We are pleased to announce some new enhancements that make the onboarding process more efficient for customers with complex HR ecosystems and improve the overall connectivity of the HR experience. 

Let’s explore!

New additions to Public API

Probation End Date endpoint

Customers can now set the Probation End Date in intelliHR when creating People/Jobs via PAPI from external recruitment systems. This ensures that the correct probation period is accurately captured and reflected in the employee’s job profile data.

Onboarding completed event webhook (Australian customers only)

We’ve added a dedicated "Payroll Onboarding Completed" webhook (job.onboarding_payroll_completed) to notify Public API consumers when an employee has completed setting up their bank details, TFN information and Superannuation setup via SuperAPI during onboarding. This allows the payroll system to create or update employee’s payroll records effectively.  

These new additions aim to support customers with complex HR ecosystems better and streamline their onboarding processes.

Click here for more details.   Learn more

Bank / Tax / Superannuation submission fail alert (Australian customers only)

Settings > All Settings > Business Entity

We have introduced an alert notification for employers to notify the relevant people when a SuperAPI submission fails. Processing times for superannuation fund registrations can take several days or longer, and submissions can fail for various reasons, such as an incorrect member number or failed stapling attempts. In such cases, the HR must complete the process manually. Previously, employers did not have visibility into superannuation submission failures, which caused delays in the onboarding process.

Now, a new "Onboarding Email Alerts" field in Business Entities allows up to 20 business contacts to receive failure notification emails, ensuring swift resolution. When an employee's Super Stapling has failed or there is an issue with your Business Entity configuration, you can configure an email alert that will alert relevant parties and include instructions on how to resolve the error. This field is found on your Business Entity configuration and has been pre-filled with your active System Administrator's primary email addresses. This is available for Australia Business Entities only.

We are excited to announce the first Humanforce Talent update of 2025, also known as LiveHire for our customers. In this update, we have enabled self-serve capabilities for all our customers globally. We have also addressed several accessibility issues identified in our recent audit, improved our Open API support for integrated checks providers, and upgraded the LiveHire infrastructure. These enhancements will help you better access the tools you need to manage your environments more effectively. We have also improved the email response handler, ensuring that interactions between candidates and employers remain easy and frictionless.

Let’s dive into the details!

Self-service platform configurations

Admin Console > Templates 

We have expanded access to the self-service feature for job vacancies, applications, offers, and answer set configurations to all customers globally. Initially, these features were released with restricted access, allowing us to enable them selectively for a limited group of clients.

With their proven success in production, we have now updated the default security permissions for the Admin role, granting all Admin users access to these features. This enables administrators to self-service and create templates directly within platform configurations.

Checks Open API

As we continue improving the Checks API integration experience for our integrated checks providers, we have updated the administration process for our internal teams responsible for configuring these providers. Within the Admin site, we have added a new section to the Checks configuration screen, allowing our internal teams to add new providers and manage packages for existing providers. This new addition will enable a much faster turnaround for requests to manage check packages where providers may not be able to provide endpoints to retrieve configured packages for their integrations. 

Improved Email Response Handler 

Historically, candidates have responded directly to several platform emails that do not originate from an employer user. As a result, these responses do not form part of a conversation with the employer. Instead, these emails are received by the Support team, which then has to either respond to and redirect the candidate or forward their communication to the appropriate recipient.

We have now expanded the capabilities of our Email Response Handler. It will automatically extract the relevant parties and message content from a candidate's response to these types of emails and direct the response to the inbox of the appropriate Talent Community.

This improvement allows our Support team to focus on more relevant support issues and continue to update and grow our knowledge base. It also enables clients to respond adequately to candidates who reach out to them after receiving platform notifications.  

Candidate Street Address value

We have implemented a new requirement to better support candidates' adoption of street address inputs. Candidates will now need to re-enter their address if the address associated with their profile does not have a Street Address value in order to progress with their application.

This adjustment aims to address two common scenarios:

1. Candidates with existing accounts that currently lack a street address.

2. Candidates whose address has been extracted by the CV Parser, but this address does not include a Street Address. 

 Accessibility Improvements - Improved candidate application and profile experience

We have improved site accessibility to enhance the experience for candidates with accessibility needs, following the WCAG 2.2 Guidelines.

These enhancements create a more consistent and accessible experience for buttons, checkboxes, labels, auto-suggest content, expanding content, and option controls, ensuring that candidates can effectively utilise assistive technologies throughout their experience.

Infrastructure upgrades 

We have recently upgraded several infrastructure components across the LiveHire platform, and more component upgrades are planned before the end of February. These upgrades aim to enhance the user experience with improved platform stability and faster load times for the below areas

Submissions 

Events 

Document Converter 

Job Publisher 

Admin Console 

Careers 

Privacy pages

Bookings 

Checks 

Reporting 

Integration Systems 

We’re excited to announce Humanforce Cloud Version 6.0.45, which includes improvements to a range of Workforce Management modules such as Roster Manager, Timesheets and Leave Approval. Read on for all the details!

Release Schedule

• Staging environments were updated on Thursday, 6th February 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.45 overnight on Wednesday, 19th February 2025.

Roster Manager

Management > Rostering > Roster Manager

New sort by Status option

The Offer tab within the Fill shift workflow now allows you to sort by the Status column.

Role hierarchy in Shift View

Sort by role hierarchy is now applied in Shift view when you have Group by Location and Department on (just like Role view).  The roles listed within the Location and Department grouping are now sorted based on the role hierarchy defined in your Location and Department configuration. 

Scrolling shifts

We've fixed an issue in Shift view that occurred when viewing shifts for a single role. If there were more shifts than were visible on the page, when scrolling down the list there were duplicate shifts displayed.  

Timesheets

Management > Timesheets > Timesheets

Breaks on overnight shifts at end of month

We've fixed an issue where a break was not being added to a timesheet if an employee was rostered for an overnight shift that crossed from the last day of one month into the first day of another month.

Profile field correction when adding a timesheet

We’ve resolved an issue that occurred when adding a timesheet for another user in the Timesheet Admin area. The Profile field was displaying the effective award profile for the currently logged in user, instead of the target employee (who would own the timesheet).

Timesheet date correction in some inline edit scenarios

In the Timesheet Admin screen, we've addressed an issue related to the inline edit function. Adding an end time to an active timesheet was using today's date, instead of the timesheet's start date. This case was most evident when a day or more had passed after the shift ended when a user added an end-time to the timesheet (as the date of editing and the date of the shift were different).

Leave Approvals

Management > Availability > Leave Approvals  

Submitting leave requests for an employee during a gray out period

A manager or supervisor with the permission “Allow request leave during gray out maxed,” can now successfully submit a leave request for one of their team members during a “gray out” period where the number of employees allowed to take leave has already been reached. 

For background, a “gray out” period allows a limit to be set on the number of employees that can take leave during the gray out period. Before this change, the supervisor or manager might have been blocked as the system was checking the permission of the employee taking the leave, instead of the user adding the leave request.

Area and Period information when source hours set to Profile Hours

When approving leave requests, Humanforce automatically pulls relevant Default details from the Employee profile. However when the source hours for the leave request was Profile Hours, the system was not linking the Period and Area info to the timesheet, as expected. This has now been corrected.

Payroll

Management > Timesheets > Payroll

Adjustment Payrun export file resolved

Resolved a case where some users encountered an error when attempting to generate an export file for an Adjustment Payrun in Humanforce Cloud.

Alesco Payroll - Batch number option

Humanforce provides a 3rd party Payroll Export to support Alesco Payroll. The export process in Humanforce Web now supports the display of a prompt Enter Batch number, which is consistent with the Back Office functionality when exporting the file. You will have the option to enter the batch number, which will be automatically included in the generated payroll file, provided this setting is enabled in the Payroll config.

Role Revisions

Management > Employee > Employee Management

When managing the Role Revisions for an employee and selecting a Pay Rate, the rate value was shown in the Rate Override field, which was creating some confusion - since the override was not actually in use. For easier and more efficient Role Revisions, we’ve introduced a clear display of the Pay Rate's value in a separate column called Rate. This is a read-only column and reflects the existing rate value that is attached at the end of the Pay Rate title.

Additionally, we are no longer copying the Rate value into the Override field, so it is much clearer when an Override value is actually set.

Introducing Shift Consent, a new way rostering managers could quickly and easily stay on top of compliance and better manage costs by registering employee consent for shifts that either have been changed or are newly added shifts, via their mobile phones using Humanforce Work App.

This new development is a continuation of the Shift Confirmation process, and ensures employees are paid ordinary pay when shifts are consented to, or penalty payments are paid when not confirmed.

As a result, it will help organisations respond flexibly to workforce planning changes, whilst also delivering benefits such as better pay accuracy, pay-related compliance confidence and help control labour costs. In addition, Shift Consent will also benefit employees by improving employee overall work schedule and individual shift awareness through greater shift transparency.

Let’s dive in...

🔥 What’s New?

Roster managers are now able to record consent from employees for working shifts.

As a continuation of the Shift Confirmation flow, the Shift Consent confirmation process is now available for all users in Humanforce Work App.

Roster Managers will be able to generate a record of consent for multiple shifts from Shift Consent Templates. Here they can customise a consent confirmation message in every Shift Consent template constructed.

Every template will be able to contain unique characteristics such as, Shift Type(s) + Award Profile(s) to ensure a shift only matches one template.

These templates support rich-text formatted messages, such as bullet points, bold, headings, etc., to allow the consent message to be customised and clearly communicated by employers.

Roster managers will not need to construct a new consent message each time. Instead, Shift Consent will automatically apply the pre-set Shift Consent message to display and activate the consent flow through to Employee’s on their Humanforce Work App, by assessing the combination of Shift Type and employee Award Profile.

For reporting purposes, the consent message is recorded alongside the shift offer. This will provide additional detail when performing audit trail reporting.

⭐️ Why it matters

Shift Consent may help organisations stay compliant, manage costs better, improve pay accuracy, and respond flexibly to workforce planning changes, and help maintain employee satisfaction. 

Let’s take a more detailed look at the possible benefits...

Greater Pay Accuracy and Compliance confidence: All organisations are required to adhere to industry or labour awards. Those under Australian Fair Work Industry awards such as the General Retail Industry Award [MA000004], Clerks Private Sector Award [MA000002], and the Hospitality Industry (General) Awards [MA000009] are especially exposed to significant compliance risks unless they collect registered consent for shift changes in writing from staff. For organisations, improved pay accuracy and compliance with labour regulations are vital in avoiding disputes or penalties.

Compliance Reporting: by maintaining a clear record of agreements for each consented shift, it is easy to produce detailed shift consent reports when organisations need to perform employee shift consent related audits. 

Cost Control: by clearly communicating shift condition details and registering employee agreed consent, organisations can ensure consenting employees are paid ordinary hours, and therefore reduce labour costs.

Rostering flexibility: Shift consent helps organisations and teams quickly and easily respond to workforce demand planning changes.

Simplified roster management experience: Roster managers now gaining employee consent reduces administrative burdens, allowing them to focus on other critical tasks.

Shift detail transparency: The automated consent process not only simplifies communication but can promote a more efficient and transparent workplace environment, as it relates to shift details and pay conditions.

Employee schedule awareness: The ability to request shift consent enhances employee schedule awareness and transparency, leading to increased job satisfaction as they feel more in control of their work commitments.

🏁 Getting Started  

Check out the following Help articles for more information;

• Employees – Consenting to conditions of a shift offer or shift bid in the Work App
• Managers – Configuring Shift Consent templates

For Roster Managers, Shift Consent is ready to set up, and easy roll out for employees using their Humanforce Work App.

We’re excited to announce Humanforce Cloud Version 6.0.44! 

This release is packed with exciting enhancements to improve user experience and streamline workflows across various Workforce Management modules such as Roster Manager, Leave Approval, Timesheets and Workforce Analytics. Our new update will boost efficiency, deliver a more seamless workforce management experience for users, and also provide greater control over workforce management processes.

Finally, in this release we are now providing customers early access to a pilot integration sync via our iHR to WFM native integration. This pilot integration will ensure the role revision effective dates are accurately synchronised to ensure proper processing of the information in WFM and subsequent payroll integrations such as Humanforce Payroll, so to register your interest to gain access to this new integration capability submit a support ticket via Humanforce Help.

Release Schedule

• Staging environments were updated on Thursday, 23th January 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.44 overnight on Wednesday, 5th February 2025.

Roster Manager

Management > Rostering > Roster Manager

Shift Consent

Designed to help rostering managers quickly register employee consent for changed or newly added shifts, we have now released the ability to automatically surface a consent registration request so that employees can agree, or decline, to the terms/conditions of specific shifts. Roster managers with user permissions, can create and manage Shift Consent using Shift Consent Templates within the Admin navigation > Award Config > Shift Consent Templates, whilst employees receive and submit Shift Consent requests via the Humanforce Work App.

For more information on setting up templates, or to learn more about how they are linked when a shift is offered to an employee, find out more here.

Identifying unassigned shifts

We have updated the colour of these shifts to green so that Roster Managers can quickly and easily identify which shifts are currently left assigned.

Fixed an error showing employee as unavailable if on leave overnight

We've fixed a minor error where if an employee was on leave overnight, they were incorrectly showing as unavailable on the date the leave ended.

Fixed an error where ‘View only’ shifts were disappearing after refreshing roster pages

We've fixed a minor error where ‘View only' shifts were disappearing after roster pages were refreshed when shift grouping 'Group by Location’ has been selected. Shifts will now appear as intended and no longer disappear after refreshing roster pages.

Timesheets

Management > Timesheets > Timesheets

Multi-level sorting in timesheet ‘No Grouping’ view

We have enabled multi-level sorting in the No Grouping view, with the ‘Employee Name’ column. This means you can now quickly sort employee timesheets first by Employee Name, and then by Start Date (oldest-newest), and finally by Pay Start date (oldest-newest).

Locked Timesheets of finalised payruns

We have ensured Timesheets of finalised payruns remain locked for organisations. Timesheets that are part of a finalised payrun will be prevented from being unlocked from the Timesheet Admin screen unless that payrun is reverted.

Timesheet length warning windows when editing and authorising timesheets

When editing a timesheet using the Edit Timesheet window, organisations will now receive a helpful warning timesheet managers that the Timesheet's length exceeds the Timesheet Length setting configured in the user's Access Levels>General tab. This warning notification will allow users to  either confirm or cancel the timesheet edit.

A warning window will also now appear for users authorising a single timesheet or authorising in bulk, when the Timesheet length exceeds the Timesheet Length setting configured in the user's Access Levels>General tab. This warning notification will also allow the user to choose to confirm or cancel the Authorisation(s).

Workforce Analytics

Management > Advanced > Workforce Analytics

Report Employee 'Created By' Identification in Employee Data Reports

To help with audit trail reporting, the 'Employee Data Report' within Workforce Analytics has been improved to now allow the ‘CreatedById’ column to be made available in the report datasource. This field can then be toggled to include the user who created each employee within the report. 

Leave Approvals

Management > Availability > Leave Approvals  

Automatic un-assigning employees from rostered shifts overlapping with leave request

When permissions enabled managers are approving employee leave requests in the Leave Approvals screen, they can automatically un-assign employees from any rostered shifts that overlap with the leave request. This update ensures that the auto-un-assign functionality is applied accurately for an employee with back-to-back shifts; and they are NOT unassigned from both shifts if only one shift overlaps the leave.

Shift Definitions

Admin > System Config > Shift Definitions

Shift Definitions without qualification selection

We have resolved a minor error that prevented a Shift Definition being created without also selecting a qualification.

Integration Central

Management > Advanced> Integration Central  

Ensuring Employee Role Revision Effective Dates in WFM is sourced from intelliHR when transferring updates to Humanforce Workforce Management

To help with automatically updating employee primary role information across Humanforce intelliHR (iHR) and Workforce Management suites (WFM), we are now providing early access to a pilot integration sync via our iHR to WFM native integration. This pilot integration will ensure the role revision effective dates are accurately synchronised to ensure proper processing of the information in WFM and subsequent payroll integrations such as Humanforce Payroll. 

To opt in for early access to test this feature, simply submit a support ticket via Humanforce Help and you will have the feature enabled in Production for your organisation. For more information on using this feature or more information on our native iHR and WFM integration, visit this Help article.

Distributing tips at hospitality venues is often time consuming, complex and even contentious among frontline customer service team members.

With Tip Sheet's new integration with Humanforce Workforce Management (WFM), automatically calculate tips using approved workforce management timesheet data and tip records, and ensure your valued frontline staff are accurately, and fairly rewarded to excel on the frontline with more transparent and seamless tip distribution.

Let’s take a closer look...

🔥 What’s New?

Tip Sheet, Australia's first and only fully automated tip distribution platform, now integrates seamlessly with Humanforce WFM to streamline the tip pooling process. This integration automates the complex task of tip distribution by:

• Automatically pulls approved timesheet data from Humanforce WFM and combines it with venue point-of-sale or payment systems
• Mapping collected tips to specific days and service periods
• Applying venue-specific tip distribution logic through a powerful rules-engine
• Processing tip payments electronically within existing configured payroll management processes direct to staff bank accounts or apportioned in cash.

⭐️ Why it matters

Payroll and operations management teams of Restaurants, hotels and customer service led organisations, are charged with the responsibility to process fair, accurate, and timely tips distributions.

• Configure with ease: Simple click-and-connect setup using existing Humanforce Workforce Management credentials
• Seamless automation: Automatically sync approved timesheet data with tip collections
• Accurate tip calculations: process complex tip calculations instantly down to specific departments
• Enhance staff engagement: Transparent, fair, and timely tip payments.

🏁 Getting Started  

 To learn more about this new integration check out our Help article.

We are excited to announce the first HR update of 2025. In this update, we have added onboarding completion and employee financial information update events in the notifications configuration. This ensures that the appropriate individuals in the organisation are notified of the next steps. Additionally, new formatting functions have been added to the contract editor, making it easier to draft contract templates.

Event Notifications

Settings > Notifications > Create Event Notifications

Onboarding completed event notification

This new notification configuration makes tracking employee onboarding progress easier than ever! Once set up, the relevant person or teams (e.g. the employee’s team manager, IT equipment coordinator, or local HR/branch manager) will automatically be notified as soon as an employee completes their onboarding, enabling them to move on to the next steps, such as role-specific training or task assignments, efficiently. This enhancement ensures a seamless workflow and helps organisations stay on top of their onboarding process with minimal effort.

Employee financial information update notification (Australian customers only)

When an employee updates their bank, tax or superannuation details in their employee profile, a notification will be sent to your configured recipients (such as payroll) with a secure link to access the updated information directly in the iHR platform. This ensures the right teams receive the right information efficiently while maintaining data security by avoiding sensitive details in email notifications. 

Added variables for Event Notifications

We have added new variables to include in event notifications. This allows you to provide more details about the people involved in the event such as their work locations and addresses. The variables are:

• Primary Address Variable of the affected or actioning person from their intelliHR employee profile

  • {extras.affectedPerson.primary_address}
  • {extras.actioningPerson.primary_address}

• Location Address Variable where it is essential to specify the job location of the individual. You can use this variable in your event notifications if this has been configured in Settings > Locations.

  • {extras.affectedPerson.location_address}
  • {extras.actioningPerson.location_address}

Contract improvements

Organisation > Contracts > View Templates

We have updated our contracts editor to make building contract templates easier. Formatting tools such as inserting tables and easily creating ordered or unordered lists with bullet points, numbers, and characters have been added. This update will also maintain your paragraph formatting when copying and pasting directly from MS Word, making contract drafting easier. 

We’re thrilled to introduce three new meal delivery kit partners in the Thrive Perks – Discounts category! Employees can now enjoy exclusive discounts on meal delivery kits from HelloFresh, Youfoodz and EveryPlate, making healthy eating more affordable and convenient than ever.

🔥 What’s New

We are excited to announce our partnership with the meal delivery kit providers below. Here are the benefits your employees can start enjoying:

HelloFresh: Save up to 40% on your first 13 boxes*. Fresh ingredients and easy recipes make cooking stress-free and fun.

Youfoodz: Save up to 40% on your first 13 boxes*. Enjoy chef-designed, ready-to-eat meals crafted with farm-fresh ingredients.

EveryPlate: Get up to $190 off your first 6 boxes*. Quick, budget-friendly meals with pre-portioned ingredients and simple recipes.

*Terms & conditions apply. Please visit each offer above directly within the Thrive app, to view the full Terms and Conditions.

⭐️ Why it matters

Thrive Perks' new meal delivery kit discounts support employee well-being by making healthy eating more affordable and convenient. These discounts help employees balance work and life while promoting healthier lifestyles. By saving time and reducing stress, further lifestyle discounts provide convenience for employees and their families during busy periods. They also alleviate the stress of meal planning and grocery shopping, allowing employees to better manage other aspects of their personal and family lives.

By offering meaningful lifestyle benefits, you can enhance your employer brand and position your workplace as a supportive and attractive place to work.

🏁 Getting Started

Good news, there is no set-up required from you! Employees will be prompted to update their Humanforce Thrive app to the latest version from the app store. Once the app is updated, employees will see the new Discount partners in the Perks section.

If your organisation doesn’t have the Humanforce Thrive Wellbeing product and would like to learn more about these features and how they can help elevate your organisation’s employee value proposition, experience our Product Tour or contact your Humanforce representative for more information.

These new partnerships are part of Thrive’s ongoing commitment to enhancing employee wellbeing through meaningful perks and benefits. Explore the new meal delivery kit discounts now!

We’re thrilled to announce Humanforce Cloud Version 6.0.43! This release is packed with exciting enhancements to Roster Manager and Timesheets, along with new functionality for Cost Centre Mapping Configuration and Employee Management. These updates are designed to streamline your workflows, boost efficiency, and make managing your workforce simpler than ever.

Release Schedule

• Staging environments were updated on Thursday, 9th January 2025.
• All Humanforce Cloud accounts and UAT environments will be automatically updated to version 6.0.43 overnight on Wednesday, 22nd January 2025.

Back Office to Humanforce Cloud

We continue to invest in enabling you to perform key workforce management and payroll tasks faster and more efficiently in Humanforce Cloud. In this release, we’re pleased to bring the following capabilities into Humanforce Cloud:

Cost Centre Mapping Configuration

Admin > Award Config > Cost Centre Mapping

Cost Centre Mapping is now accessible via the web interface! This feature allows organisations to allocate cost centre codes across various levels, such as locations, departments, and roles. Ensuring payroll transactions align effortlessly with General Ledger requirements—even when employees work outside their default cost centres. For detailed instructions, refer to Cost Centre Mapping Configuration.

Rockfast Payroll Export

Management > Timesheets > Payroll

Humanforce Cloud now supports exporting pay runs to Rockfast Payroll! After processing a pay run, simply select “Rockfast Payrun Export” from the Export dropdown to download the data in the required format. This enhancement streamlines integration with third-party payroll systems.

Timesheet Roster Comments Setting Migration

Admin > Admin Config > System Settings - Timesheet related

You can now configure the setting to copy roster comments to timesheets directly from the web interface. This was previously only available in Backoffice, bringing greater flexibility to timesheet management.

Roster Manager

Management > Rostering > Roster Manager

Bulk Edit Multiple Shifts

The Actions menu now includes a powerful Edit option, enabling managers to bulk edit multiple shifts at once. This feature saves time and effort, especially when managing large rosters. For detailed instructions, refer to Using Roster Manager- Edit Multiple Shifts.

Overtime Notifications

A new notification has been introduced for shifts with overtime, complementing the existing overtime alert within shift details. This makes it even easier to spot and review shifts with overtime warnings. 

Useful Tip: Double-clicking the notification will take you directly to the shift, allowing for quicker review and adjustments.

Qualifications Filter Update

The logic for filtering by multiple qualifications has been updated on the Fill Shift modal in both Roster Manager and Template Manager. Previously, only employees who matched all selected qualifications were shown. With this update, employees matching any of the selected qualifications will now appear, providing a broader pool of employees for filling shifts.

Fixed Break Error for Overnight Shifts

We’ve resolved an issue where editing overnight shifts with existing breaks incorrectly displayed break time validation errors.

Grouping by Employment Type Fix

In the People view, employees were previously misclassified under the "None" section when grouping by Employment Type. This issue has now been resolved, ensuring accurate grouping.

Timesheets

Management > Timesheets > Timesheets

Sorting Preferences Retention

The Timesheets screen now remembers your last column sorting preferences, including sorting direction, across screen refreshes, logouts, and filter changes. This enhancement eliminates the need to repeatedly set your preferences, saving time and effort.

Bulk Split Permissions Adjustment

Timesheets created through bulk splitting are now correctly marked as "Unauthorised" when the "Do not unauthorise a timesheet when modified" permission is inactive, ensuring compliance with your organisation’s settings.

Total Hours and Paid Hours Fix

We’ve resolved an issue in the Totals section where incorrect values were displayed for the Total Hours and Paid Hours fields when selecting individual timesheets.

Break Prefill Enhancement

When adding a new break in the Edit Timesheet window, the system now automatically pre-fills the Start Time and Duration based on the employee's standard break configurations, removing the need to adjust static default values.

Improved Clickable Dropdown Areas

The clickable area for options in the Actions dropdown has been expanded to include the entire row, making selecting actions like Split, Authorise to Roster Time, and Delete easier.

Comment Retention in Timesheet Splits

When splitting timesheets, comments from the original entry are now retained and applied to all resulting splits. Users can edit or remove these comments as needed, ensuring important information is preserved.

Employee Management

Management > Employee > Employee Management

Support for Bank Account Suffix for New Zealand

The Employee Profile page now includes a dedicated "Suffix" field in the Bank Account details section. This update supports regions, such as New Zealand, where bank account numbers include 2 parts - the main account number and a suffix. Moving forward, you have the option to use this field for storing the suffix separately.

As we wrap up the year with Humanforce Thrive, we want to take a moment to reflect on the strides we’ve made in enhancing financial wellbeing and simplifying the employee experience. From new features to expanded benefits, here’s a look back at the key releases and updates we introduced this year, all designed to help employees and employers thrive.

 🚀 Perks First Activation

Taking on valuable feedback from our customers, we introduced the ‘Perks first’ activation, giving employees immediate access to Thrive Perks without needing to wait for Thrive Pay implementation. This allows employees to start enjoying cashback, exclusive discounts, and financial learning resources immediately. 

💰 Exclusive discounts with key brands

First to land in the Thrive app within our Perks offering was Discounts, boasting savings from huge retailers and brands to give employees further cost savings. Some highlights include: 

• 🎧 JB Hi-Fi
  Our immediate discount partner was JB Hi-Fi, Australia’s largest home and entertainment retailer. Since launching in Thrive, JB Hi-Fi has been providing employees with up to 15% off on various electronics, home appliances, and personal items, enabling them to stay current with the latest technology and home appliances while helping them to make their pay go further. 
   
• 🏋️‍♀️ Health club discount
  Soon after came our partnership with Fitness First and Goodlife Health Club, allowing us to offer an exclusive 15% off on 12- and 18-month memberships at both fitness centres nationwide. As a result, employees can now access more affordable fitness options and foster a healthier lifestyle. 

🛒 Digital Gift Cards 

Next, we introduced Gift Cards to the Thrive Perks offering, enabling employees to save instantly on digital gift card purchases from over 100 popular retailers. Employees can purchase gift cards for their own savings benefit or gift to others, all while automatically receiving cashback on their purchase. 

🏘️ Switch & Save on essential services 

An incredibly valuable offering to drop this year was our Switch & Save feature, enabling your employees to compare and switch electricity, gas, mobile and/or internet plans, and save on solar installation. .On top of potential savings and better deals when switching plans, employees also receive a cashback reward (amount indicated within the app) for every successful switch*. 

📲 Integration between intelliHR and Thrive 

A huge stride forward this year was introducing Thrive Perks to iHR customers through a new integration between Thrive and iHR. Initially available only to Humanforce Cloud customers, we extended the capability to iHR customers, eliminating manual setup, ensuring employees can access Perks instantly, further simplifying your HR processes, and delivering immediate value to employees. 

 📈 Continued returns with Grow

We continued to see a strong uptake in the Thrive Grow feature, which gives access to the Blossom Fund, a portfolio of fixed-income investments helping employees reach their savings goals. With Grow, employees can save directly from their pay and have instant access to their money without any fees. With Blossom Fund’s targeted return rate of 5.95%, Grow helps your employees work towards their future money goals.** 

💵 Tracking $100 million in payroll 

With a growing number of organisations seeing the value that Thrive is driving for their business, we’re thrilled to share that Thrive now tracks $100 million in payroll every month. That’s $100 million worth of financial moments that employees care deeply about, giving them real-time insights into their earnings. Thrive Track provides employees full transparency and predictability over their pay, enabling them to plan their budgets and make educated financial decisions. 

📧 Monthly updates for employers and employees

To keep you and your employees informed, we began sending monthly updates to employers and employees about the latest features, offers, and perks. These updates aim to keep you up to date on the expansion of the Thrive product and the value it brings to your employees, as well as to ensure that your teams are well-informed to maximise the benefits of Thrive. 

Looking ahead

2024 has been a year of transformation for Humanforce Thrive, and we’re proud of the impact that new and existing features are making to support you and your employees. Looking ahead to 2025, we’re excited to bring even more innovative features, partnerships, and enhancements to elevate the Thrive experience further.  

As a teaser of what’s to come in the New Year, your employees can now take advantage of our newest Discount partners - HelloFresh, EveryPlate, and Youfoodz! This offer will provide your employees with convenient, healthy meal options delivered straight to their door, helping save time and money while promoting better nutrition and work-life balance after the Festive Season. 

We want to thank you for being part of the Thrive journey. Together, we’re building a brighter financial future for employees across Australia. 

Here’s to a thriving 2025! 🎉 

*Switch & Save is subject to Terms and Conditions. Please check the details before switching to ensure eligibility.
** Grow is a product of Earnd Pty Ltd ABN 46 625 490 968 Corporate authorised Representative No. 001296715 Gleneagle Securities (Aust) Pty Ltd. Gleneagle Asset Management Limited ABN 29 103 162 278 AFSL 226199 is the Responsible Entity of the Blossom Fund ARSN 645 889 998 (Fund). You should consider the relevant Product Disclosure Statement, along with the Target Market Determination, available on (Blossom app - where your savings go to grow ). Your savings are not deposits held in a bank account and are subject to investment risk.