Distributing tips at hospitality venues is often time consuming, complex and even contentious among frontline customer service team members.

With On the Monee's new integration with Humanforce Workforce Management (WFM), automatically calculate tips using approved workforce management timesheet data and tip records, and ensure your valued frontline staff are accurately, and fairly rewarded directly into their app linked wallets. This means frontline teams are rewarded faster to excel on the frontline with more accurate, direct, end-to-end tip distribution.

Let’s take a closer look...

🔥 What’s New?

On The Monee, Australia’s leading digital tipping solution for casual workers with distributions delivered directly into their wallet, now integrates seamlessly with Humanforce WFM to streamline the end-to-end tip pooling process. This integration automates the often complex and burdensome task of tip distributions by:

• Automatically pulling approved timesheet data from Humanforce WFM and combining it with On the Monee generated tip calculations
• Catering for complex tip distribution scenarios such as split shifts and calculation weightings.
• Applying venue-specific tip distribution logic through a powerful rules-engine
• Processing tip payments electronically within existing configured payroll management processes direct to accounts linked through their On The Money app.

⭐️ Why it matters

Payroll and operations management teams of restaurants, hotels and customer service led organisations, are charged with the responsibility to process fair, accurate, and timely tips distributions.

• Accurate end-to-end distribution: process complex tip calculations instantly down to specific departments and directly into employee linked accounts.
• Configure with ease: Simple click-and-connect setup using existing Humanforce Workforce Management credentials
• Seamless automation: Automatically sync approved timesheet data with tip collections
• Enhance staff engagement: Transparent, fair, and timely tip payments.

🏁 Getting Started  

 To learn more about this new integration check out this Help article or contact On The Monee. 

We’re excited to announce the release of Humanforce Workforce Management (Cloud) version 6.0.58, which introduces targeted improvements to rostering workflows, alerts, shift bidding, and more. These updates enhance clarity in scheduling, prevent duplicate records, and improve integration and reporting, all while supporting faster and smarter daily operations for your team.

Release Schedule

• Staging environments were updated on Thursday, 7 August 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 20 August 2025

Roster Manager

Management > Rostering > Roster Manager

Clearer leave alerts now show actual leave period

Previously, the Leave alert displayed only the full shift time, making it difficult to see how leave impacted the roster. The alert now shows both the leave period and the rostered shift time, making it easier to assess any overlap and adjust staffing as needed.

Accurate qualification checks for shift alerts

We’ve corrected a scenario where the Qualification Check alert could incorrectly appear in the notification panel, even when employees had the required qualifications. This ensures alerts are shown only when relevant, reducing unnecessary noise and improving focus for schedulers.

Default Area now visible in Fill Shift

The Fill Shift function now includes an optional Default Area column, accessible via the column selector. When enabled, it displays the employee’s default area from their profile, making it easier to assign shifts confidently, especially in multi-role or multi-area environments.

Avoid unnecessary errors when bulk editing shifts with no breaks

An incorrect validation message Break falls outside the shift time was previously shown when bulk editing shifts without a break. This has been fixed, allowing smoother bulk edits and reducing confusion when managing break-free shifts.

Template Manager

Management > Rostering > Template Manager

Shifts now sort by start and end time

We’ve improved shift sorting in Template Manager to make reviewing large templates more intuitive. Shifts are now sorted first by start time and then by end time, so shifts with the same start time display in proper chronological order. This matches the ordering in Roster Manager’s Role View for a consistent scheduling experience.

Clocking

Humanforce Web > Clocking

Break prompts now reflect rostered entitlements

When clocking out, the break prompt will now only appear if a break is actually due, based on the roster or break schedule. When shown, break times are automatically pre-filled, reducing unnecessary prompts, saving time, and helping ensure compliance with break entitlements.

Shift Bidding

Employee > Shift Bidding

Shifts before employee start date are hidden

Employees will no longer see shifts dated before their official start date when bidding. This prevents bidding on ineligible shifts, streamlines the bidding process, and supports compliance with employment start rules.

REST API

Integrations > REST API

New endpoint for Roster Labour Group data

A new REST API endpoint is now available to retrieve Roster Labour Group details, including manager information. This enhancement supports developers and integration partners by enabling richer reporting and deeper integration with roster structures. 

We’re excited to announce the release of Humanforce Workforce Management (Cloud) version 6.0.57. This version brings meaningful improvements across rostering, timesheets, APIs, and user interface functionality. Key updates include stricter roster alert controls, expanded filtering options, qualification enforcement, improved shift bid tracking, and a smoother API and timesheet experience. These enhancements reduce user error, support compliance, improve performance, give managers better control over planning and approvals, and through newly introduced integrations, system administrators and payroll professionals benefit from improved data transparency, accuracy, and control. 

Release schedule

• Staging environments were updated on Thursday, 24th July 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.57 overnight on Wednesday, 6th Aug 2025

Roster Manager

Management > Rostering > Roster Manager

Rostering alert blocking shift assignments with conflicting leave or unavailability

Users assigning shifts in Roster Manager will now experience a blocking alert (rather than just a warning) when trying to assign an employee who is unavailable or on leave, if they have the Restrictive flag checked in the Roster Alert configuration.

This prevents accidental scheduling conflicts, helping managers avoid operational gaps and reducing the chance of employee dissatisfaction or disputes. It ensures only available and eligible staff are rostered, ensuring better operations and compliance.

New Filter by Location Group

A “Location Group” filter has been added to all Roster Manager views, enhancing the recently introduced Group By “Location Group & Location” option.

This makes it easier for large or multi-site organisations to focus on specific groupings within their scheduling operations. Managers can now streamline their view, making it easier to edit or analyse rosters by location groups.

Faster Notifications for Min & Max Period Hours

The Roster Manager now pre-checks an employee's Clock-in Settings to determine if Min/Max Period Hour alerts apply, significantly speeding up the generation of relevant warnings.

By avoiding unnecessary validations, this enhancement improves rostering speed, especially for larger teams. Users benefit from quicker feedback and fewer delays when scheduling.

Display of Assigned Shifts in Role View Grouping

Assigned shifts no longer appear as unassigned in Role View when the chosen Group By field is empty. The UI now correctly displays the assigned employee.

This prevents confusion and ensures shift ownership is always clearly visible, even when grouping metadata is incomplete. It simplifies auditing and reduces the risk of duplicate or missed allocations.

Mandatory Qualification Overrides in Roster Manager

The permission to override mandatory qualification requirements is now recognised in Roster Manager. This means now when adding, editing, or opening shifts, for either Employee's Role Qualification, or Employee's Location/Department Mandatory Qualification the permission will be enforced in Roster Manager. 

Users with the correct permissions can now intentionally override qualification warnings without being blocked, while those without permission are still protected. This supports operational flexibility without compromising governance.

Template Manager

Management > Rostering > Template Manager

Non-Attended Role Defaults Now Set Correctly

Shifts tied to roles configured as “Always flag as 'Non-Attended’” will now automatically inherit this setting when added or edited in Template Manager.

This reduces manual input errors and ensures shifts reflect correct attendance expectations by default. It helps maintain consistency across schedules and reduces compliance risk.

Timesheets

Management > Timesheets > Timesheets

Break Times Automatically Applied When Creating Timesheets

When adding new timesheets (manually, from default hours, or from rosters), break times are now auto-applied based on award profiles or rostered data.

This saves time and increases accuracy, especially in high-volume environments. It ensures award compliance and reduces the likelihood of incorrect timesheet calculations or payroll errors.

Smooth Timesheet editing

When editing timesheets Timesheet Admin users will no longer receive 404 error responses when lacking permission to view rate breakdowns.

Home Screen

Home > My Team

Shift Bids Pending Count Now More Accurate on Home Screen

The “Shift Bids Pending” tile in the Home > My Team screen now considers all assigned Locations and Departments and includes shifts up to 60 days in the future.

Managers now get a more accurate and actionable count of pending bids, helping them respond faster to workforce needs and avoid missed opportunities.

Integration Central

Management > Advanced> Integration Central  

Email Notifications on File Import Task Completion

Users can now opt to receive email notifications when file import tasks in Integration Central complete. Each notification includes the run log as an attachment, helping teams stay informed without waiting on long-running processes. This update boosts productivity by letting users shift focus while maintaining awareness of import progress. Note: run times are reported in UTC, and ad-hoc task names include a local-time timestamp for uniqueness.

Please refer to this help article for related information.

WFM > HF Payroll - Ability to mark employee as payroll tax exempt

Users will now be able to mark employees as payroll tax exempt when Editing employee in Payroll. This enables businesses to manage their employee data and tax filings in a more accurate, fair and compliant manner.

Please refer to this help article for related information.

HF PAYROLL Integration > Protect Termination Reason Data

This update prevents employee sync operations from overwriting a termination reason already set within HF PAYROLL. Organisations can now confidently manage termination information directly in HF PAYROLL without fear of it being unintentionally cleared or replaced by updates from HR or WFM systems. This ensures data integrity and reduces the risk of manual rework in payroll.

Please refer to this help article for related information.

Employee Forwarding > WFM to HF PAYROLL Postcode Sync Fix

With this update, postcodes are now forwarded automatically and consistently, ensuring accurate address data in HF Payroll with no extra user action required. This enhancement streamlines payroll processing, reduces manual corrections, and supports better compliance and data integrity for your organisation.

Please refer to this help artice for related information.

Employee Forwarding > Sync Leave Accrual Start Date to HF PAYROLL

Leave Accrual Start dates are now correctly forwarded to HF PAYROLL when using employee forwarding, whether triggered by webhook or data import. This fix eliminates discrepancies that previously required manual intervention, ensuring accurate leave setup and reducing onboarding friction for new or updated employees.

HF HCM Suite Integration > Address Data Fix for NZ Employees

Employees in New Zealand with personal addresses can now be synced from HR to HF PAYROLL with accuracy. The system no longer sends an invalid “State” field to HF PAYROLL for NZ addresses, preventing sync errors. This reduces manual setup and streamlines the process of creating or updating employee records with international address structures.

Rest API

Integrations > Rest API

Roster Labour Group Data Now Available via GET RosterItems API

The GET RosterItems API now includes the RosterLabourGroup field, making labour group data available in API responses.

This supports improved integration and reporting workflows. Data teams and analysts can now access more granular information programmatically, enabling richer insights and tracking.

 Improved API Response for Employee Qualifications Without LDR

The GET /employees/{guidKey}/qualifications API has been enhanced to avoid 403 errors when an employee lacks LDR (Location, Data, Role) details.

This update improves system stability and reliability for API consumers. Integrators can trust more consistent and predictable responses when managing employee qualification data.

We’re excited to announce the release of Humanforce Workforce Management (Cloud) version 6.0.56, featuring optimisations to data retrieval, enhancements to data protections, improved handling of payrate edits, REST API improvements and more. These updates help improve the speed, stability, and clarity of your core workflows, enabling smoother operations for workforce managers, payroll administrators, and integration teams.

Release schedule

• Staging environments were updated on Thursday, 10 July 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.56 overnight on Wednesday, 23 July 2025

Roster Manager

Management > Rostering > Roster Manager

Bulk Add Shifts Across Multiple Days in Roster and Template Manager

Creating recurring shifts across your open roster period is now faster and more flexible. The Bulk Add Shifts workflow in both Roster Manager and Template Manager now supports multi-date selection, allowing you to quickly apply the same shift pattern across several dates within your open roster range, for example, every Saturday for the next four weeks.

Just select the days you want, complete your shift details once, and all selected days will be populated with those shifts, saving you time and reducing repetitive input.

This enhancement is perfect for setting up repeat patterns with fewer clicks and greater accuracy.

New Grouping Option: Location Group + Location

We’ve added a new “Group By” view in both Shift and People views within Roster Manager: group by Location Group and Location. This makes it easier to visualise and manage rosters that span multiple sites or departments, based on your organisational structure. 

Note: this is already available in Role view.

Speed boost for Confirm and Read-Only shift updates

System performance has been enhanced when using the Confirm and Read-Only options for bulk shift updates. Managers can now apply updates more efficiently across all shifts with less system strain, saving time during high-volume rostering tasks.

Improved location visibility when creating shifts

In People View, managers will now only see employee locations they are authorised to view. This closes a gap where default employee locations were being returned even without visibility, preventing unintended shift creation.

Home Screen

Home > My Team

Quick Access to Unpublished Shifts in Roster Manager

The “Unpublished Shifts” tile in the My Team home screen now takes users directly to Roster Manager (where available). This makes it easier for managers to jump straight into action and manage pending shifts using Humanforce’s recommended rostering tool. Users without access will still be redirected to Employee Roster.

Template Manager

Management > Rostering > Template Manager

Generate rosters directly from a template

You can now generate a roster directly from within Template Manager, giving you more flexibility to manage scheduling from a central location. A new Generate option is available via the kebab menu for standard templates (support for rolling and rotating templates is coming soon).
This action is only available for templates with lengths in multiples of full weeks (e.g. 7, 14, 28 days), and requires access to all Locations and Departments included in the template.
When generating, you’ll be prompted to confirm the deletion of any existing rosters that overlap with the same Location and Department combinations—other shifts will remain unaffected.

Tip: This feature requires the permission:
Rostering > Allow editing > Templates > Generate roster from template

This enhancement streamlines the workflow for building and updating rosters from predefined patterns, especially when managing complex or recurring schedules.

Timesheet Daily Authorisation

Management > Timesheets > Daily Authorisation

Improved bulk split workflow for greater clarity

Improved bulk split workflow from the Daily Authorisation screen to ensure users are returned to the Daily Authorisation screen after saving or cancelling. This prevents confusion caused by redirection to the Timesheet screen and avoids displaying Daily Auth data in the wrong context.

Payroll

Management > Timesheets > Payroll

Faster payroll processing for large employee batches

We’ve improved how rosters and timesheets are loaded during payroll runs, prefetching this data in bulk per batch to help reduce system load. This significantly improves your payroll processing time, especially for large workforces.

Bulk shift costing for improved performance

The shift costing service has been refactored to handle multiple shifts at once. This enhancement reduces database hits during costing operations, leading to faster, more efficient calculations across both rosters and timesheets, helping to streamline your payroll preparation.

Pay Rates

Admin > Award Config > Rates

Smarter bulk pay rate updates with cleaner revision tracking

We’ve overhauled the logic behind bulk pay rate updates to ensure accurate handling of both future and historical revisions. This means:

• No duplicate revisions when editing a rate for a matching effective date
• Clean audit trails with properly backdated or forward-dated changes
• Inherited charge-out rates for consistency in billing
• Accurate percentage or fixed increases based on the correct prior revision

These improvements helps to reduce errors, save time, and ensure data integrity for payroll and compliance.

Improved handling of single and bulk pay rate changes to support audit logs

We’ve improved pay rate management by making Rate, Charge Out Rate, and Effective Date fields read-only when editing single existing pay rates. This change prevents unintentional updates to the existing rate and ensures users manage changes through proper pay rate revision workflows, maintaining accurate audit history.

For more information, check out the Maintain Pay Rates in Humanforce WFM help article.

Employee Management

Management > Employee > Employee Management

Limit one primary contact per employee in WFM

This change ensures that WFM supports only one primary contact per employee, resolving integration issues. Existing data has been cleaned up using the latest edit time to set a single primary contact, and validations have been added to prevent multiple primaries. No impact to WFM Work App, Thrive, or existing payroll imports.

Access Levels

Admin > Security Config > Access Levels

Improved alignment between field-level permissions and report visibility

We’ve enhanced security and privacy in Workforce Analytics by aligning employee field-level permissions with field visibility in key reports. Users with restricted access will no longer see hidden personal fields in the Employee Qualification Data, Employee Basic Details, and Employee Extended Details reports. This update helps prevent unintended data exposure and aligns report visibility with user permissions.

More accurate leave balance visibility controls

We’ve refined the logic behind the “Hide balance for self or others” setting to ensure it applies only to the specific leave shift types it’s enabled for. Previously, enabling this option could unintentionally hide all leave balances. Now, you get precise control over what’s visible, protecting privacy without restricting access to unrelated leave information.

Quicker load times for the Access Levels table

Managing lots of Access Levels? This change delivers improved performance of the Access Level screen by optimising data retrieval. Enjoy quicker load times and improved efficiency when managing a large number of access levels.

REST API

Employee > Employee Contacts
Post/api/1.0/employees/{guidKey}/employeeContacts
Patch/api/1.0/employees/{guidKey}/employeeContacts/{employeeContactGuidKey}

Limit one primary contact per employee in WFM 

This change ensures that WFM supports only one primary contact per employee, resolving integration issues. Both post and patch employee contacts will enforce this logic and will return an error if more than one primary contact is created. 

Existing data has been cleaned up using the latest edit time to set a single primary contact, and validations have been added to prevent multiple primaries.

We’re excited to announce the release of Humanforce Workforce Management (Cloud) version 6.0.55, featuring critical performance upgrades, improved reliability across rostering and timesheets, and enhancements to data syncing and reporting. These updates help improve the speed, stability, and clarity of your core workflows, enabling smoother operations for workforce managers, payroll administrators, and integration teams.

Release schedule

• Staging environments were updated on Monday, 30 June 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.55 overnight on Wednesday, 9 July 2025

Roster Manager

Management > Rostering > Roster Manager

Faster load time for Role view

To improve page load speed for teams managing complex rosters, shift comments now load only when users click the comment icon on a shift tile. This reduces the amount of data fetched upfront while still maintaining access to key notes and annotations as needed.

Department and role prefilled on Add Shift

When adding shifts with Group by Location enabled, the Department and/or Role will now auto-populate if only one option is available for the selected Location. This reduces manual entry, streamlines shift creation, and helps ensure data consistency.

Improved performance for large datasets

We’ve optimised system performance for Role View and Roster Notifications by compressing large datasets across both Roster Manager and Template Manager. This reduces bandwidth usage and improves responsiveness for teams managing extensive rosters.

Timesheets

Management > Timesheets > Timesheet Admin

Faster bulk authorisation

Bulk authorisation now uses a single preloaded dataset to check for overlapping times, reducing database calls. This enhances system performance during high-volume approvals and saves time for payroll and rostering teams.

Improved error handling for active timesheets during bulk edit

A new warning message appears when active (in-progress) timesheets are included in a bulk edit selection. This prevents internal errors and helps users better understand which timesheets can be edited safely.

Better handling for deleted shift types

If a timesheet is linked to a deleted shift type, the system now displays a clear warning instead of failing with an error. This improves reliability and helps administrators quickly identify and correct outdated or invalid records.

Home

Home > My Team

Faster load time for My Team overview

We’ve improved how the My Team dashboard retrieves and processes data, reducing the time it takes for managers to view their team’s current status. This allows for quicker insights and more responsive decision-making.

Messages

Employee > Messages

Messaging screen performance improvements

The Messaging screen now loads significantly faster thanks to optimised message retrieval processes. This enhancement improves the overall user experience when sending or reviewing messages within the platform.

Reports

Reports > Payroll > Pay Comparison

Corrected format for Preview Payroll Data

We’ve resolved an issue where using the Preview Payroll Data option with Period Totals generated a Comparison-format report. This fix ensures the report is delivered in the correct plain Preview format, giving payroll teams a clean, high-level view of employee totals without unnecessary comparison data.

REST API

Integrations > REST API

Get Templates endpoint – Last Edit filter

The Get Roster Templates endpoint now supports a Last Edit filter, allowing connected systems to retrieve only templates or items updated since the last sync. This enhancement reduces integration load, speeds up processing, and improves efficiency for external data syncs.

We’re pleased to introduce Humanforce Workforce Management (Cloud) version 6.0.54.  This release introduces faster, more efficient workflows across Humanforce Workforce Management by improving efficiency with faster shift creation, enhanced timesheet approvals, quicker loading across key screens and more.

This release also ensures that our Back Office (TimeTarget) customers get to enjoy an easier employee role set up through the new display of selected roles in Humanforce WFM (Cloud), thereby enabling them to transition over to these operations in Cloud WFM.

Read on for all the details!

Release schedule

• Staging environments were updated on Thursday, 12th June 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.54 overnight on Wednesday, 25th June 2025.

Timesheets

Management > Timesheets > Daily Authorisation

New Daily View for Timesheet Authorisation

We’re thrilled to introduce the new Daily Authorisation view, designed to give frontline managers a focused, day-by-day view of timesheets. This update simplifies the authorisation process, improves timely payroll delivery, ensures more accurate employee pay and the prevention of missed payments, and also improves system performance by reducing overall system load.

Start using the Daily Approval Screen today to streamline payroll and boost system performance today. For setup guidance and permission options, check out the Daily Authorisation view in Timesheet Admin help article.

Location, Department and Roles data loading performance improvements

We’ve improved the performance of loading Location, Department, and Roles data when editing timesheets, making the experience faster and more responsive. Managers will now notice quicker access to these dropdown fields, especially when working with large or complex datasets. This enhancement streamlines the process of adjusting timesheets, reducing wait times and improving overall efficiency when managing employee records.

Roster Manager

Management > Rostering > Roster Manager

Create and assign multiple shifts in one simple workflow

You are now able to add multiple shifts and assign those shifts in the same flow, providing a more efficient and intuitive way to build your roster in bulk. 

To get started:

1. Go to Management > Rostering > Roster Manager
2. Click Shift in the view picker 
3. For the desired date in the roster grid, click the + icon
4. Select Add multiple shifts
5. In the window that opens, select Location and Department and click Apply
6. Enter the number of shifts for each role (and any other shift details you require)
7. Click Add and Assign Shifts.

The Assign Employees window will open, allowing you to assign multiple shifts in the same flow.

Location Grouping availability in Rostering

We’re pleased to announce that we have introduced a new Group By option in Roster Manager particularly beneficial for organisations with comprehensive location groups. This Location Grouping feature is now available in rostering, enhancing scheduling capabilities for administrators and managers. Roster Managers will now benefit from enhanced rostering control through more targeted filtering and grouping of company portfolios or subgroups during rostering operations. In addition to this, managers will experience more streamlined scheduling across multiple related locations through the newly introduced Location grouping and filtering options. 

Stay tuned for the delivery of the same option in both Shift and People view soon. 

Continued performance improvements

We continue to invest in optimising the performance of Roster Manager, introducing changes to make publishing or unpublishing all shifts faster and more efficient for you.

Stronger validation against employment start dates

We've added additional validation to prevent employees from being rostered for a shift prior to their employment start date. This enhanced validation capability ensures employees are not rostered ahead of their employment start dates, whilst increases employee pay accuracy and compliance confidence. 

Employee Management

Management > Employee > Employee Management

Easier employee role set-up with the display of selected roles

Back Office to Humanforce WFM (Cloud): We continue to bring core Back Office functionality into Humanforce WFM (Cloud) to improve efficiency, control, and ease of access. In this release, we’re pleased to introduce, easier employee role set-up with the display of selected roles.

In the Roles and Profiles table within the Employee Management screen, any roles that have already been selected for an employee will now appear at the top of the list. This means that when setting up or editing employee Location, Department or Roles information, you will no longer need to scroll through a long list to find the roles that matter. This update helps you quickly identify and manage the relevant roles, making role revision faster and more intuitive.

Pay rate dropdown performance improvements

We’ve enhanced the Pay Rate selection experience in the Employee Management screen by significantly improving the loading time of the Pay Rate dropdown when editing a Role Revision. With this improvement, the options now load much faster, making the process of updating roles and pay rates more efficient and responsive. This helps managers complete employee updates more quickly and with ease.

Workforce Analytics

New exclude inactive templates filter in Roster Templates Report

Management > Advanced > Workforce analytics

You can now filter out inactive templates in the Roster Templates (built-in) report within Workforce Analytics. We’ve added a new filter option to the report’s dashboard parameters. After clicking the Parameters button, you’ll see the option to exclude inactive templates, giving you greater control over the data displayed. This update helps you focus only on current and active roster templates, making your reports more relevant, cleaner, and easier to interpret.

Home

To Do List performance improvement

Home > View > My Team

We’ve made a performance improvement to the "My Team" view on the WFM Home Screen, specifically enhancing how quickly the To Do list loads. This update optimises the way Expiries information is fetched, resulting in a smoother and slightly faster loading experience. Managers can now access their team’s tasks more efficiently, helping them stay on top of important actions without unnecessary delays.

We’re pleased to introduce Humanforce Workforce Management (Cloud) version 6.0.53.  This release delivers significant benefits to many users such as enhanced rostering related error notifications, area-based conditions, template importing performance, analytics, data accuracy, and payroll exports for greater reporting efficiency. 

This release also enables even more of our Back Office (TimeTarget) customers to access some of reporting capability they are already familiar with, thereby enabling them to  transition over to these new reporting operations in Cloud WFM.  

Read on for all the details!

Release schedule

• Staging environments were updated on Thursday, 29th May 2025
• All Humanforce WFM (Cloud) account and UAT environments will be automatically updated to version 6.0.53 overnight on Wednesday, 11 June 2025.

Roster Manager

Management > Rostering > Roster Manager

Error notification for failed request confirmations via SMS or push notification

To help roster managers determine if shift request confirmations via SMS or push notifications have been generated successfully we have generated an error notification at the top of Request Confirmation window. This will assist roster managers determine the number of shift requests that failed to send, and the reasons for incomplete requests. 

Area filter award profile conditions applied to shifts

Rules with "Area" filter special conditions will now successfully be applied in Employee/Dept Rostering when the relevant Area is selected for an assigned shift. This means when award profiles are set up with a special condition using the area filter, shifts will now correctly be applied to these set conditions. 

Optimised Template importing processing

Roster managers will experience faster template import processing when importing a template into an existing roster period with large dataset. Roster Managers will no longer experience temporary page freezing or inability switch between view tabs, whilst reducing the overall time it takes to import a template into Roster Manager.

Template Manager

Management > Rostering > Template Manager

Grouping visibility with shift deletion

When a "Group by" option is applied and shifts are deleted, the grouping will now be automatically removed from the template immediately, without requiring a page refresh. 

Timesheets

Management > Timesheets > Timesheets

Back Office to Humanforce WFM (Cloud)

We continue to bring core Back Office functionality into Humanforce WFM (Cloud) to improve efficiency, control, and ease of access. In this release, we’re pleased to introduce:

Roster and Timesheet charge out reporting in Workforce Analytics

Workforce Analytics now contains additional Roster and Timesheet charge out reporting data for enhanced workforce reporting capability. Timesheet managers will now be able to access "Roster Charge Out Report" and "Timesheet Charge Out Report" capability in Workforce Analytics to perform more detailed reporting through Cloud WFM, and migrate away from Back Office (TimeTarget) reporting operations. 

Changing Default list filter from Unauthorised & No-Shows

“Unauthorised & No-Shows” is no longer the default filter applied to pages being loaded when either your browser does not have memory of the last filter used on the page, or when the browser recalls the last view was “All Timesheets” or “All Timesheets & No Shows”. 

Hourly rates displayed on timesheet admin  

We now ensure that when the Hourly Rate field is included in the table, the hourly rate value displayed is based on the Employee's assigned Pay Rate or the Override rate that was applicable for the timesheet date.

REST API

Effective Award Profile per date of timesheet

We have improved a query for the “GET /Timesheets” endpoint to ensure the API returns the most accurate effective award profile per date of timesheet. The “GET /Timesheets” endpoint will now return the correct effective award profile per date of timesheet.

Payroll Integrations

Chris21 Payroll Export - Weekend counter column addition

We have now added Weekend counter exporting data as an additional column for Chris21 payroll export. Reporting managers will be able to access this additional information when this option is enabled from the Pay Company configuration.

Exporting pay runs to Pay Global Payroll

Humanforce Cloud now supports exporting pay runs to Pay Global Payroll (PAYGLOBAL_CONFIG1, PAYGLOBAL_DEMO). After processing a pay run, you can view it and then select “Pay Global Payrun Export” from the Export dropdown to download the data in the appropriate format, streamlining integration with third-party payroll systems.

We’re pleased to introduce Humanforce Workforce Management (Cloud) version 6.0.52.  This release delivers a broad range of improvements across key modules, including Roster Manager, Template Manager and Integrations. We’re also delighted to share that automatic forwarding of employees to Humanforce Payroll is now available for those who wish to opt in for early access. 

Read on for all the details!

Release schedule

• Customers with staging environments will be kept informed of the schedule for release to staging environments
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.52 overnight on Wednesday, 28 May 2025.

Roster Manager

Management > Rostering > Roster Manager

Improved shift sorting

We've added to the sorting criteria for shifts in Roster Manager.  Shifts are now sorted by shift start time, then shift end time. This means that when you have multiple shifts with the same start time and varying end times, they will appear in time order.

New option to edit Labour Group from Role View

When you are grouping by Labour Group in Role View (and are viewing a single day), you are now able to edit a labour group directly from Role View.

Labour Group break minutes in shifts created in bulk

When bulk adding shifts to a labour group and the labour group break minutes is set to 0, the break minutes in the shifts created will default to 0. 

Faster loading of Fill shift

We've improved the time it takes to load your employee list when entering the Fill shift screen. 

Template Manager

Management > Rostering > Template Manager

New option to display Custom Roster Fields

Custom Roster Fields are now available in Shift detail settings so you can toggle display of each field in the shift tiles on/off as needed, improving visibility of key shift information directly on the template.

Timesheets

Management > Timesheets > Timesheets

Improved handling of timesheet splits

We’ve improved handling of timesheet splits in scenarios where a timesheet has a correct active break alongside deleted breaks. The timesheet will split successfully if the deleted break start times are later than the first timesheet split's end time.

Payroll

Management > Timesheets > Payroll

Payrun upload to Xero NZ

After processing a payrun in WFM, attempting to do a Direct Upload to Xero API may have failed due to an integration issue. This has been resolved so the upload can complete without issue.

Optimised Cloud Workforce Management payrun processing

Customers will now experience up to 85% faster Cloud WFM payrun processing through a number of released payrun processing enhancements. These include streamlined batch processing of 100 employees, up-front pre-loaded batch processing of critical payrun information, and single call, serialised saving of all payrun transactions. 

Employee Management

Management > Employee > Employee > Employee Management
Admin > Security Config > Access Levels

New permission options for controlling visibility of Pay Rate names and rates

The permissions for viewing pay rates within the Employee Management space have been expanded, to provide the option to allow a user to see and change Pay Rates without seeing the actual rate value. This enables more of your team members to help update Pay Rates within an employee's role revision by referencing the Pay Rate name, while keeping the hourly rate ($) information hidden.

Clocking

Improved usability for Shift Transfer

We’ve addressed a limitation in the Employee Self Service workflow when using the Shift Transfer function. This feature now allow users to end their active timesheet and immediately clock a new timesheet with different values (eg, new role or new department) without needing to re-select the Location.

Integration Central

Management > Advanced > Integration Central

Employee forwarding to Humanforce Payroll: early access availability

Automatic forwarding of employees from HR to WFM and Humanforce Payroll, including the employee's current active role and rates, is now available for customers who wish to opt in for early access. If you’re interested in opting in for early access, reach out to your Humanforce contact. 

Humanforce HR to WFM

Improved employee data sync of employees with termination dates (such as fixed-term contracts)

With this improvement, employees with a termination date in their profile at the point of creation (such as fixed-term contracts) will be successfully loaded to Humanforce WFM. Employee data will also sync with WFM after termination dates (up to a configured number of days) to ensure the accuracy of final pay processing.

Improved reliability for Qualifications syncing

We’ve improved the reliability of syncing employees' qualifications (that are in non-draft status) from Humanforce HR to WFM. This sync occurs when the Qualification Instance Updated webhook is triggered, or when an employee bulk import is run in Integration Central.

Improved logs of data syncs

Logs for all webhooks (that send data from HR to WFM) have been expanded to include data syncs that were successfully processed without any errors, improving traceability. Previously, only errors were logged.

Field mapping enhancements

Field mappings in Humanforce HR to WFM integration now allow mappings with HR Job.Remuneration fields (where applicable). We’ve also removed irrelevant fields in the mapping drop-downs making it easier to setup accurate field mapping.

File imports: improved handling of empty rows

With this improvement, all empty rows of data will be skipped and a log of these skipped rows provided back to users for review via Integration Central log screens. Further, we have also introduced a maximum row limit per file of 50k.

Datapay NZ: easier mapping and improved tasks

We’ve made mapping Pay-Types for the Humanforce Payroll - Datapay NZ integration much easier by keeping the column names in the table visible at all times.  Previously, the column names would disappear out of view when you scrolled down.

We've strengthened the stability of Datapay NZ tasks to ensure Pay-Type mappings remain intact. Previously, navigating directly to the scheduler page after reopening a saved task could cause configurations to be lost. With this update, managing settings is more intuitive and efficient.

REST API

Role revision improvements

This improvement aligns our API with the web application when it comes to modifying roles for an employee. Specifically, when using the POST and PATCH Employee and Employee/RoleRevision endpoints, the Revision Effective Date can no longer be older than the Employee Start Date. 

This ensures Role Revisions are not updated in a way that makes them incompatible when employee data is synchronized with payroll systems.

Award Profile with shifts

It's now possible to find the Award Profile associated with a shift using the Roster Items endpoint. It includes the award profile that was effective for the shift based on the roster date.

For more information and API documentation, visit Humanforce WFM REST API Overview.

We’re pleased to introduce Humanforce Workforce Management (Cloud) version 6.0.51. This release delivers valuable enhancements across rostering, payroll, and API integrations, as well as introduces new data capture options in Employee Management. These improvements help payroll and operations teams improve efficiency, reduce manual tasks, and maintain data accuracy across the platform.

Read on for all the details!

Release schedule

• Staging environments were updated on Thursday, 1 May 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.51 overnight on Wednesday, 14 May 2025

Back Office to Humanforce WFM (Cloud)

We continue to bring core Back Office functionality into Humanforce WFM (Cloud) to improve efficiency, control, and ease of access. In this release, we’re pleased to introduce:

Manually interpret payrun data at daily level

Management > Timesheets > Payroll

You can now manually edit payrun data for individual days within the payrun screen. This allows you to adjust pay types when timesheet data is correct but payroll interpretation needs modification.

Manual edits can be made in the Daily breakdown of pay types section:

• Click on a date or unit value to open the paytype list
• Pay types with existing values appear at the top of the list for easier access
• Edit the required pay types
• Click OK to save your changes

⚠️ Manual overrides will be cleared if the payrun is reprocessed.

Permission required: Allow manual editing of payroll paytype data

Note: Manual interpretation remains available during pay processing at the timesheet level, where you can change pay types on specific timesheets. This new option at the daily breakdown level offers greater flexibility, allowing you to revise interpreted payrun data independent of the timesheet.

Smartly Payroll export now supported on cloud

Management > Timesheets > Payroll

You can now export pay runs directly to Smartly Payroll (SMARTPAYROLL_CONFIG1) via the Export dropdown in the payrun screen. This makes integration with Smartly Payroll simpler and brings this export functionality to Humanforce WFM (Cloud).

Payroll

Management > Timesheets > Payroll

Download and preview SFTP export files

When exporting to SFTP, you can now download a local preview of the export file directly from the payrun. This gives payroll teams the ability to review files before they are sent to their destination.

Roster Manager

Management > Rostering > Roster Manager

View Labour Group and Custom Roster Fields in shift tiles

Two new options are now available in Shift detail settings to improve visibility of key shift information directly on the roster:

• Labour Group: Display the labour group associated with each shift.
• Custom Roster Fields: Display any custom fields set up for shifts.

When enabled, these fields will be visible on shift tiles in the roster grid, helping managers quickly access important shift details without needing to open individual shifts.

Filter by Labour Group

You can now filter by Labour Group in People view and Role view, making it easier to focus on specific groups during rostering.

Automatically populate Custom Roster Fields when bulk adding shifts

When adding shifts into a Labour Group in bulk, any assigned Custom Roster Fields now automatically populate on new shifts, reducing manual entry.

Employee Management

Management > Employee > Employee Management

New Payroll Tax Exempt setting

A new Payroll tax exempt checkbox has been added to the employee’s Employment details. Use this to indicate whether employees should be excluded from payroll tax calculations.

Permission controlled via: Field Permissions > Employment details
API support: Available via GET, POST and PATCH in the Employees endpoint.

Note: This field is not yet available in integrations, including Humanforce Payroll. Support for integrations will be added in a future release.

REST API

Integrations > REST API

Correct ExportPays value in Employee summary API

The EmployeeSummaryModel (GET /Employees) endpoint now correctly returns the ExportPays value, which reflects the “Include in Payroll Export” setting.

We’re excited to announce Humanforce Workforce Management (Cloud) version 6.0.50, delivering practical enhancements across rostering, payroll, reporting, and integrations. This release introduces smarter shift handling, new permissions, improved reporting flexibility, and important integration fixes—helping you streamline operations and maintain accuracy across connected systems.

Read on for all the details!

Release schedule

• Staging environments were updated on Thursday, 17 April 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.50 overnight on Wednesday, 30 April 2025

Roster Manager

Management > Rostering > Roster Manager

Apply shift type hierarchy when using leave reassignments

When you create a timesheet using a leave shift type and the employee has insufficient leave, the system now automatically applies the next available shift type based on the defined hierarchy. This ensures shift assignments are completed without manual correction.

Tip: Configure shift type hierarchies in Admin > Award config > Shift types.

New permission: Assign and unassign shifts only

A new permission—Assign and unassign only—lets users manage shift allocations without access to full roster editing.
Make sure the Allow editing permission is disabled to restrict access correctly.

Display labour group comments in Role view

When Group by labour group is enabled in Role view, comments linked to the labour group are now visible. This makes context-specific information more accessible within the roster.

Import templates on any day

You can now import templates on any day within the roster date range, not just the original start date. This allows for more flexible planning and easier template reuse.

Payroll

Management > Timesheets > Payroll

Xero NZ timesheet upload fix

We’ve resolved an issue where timesheets were not being created in Xero NZ after a successful payroll export.

Important notes:

• Reimbursement pay types are not included in the export
• Manual payslip creation in Xero NZ is required if the employee is not set up for auto-payslip creation

Reports

Reports > Roster > Roster by roles

Order shifts by start time

The Roster by roles report now includes an option to order shifts chronologically by start time. This improves readability, especially when reviewing or printing reports with multiple shifts per role.

Workforce Analytics

Management > Advanced > Workforce analytics

New data field: Employee default period

The employee’s Default Period field is now available in the following data sources:

• Leave request
• Leave balance
• Roster template

This supports more granular filtering and grouping of workforce data.

Tip: Default periods help define shifts into ranges (e.g. morning, evening), and can be used to support better sorting and filtering in rosters and reports.

REST API

Integrations > REST API

Improved timezone handling for mixed clock sources

We’ve made improvements to how timezones are handled when a timesheet is clocked in using Humanforce Web or the Mobile App, and then clocked out via the REST API.

This ensures start and end times are correctly aligned across systems, reducing inconsistencies when capturing time through different entry methods.

Integration Central

Management > Advanced > Integration Central

Humanforce HR qualification sync

Qualification updates in Humanforce HR now sync reliably to WFM when the Qualification Instance Updated webhook is triggered or when running a bulk employee import.

Download task history to CSV

You can now export task history logs as CSV files, making it easier to review, audit, and troubleshoot integration activity.

Historical logs in Data Import

Historical logs in the Humanforce HR Data Import section are now retained. You can now view entries older than the current day—restoring access to important historical integration records.

Early access features

The following features are available in version 6.0.50 as early access and are not enabled by default.

To activate either feature on your site, log a support ticket via Humanforce Help.

Sync role revision effective dates from Humanforce HR

Customers using the Humanforce HR to WFM integration can now sync role revisions into WFM with the correct effective date, ensuring downstream payroll accuracy.
Learn more about the HR-WFM integration.

HR-WFM employee forwarding with pay rate

The employee forwarding feature now includes the employee’s current active role and pay rate when syncing data from Humanforce HR to WFM and then to Payroll. This ensures accurate and complete payroll setup across systems.