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Workforce Management
5 months ago

Workforce Management 2024 Wrap Up

As we wrap up another busy year delivering industry-leading Workforce Management (WFM) innovations to our Humanforce Cloud WFM customers, we’d like to take a moment to highlight various new capabilities we’ve delivered in 2024 through our product development efforts.

As a festive season gift, we’ve also included some key WFM related product usage statistics that highlights how we’ve helped to make work easier and life better for all our WFM customers.


🗓️ Rostering & Scheduling 

Event Rostering

The Event Rostering feature enhances large-scale event management by providing intelligent rostering capabilities. It includes functionalities such as multi-view rostering, which allows users to switch between different roster views, and multi-day, multi-location rostering for effective staff allocation based on qualifications. Additional features include compliance alerts, shift fill options for casual workers, and bulk action tools for quick edits, significantly improving operational efficiency.

Roster Manager Use

Since launching in March this year, Roster Manager has been viewed more than 230,000 times. In November alone, it was used by 4,200 users.


⏱️ Time & Attendance

Bulk Edit Timesheets

The Bulk Edit Timesheets feature allows managers to edit multiple timesheets simultaneously, enhancing efficiency and accuracy. It introduces dropdown menus for shared values and safeguards against editing errors, ensuring that only valid options are presented for selection. This feature significantly reduces administrative workload and error rates when managing timesheets.

Bulk Generate Timesheets from No-Shows 

The Bulk Generate Timesheets from No-Shows feature enables users to convert multiple no-show records into timesheets efficiently. This process ensures accurate payroll processing and streamlines record management, allowing for detailed customizations of each timesheet while updating leave balances appropriately.

Timesheet Use

Timesheet page has been viewed more than 585,000 times so far this year.

 

⚖️ Awards and Compliance

Updated Library Awards

Humanforce has updated its Library Awards for various sectors, including SCHADS, Security Services, Nurses, Aged Care, and Cleaning Industries. These updates automate aspects such as ordinary hours calculations and penalty rates while simplifying compliance workflows. This ensures that employers can effectively meet the requirements of their respective awards, minimizing errors and maintaining accurate records.


📊 Workforce Analytics

AN-ACC Real-Time Dashboard

The AN-ACC Real-Time Dashboard provides aged care professionals with powerful analytics to monitor compliance with the Australian National Aged Care Classification (AN-ACC) reforms. It offers real-time visibility into care minute targets and supports self-service file uploads. This feature enhances compliance confidence while addressing staffing challenges in the aged care sector.

Workforce Analytics Use

Workforce Analytics has been viewed more than 47,800 times so far this year.

 

🔭 What's Ahead

Looking ahead, we are excited for what 2025 has in store for our customers. We are looking forward to introducing more WFM enhancements, for example, by helping organisations generate smart worker-and-environment optimised rosters automatically through AI-powered, Demand Driven Rostering. We are also excited about improving event rostering tools, as well as employee-employer communications in the new year.

Here’s to another exciting year ahead with Humanforce Workforce Management!