets > Timesheets

Breaks on overnight shifts at end of month

We've fixed an issue where a break was not being added to a timesheet if an employee was rostered for an overnight shift that crossed from the last day of one month into the first day of another month.

Profile field correction when adding a timesheet

We’ve resolved an issue that occurred when adding a timesheet for another user in the Timesheet Admin area. The Profile field was displaying the effective award profile for the currently logged in user, instead of the target employee (who would own the timesheet).

Timesheet date correction in some inline edit scenarios

In the Timesheet Admin screen, we've addressed an issue related to the inline edit function. Adding an end time to an active timesheet was using today's date, instead of the timesheet's start date. This case was most evident when a day or more had passed after the shift ended when a user added an end-time to the timesheet (as the date of editing and the date of the shift were different).

Leave Approvals

Management > Availability > Leave Approvals  

Submitting leave requests for an employee during a gray out period

A manager or supervisor with the permission “Allow request leave during gray out maxed,” can now successfully submit a leave request for one of their team members during a “gray out” period where the number of employees allowed to take leave has already been reached. 

For background, a “gray out” period allows a limit to be set on the number of employees that can take leave during the gray out period. Before this change, the supervisor or manager might have been blocked as the system was checking the permission of the employee taking the leave, instead of the user adding the leave request.

Area and Period information when source hours set to Profile Hours

When approving leave requests, Humanforce automatically pulls relevant Default details from the Employee profile. However when the source hours for the leave request was Profile Hours, the system was not linking the Period and Area info to the timesheet, as expected. This has now been corrected.

Payroll

Management > Timesheets > Payroll

Adjustment Payrun export file resolved

Resolved a case where some users encountered an error when attempting to generate an export file for an Adjustment Payrun in Humanforce Cloud.

Alesco Payroll - Batch number option

Humanforce provides a 3rd party Payroll Export to support Alesco Payroll. The export process in Humanforce Web now supports the display of a prompt Enter Batch number, which is consistent with the Back Office functionality when exporting the file. You will have the option to enter the batch number, which will be automatically included in the generated payroll file, provided this setting is enabled in the Payroll config.

Role Revisions

Management > Employee > Employee Management

When managing the Role Revisions for an employee and selecting a Pay Rate, the rate value was shown in the Rate Override field, which was creating some confusion - since the override was not actually in use. For easier and more efficient Role Revisions, we’ve introduced a clear display of the Pay Rate's value in a separate column called Rate. This is a read-only column and reflects the existing rate value that is attached at the end of the Pay Rate title.

Additionally, we are no longer copying the Rate value into the Override field, so it is much clearer when an Override value is actually set.

Introducing Shift Consent, a new way rostering managers could quickly and easily stay on top of compliance and better manage costs by registering employee consent for shifts that either have been changed or are newly added shifts, via their mobile phones using Humanforce Work App.

This new development is a continuation of the Shift Confirmation process, and ensures employees are paid ordinary pay when shifts are consented to, or penalty payments are paid when not confirmed.

As a result, it will help organisations respond flexibly to workforce planning changes, whilst also delivering benefits such as better pay accuracy, pay-related compliance confidence and help control labour costs. In addition, Shift Consent will also benefit employees by improving employee overall work schedule and individual shift awareness through greater shift transparency.

Let’s dive in...

🔥 What’s New?

Roster managers are now able to record consent from employees for working shifts.

As a continuation of the Shift Confirmation flow, the Shift Consent confirmation process is now available for all users in Humanforce Work App.

Roster Managers will be able to generate a record of consent for multiple shifts from Shift Consent Templates. Here they can customise a consent confirmation message in every Shift Consent template constructed.

Every template will be able to contain unique characteristics such as, Shift Type(s) + Award Profile(s) to ensure a shift only matches one template.

These templates support rich-text formatted messages, such as bullet points, bold, headings, etc., to allow the consent message to be customised and clearly communicated by employers.

Roster managers will not need to construct a new consent message each time. Instead, Shift Consent will automatically apply the pre-set Shift Consent message to display and activate the consent flow through to Employee’s on their Humanforce Work App, by assessing the combination of Shift Type and employee Award Profile.

For reporting purposes, the consent message is recorded alongside the shift offer. This will provide additional detail when performing audit trail reporting.

⭐️ Why it matters

Shift Consent may help organisations stay compliant, manage costs better, improve pay accuracy, and respond flexibly to workforce planning changes, and help maintain employee satisfaction. 

Let’s take a more detailed look at the possible benefits...

Greater Pay Accuracy and Compliance confidence: All organisations are required to adhere to industry or labour awards. Those under Australian Fair Work Industry awards such as the General Retail Industry Award [MA000004], Clerks Private Sector Award [MA000002], and the Hospitality Industry (General) Awards [MA000009] are especially exposed to significant compliance risks unless they collect registered consent for shift changes in writing from staff. For organisations, improved pay accuracy and compliance with labour regulations are vital in avoiding disputes or penalties.

Compliance Reporting: by maintaining a clear record of agreements for each consented shift, it is easy to produce detailed shift consent reports when organisations need to perform employee shift consent related audits. 

Cost Control: by clearly communicating shift condition details and registering employee agreed consent, organisations can ensure consenting employees are paid ordinary hours, and therefore reduce labour costs.

Rostering flexibility: Shift consent helps organisations and teams quickly and easily respond to workforce demand planning changes.

Simplified roster management experience: Roster managers now gaining employee consent reduces administrative burdens, allowing them to focus on other critical tasks.

Shift detail transparency: The automated consent process not only simplifies communication but can promote a more efficient and transparent workplace environment, as it relates to shift details and pay conditions.

Employee schedule awareness: The ability to request shift consent enhances employee schedule awareness and transparency, leading to increased job satisfaction as they feel more in control of their work commitments.

🏁 Getting Started  

Check out the following Help articles for more information;

• Employees – Consenting to conditions of a shift offer or shift bid in the Work App
• Managers – Configuring Shift Consent templates

For Roster Managers, Shift Consent is ready to set up, and easy roll out for employees using their Humanforce Work App.