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Workforce Management
today

New release! Humanforce Cloud Workforce Management – Version 6.0.56

We’re excited to announce the release of Humanforce Workforce Management (Cloud) version 6.0.56, featuring optimisations to data retrieval, enhancements to data protections, improved handling of payrate edits, REST API improvements and more. These updates help improve the speed, stability, and clarity of your core workflows, enabling smoother operations for workforce managers, payroll administrators, and integration teams.

Release schedule

  • Staging environments were updated on Thursday, 10 July 2025
  • All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.56 overnight on Wednesday, 23 July 2025

Roster Manager

Management > Rostering > Roster Manager

Bulk Add Shifts Across Multiple Days in Roster and Template Manager

Creating recurring shifts across your open roster period is now faster and more flexible. The Bulk Add Shifts workflow in both Roster Manager and Template Manager now supports multi-date selection, allowing you to quickly apply the same shift pattern across several dates within your open roster range, for example, every Saturday for the next four weeks.

Just select the days you want, complete your shift details once, and all selected days will be populated with those shifts, saving you time and reducing repetitive input.

This enhancement is perfect for setting up repeat patterns with fewer clicks and greater accuracy.

New Grouping Option: Location Group + Location

We’ve added a new “Group By” view in both Shift and People views within Roster Manager: group by Location Group and Location. This makes it easier to visualise and manage rosters that span multiple sites or departments, based on your organisational structure. 

Note: this is already available in Role view.

Speed boost for Confirm and Read-Only shift updates

System performance has been enhanced when using the Confirm and Read-Only options for bulk shift updates. Managers can now apply updates more efficiently across all shifts with less system strain, saving time during high-volume rostering tasks.

Improved location visibility when creating shifts

In People View, managers will now only see employee locations they are authorised to view. This closes a gap where default employee locations were being returned even without visibility, preventing unintended shift creation.

Home Screen

Home > My Team

Quick Access to Unpublished Shifts in Roster Manager

The “Unpublished Shifts” tile in the My Team home screen now takes users directly to Roster Manager (where available). This makes it easier for managers to jump straight into action and manage pending shifts using Humanforce’s recommended rostering tool. Users without access will still be redirected to Employee Roster.

Template Manager

Management > Rostering > Template Manager

Generate rosters directly from a template

You can now generate a roster directly from within Template Manager, giving you more flexibility to manage scheduling from a central location. A new Generate option is available via the kebab menu for standard templates (support for rolling and rotating templates is coming soon).
This action is only available for templates with lengths in multiples of full weeks (e.g. 7, 14, 28 days), and requires access to all Locations and Departments included in the template.
When generating, you’ll be prompted to confirm the deletion of any existing rosters that overlap with the same Location and Department combinations—other shifts will remain unaffected.

Tip: This feature requires the permission:
Rostering > Allow editing > Templates > Generate roster from template

This enhancement streamlines the workflow for building and updating rosters from predefined patterns, especially when managing complex or recurring schedules.

Template Manager

Management > Rostering > Template Manager

Generate rosters directly from a template

You can now generate a roster directly from within Template Manager, giving you more flexibility to manage scheduling from a central location. A new Generate option is available via the kebab menu for standard templates (support for rolling and rotating templates is coming soon).
This action is only available for templates with lengths in multiples of full weeks (e.g. 7, 14, 28 days), and requires access to all Locations and Departments included in the template.
When generating, you’ll be prompted to confirm the deletion of any existing rosters that overlap with the same Location and Department combinations—other shifts will remain unaffected.

Tip: This feature requires the permission:
Rostering > Allow editing > Templates > Generate roster from template

This enhancement streamlines the workflow for building and updating rosters from predefined patterns, especially when managing complex or recurring schedules.

Timesheet Daily Authorisation

Management > Timesheets > Daily Authorisation

Improved bulk split workflow for greater clarity

Improved bulk split workflow from the Daily Authorisation screen to ensure users are returned to the Daily Authorisation screen after saving or cancelling. This prevents confusion caused by redirection to the Timesheet screen and avoids displaying Daily Auth data in the wrong context.

Payroll

Management > Timesheets > Payroll

Faster payroll processing for large employee batches

We’ve improved how rosters and timesheets are loaded during payroll runs, prefetching this data in bulk per batch to help reduce system load. This significantly improves your payroll processing time, especially for large workforces.

Bulk shift costing for improved performance

The shift costing service has been refactored to handle multiple shifts at once. This enhancement reduces database hits during costing operations, leading to faster, more efficient calculations across both rosters and timesheets, helping to streamline your payroll preparation.

Pay Rates

Admin > Award Config > Rates

Smarter bulk pay rate updates with cleaner revision tracking

We’ve overhauled the logic behind bulk pay rate updates to ensure accurate handling of both future and historical revisions. This means:

  • No duplicate revisions when editing a rate for a matching effective date
  • Clean audit trails with properly backdated or forward-dated changes
  • Inherited charge-out rates for consistency in billing
  • Accurate percentage or fixed increases based on the correct prior revision

These improvements helps to reduce errors, save time, and ensure data integrity for payroll and compliance.

Improved handling of single and bulk pay rate changes to support audit logs

We’ve improved pay rate management by making Rate, Charge Out Rate, and Effective Date fields read-only when editing single existing pay rates. This change prevents unintentional updates to the existing rate and ensures users manage changes through proper pay rate revision workflows, maintaining accurate audit history.

For more information, check out the Maintain Pay Rates in Humanforce WFM help article.

Employee Management

Management > Employee > Employee Management

Limit one primary contact per employee in WFM

This change ensures that WFM supports only one primary contact per employee resolving integration issues. Existing data has been cleaned up using the latest edit time to set a single primary contact, and validations have been added to prevent multiple primaries. No impact to WFM Work App, Thrive, or existing payroll imports.

Access Levels

Admin > Security Config > Access Levels

Improved alignment between field-level permissions and report visibility

We’ve enhanced security and privacy in Workforce Analytics by aligning employee field-level permissions with field visibility in key reports. Users with restricted access will no longer see hidden personal fields in the Employee Qualification Data, Employee Basic Details, and Employee Extended Details reports. This update helps prevent unintended data exposure and aligns report visibility with user permissions.

More accurate leave balance visibility controls

We’ve refined the logic behind the “Hide balance for self or others” setting to ensure it applies only to the specific leave shift types it’s enabled for. Previously, enabling this option could unintentionally hide all leave balances. Now, you get precise control over what’s visible, protecting privacy without restricting access to unrelated leave information.

Quicker load times for Access Levels table

Managing lots of Access Levels? This change delivers improved performance of the Access Level screen by optimising data retrieval. Enjoy quicker load times and improved efficiency when managing large number of access levels.

REST API

Employee > Employee Contacts
Post/api/1.0/employees/{guidKey}/employeeContacts
Patch/api/1.0/employees/{guidKey}/employeeContacts/{employeeContactGuidKey}

Limit one primary contact per employee in WFM 

This change ensures that WFM supports only one primary contact per employee, resolving integration issues. Both post and patch employee contacts will enforce this logic and will return an error if more than one primary contact is created. 

Existing data has been cleaned up using the latest edit time to set a single primary contact, and validations have been added to prevent multiple primaries.