We’re excited to announce a new AI-powered integration with Outhire, now available in Humanforce Talent.

Outhire simplifies your hiring process by combining AI-powered resume analysis with automated phone and video screening, all within your existing recruitment workflow. In just a few clicks, you can access intelligent job fit assessments, initiate AI interviews, and receive branded screening reports that help you identify top candidates faster without the heavy lifting.

What’s New

With the Outhire integration enabled, you can:

• Access AI-driven Job Fit Analysis reports: When candidates apply for roles, their resumes and job descriptions are analysed by Outhire’s AI engine, and a Job Fit report is automatically added to their profile so you can instantly see how well they align to the role
• Automate phone or video interviews with AI: Assess candidates faster and more consistently, without needing to manually schedule first-round interviews
• Receive detailed, branded interview reports: Get consistent insights to support faster, more informed hiring decisions

 Why it matters

Outhire helps your team:

• Save time on manual screening by using AI to assess fit and conduct first-round interviews
• Improve hiring decisions with structured, unbiased candidate insights
• Streamline your recruitment workflow while keeping everything centralised in Humanforce Talent

Whether you're hiring at scale or want to free up more time for strategic recruitment, this integration offers a smarter, more efficient way to assess candidates early in the process.

Getting Started

To enable the Outhire integration, reach out to your Humanforce Customer Success Manager or submit a support request.

We’re excited to announce the release of Humanforce Workforce Management (Cloud) version 6.0.60, which delivers a range of improvements that increase rostering efficiency, make compliance smoother, and provide the flexibility, reliability and performance your team needs for operational excellence.

Release Schedule

• Staging environments were updated on Thursday, 4th September 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 17th September 2025

Roster Manager and Template Manager

Management > Rostering > Roster Manager
Management > Rostering > Template Manager

Consistent 24-Hour time format across rostering tools

To ensure a consistent experience across Humanforce WFM, all shift times, break times, and other time entries now display in 24-hour format within both Roster and Template Manager. This aligns them with Timesheets, Leave/Availability pages, and legacy tools like Department Rostering, making it easier for managers to read, plan, and communicate rosters without confusion.

Wider Filter Display for Easier Navigation

We’ve improved the page layout when displaying all available roster filters. Filters will now extend across the full screen width before wrapping, reducing unused space and helping users scan and interact with filters more efficiently, especially useful when managing complex rosters with many filter options.

Roster Manager

Management > Rostering > Roster Manager

Reassign Locked Shifts Without Unlocking First

Managers with the appropriate permissions can now reassign or offer locked shifts without the extra step of unlocking them. This streamlines the shift management process by reducing clicks and speeding up handovers or reassignments, particularly useful during last-minute changes.

Clearer Error Messages When Notifications Fail

When SMS or push notifications for shift offers fail, admins will now see more detailed error messages explaining what went wrong. This provides better visibility for troubleshooting and ensures a quicker path to resolution when issues arise with offer delivery.

Faster Search by Employee Name or Code

We’ve optimised the “Employee code or name” filter in Shift, People, and Role views for faster performance. Searches now return matching employees more quickly, making it easier to find team members and take action in high-volume rosters.

Template Manager

Management > Rostering > Template Manager

Faster Shift Editing with Background Validation

Editing shifts in Template Manager is now quicker, thanks to a behind-the-scenes enhancement. Validation and warnings are now processed in the background, allowing the shift editor window to open faster so managers can get in and make changes with less delay.

Bid Manager

Management > Shift > Bid Manager

Accurate Bid Counts for Overnight Shifts

We resolved an issue where some employee bids for overnight shifts weren’t reflected in the Bid Count summary row, even though they appeared in the expanded bid list. Now, all valid bids are consistently counted and displayed, giving managers an accurate view of shift demand when making decisions.

We’re excited to introduce the latest some significant updates to the Humanforce Work App, designed to make managing work simpler, clearer, and more connected for both managers and employees.

These new releases deliver enhanced employee communications, timesheet management, earnings visibility, and schedule clarity - alongside fixes and performance improvements across both iOS and Android.

Let's dive into the highlights...

Version 1.22

Release date: commencing early September 2025

Calendar Sync 

Profile > Calendar settings

We've introduced Calendar Sync that allows users to synchronise their shifts with a calendar on their device, for better work-life coordination. Designed to deliver seamless employee calendar management, generate faster shift coverage and greater employee engagement today, employees can now enjoy automatic calendar sync updates, calendar link sharing, and flexibly syncing across preferred calendars.

To get started follow the instructions in this Help article.

Manager Timesheet Management 

Manager > Timesheets

Managers now have more control directly within the Work App, including the ability to end active timesheets. This improves oversight and reduces errors from incomplete timesheets.

Earnings Screen

Earnings

The "Total hours" label on the Earnings screen has been updated to reflect "Payable Hours", which does not include unpaid breaks. Timesheet cards also now show net hours.

General Fixes

iOS Minimum Version: The minimum supported iOS version has been updated to iOS 15. By updating to a newer iOS version, we're able to use the latest Apple technologies to make the app's interface load more quickly and use less storage space on your device.

Schedule screen: The schedule screen will now load 31 days instead of just one week when the user expands to month view, providing a more comprehensive view of their schedule.

For the complete details on the Work app - v1.22 release access this Help article.

Version 1.21

Release date: Week commencing 21 July 2025

Messaging

Messages > Chat

Messaging is now available in the Work App as a beta release. Designed to cut communication chaos, connect teams, and drive productivity, Messaging makes communication effortless, engaging, and drives real action through enhanced communications. Employees can now perform direct and group messaging, rich multi-media sharing, embedded messaging in the Schedule screen, and advanced permissions and filtering.

To enable and set up this feature, please log a support ticket and follow the instructions in this Help article.  

Enhanced Earnings details

Earnings

We’ve redesigned and expanded the Earnings screen to give employees more clarity and insight into their work history and pay.  Users can now access their full timesheet history from the Earnings screen, view updated Earnings and Payslip screens with improved readability, and see pre-tax earnings on authorised timesheets where permissions allow. Employees now gain better control and understanding of hours worked and pay received.

Notification Updates 

Messages > Notifications

Employees can stay on top of what matters most with the following new notification updates:

• Customisable Unread Messages: Users now have the option to enable "show unread messages by default" for better visibility of new communications.
• Individual Notification Deletion: You can now delete individual notification messages, giving you more control over your inbox.

General Fixes

• Resolved issues where attachments were not displayed against leave requests in Manager Approvals.
• Fixed cases where the Clocking screen did not refresh after an auto clock-out overnight when the app remained open in the background. This should resolve ‘invalid access’ error on clocking.
• Addressed an issue where users could authorise their own timesheets regardless of their assigned permissions.
• Added the ability for an employee to view manager comments on approved leave requests in the employee view.
• Resolved an issue with stale data in QR code for logging into kiosks for some users.

Android: 

• Users will no longer encounter app crashes occurring in the PIN screen when resuming the app from the background after a long period.
• We have also fixed duplicate entries displayed in Employee Search results for Managers.
• We have also addressed the issue of the Manager Attendance screen only showing a maximum of 20 employees. It now correctly loads all employees.
• We have fixed an issue with handling multiple default leave hour periods when "Allow Advanced Leave Requests" is disabled. Users who are rostered to multiple shifts in a day will now correctly see these shifts displayed in a leave request where leave hours are sourced from the roster.

iOS:

• Users will no longer encounter an error message when opening payslips, and we have resolved an issue where attachments containing images were not working correctly on iOS 18.
• We have also fixed an issue where managers previously couldn't view timesheet comments unless the "allow editing of comments" permission was enabled.

For the complete details on the Work app - v1.21 release access this Help article.

We’re excited to announce the release of Humanforce Workforce Management (Cloud) version 6.0.59, which delivers a range of improvements that increase rostering efficiency, make compliance smoother, and provide the flexibility, reliability and performance your team needs for operational excellence.

Release Schedule

• Staging environments were updated on Thursday, 21st August 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 3rd September 2025

Roster Manager and Template Manager

Management > Rostering > Roster Manager

Display of overtime warnings in shift tiles and Alert Panel

We’ve improved the consistency of the overtime warning display in Roster Manager and Template Manager, so it displays consistently in shift tiles and the Alerts Panel. This removes the need to open the shift edit window to see overtime warnings, increasing rostering efficiency.

Roster Manager

Management > Rostering > Roster Manager

Performance optimisation for Bulk Unassign, Bulk Delete and Role view

Bulk Unassign and Bulk Delete actions in Roster Manager have been optimised to execute more efficiently, contributing to faster completion of rostering when working with shifts in bulk. 

We've also made further speed improvements in the Role view by rendering shifts more efficiently, helping your rostering team locate and manage shifts faster.

More flexibility to import Templates with invalid break dates

With this change, you can import Roster Templates with invalid break dates (which might be caused by legacy template data) into Roster Manager. By using the shift dates instead of break dates, this change gives you more flexibility.

New shift error alert: Before Employee’s Start Date

We’ve introduced a new shift error alert to flag when a template import has created a shift for an employee before their start date. The shift appears with an error icon and tooltip Before Employee's Start Date to help explain that this shift exists before the employee is due to start work.

Template Manager

Management > Rostering > Template Manager

Improved consistency of alerts with Roster Manager

This update improves consistency across Roster Manager and Template Manager for roster alerts. The Employee role qualification alert is now fully implemented so that the Restrictive option (to trigger an error rather than a warning), and also the Employee Must/Must Not have qualification behaviour is now in place.

Leave Management

Management > Availability > Leave Approvals

Strengthened permissions for leave changes in past pay periods

We’ve strengthened permissions so users can only unauthorise and/or delete leave in past pay periods if they have both the Allow edits within elapsed pay period and Un-authorise or delete leave in the past permissions enabled. This ensures consistent control over past-period leave changes, preventing unintended alterations outside defined pay periods.

Timesheets

Management > Timesheets

Timestamps stored in UTC to strengthen Timesheet data consistency and usability

To ensure consistent, accurate time data across time zones, we’ve changed the way timestamps that capture when a Timesheet was Authorised and Modified are stored. These timestamps are now stored in UTC and automatically converted to the user’s local time for display, improving accuracy and use of the data in Workforce Analytics, auditing, and integrations.

REST API

Integrations > REST API

Updates to role revisions and payslips for terminated employees

We’ve removed restrictions that prevented updates to role revisions and payslips for terminated employees via REST API. This allows to perform necessary adjustments for employees terminated within a pay period, ensuring accurate payroll processing.

Distributing tips at hospitality venues is often time consuming, complex and even contentious among frontline customer service team members.

With On the Monee's new integration with Humanforce Workforce Management (WFM), automatically calculate tips using approved workforce management timesheet data and tip records, and ensure your valued frontline staff are accurately, and fairly rewarded directly into their app linked wallets. This means frontline teams are rewarded faster to excel on the frontline with more accurate, direct, end-to-end tip distribution.

Let’s take a closer look...

🔥 What’s New?

On The Monee, Australia’s leading digital tipping solution for casual workers with distributions delivered directly into their wallet, now integrates seamlessly with Humanforce WFM to streamline the end-to-end tip pooling process. This integration automates the often complex and burdensome task of tip distributions by:

• Automatically pulling approved timesheet data from Humanforce WFM and combining it with On the Monee generated tip calculations
• Catering for complex tip distribution scenarios such as split shifts and calculation weightings.
• Applying venue-specific tip distribution logic through a powerful rules-engine
• Processing tip payments electronically within existing configured payroll management processes direct to accounts linked through their On The Money app.

⭐️ Why it matters

Payroll and operations management teams of restaurants, hotels and customer service led organisations, are charged with the responsibility to process fair, accurate, and timely tips distributions.

• Accurate end-to-end distribution: process complex tip calculations instantly down to specific departments and directly into employee linked accounts.
• Configure with ease: Simple click-and-connect setup using existing Humanforce Workforce Management credentials
• Seamless automation: Automatically sync approved timesheet data with tip collections
• Enhance staff engagement: Transparent, fair, and timely tip payments.

🏁 Getting Started  

 To learn more about this new integration check out this Help article or contact On The Monee. 

We’re excited to introduce the new Compensation Planner tool, now available in Humanforce HR (intelliHR).

Managing compensation reviews via spreadsheets is often time-consuming, inconsistent, and disconnected from your broader HR and financial strategy. With our new Compensation Planner, you can now manage salary reviews, eligibility rules, and budgets in one centralised, easy-to-use workspace, purpose-built to help you reward and retain top talent more effectively.

This tool empowers your HR, finance and people leaders to make data-informed pay decisions that align with your people strategy and financial goals. 

What’s New

The new Compensation Planner lays the foundation for a smarter, more strategic approach to salary reviews within Humanforce HR.

Here’s what you can do:

• Set budgets by business unit for greater oversight and control
• View and manage compensation plans from a centralised business unit overview
• Apply eligibility rules based on probation status or work classification
• See compensation totals and ensure your decisions remain within budget
• Enable cross-functional review by HR, Finance and department heads

This first phase focuses on building the groundwork for future advanced functionality, giving you a solid, structured starting point for strategic compensation planning.

Why it matters

Compensation Planner helps organisations:

• Streamline and standardise the compensation review cycle
• Replace disconnected spreadsheets with a structured, repeatable workflow
• Make fair, compliant and strategic pay decisions using eligibility criteria and real-time data
• Improve collaboration by enabling HR, Finance and leaders to work from a shared platform
• Gain visibility and control over pay outcomes and budgets across the business

Getting Started

The Compensation Planning tool is now available to all Humanforce HR (intelliHR) customers.

Need help getting started? Reach out to your Humanforce Customer Success Manager or submit a request via our Help portal.

We’re excited to announce the release of Humanforce Workforce Management (Cloud) version 6.0.58, which introduces targeted improvements to rostering workflows, alerts, shift bidding, and more. These updates enhance clarity in scheduling, prevent duplicate records, and improve integration and reporting, all while supporting faster and smarter daily operations for your team.

Release Schedule

• Staging environments were updated on Thursday, 7 August 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 20 August 2025

Roster Manager

Management > Rostering > Roster Manager

Clearer leave alerts now show actual leave period

Previously, the Leave alert displayed only the full shift time, making it difficult to see how leave impacted the roster. The alert now shows both the leave period and the rostered shift time, making it easier to assess any overlap and adjust staffing as needed.

Accurate qualification checks for shift alerts

We’ve corrected a scenario where the Qualification Check alert could incorrectly appear in the notification panel, even when employees had the required qualifications. This ensures alerts are shown only when relevant, reducing unnecessary noise and improving focus for schedulers.

Default Area now visible in Fill Shift

The Fill Shift function now includes an optional Default Area column, accessible via the column selector. When enabled, it displays the employee’s default area from their profile, making it easier to assign shifts confidently, especially in multi-role or multi-area environments.

Avoid unnecessary errors when bulk editing shifts with no breaks

An incorrect validation message Break falls outside the shift time was previously shown when bulk editing shifts without a break. This has been fixed, allowing smoother bulk edits and reducing confusion when managing break-free shifts.

Template Manager

Management > Rostering > Template Manager

Shifts now sort by start and end time

We’ve improved shift sorting in Template Manager to make reviewing large templates more intuitive. Shifts are now sorted first by start time and then by end time, so shifts with the same start time display in proper chronological order. This matches the ordering in Roster Manager’s Role View for a consistent scheduling experience.

Clocking

Humanforce Web > Clocking

Break prompts now reflect rostered entitlements

When clocking out, the break prompt will now only appear if a break is actually due, based on the roster or break schedule. When shown, break times are automatically pre-filled, reducing unnecessary prompts, saving time, and helping ensure compliance with break entitlements.

Shift Bidding

Employee > Shift Bidding

Shifts before employee start date are hidden

Employees will no longer see shifts dated before their official start date when bidding. This prevents bidding on ineligible shifts, streamlines the bidding process, and supports compliance with employment start rules.

REST API

Integrations > REST API

New endpoint for Roster Labour Group data

A new REST API endpoint is now available to retrieve Roster Labour Group details, including manager information. This enhancement supports developers and integration partners by enabling richer reporting and deeper integration with roster structures. 

Your feedback continues to drive meaningful improvements across the Humanforce HR platform. This month, we’ve delivered a series of updates designed to make onboarding smoother, contract generation more flexible, and the platform more intuitive and aligned to the way your teams work.

In July, we introduced improvements to contract templates and signature formatting, refreshed the look and feel of qualifications and issued tasks, and made a series of usability and design improvements across the platform.

Here’s what's new:

Feature Updates

Custom Contract Template Variables
You can now create your own custom variables in contract templates for details you don’t need on the employee profile, such as an onboarding buddy’s name or a meeting point. Simply wrap your variable in curly brackets (e.g. {OnboardingBuddyName}) and customise as needed.

Visit the Use Custom Variables in Contracts help article to learn more.

Time and Date Stamp on Printed Contracts
We’ve added time and date stamps to printed contract signatures. Previously only visible in-platform, this data is now included in downloaded or printed versions, even for historical contracts.

New Qualification UI
We’ve refreshed the Qualifications interface with a modern, streamlined design, making it faster and easier to submit and manage qualifications.

The improved layout reduces the number of clicks needed, helping you get tasks done more efficiently. Based on your feedback, we've also brought back drag and drop document uploads for a smoother, more intuitive experience.

We're continuing to collect and prioritise your feedback, so please keep them coming via Help & Support > Product Feedback.

Issued Tasks – Design Improvements
We’ve made visual enhancements to issued tasks, improving formatting consistency (spacing and indentation) and updating the top-of-page layout to better highlight subject, respondent, issue date, and due date.

Issue Onboarding – UI Enhancements
The issue onboarding screen has been updated for improved clarity and usability, making the steps and required actions easier to follow for new starters.

Bug Fixes and Improvements

• Job Approvals with Duplicate Approvers: Fixed an issue where approval actions displayed incorrectly when the same person appeared multiple times in the chain (e.g. when they are both a supervisor and business unit rep).
• Bulk User Account Issuing: Resolved issues where selecting users across multiple pages didn’t work as expected.
• Onboarding Address Display: Fixed a display issue where the address type was incorrectly shown as “Postal” instead of “Home”. The data was stored correctly and now shows as intended.
• SuperAPI Onboarding: Where super fund data is being processed, we now display bank and tax details immediately. A long-term UI improvement is also planned to advise users of progress and what the user can expect.