We’re excited to announce a powerful new addition to your rostering — Rotating Roster Templates – bringing greater fairness, flexibility, and efficiency to workforce scheduling, whilst making it easier than ever to balance coverage needs with employee satisfaction.

With Rotating Roster Templates, you can now build shift rosters that fairly rotate employees through morning, afternoon, evening, and weekend shifts — ensuring equitable distribution of work patterns, while streamlining how you manage complex rosters.

Let’s dive in...

🔥 What’s New?

Experience enhanced workforce scheduling through the following new rostering capabilities.

• Create Rotating Rosters Directly in Template Manager: Build rosters where employees automatically rotate through sequences of shifts — such as weekly early, late, and night shifts — ensuring fair workload distribution. This can be performed flexibly either as a weekly, daily or pattern-based rotation, with customised lengths of rotating cycles, and commencement dates pre-set; i.e. 4 days on, and 4 days off, commencing next month”.
• Flexible Sequences & Fixed Shifts: Define rotating shift sequences for roles while also locking in fixed shifts (i.e., staff who always work the same schedule) all within the same template.
• Automated Roster Generation: Generate weeks of rosters at once with staff automatically rotated into the correct shifts, saving time and reducing scheduling errors.

Customers using Rolling/Rotating Templates in the Humanforce Back Office platform (also known as TimeTarget) will be able to switch over to the Rotating Template in Cloud WFM immediately ahead of the Back Office sunset date. See our help article to help you transition. 

⭐️ Why it matters

Rotating shift patterns are helpful in extended opening hours. They are favoured by rostering managers when a business operates outside the conventional nine-to-five schedules, in particular industries such as Aged-care, Healthcare, Local Government, Hospitality, Manufacturing, Construction, and Security, to name a few.

The key benefits unlocked by roster managers, their workforce, and their organisation include:

• Fairness & Equity: Distributes night shifts, weekends, and other less‑desirable times evenly across your team — no more “burdened employees” always stuck on the late shift.
• Operational Exposure: Shift rotations encourage employees to take on new challenges, learn new skills, and interact with different people, which also fosters greater employee engagement in the workplace.
• Employee Satisfaction: Improves work-life balance by ensuring everyone has a chance to work across different shift types, leading to higher morale and lower turnover.
• Streamline rostering: Instead of juggling multiple templates or manually swapping shifts, you can now set up the rotation once and let the rostering system fulfil the pre-set rotation of shifts.

🏁 Getting Started

Getting started is easy. To learn how to get set up and begin publishing your first rotating roster template, follow the instructions in following Help Articles.

• Rotating Roster Templates overview
• Enabling or transitioning to Rotating Roster Templates from Back Office (our soon to be deactivated legacy WFM system known as TimeTarget).