We’re happy to announce the release of Humanforce Workforce Management (Cloud) version 6.0.71, delivering important improvements across bid management, roster visibility, reporting, and everyday workflow efficiency. From enhanced Fill Shift functionality to richer WFA reporting data, these updates are designed to help your teams work faster, with clearer context and fewer clicks.

Release Schedule

• Staging environments were updated on Thursday, 26 February 2026
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 11 March 2026

Enhanced Bid Management in Roster Manager

Management > Rostering > Roster Manager

Bid management is now fully embedded inside Roster Manager bringing greater visibility, stronger compliance, and a more streamlined workflow to your shift filling process.

Shift Bidding allows employees to express interest in vacant shifts. With this enhancement, employee bids are now visible directly within Roster Manager, enabling managers to review and action them within the same unified rostering workflow, rather than navigating to Bid Manager separately. 

Managing shift bids in Roster Manager provides greater context and visibility. Managers can view all eligible employees including those with existing shift offers and active bids on a single screen, supporting more informed and transparent prioritisation decisions when allocating shifts. It also ensures stronger compliance, as the Fill Shift process applies key validation checks such as availability, qualifications, maximum hours, and additional shift warnings when assigning the shift within Roster Manager.

New capabilities include:

• Active Bids and No Active Bids filters to quickly identify shifts requiring attention
• A visual bid indicator on shift tiles for at-a-glance awareness
• A dedicated “Bid” status label within the Fill Shift workflow
• A new Bid/Offer Time column to track when bids or offers were submitted
• Automatic employee ordering by priority — placing bids first, followed by offers and other employees

These enhancements eliminate manual effort, reduce unnecessary clicks, and allow managers to act confidently within their existing rostering workflow.

To learn about the functionality, review our help article Managing shift bids in Roster Manager

Improved Labour Group Visibility in Role View

Management > Rostering > Roster Manager

We’ve introduced two enhancements to make labour group management clearer and more flexible across Roster Manager and Template Manager.

New “Sort By” options

You can now sort labour groups by:

• Start time
• Alphabetically

This makes it easier to review rosters and templates in the order that suits your workflow.

Function name displayed in headers

The Function name now appears in the labour group header (alongside Event details), giving you clearer context at a glance and helping reduce confusion when managing complex event rosters.

Fill Shift Remembers Your Filters

Management > Rostering > Roster Manager

The Fill Shift window now remembers if you had disabled certain filters - to widen your search - so you don’t have to reconfigure them every time you fill a shift. This reduces repetitive clicks and makes it faster to see the right employees for the shift you’re filling, especially when you’re working through a lot of shifts in a row. 

For example, if you've disabled the "Default Department" filter, then next time you open the Fill Shift window, it will remain unchecked - even if you're dealing with a shift in a different location than before. 

That means:

• Less deselecting filters each time
• Faster processing when working through multiple shifts

A small change that makes a big difference when managing high volumes.

Faster Employee Search in Timesheet Admin

Management > Timesheets > Timesheets

When the Roster Name column is enabled in your view, you can now search by Roster name - as well as Employee name or code.

This ensures you can find employees using the naming convention you rely on day-to-day — making timesheet management quicker and more intuitive.

Expanded WFA Variance Reporting

Management > Advanced > Workforce Analytics

We’ve enhanced WFA Variance Reports with additional data fields for greater visibility and reporting accuracy.

New fields now available in report output and underlying data:

• Labour Group
• Event
• Event Export Code

These additions improve insight across Variance Analysis by Hours and PayType Reports, giving you richer data to support more accurate workforce analysis.

We’re excited to announce a powerful new addition to your rostering — Rotating Roster Templates – bringing greater fairness, flexibility, and efficiency to workforce scheduling, whilst making it easier than ever to balance coverage needs with employee satisfaction.

With Rotating Roster Templates, you can now build shift rosters that fairly rotate employees through morning, afternoon, evening, and weekend shifts — ensuring equitable distribution of work patterns, while streamlining how you manage complex rosters.

Let’s dive in...

🔥 What’s New?

Experience enhanced workforce scheduling through the following new rostering capabilities.

• Create Rotating Rosters Directly in Template Manager: Build rosters where employees automatically rotate through sequences of shifts — such as weekly early, late, and night shifts — ensuring fair workload distribution. This can be performed flexibly either as a weekly, daily or pattern-based rotation, with customised lengths of rotating cycles, and commencement dates pre-set; i.e. 4 days on, and 4 days off, commencing next month”.
• Flexible Sequences & Fixed Shifts: Define rotating shift sequences for roles while also locking in fixed shifts (i.e., staff who always work the same schedule) all within the same template.
• Automated Roster Generation: Generate weeks of rosters at once with staff automatically rotated into the correct shifts, saving time and reducing scheduling errors.

Customers using Rolling/Rotating Templates in the Humanforce Back Office platform (also known as TimeTarget) will be able to switch over to the Rotating Template in Cloud WFM immediately ahead of the Back Office sunset date. See our help article to help you transition. 

⭐️ Why it matters

Rotating shift patterns are helpful in extended opening hours. They are favoured by rostering managers when a business operates outside the conventional nine-to-five schedules, in particular industries such as Aged-care, Healthcare, Local Government, Hospitality, Manufacturing, Construction, and Security, to name a few.

The key benefits unlocked by roster managers, their workforce, and their organisation include:

• Fairness & Equity: Distributes night shifts, weekends, and other less‑desirable times evenly across your team — no more “burdened employees” always stuck on the late shift.
• Operational Exposure: Shift rotations encourage employees to take on new challenges, learn new skills, and interact with different people, which also fosters greater employee engagement in the workplace.
• Employee Satisfaction: Improves work-life balance by ensuring everyone has a chance to work across different shift types, leading to higher morale and lower turnover.
• Streamline rostering: Instead of juggling multiple templates or manually swapping shifts, you can now set up the rotation once and let the rostering system fulfil the pre-set rotation of shifts.

🏁 Getting Started

Getting started is easy. To learn how to get set up and begin publishing your first rotating roster template, follow the instructions in following Help Articles.

• Rotating Roster Templates overview
• Enabling or transitioning to Rotating Roster Templates from Back Office (our soon to be deactivated legacy WFM system known as TimeTarget).

We’re pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.70, delivering important improvements across rostering, timesheets, payroll processing, template management, employee management, and system usability. These updates improve accuracy, strengthen permission controls, enhance compliance checks, and streamline day-to-day workflows for managers, payroll administrators, and system administrators. Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 12 February 2026
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 25 February 2026

Back Office to Humanforce Cloud WFM

We continue to bring key Back Office rostering capabilities into Humanforce Cloud to improve flexibility, fairness, and efficiency in workforce planning.

Rotating Roster Templates

Management > Rostering > Template Manager

You can now create rotating (rolling) roster templates directly in Template Manager, enabling automated rotation of employees across shift patterns such as mornings, afternoons, evenings, and weekends. This enhancement makes it easier to distribute shifts fairly, balance operational coverage, and manage complex workforce patterns without manual reshuffling. By automating rotation logic, you reduce administrative effort while improving transparency and consistency in how shifts are allocated.

For customers new to rotating templates, this feature is available immediately in Humanforce Cloud. For Back Office customers, existing Rolling Templates can be migrated to Cloud for use in Template Manager. 

Keep an eye on What’s New for a detailed release announcement on 25 February, where we’ll share further guidance on setup, migration, and best practice usage.

Roster Manager

Management > Rostering > Roster Manager

Shift types filtered by employee award profile

The Shift Editing dialog now only displays Shift Types that are valid for the selected employee’s award profile and role. This makes shift creation and editing faster and more accurate by removing irrelevant options, helping managers select compliant shift types and reducing the risk of configuration errors.

Template Manager

Management > Rostering > Template Manager

Minimum Shift Gap validation now alerts correctly

The Minimum Shift Gap validation now runs consistently when editing shifts in Template Manager. Previously, warnings were not always triggered when shifts were too close together. This ensures compliance and fatigue management rules are properly enforced during template creation.

Minimum Shift Gap logic corrected for overnight shifts

Template Manager now correctly calculates minimum rest periods for overnight shifts. Previously, Min Shift Gap alerts could appear incorrectly when a next-day shift started outside the required rest period. This aligns Template Manager behaviour with Roster Manager and removes confusion when building templates for employees working across midnight.

Clearer and safer Template Manager permissions

Permission controls in Template Manager have been refined for clarity and improved governance:

• A new “Add shift” permission has been introduced.
• The existing “Add” permission is now “Add template” and only allows template creation.
• The existing “Edit” permission is now “Edit template and shifts” and no longer allows adding shifts.

Users who previously had Add or Edit permissions will automatically have the new Add Shifts permission enabled. This creates clearer separation of duties, reduces accidental permission overreach, and strengthens rostering governance controls.

Timesheets

Management > Timesheets > Timesheets/Daily Authorisation

Update Roster Times now correctly refreshes linked timesheets

The Update Roster Times button now reliably refreshes start and end times on timesheets linked to rostered shifts, even if the roster was updated after the timesheet was created. Previously, changes made in Roster Manager were not always reflected in linked timesheets. This ensures timesheets stay aligned with roster updates, reduces manual corrections, and lowers the risk of payroll discrepancies caused by outdated shift times.

Home Screen

Home

Employee images display correctly on qualification expiry alerts

Employee photos now display correctly for all qualification expiry alerts on the Home page. This small but important usability fix improves visibility and clarity when reviewing compliance alerts, helping managers quickly identify affected employees.

Bid Manager

Management > Shift > Bid Manager

Hide bids from terminated employees

Bids from employees whose termination date is before the shift start date are now automatically hidden. This keeps the bidding list clean and accurate, prevents accidental assignment of shifts to terminated employees, and helps managers confidently award shifts to eligible staff.

Payroll

Management > Timesheets > Payroll

Frozen headers and employee panel in Pay Run screen

We’ve improved the usability of the Pay Run screen for large payrolls. Column headers now remain fixed when scrolling vertically, and the employee name panel stays visible when scrolling horizontally. This makes reviewing and editing pay details significantly easier, especially in large pay runs, reducing navigation errors and improving overall payroll efficiency.

Employee Management

Management > Employee > Employee Management

Update access level even if previous level was deleted

You can now update an employee’s access level even if their previous access level has been deleted, without needing to re-activate the old access level first. This prevents employees from becoming stuck with invalid access configurations and makes it easier for administrators to correct access level assignments cleanly and efficiently.

We’re pleased to announce the upcoming release of Humanforce Workforce Management (Cloud) version 6.0.69, bringing new rostering enhancements to help managers build accurate rosters faster, including improvements to Bulk Add Shift and Role View, plus added flexibility in the Humanforce Payroll integration. Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 29 January 2026.
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 11 February, 2026.

Roster Manager

Rostering > Roster Manager

Bulk Add Shift: Select Shift Definitions (including paid breaks support)

Roster managers can now choose a Shift Definition when using Bulk Add Shift, automatically applying the correct start/end times and break rules to each role. We’ve also improved break handling by adding clearer paid vs unpaid break fields, and ensured duplicated rows retain these settings, making large roster builds faster, more consistent and less error-prone.

Bulk Add Shift: Add comments in Roster Manager and Template Manager

You can now add comments while bulk-adding shifts in both Roster Manager and Template Manager. This makes it easier to capture important shift context (e.g. notes for employees or managers) across multiple shifts at once. Comments can be duplicated across rows where needed and are reliably saved on all created shifts including shifts created within Labour Groups.

Role colours now shown on shift cards in Role View

When viewing rosters in Role View, shift cards now display the role colour indicator on the left edge of each card. This creates a more consistent experience when switching from People View and helps teams using role colours identify roles at a glance.

Introducing the colours along the edge, rather than the entire shift background, ensures we remain compliant with Web Content Accessibility Guidelines (WCAG) and avoid contrast problems with the shift details text.

Admin Settings

Leave Black-Outs

Exclude shift types from block-out block types

Admins can now configure Leave Black-Outs to exclude one or more shift types when setting up black-out block types in Humanforce Web. This gives organisations more control over how leave restrictions are applied, supporting more flexible rules and reducing the need for manual exceptions.

Payroll

Management > Timesheets > Payroll

Faster access to employee pay type breakdown

We’ve streamlined navigation in the Payrun screen so that when employee details are expanded, the daily breakdown automatically expands too. This provides quicker access to pay type details and reduces extra clicks when reviewing employee pay information.

Integration Central

WFM > HF Payroll

Configurable mapping for Email 1 and Email 2 fields

We’ve added flexibility to the WFM → Humanforce Payroll integration, allowing customers to switch which WFM fields map to Email 1 and Email 2 in Humanforce Payroll. This makes it easier to align with your organisation’s preferred contact data setup and improves accuracy for employee email syncing.

We’re pleased to announce the upcoming release of Humanforce Workforce Management (Cloud) version 6.0.68, which delivers improvements to key functions across rostering, shift bidding, leave, payroll and reporting. This release also continues our investment in performance improvements for enhanced productivity. Read on for all the details!

Release Schedule

• Staging environments were updated on Wednesday, 14th January 2026
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 28th January 2026

Roster Manager

Rostering > Roster Manager

New shift validations when you save a Shift to help you capture all the details you need

We've added clearer validations for Area, Event, Function, and Shift Definition to ensure required details are selected before saving a shift. This helps prevent incomplete entries and makes shift creation more reliable and straightforward.

Improvements to Fill Shift so that offering shifts to multiple employees is faster and easier

We improved the Fill Shift experience so selected employees remain chosen when adjusting search text or filters in the Offer tab. This allows users to refine their search and build an offer list without losing prior selections. The update makes offering shifts to multiple employees more efficient and supports more flexible selection workflows.

Easier creation and management of multiple shifts in labour groups

We improved how locations are applied when adding multiple shifts to a labour group that is grouped by location. In this scenario, the system now consistently carries forward the relevant location, reducing the need for manual re-selection and helping ensure shifts are grouped as expected. This makes creating and managing labour groups shifts faster and more reliable.

Refinement of rounding logic to prevent unintended Minimum Roster Hours alerts

We resolved a scenario in Roster Manager where the Minimum Roster Hours alert could trigger incorrectly due to rounding limitations, even when an employee had met their required hours. The alert logic now rounds hours to the expected precision, ensuring employees only receive alerts when they are genuinely below their minimum requirement.

Bid Manager

Management > Shift > Bid Manager

Clearer visibility of shift bids, particularly for overnight and overlapping shifts

We’ve made changes to address scenarios where employee bids for conflicting or adjacent shifts were not displayed consistently in Bid Manager. Bid counts now accurately reflect available bids, and the Bids available for offer label only appears when valid, actionable bids exist. This ensures managers see a clear and reliable view of shift bids, especially around overnight and overlapping shifts.

Timesheets

Management > Timesheets > Timesheets

Split timesheets into more than two parts

We’ve improved timesheet splitting so that users with the Split Timesheet permission can now split a timesheet into more than two parts (even when the Area, Event, Function, Period, and Shift Type view permissions are disabled).

More accurate checks across grouped shift types for Insufficient Leave Balance alert

We’ve improved the Insufficient Leave Balance validation so that alerts now correctly use the shared group balance when employees use different shift types within the same Shift Type Group. This enhancement prevents false Insufficient Leave Balance alerts on timesheets, ensuring more accurate and consistent leave balance checks across grouped shift types.

Leave block outs and approvals

Admin > System configuration > Leave block-outs

Gray-out periods get per day validation 

We’ve improved gray‑out period leave validation so that the limit on the number of employees on leave is checked against each day, rather than across the full date range of the gray-out period.  We’ve also updated the settings label to clarify it applies per day, preventing valid multi‑day leave requests from being incorrectly rejected.

Improved Leave approval handling

In a related change, we’ve also improved Leave Approval handling so that the Max Employees on Leave limit now correctly counts unique employees rather than individual leave entries, preventing scenarios where valid leave approval requests are incorrectly blocked.

Workforce Analytics Payroll Reports 

Management > Advanced > Workforce Analytics

New filter option to refine payroll reports

We’ve added a new Pay Run dropdown filter to the Payroll Data and Payroll Data with Cost Codes reports, allowing payroll administrators to report on a specific processed pay run iteration.

Improvement for non-attended shifts in Pay Comparison Report 

We’ve improved the Pay Comparison Report so that daily totals in “Preview payroll data” now correctly display the Date for payments generated by On-Call overrides on non‑attended shifts, aligning them with attended shift payments.

Payroll

Management > Timesheets > Payroll

Faster loading of individual pay runs in Payrun History

We’ve continued with performance improvements for the Payrun History screen. In this release, we’ve improved the performance of viewing individual pay runs so that detailed pay run data loads faster.

REST API

Better time-zone handling for clock-in validation

We have improved the REST API clock‑in validation to correctly handle customers in different time zones, including New Zealand.

In 2025, Humanforce delivered its most ambitious year of Human Capital Management (HCM) innovation yet, unifying Talent, HR, Workforce Management (WFM), Benefits, and Payroll through deeper integrations, greater automation, and the unlocking of data intelligence. 

Humanforce’s 2025 releases didn’t just upgrade features, incremental developments purposefully elevated the entire Humanforce HCM suite. With automation, data accuracy, and deep integrations now woven throughout the suite, organisations gain unprecedented visibility, teams work with fewer barriers, and employees enjoy fairer and more connected experiences. 

Below is a wrap-up of our key suite-wide developments over this milestone year for our customers, building a truly experience-led, AI-powered HCM suite to empower the frontline workforce, globally.

Humanforce Analytics – Talent

Humanforce introduced a new generation of analytics capabilities, giving talent teams instant clarity into hiring performance and the ability to accelerate time to hire. Recruiters and leaders now get AI-powered answers, deeper funnel insights, and custom dashboards that reveal where hiring flows or stalls. The result is faster decision-making, higher-quality candidates, and a robust analytics foundation that will unify insights across the entire HCM suite as Humanforce Analytics continues to expand into HR, WFM, and beyond in the new year.

Humanforce DataFlow

Since its launch, DataFlow, our powerful streaming integration service, has helped numerous enterprises combine valuable workforce data related to Talent, HR, WFM, and Benefits with their existing data warehouses. By eliminating the need for manual exports and addressing misaligned reporting data, businesses gain real-time operational visibility and enhanced accuracy, while establishing an AI-ready data infrastructure for faster, smarter decision-making.

DataFlow serves as a crucial intelligence multiplier, unlocking essential employee-related data that allows organisations to optimize business reporting and make confident, data-informed decisions quickly and proactively.

Connected Employee Data (HR ↔ WFM ↔ Payroll)

This year cemented Humanforce’s connected-suite vision. Role revisions, pay rates, and employee details flow automatically between HR, WFM, and Payroll. Manual admin disappears, onboarding accelerates, and payroll errors shrink dramatically. With employee data updating consistently across all systems, businesses not only operate with fewer risks, less friction, and complete confidence in the accuracy of every hire-to-pay touchpoint but also generate an ecosystem of employee data that powers intelligent decision-making.

Looking ahead to 2026

With a wave of new AI-powered tools, deeper cross-suite connectivity, and employee-experience-led innovation in store for the year ahead, we are excited about how we will continue to empower workforces into the future.

We’re pleased to announce the upcoming release of Humanforce Workforce Management (Cloud) version 6.0.67, delivers a set of performance improvements, permission-based controls and data accuracy fixes across Rostering, Payroll, Workforce Analytics and Employee Management. This release enhances system responsiveness, strengthens security and access governance, and ensures more accurate reporting and data visibility, helping managers work faster, administrators maintain tighter control, and employees experience clearer, more reliable information.

Release Schedule

• Staging environments were updated on Thursday, 11th December 2025.
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 14th January 2026.

Holiday Season Release Schedule

Release Freeze: Friday 12 December 2025 – Monday 12 January 2026

To ensure stability throughout the busy holiday period, we will be pausing the Humanforce Cloud release schedule from Friday 12 December 2025 through Monday 12 January 2026. This pause helps ensure smooth operations for customers during a high-activity time of year.

Roster Manager

Controlled Editing of Event & Function Fields

Rostering > Roster Manager > Shift Edit

A new “Edit Event & Function” permission has been introduced to manage who can modify Event and Function fields when editing existing shifts. These fields now remain read-only unless the user has the required permission, ensuring clearer access control while still allowing authorised users to make necessary updates.

Correct role assignment when adding multiple shifts

Rostering > Roster Manager > Add Multiple Shifts

Shifts now correctly inherit the selected role filters, counts and break rules, ensuring consistency and reducing the need for manual corrections. Users will no long experience the application of incorrect roles, shift counts or break times when using role filters while adding multiple shifts. 

Improved Shift View performance when grouping by department

Rostering > Roster Manager > Shift View

Shift View performance has been enhanced when grouping shifts by department. Rosters now load more quickly in this view, providing a smoother and more responsive experience when reviewing departmental coverage and making scheduling decisions.

Faster people view load times

Rostering > Roster Manager > People View

The People View in Roster Manager has been optimised to significantly improve shift loading performance. When navigating back to People View, shifts now load faster, reducing delays and allowing roster managers to review and adjust staffing more efficiently, particularly beneficial for large or complex rosters.

Template Manager

Assign & Un-assign actions now permissions-based

Rostering > Template Manager 

Assigning or unassigning shifts in Template Manager now requires the new “Assign & Unassign” permission. Users without this permission can no longer perform these actions, strengthening governance and ensuring template changes are only made by authorised users.

Employee Management

Gender field display

Employee > My Details

Employee gender field  now accurately displays if a value has not been assigned. The field now correctly shows “None”, matching the behaviour of other optional fields and improving data clarity for employees.

Timesheets

Accrual balance checks applied during bulk shift type changes

Timesheets > Timesheet

The timesheet system now correctly validates accrual balances, helping prevent unintended negative balances and improving payroll accuracy. Insufficient accrual balance checks are now triggered when changing shift types via Bulk Edit. 

Payroll

Faster Payrun history loading for high-volume customers

Timesheets > Payroll 

Performance improvements have been made to the Payrun History screen. For customers with large numbers of historical payruns, loading times are now significantly faster, reducing wait times and improving access to payroll history.

Workforce Analytics

Correct week grouping across year boundaries

Management > Advanced > Workforce analytics

Workforce Analytics reporting involving weeks spanning a year boundary have been improved by removing unnecessary duplicate entries. The KPI Weekly Wage Budget Report now correctly groups these weeks spanning a year boundary, ensuring accurate wage reporting and clearer year-end insights.

Pay rate description visibility now fully permission controlled 

Management > Advanced > Workforce analytics

Employees with disabled access levels can no longer view the Pay Rate Description field in the Employee Extended Data report, unless both the parent and child permissions are enabled. This ensures sensitive pay information is properly restricted and aligns analytics visibility with security expectations.

In 2025, Humanforce delivered major milestones in bringing Humanforce Back Office (also known as TimeTarget) - equivalent functionality into Cloud Workforce Management (WFM), ensuring customers can transition with confidence ahead of our Back Office deprecation date at the end of 2026. 

Core workflows, configuration tools and payroll processes have now been modernised, strengthened and consolidated in the cloud, giving organisations a faster, more intuitive and more reliable platform for workforce operations.

Back Office capabilities now available in Cloud WFM

Cloud WFM now includes fully supported versions of essential Back Office features, such as:

•    Event Rostering with labour groups and multi-day/multi-location planning

•    Shift Confirmation and Shift Consent with SMS/Push communication

•    Full roster alert configuration and Restrictive alert enforcement

•    Shift Type parity, including ordering, decimal precision and special condition filters

•    Cost Centre Mapping, now web-native and multi-level

•    Payrun exports for Rockfast, Smartly, Sybiz Visipay, PayGlobal and enhanced Chris21

•    Daily-level payroll interpretation for manual pay adjustments

•    Advanced timesheet management, including multi-level approval, daily  authorisation, split logic, locked-payrun handling, award/break accuracy and unified UTC audit timestamps

•    Qualification and Shift Definition management within Cloud

•    Enhanced Template Manager, supporting labour groups,  optimised processing and flexible template generation

•    Roster Manager parity, with bulk editing, bulk assignment, multi-day creation, leave reassignment logic, and reassignment of locked shifts

•    Clocking enhancements, including accurate break prompts and shift transfer reliability

•    Leave Management parity, including blackout-period flexibility and new insufficient-leave alerts

•    Roster & Timesheet charge-out reporting in Workforce Analytics

•    Modern bulk imports for timesheets, allowances, roles and role revisions

•    Employee data forwarding (HR → WFM → Payroll) for seamless onboarding and data integrity.

Migration timelines and how to get started

As communicated previously with all our Back Office customers, we are sunsetting key Back Office modules in a phased manner throughout 2026, commencing with Admin Screens in April. View our transition guide and details on our phased sunset plan.

Contact us today

Why transition now?

With these features now live and exceeding Back Office capability, organisations can confidently start moving their rostering, timesheet, payroll-prep and leave workflows into Cloud WFM well before the 2026 deadline.

Migrating today delivers:

•    Immediate access to improved performance, automation and compliance

•    Reduced operational risk from ageing legacy tools

•    A smoother change process, rather than a late, compressed transition

•    A future-ready WFM environment that continues to evolve

Humanforce strongly encourages all Back Office customers to begin transitioning today. 

Looking ahead to 2026

We look forward to continuing to bring you more ground-breaking innovations in the new year and assisting you in your transition to Humanforce Cloud Workforce Management. 

2025 was a pivotal year for Humanforce customers, as we empowered frontline and flexible workforces with an employee-led, AI-powered Workforce Management platform.

As frontline work grows more complex, with rising compliance demands, tight labour markets, and higher expectations for fairness and flexibility, Humanforce continues to deliver intelligent, employee-led innovation. 

Across rostering, compliance, time capture, pay accuracy, and employee experience, Humanforce released enhancements that made workforce operations faster, smarter, and more connected. Now, let’s recap the key developments launched this year that customers and their workforces are benefiting from worldwide. 

Rostering & Scheduling

Humanforce dramatically advanced rostering with Event Rostering, now generally available and designed for large-scale, multi-day, multi-location workforce planning. Managers gained powerful tools including multi-view roster layouts, labour groups, advanced clock-in rules, award interpretation previews, bulk shift creation/editing, improved alerting, and seamless template-to-roster generation.

Benefits include faster roster build times, higher compliance confidence, greater cost control, and smarter staffing decisions supported by detailed event analytics.

New capabilities such as bulk assign/unassign, multi-day and multi-role shift creation, location grouping, overtime alerts, and consistent 24-hour time formatting improved clarity and efficiency, while UI refinements made managing large, complex rosters easier than ever.

Finally, we were also proud to introduce Shift Consent, a new way employers can easily stay on top of compliance and better manage costs by registering employee consent for shifts that either have been changed or are newly added shifts, via their mobile phones using Humanforce Work App.

Employee Management

Employee profiles became more accurate and intuitive with improvements to role revisions, pay rate handling, banking formats, qualification syncing, and visibility controls.

The introduction of cross-suite employee data connectivity (HR → WFM → Payroll) ensured information flows automatically and accurately, reducing onboarding delays and admin overhead.

Permission enhancements around sensitive fields further strengthened governance and privacy.

Leave & Availability

Humanforce delivered more reliable and compliant leave handling through:

•    Automatic unassignment from overlapping rostered shifts

•    Smarter blackout-period overrides

•    New alerting for insufficient leave balances (mirroring Back Office capability)

•    Improved handling of recurring vs override availability

These updates ensure managerscan approve leave confidently while maintaining coverage and compliance.

Timesheets & Attendance

2025 introduced major improvements in timesheet speed, clarity, and compliance control, through Multi-level Timesheet Approval which supports layered approval workflows, giving organisations stronger governance, auditability, and pay-related accuracy. 

Clocking

Clocking workflows became more intuitive with smarter shift transfers, accurate time-zone handling via API, and break prompts that reflect true rostered entitlements. Employees gained smoother, clearer time capture experiences, directly improving payroll accuracy and employee trust.

Awards & Payrun

Humanforce strengthened pay interpretation with:

•    Expanded award profile logic

•    New payroll exports (e.g., Rockfast, Sybiz Visipay, Smartly, PayGlobal)

•    Consolidated allowance exports

•    Manual daily payrun interpretation for fine-tuned adjustments

These updates give payroll teams greater control, accuracy, and flexibility.

Workforce Analytics

Workforce Analytics gained powerful new dimensions, including:

•    Charge-out reporting for rosters and timesheets

•    Additional employee data fields (e.g., CreatedBy, Default Period)

•    Performance boosts across dashboard widgets

 The result: clearer, richer insights for leaders and operational teams.

Security

Humanforce introduced stricter access-level enforcement, improved field-level permission alignment, single-primary-contact rules, and reliable syncing of sensitive attributes (e.g. tax exemptions). These changes improve data integrity and governance across all workforce data.

Alerts & Notifications

Alerts became more accurate, more configurable, and more visible, including:

•    Expanded roster alerts (min/max period hours, qualification checks, unavailability conflicts)

•    Shift confirmation and messaging error visibility

•    Real-time overtime and award-related warnings

 These improvements reduce scheduling risks and strengthen compliance.

WFM specific Tip processing integrations

Two major integrations, Tip Sheet and On The Monee, automate tip pooling using approved timesheet data.

 Benefits include:

•    Fair, transparent, rules-based tip distribution

•    Automatic payments to staff

•    Reduced payroll workload

•    Improved staff morale and trust

Connected Employee Data (HR → WFM → Payroll)

This suite-wide connectivity dramatically reduces admin time, improves accuracy, and ensures employees are paid correctly.

Messaging

Messaging within Workforce Management was strengthened with improved messaging capability, making communication faster and more reliable for managers and frontline staff; especially when coordinating rosters, confirmations, and shift changes.

Looking ahead to 2026

Humanforce Workforce Management in 2025 delivered a significant leap forward in operational efficiency, compliance assurance, and employee empowerment. With transformative capabilities like Event Rostering, Shift Consent, Multi-Level Timesheet Approval, Messaging enhancements, and automated tip processing integrations, Humanforce has delivered a more intelligent, more connected, and more intuitive WFM ecosystem, built for the dynamic, large-scale, compliance-intensive workforces. 

We are excited about a wave of employee-led, AI-powered innovations being unleashed to customers in the new year, including Smart Scheduling, WFM Analytics, and more.

We’re pleased to announce the upcoming release of Humanforce Workforce Management (Cloud) version 6.0.66, delivering improvements across rostering, leave, payroll exports, timesheets, templates, and system performance. These enhancements support more accurate scheduling, stronger data integrity, smoother workflows, and a reliable experience during the end-of-year period.

Release Schedule

• Staging environments were updated on Thursday, 27 November 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 10 December 2025

Holiday Season Release Schedule

Release Freeze: Friday 12 December 2025 – Monday 12 January 2026

To ensure stability throughout the busy holiday period, we will be pausing the Humanforce Cloud release schedule from Friday 12 December 2025 through Monday 12 January 2026. This pause helps ensure smooth operations for customers during a high-activity time of year.

Our first Humanforce WFM release for 2026 will take place on Wednesday, 14 January, with release notes provided here on Monday, 22 December. We will then resume our normal release cadence.

Back Office to Humanforce Cloud

We continue to transition key configuration, payroll, and templating capabilities from Humanforce Back Office into Humanforce Cloud. The following updates improve parity between platforms and reduce reliance on legacy tools.

New option to control template generation date behaviour

Management > Rostering > Template Manager

Template Generation now allows you to choose whether to:

• Respect the template’s original Start Date (Effective Date) - ideal for multi-week templates where shift patterns must align week-to-week, or
• Generate from any date you select - useful for one-off events or restarting patterns after a break. 

This improvement ensures template generation behaves consistently with Back Office and gives you greater control over how recurring patterns are continued.

Help guide: Generate a roster template in Template Manager.

Event templating with Labour Groups

Management > Rostering > Template Manager

Template Manager now fully supports Labour Groups for event-based planning. When viewing a single day, you can create labour groups and associate shifts directly to those groups. This helps event-based teams organise staff more clearly, maintain structure during planning, and reuse templates with greater accuracy.

This enhancement replaces the Back Office event template workflow. However, Back Office event templates created in Event Planner are not compatible with Humanforce Cloud and will not appear in Template Manager. If you need to bring a Back Office template into Humanforce Cloud, you can import the roster into Roster Manager, then use “Save as Template” to create a Cloud-compatible version. For detailed steps, please refer to the updated help guide.

Help guide: Use Labour Groups in Template Manager.

Import Template now supports Labour Groups

Management > Rostering > Roster Manager

Templates containing Labour Groups can now be imported into Roster Manager with all groups and shifts preserved. Labour Groups are created automatically, and shifts are placed correctly in each group, ensuring template structure is replicated seamlessly during live roster creation.

Save as Template now supports Labour Groups

Management > Rostering > Roster Manager

When saving a roster as a template, the Keep Labour Groups checkbox now ensures your existing labour group structure is preserved. This keeps templates consistent with the roster layout you designed, especially useful for event repeatability.

Help guide: Save a roster as a template.

PayGlobal Timeband Export – consolidation of adhoc allowances

Management > Timesheets > Payroll > PayGlobal Timeband Export

The PayGlobal Timeband Export has been migrated from Back Office to Web, introducing a smarter export logic that consolidates multiple adhoc allowances for a single timesheet into a single line. Each allowance is now allocated to separate columns, ensuring totals and values are aggregated accurately while streamlining export management and improving reporting clarity.

Rostering

Bulk Add Shifts now supports Custom Fields

Management > Rostering > Roster Manager

You can now include Custom Roster Fields when creating shifts using Bulk Add Shifts, ensuring important operational details are captured consistently at scale. This update reduces manual cleanup and provides richer, more accurate shift data from the moment shifts are created.

Improved sorting consistency in the Roster by Roles Report

Reports > Roster > Roster by Roles

The Roster by Roles report now presents shifts in a more reliable order when Order shifts by start time is turned off. This refinement ensures predictable grouping and makes the report easier to read and analyse, especially for multi-role rosters.

Bid Manager

Management > Shift > Bid Manager

Hourly Rate now displays correctly when a Rate Override is applied

The Hourly Rate column in Bid Manager now correctly displays values when a Rate Override has been applied in the employee’s role revision. Previously, this value showed as $0.00, creating uncertainty for managers reviewing bids. This fix ensures the displayed rate accurately reflects the employee’s pay configuration, improving transparency during bid evaluation.

Timesheets and Clocking

Enhanced Split Timesheet screen performance

Management > Timesheets > Split Timesheet

We’ve optimised the Split Timesheet process to reduce load time and eliminate interface delays, making it faster and easier to review and adjust long or complex timesheets. These performance improvements ensure a smoother experience for payroll administrators and managers working with high volumes of data.

Faster performance on the Clocking page

Clocking

The Clocking page now loads faster thanks to optimised retrieval of timesheet data. This update delivers a smoother experience for employees when clocking out, particularly in high-volume environments or when multiple timesheets are associated with a single user.

Employee Availability

Employee > Availability

Improved unavailability management during leave block-out periods

We’ve improved availability management so that users with permission to submit requests during black-out periods can now correctly select “Unavailable” on block-out days. This ensures authorised employees can still manage their availability as intended without receiving permission errors, supporting better workforce planning and compliance during restricted periods.

Employee Management

Management > Employee > Employee Management

Enhanced auto-population of profiles and pay rates when assigning roles

When adding new roles to an employee, the system now correctly auto-populates profile and pay rate details even for users without permission to manually create pay class revisions. This ensures that the “Auto populate employee profile and rate when adding new roles” setting works consistently, preventing incomplete or misleading updates and maintaining data integrity across employee records.

Default role selection consistency when Start Date edits are restricted

We’ve enhanced role and department assignment behaviour so that an employee’s default role remains correctly selected when users without Start Date edit permissions add new departments. This ensures consistent role assignment and avoids accidental unselection of defaults when managing employee configurations across teams with different permission levels.