We’re excited to announce Humanforce Cloud Workforce Management Version 6.0.48, which includes improvements to display options in Roster Manager and Template Manager, and better default filtering behaviour in Timesheets.  We’re also excited to provide early access to syncing New Zealand bank account details across Humanforce HR, WFM and Humanforce Payroll.  

Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 20th March 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.48 overnight on Wednesday, 2nd April 2025.

Roster Manager and Template Manager

Management > Rostering > Roster Manager/Template Manager

New option to show Event Export Code in shift tiles 

A new option for Event Export Code has been added to the Shift Detail Settings in Roster Manager and Template Manager. This allows you to view Event Export Code within the shift tile.

Roster Manager

Management > Rostering > Roster Manager

New option to show Employee Code  

From Shift view, you are now able to add a column for Employee Code within the Role summary window.

Accurate Group By Location

We've fixed an issue in People view when Group By Location is applied. Employees were being displayed within all locations, instead of only the locations they were assigned to.

Accurate Hours Required calculation and display of Unavailable or on Leave warning

We've resolved an issue that was occurring within the Hours Required warning where non-attended shifts were incorrectly being included within the calculation of total hours worked.  

We've resolved an issue where the employee Unavailable or on Leave warning was not shown on the shift details.  Now you will see details of the warning within the shift if the employee is rostered during a period of leave or unavailability, as well as in the Alerts panel. 

Template Manager

Management > Rostering > Template Manager 

Accurate break validations after Date Effective is edited

We've fixed an issue that was occurring if the Date Effective date in a Template was edited. Previously this would cause incorrect break validations for overnight shifts where the break occurred after midnight.  Now all shifts will validate as expected and successfully import into the roster.

Filter options now displayed as expected

We've fixed an issue where the Event and Function filters were not displaying any options to select when clicking on the dropdown. 

Timesheet Admin

Timesheets > Timesheets 

Default filtering for improved performance

To improve performance, Unauthorised & No-Shows is now the default filtering applied on page load, when:

• your browser doesn't have memory of the last filter you used on this page, or
• the browser recalls your last view was All Timesheets or All Timesheets & No Shows.

We’ve made this change because the Unauthorised & No-Shows view is optimised for the most common Timesheet workflows, and will contribute to faster page performance.

Improvements to splitting timesheets that cross over midnight

We’ve improved the business logic within splitting timesheets that cross over midnight. When split, any splits which fall entirely within the second day were having the DateStart and PayDate values of the original timesheet. This has been rectified so their DateStart and PayDate values are updated to match the second day’s date.

Payroll (Workforce Management)

Export to Sybiz Visipay Payroll added

Humanforce Cloud now supports exporting pay runs to Sybiz Visipay Payroll (Pay Package ID:SYBIZ01). After processing a pay run, you can view it and then select Sybiz Visipay Payrun Export from the Export dropdown to download the data in the appropriate format, streamlining integration with third-party payroll systems. 

New option to use Custom folder for exports to SFTP

Customers using the Generic Payroll Config now have the option to use a Custom folder if they have the Export to Humanforce SFTP setting enabled in their Pay Company settings. This can make it faster for 3rd party payroll systems to download the file from a specific location. Please contact Humanforce Support if you are interested in using this option to ensure the shared folder mapping is correct.

Humanforce Payroll

Early access to syncing New Zealand bank account details now available

With this feature, your New Zealand region employees are able to setup their New Zealand bank accounts in HR and have it sync'd through to Workforce Management and (via Workforce Management) to Humanforce Payroll. This feature is now available for early-access customers. Please reach out to your Humanforce contact to enable it in your site.

REST API

We have improved the logic when using POST for a clock out request in the restful API. Specifically to only accept UTC Datetime provided in ClockInTimeUtc and ClockOutTimeUtc fields for clocking requests. If those fields are not provided, we'll use the server UTC time. You can find more information via https://[your-subdomain].humanforce.com/swagger/ui/index (just replace the [your-subdomain] with your company's humanforce domain.

For further background information, visit Humanforce Help for an overview of the Humanforce REST API.

We’re excited to announce Humanforce Cloud Workforce Management Version 6.0.47, which includes improvements to a number of areas such as the home navigation page, and within specific Workforce Management modules such as Roster Manager, Template Manager, Timesheets Bid Manager, and Leave Approval. Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 6th March 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.47 overnight on Wednesday, 19th March 2025.

Workforce Management

Home 

Rebranded Home Navigation Menu

We have introduced a new design in our Workforce Management navigation menu as part of rebranding. This design update only introduces a new colour palette, and all navigation items remain unchanged.

Roster Manager

Management > Rostering > Roster Manager 

Bulk Assign shifts

You can now assign shifts to employees in bulk which significantly reduces the time taken to assign multiple shifts. A new “Assign” action has been added under the Actions button, allowing managers to assign multiple shifts in one step.

For detailed guidance on how to Bulk Assign shifts in Roster Manager click here to access the Help Article.

Removed employee contact details in Fill Shift screen when ‘See Phone number’ access level permission is disabled  

Employee phone numbers are now hidden within the Fill shift screen when the logged in user does not have the permission "See phone numbers" enabled. This helps limit the ability for contact details to be made visible by ensuring only people with the right permissions settings can view them. 

Template Manager

Management > Rostering > Template Manager 

Employee Break Check Validation

Roster Managers can now check to see if they have rostered a shift to an employee who does have the correct break length, and then make the required adjustments, so that they can quickly validate break details in Template Manager. 

Bid Manager

Management > Shift Bid > Bid Manager 

Correct hourly rates applied to shift bids

We have fixed a minor error where employees were all showing with the same rate of pay within bid manager. Now employees will appear with their correct hourly rate when managers are publishing bids to their employees for shifts.

Timesheet Admin

Timesheets > Timesheets 

Corrected overnight shift durations

In the Timesheet Admin screen, shift durations in specific overnight scenarios will now be correctly calculated in specific overnight scenarios. Previously we may have incorrectly calculated shift duration Start and End Times for overnight shift of 12 hours or more duration.

Timesheet

Timesheets > Timesheets 

No Show overlap alert validation

We have made a minor improvement with timesheet alerts by removing an unnecessary overlap alert when timesheets were overlapping with no shows. Previously timesheet alerts were active when it overlaps with no shows.

Pay Periods

Admin > Award Config > Pay Periods 

Locked Pay period length and start dates

A minor change within Pay Periods has been made where historical Pay period lengths and start dates cannot be changed. This restriction ensures historical pay runs are not inadvertently moved between pay periods, and supports better pay run reporting. 

Role Revisions

Management > Employee > Employee Management  

Pay rate override field showing current effective rates

When viewing the Role Revisions for an Employee, we have fixed a display error to ensure the most up-to-date Pay Rate revision is shown. Despite previously shown display data not actually being used by the system when interpreting timesheets or payroll, the Pay Rate display field now shows updated Pay rate data based on any Pay rate revisions. 

Leave Approval

Management > Availability > Leave Approvals

Leave request comments not obscured by navigation menu 

We have now improved the visibility of leave request comments, where they have been obscured by the main navigation menu. This update will ensure these comments appear clearly and are no longer cut off by the navigation menu.

Department Qualifications

Admin > System Config > Department Qualifications

Assigning qualifications to Locations or Departments is now possible in Humanforce Web, making it easier to maintain the recommended or mandatory qualifications needed across the business. Previously, this function only existed in the Back Office. 

Managing these qualifications is essential for having up-to-date Employee Qualification alerts during Rostering. For more information, read this help article.

We’re excited to announce Humanforce Cloud Version 6.0.46, which includes improvements to a range of Workforce Management modules such as Roster Manager, Timesheets and Payroll. Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 20th February 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.46 overnight on Wednesday, 5th March 2025.

Roster Manager

Management > Rostering > Roster Manager

Expanding multiple groups at the same time

You can now expand multiple groups simultaneously within all 3 views of the roster manager. This allows you to choose the groups you want visible for better roster planning. 

Retaining selected SMS and Push Notification selection

When requesting confirmation or offering shifts to your employees, the system now remembers your previous SMS & Push notification selections making it faster for you to complete these tasks.

Labour Group filter added in Shift View

We’ve added a Labour Group filter in the Shift view of Roster Manager, making it easier to focus on shifts for specific labour groups. The filter only shows relevant labour groups based on the selected roster date range. When applied, only shifts linked to the selected labour groups will be visible.

Shift Status now retained when importing templates

We’ve resolved an issue where shift statuses were not being correctly retained when importing templates in Roster Manager. 

Previously, if a shift in a template was marked as “Confirmed,” that status was lost after import. Now, when you import a template, any shifts that were “Confirmed” in the template will remain confirmed in the roster.

Timesheets

Timesheets > Timesheets

New Break End Time field in Timesheets

We have introduced a "Break End Time" field in timesheets, providing another option of recording breaks. You can now enter both the start and end times of your break or the break duration. This feature eliminates the need to manually calculate and record the break duration, as it will be automatically updated once you fill in the "Break End Time". This enhancement makes it easier and more accurate to record your break time.

Timesheet length warning for Bulk Edit 

When editing timesheets using the bulk edit Timesheet function (Edit Details button), a warning is now presented if the timesheet length of any one of the timesheets being edited exceeds the Timesheet Length setting configured in the user's Access Levels > General tab. This warning aims to inform users of the variation and will allow users to review and confirm or cancel the changes before proceeding.

Award profile error handling in Timesheets

We've fixed an issue where selecting a date without an award profile caused an error when adding a new timesheet for an employee. Now, a warning is displayed instead, and the correct award profile is now being returned if you continue changing the date or the role associated with the timesheet.

Timesheet reason display improvement

We have fixed an issue where timesheets that were auto-logged off and auto-authorised only showed "OK" as the reason. The system now correctly displays both reasons, providing clearer context that the timesheet encountered an uncommon case of being auto-logged off + auto-authorised.

Bulk Timesheet Authorisation & Generation

Admin > System Config > Timesheet Comments

We have improved bulk timesheet actions in Timesheet Admin related to the "Allow empty comments on timesheet authorisation" permission. Error messages are now clearer when authorising timesheets without comments, and timesheets can now be generated from no-shows even if comments are missing.

Payroll Export

Correct sequence number in Chris21 payroll export

We've fixed an issue where the "Include Sequence" option in the Chris21 payroll export always showed "0." The sequence number now updates correctly, ensuring accurate payroll data for employees working multiple roles with different rates and pay types.

Simplified Adjustment Payrun exports

We've improved the Adjustment Payrun exports in Humanforce to reduce unnecessary data. Now, pay types with a value of 0 (indicating no changes) will be excluded from the export, aligning web behaviour with Back Office.

Reports

Reports > Roster > Rosters by Roles

Area Field in Rosters by Role Report

The Rosters by Role report now includes an option to display the Area field for each shift. If an area is set, it will appear below the shift's Start/End times in the report table.

Biometric Registration

Management > Employee > Biometric Registration

We've made column headers interactive in Biometric Registration, allowing users to sort employee lists by ascending or descending order. 

We’re excited to announce Humanforce Cloud Version 6.0.45, which includes improvements to a range of Workforce Management modules such as Roster Manager, Timesheets and Leave Approval. Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 6th February 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.45 overnight on Wednesday, 19th February 2025.

Roster Manager

Management > Rostering > Roster Manager

New sort by Status option

The Offer tab within the Fill shift workflow now allows you to sort by the Status column.

Role hierarchy in Shift View

Sort by role hierarchy is now applied in Shift view when you have Group by Location and Department on (just like Role view).  The roles listed within the Location and Department grouping are now sorted based on the role hierarchy defined in your Location and Department configuration. 

Scrolling shifts

We've fixed an issue in Shift view that occurred when viewing shifts for a single role. If there were more shifts than were visible on the page, when scrolling down the list there were duplicate shifts displayed.  

Timesheets

Management > Timesheets > Timesheets

Breaks on overnight shifts at end of month

We've fixed an issue where a break was not being added to a timesheet if an employee was rostered for an overnight shift that crossed from the last day of one month into the first day of another month.

Profile field correction when adding a timesheet

We’ve resolved an issue that occurred when adding a timesheet for another user in the Timesheet Admin area. The Profile field was displaying the effective award profile for the currently logged in user, instead of the target employee (who would own the timesheet).

Timesheet date correction in some inline edit scenarios

In the Timesheet Admin screen, we've addressed an issue related to the inline edit function. Adding an end time to an active timesheet was using today's date, instead of the timesheet's start date. This case was most evident when a day or more had passed after the shift ended when a user added an end-time to the timesheet (as the date of editing and the date of the shift were different).

Leave Approvals

Management > Availability > Leave Approvals  

Submitting leave requests for an employee during a gray out period

A manager or supervisor with the permission “Allow request leave during gray out maxed,” can now successfully submit a leave request for one of their team members during a “gray out” period where the number of employees allowed to take leave has already been reached. 

For background, a “gray out” period allows a limit to be set on the number of employees that can take leave during the gray out period. Before this change, the supervisor or manager might have been blocked as the system was checking the permission of the employee taking the leave, instead of the user adding the leave request.

Area and Period information when source hours set to Profile Hours

When approving leave requests, Humanforce automatically pulls relevant Default details from the Employee profile. However when the source hours for the leave request was Profile Hours, the system was not linking the Period and Area info to the timesheet, as expected. This has now been corrected.

Payroll

Management > Timesheets > Payroll

Adjustment Payrun export file resolved

Resolved a case where some users encountered an error when attempting to generate an export file for an Adjustment Payrun in Humanforce Cloud.

Alesco Payroll - Batch number option

Humanforce provides a 3rd party Payroll Export to support Alesco Payroll. The export process in Humanforce Web now supports the display of a prompt Enter Batch number, which is consistent with the Back Office functionality when exporting the file. You will have the option to enter the batch number, which will be automatically included in the generated payroll file, provided this setting is enabled in the Payroll config.

Role Revisions

Management > Employee > Employee Management

When managing the Role Revisions for an employee and selecting a Pay Rate, the rate value was shown in the Rate Override field, which was creating some confusion - since the override was not actually in use. For easier and more efficient Role Revisions, we’ve introduced a clear display of the Pay Rate's value in a separate column called Rate. This is a read-only column and reflects the existing rate value that is attached at the end of the Pay Rate title.

Additionally, we are no longer copying the Rate value into the Override field, so it is much clearer when an Override value is actually set.

Introducing Shift Consent, a new way rostering managers could quickly and easily stay on top of compliance and better manage costs by registering employee consent for shifts that either have been changed or are newly added shifts, via their mobile phones using Humanforce Work App.

This new development is a continuation of the Shift Confirmation process, and ensures employees are paid ordinary pay when shifts are consented to, or penalty payments are paid when not confirmed.

As a result, it will help organisations respond flexibly to workforce planning changes, whilst also delivering benefits such as better pay accuracy, pay-related compliance confidence and help control labour costs. In addition, Shift Consent will also benefit employees by improving employee overall work schedule and individual shift awareness through greater shift transparency.

Let’s dive in...

🔥 What’s New?

Roster managers are now able to record consent from employees for working shifts.

As a continuation of the Shift Confirmation flow, the Shift Consent confirmation process is now available for all users in Humanforce Work App.

Roster Managers will be able to generate a record of consent for multiple shifts from Shift Consent Templates. Here they can customise a consent confirmation message in every Shift Consent template constructed.

Every template will be able to contain unique characteristics such as, Shift Type(s) + Award Profile(s) to ensure a shift only matches one template.

These templates support rich-text formatted messages, such as bullet points, bold, headings, etc., to allow the consent message to be customised and clearly communicated by employers.

Roster managers will not need to construct a new consent message each time. Instead, Shift Consent will automatically apply the pre-set Shift Consent message to display and activate the consent flow through to Employee’s on their Humanforce Work App, by assessing the combination of Shift Type and employee Award Profile.

For reporting purposes, the consent message is recorded alongside the shift offer. This will provide additional detail when performing audit trail reporting.

⭐️ Why it matters

Shift Consent may help organisations stay compliant, manage costs better, improve pay accuracy, and respond flexibly to workforce planning changes, and help maintain employee satisfaction. 

Let’s take a more detailed look at the possible benefits...

Greater Pay Accuracy and Compliance confidence: All organisations are required to adhere to industry or labour awards. Those under Australian Fair Work Industry awards such as the General Retail Industry Award [MA000004], Clerks Private Sector Award [MA000002], and the Hospitality Industry (General) Awards [MA000009] are especially exposed to significant compliance risks unless they collect registered consent for shift changes in writing from staff. For organisations, improved pay accuracy and compliance with labour regulations are vital in avoiding disputes or penalties.

Compliance Reporting: by maintaining a clear record of agreements for each consented shift, it is easy to produce detailed shift consent reports when organisations need to perform employee shift consent related audits. 

Cost Control: by clearly communicating shift condition details and registering employee agreed consent, organisations can ensure consenting employees are paid ordinary hours, and therefore reduce labour costs.

Rostering flexibility: Shift consent helps organisations and teams quickly and easily respond to workforce demand planning changes.

Simplified roster management experience: Roster managers now gaining employee consent reduces administrative burdens, allowing them to focus on other critical tasks.

Shift detail transparency: The automated consent process not only simplifies communication but can promote a more efficient and transparent workplace environment, as it relates to shift details and pay conditions.

Employee schedule awareness: The ability to request shift consent enhances employee schedule awareness and transparency, leading to increased job satisfaction as they feel more in control of their work commitments.

🏁 Getting Started  

Check out the following Help articles for more information;

• Employees – Consenting to conditions of a shift offer or shift bid in the Work App
• Managers – Configuring Shift Consent templates

For Roster Managers, Shift Consent is ready to set up, and easy roll out for employees using their Humanforce Work App.

We’re excited to announce Humanforce Cloud Version 6.0.44! 

This release is packed with exciting enhancements to improve user experience and streamline workflows across various Workforce Management modules such as Roster Manager, Leave Approval, Timesheets and Workforce Analytics. Our new update will boost efficiency, deliver a more seamless workforce management experience for users, and also provide greater control over workforce management processes.

Finally, in this release we are now providing customers early access to a pilot integration sync via our iHR to WFM native integration. This pilot integration will ensure the role revision effective dates are accurately synchronised to ensure proper processing of the information in WFM and subsequent payroll integrations such as Humanforce Payroll, so to register your interest to gain access to this new integration capability submit a support ticket via Humanforce Help.

Release Schedule

• Staging environments were updated on Thursday, 23th January 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.44 overnight on Wednesday, 5th February 2025.

Roster Manager

Management > Rostering > Roster Manager

Shift Consent

Designed to help rostering managers quickly register employee consent for changed or newly added shifts, we have now released the ability to automatically surface a consent registration request so that employees can agree, or decline, to the terms/conditions of specific shifts. Roster managers with user permissions, can create and manage Shift Consent using Shift Consent Templates within the Admin navigation > Award Config > Shift Consent Templates, whilst employees receive and submit Shift Consent requests via the Humanforce Work App.

For more information on setting up templates, or to learn more about how they are linked when a shift is offered to an employee, find out more here.

Identifying unassigned shifts

We have updated the colour of these shifts to green so that Roster Managers can quickly and easily identify which shifts are currently left assigned.

Fixed an error showing employee as unavailable if on leave overnight

We've fixed a minor error where if an employee was on leave overnight, they were incorrectly showing as unavailable on the date the leave ended.

Fixed an error where ‘View only’ shifts were disappearing after refreshing roster pages

We've fixed a minor error where ‘View only' shifts were disappearing after roster pages were refreshed when shift grouping 'Group by Location’ has been selected. Shifts will now appear as intended and no longer disappear after refreshing roster pages.

Timesheets

Management > Timesheets > Timesheets

Multi-level sorting in timesheet ‘No Grouping’ view

We have enabled multi-level sorting in the No Grouping view, with the ‘Employee Name’ column. This means you can now quickly sort employee timesheets first by Employee Name, and then by Start Date (oldest-newest), and finally by Pay Start date (oldest-newest).

Locked Timesheets of finalised payruns

We have ensured Timesheets of finalised payruns remain locked for organisations. Timesheets that are part of a finalised payrun will be prevented from being unlocked from the Timesheet Admin screen unless that payrun is reverted.

Timesheet length warning windows when editing and authorising timesheets

When editing a timesheet using the Edit Timesheet window, organisations will now receive a helpful warning timesheet managers that the Timesheet's length exceeds the Timesheet Length setting configured in the user's Access Levels>General tab. This warning notification will allow users to  either confirm or cancel the timesheet edit.

A warning window will also now appear for users authorising a single timesheet or authorising in bulk, when the Timesheet length exceeds the Timesheet Length setting configured in the user's Access Levels>General tab. This warning notification will also allow the user to choose to confirm or cancel the Authorisation(s).

Workforce Analytics

Management > Advanced > Workforce Analytics

Report Employee 'Created By' Identification in Employee Data Reports

To help with audit trail reporting, the 'Employee Data Report' within Workforce Analytics has been improved to now allow the ‘CreatedById’ column to be made available in the report datasource. This field can then be toggled to include the user who created each employee within the report. 

Leave Approvals

Management > Availability > Leave Approvals  

Automatic un-assigning employees from rostered shifts overlapping with leave request

When permissions enabled managers are approving employee leave requests in the Leave Approvals screen, they can automatically un-assign employees from any rostered shifts that overlap with the leave request. This update ensures that the auto-un-assign functionality is applied accurately for an employee with back-to-back shifts; and they are NOT unassigned from both shifts if only one shift overlaps the leave.

Shift Definitions

Admin > System Config > Shift Definitions

Shift Definitions without qualification selection

We have resolved a minor error that prevented a Shift Definition being created without also selecting a qualification.

Integration Central

Management > Advanced> Integration Central  

Ensuring Employee Role Revision Effective Dates in WFM is sourced from intelliHR when transferring updates to Humanforce Workforce Management

To help with automatically updating employee primary role information across Humanforce intelliHR (iHR) and Workforce Management suites (WFM), we are now providing early access to a pilot integration sync via our iHR to WFM native integration. This pilot integration will ensure the role revision effective dates are accurately synchronised to ensure proper processing of the information in WFM and subsequent payroll integrations such as Humanforce Payroll. 

To opt in for early access to test this feature, simply submit a support ticket via Humanforce Help and you will have the feature enabled in Production for your organisation. For more information on using this feature or more information on our native iHR and WFM integration, visit this Help article.

Distributing tips at hospitality venues is often time consuming, complex and even contentious among frontline customer service team members.

With Tip Sheet's new integration with Humanforce Workforce Management (WFM), automatically calculate tips using approved workforce management timesheet data and tip records, and ensure your valued frontline staff are accurately, and fairly rewarded to excel on the frontline with more transparent and seamless tip distribution.

Let’s take a closer look...

🔥 What’s New?

Tip Sheet, Australia's first and only fully automated tip distribution platform, now integrates seamlessly with Humanforce WFM to streamline the tip pooling process. This integration automates the complex task of tip distribution by:

• Automatically pulls approved timesheet data from Humanforce WFM and combines it with venue point-of-sale or payment systems
• Mapping collected tips to specific days and service periods
• Applying venue-specific tip distribution logic through a powerful rules-engine
• Processing tip payments electronically within existing configured payroll management processes direct to staff bank accounts or apportioned in cash.

⭐️ Why it matters

Payroll and operations management teams of Restaurants, hotels and customer service led organisations, are charged with the responsibility to process fair, accurate, and timely tips distributions.

• Configure with ease: Simple click-and-connect setup using existing Humanforce Workforce Management credentials
• Seamless automation: Automatically sync approved timesheet data with tip collections
• Accurate tip calculations: process complex tip calculations instantly down to specific departments
• Enhance staff engagement: Transparent, fair, and timely tip payments.

🏁 Getting Started  

 To learn more about this new integration check out our Help article.

We’re thrilled to announce Humanforce Cloud Version 6.0.43! This release is packed with exciting enhancements to Roster Manager and Timesheets, along with new functionality for Cost Centre Mapping Configuration and Employee Management. These updates are designed to streamline your workflows, boost efficiency, and make managing your workforce simpler than ever.

Release Schedule

• Staging environments were updated on Thursday, 9th January 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.43 overnight on Wednesday, 22nd January 2025.

Back Office to Humanforce Cloud

We continue to invest in enabling you to perform key workforce management and payroll tasks faster and more efficiently in Humanforce Cloud. In this release, we’re pleased to bring the following capabilities into Humanforce Cloud:

Cost Centre Mapping Configuration

Admin > Award Config > Cost Centre Mapping

Cost Centre Mapping is now accessible via the web interface! This feature allows organisations to allocate cost centre codes across various levels, such as locations, departments, and roles. Ensuring payroll transactions align effortlessly with General Ledger requirements—even when employees work outside their default cost centres. For detailed instructions, refer to Cost Centre Mapping Configuration.

Rockfast Payroll Export

Management > Timesheets > Payroll

Humanforce Cloud now supports exporting pay runs to Rockfast Payroll! After processing a pay run, simply select “Rockfast Payrun Export” from the Export dropdown to download the data in the required format. This enhancement streamlines integration with third-party payroll systems.

Timesheet Roster Comments Setting Migration

Admin > Admin Config > System Settings - Timesheet related

You can now configure the setting to copy roster comments to timesheets directly from the web interface. This was previously only available in Backoffice, bringing greater flexibility to timesheet management.

Roster Manager

Management > Rostering > Roster Manager

Bulk Edit Multiple Shifts

The Actions menu now includes a powerful Edit option, enabling managers to bulk edit multiple shifts at once. This feature saves time and effort, especially when managing large rosters. For detailed instructions, refer to Using Roster Manager- Edit Multiple Shifts.

Overtime Notifications

A new notification has been introduced for shifts with overtime, complementing the existing overtime alert within shift details. This makes it even easier to spot and review shifts with overtime warnings. 

Useful Tip: Double-clicking the notification will take you directly to the shift, allowing for quicker review and adjustments.

Qualifications Filter Update

The logic for filtering by multiple qualifications has been updated on the Fill Shift modal in both Roster Manager and Template Manager. Previously, only employees who matched all selected qualifications were shown. With this update, employees matching any of the selected qualifications will now appear, providing a broader pool of employees for filling shifts.

Fixed Break Error for Overnight Shifts

We’ve resolved an issue where editing overnight shifts with existing breaks incorrectly displayed break time validation errors.

Grouping by Employment Type Fix

In the People view, employees were previously misclassified under the "None" section when grouping by Employment Type. This issue has now been resolved, ensuring accurate grouping.

Timesheets

Management > Timesheets > Timesheets

Sorting Preferences Retention

The Timesheets screen now remembers your last column sorting preferences, including sorting direction, across screen refreshes, logouts, and filter changes. This enhancement eliminates the need to repeatedly set your preferences, saving time and effort.

Bulk Split Permissions Adjustment

Timesheets created through bulk splitting are now correctly marked as "Unauthorised" when the "Do not unauthorise a timesheet when modified" permission is inactive, ensuring compliance with your organisation’s settings.

Total Hours and Paid Hours Fix

We’ve resolved an issue in the Totals section where incorrect values were displayed for the Total Hours and Paid Hours fields when selecting individual timesheets.

Break Prefill Enhancement

When adding a new break in the Edit Timesheet window, the system now automatically pre-fills the Start Time and Duration based on the employee's standard break configurations, removing the need to adjust static default values.

Improved Clickable Dropdown Areas

The clickable area for options in the Actions dropdown has been expanded to include the entire row, making selecting actions like Split, Authorise to Roster Time, and Delete easier.

Comment Retention in Timesheet Splits

When splitting timesheets, comments from the original entry are now retained and applied to all resulting splits. Users can edit or remove these comments as needed, ensuring important information is preserved.

Employee Management

Management > Employee > Employee Management

Support for Bank Account Suffix for New Zealand

The Employee Profile page now includes a dedicated "Suffix" field in the Bank Account details section. This update supports regions, such as New Zealand, where bank account numbers include 2 parts - the main account number and a suffix. Moving forward, you have the option to use this field for storing the suffix separately.

As we wrap up another busy year delivering industry-leading Workforce Management (WFM) innovations to our Humanforce Cloud WFM customers, we’d like to take a moment to highlight various new capabilities we’ve delivered in 2024 through our product development efforts.

As a festive season gift, we’ve also included some key WFM related product usage statistics that highlights how we’ve helped to make work easier and life better for all our WFM customers.

🗓️ Rostering & Scheduling 

Event Rostering

The Event Rostering feature enhances large-scale event management by providing intelligent rostering capabilities. It includes functionalities such as multi-view rostering, which allows users to switch between different roster views, and multi-day, multi-location rostering for effective staff allocation based on qualifications. Additional features include compliance alerts, shift fill options for casual workers, and bulk action tools for quick edits, significantly improving operational efficiency.

Roster Manager Use

Since launching in March this year, Roster Manager has been viewed more than 230,000 times. In November alone, it was used by 4,200 users.

⏱️ Time & Attendance

Bulk Edit Timesheets

The Bulk Edit Timesheets feature allows managers to edit multiple timesheets simultaneously, enhancing efficiency and accuracy. It introduces dropdown menus for shared values and safeguards against editing errors, ensuring that only valid options are presented for selection. This feature significantly reduces administrative workload and error rates when managing timesheets.

Bulk Generate Timesheets from No-Shows 

The Bulk Generate Timesheets from No-Shows feature enables users to convert multiple no-show records into timesheets efficiently. This process ensures accurate payroll processing and streamlines record management, allowing for detailed customizations of each timesheet while updating leave balances appropriately.

Timesheet Use

Timesheet page has been viewed more than 585,000 times so far this year.

⚖️ Awards and Compliance

Updated Library Awards

Humanforce has updated its Library Awards for various sectors, including SCHADS, Security Services, Nurses, Aged Care, and Cleaning Industries. These updates automate aspects such as ordinary hours calculations and penalty rates while simplifying compliance workflows. This ensures that employers can effectively meet the requirements of their respective awards, minimizing errors and maintaining accurate records.

📊 Workforce Analytics

AN-ACC Real-Time Dashboard

The AN-ACC Real-Time Dashboard provides aged care professionals with powerful analytics to monitor compliance with the Australian National Aged Care Classification (AN-ACC) reforms. It offers real-time visibility into care minute targets and supports self-service file uploads. This feature enhances compliance confidence while addressing staffing challenges in the aged care sector.

Workforce Analytics Use

Workforce Analytics has been viewed more than 47,800 times so far this year.

🔭 What's Ahead

Looking ahead, we are excited for what 2025 has in store for our customers. We are looking forward to introducing more WFM enhancements, for example, by helping organisations generate smart worker-and-environment optimised rosters automatically through AI-powered, Demand Driven Rostering. We are also excited about improving event rostering tools, as well as employee-employer communications in the new year.

Here’s to another exciting year ahead with Humanforce Workforce Management!