We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.84. This update ensures Sales Budget forecast labour accurately reconciles between Roster Manager and Workforce Analytics by incorporating unassigned shifts into the data model.

Operational control is enhanced through the introduction of a dedicated "Assign & Unassign" permission for Template Manager, decoupling it from standard rostering access. Additionally, we’ve expanded Chat capacity to support team-wide communications for groups exceeding 100 participants.

Release Schedule

Staging environments were updated on Friday, 28th August, 2026.

All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 9th September, 2026.

Rostering & Templates

New dedicated Assign & Unassign permission for Template Manager

Management > Rostering > Template Manager

Template Manager now has its own Assign & Unassign permission for both Normal Templates and Master Templates, separate from Rostering Screen permissions. Previously, assign/unassign access for shifts in Template Manager was tied to the shared Rostering permission, which made it difficult to provide this functionality in one space and not the other. Template permissions are now self-contained, so you can grant shift assign/unassign access independently of rostering and keep template access aligned with each user's role.

Any users who already had the Rostering > Allow editing > Assign and Unassign permission will automatically have the new template Assign and Unassign permissions enabled.

Managers can now override an insufficient leave balance when re-assigning a shift

Management > Rostering > Roster Manager

When re-assigning a published shift in Roster Manager to create an employee's leave timesheet, managers can now invoke the configured Shift Type Hierarchy when the target shift type has one, or override the insufficient accrual warning where their access level includes TimeTarget Online > View Timesheet Authorisation > Allow editing > Allow override of insufficient accrual warning. Previously both actions were blocked when the employee had insufficient leave balance, which could prevent leave from being recorded for employees with a low balance.

Employee Communications

Chats support more than 100 participants

Employee > Messages > Chat

When starting a new chat, you can now add more than 100 people using Add All, so team-wide and department-wide conversations are no longer limited to 100 participants. Users are added in batches automatically, letting you bring larger groups into a single conversation.

Reporting & Analytics

Sales Budget forecast labour now includes Unassigned shifts

Management > Advanced > Workforce Analytics

This update brings consistency to the Forecast Labour values in Roster Manager's Sales Budget panel and the Workforce Analytics Sales Budget report, by now including Unassigned shift hours and cost. Previously, these were excluded on both surfaces, so forecast totals could differ from the older Department Rostering and the Sales Budget report tool. Forecast Labour now reconciles across these views for the same date range, location and department - giving you consistent, accurate forecast data.

Separate controls for Planned and Unplanned leave in Sales & Budget

Admin Settings > Roster & Roster Templates

Also in the Sales Budget space, we've introduced flexibility in how leave timesheets should be handled with regards to the Actual Labour values. The Leave exclusion setting in System Settings > Roster & Roster Templates is now split into two controls:

• Exclude Planned "Leave Type" timesheets
• Exclude Unplanned "Leave Type" timesheets

This lets you independently decide whether planned or unplanned leave is excluded from Actual Labour cost calculations in the Sales & Budget module, matching your organization's requirements.

Payroll, Costing & Awards

New "Use no folder" option for SFTP exports

Management > Timesheets > Payroll

The SFTP export configuration for Pay Companies is now more flexible; offering three folder options instead of two:

• Use default folder - exports to /payroll-export/[paycompany]
• Use custom folder - exports to /payroll-export/[your custom folder]
• Use no folder - exports to the base /payroll-export/ directory

Each option now includes helper text showing the target path. The new Use no folder option writes export files directly to the base payroll-export/ directory, matching Back Office export behaviour. This is particularly useful for customers with custom payroll integrations who may not be able to adjust their downstream integration quickly — providing a configuration path to target the base directory without requiring changes to their current export process.