We’re excited to announce the release of Humanforce Workforce Management (Cloud) version 6.0.56, featuring optimisations to data retrieval, enhancements to data protections, improved handling of payrate edits, REST API improvements and more. These updates help improve the speed, stability, and clarity of your core workflows, enabling smoother operations for workforce managers, payroll administrators, and integration teams.

Release schedule

• Staging environments were updated on Thursday, 10 July 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.56 overnight on Wednesday, 23 July 2025

Roster Manager

Management > Rostering > Roster Manager

Bulk Add Shifts Across Multiple Days in Roster and Template Manager

Creating recurring shifts across your open roster period is now faster and more flexible. The Bulk Add Shifts workflow in both Roster Manager and Template Manager now supports multi-date selection, allowing you to quickly apply the same shift pattern across several dates within your open roster range, for example, every Saturday for the next four weeks.

Just select the days you want, complete your shift details once, and all selected days will be populated with those shifts, saving you time and reducing repetitive input.

This enhancement is perfect for setting up repeat patterns with fewer clicks and greater accuracy.

New Grouping Option: Location Group + Location

We’ve added a new “Group By” view in both Shift and People views within Roster Manager: group by Location Group and Location. This makes it easier to visualise and manage rosters that span multiple sites or departments, based on your organisational structure. 

Note: this is already available in Role view.

Speed boost for Confirm and Read-Only shift updates

System performance has been enhanced when using the Confirm and Read-Only options for bulk shift updates. Managers can now apply updates more efficiently across all shifts with less system strain, saving time during high-volume rostering tasks.

Improved location visibility when creating shifts

In People View, managers will now only see employee locations they are authorised to view. This closes a gap where default employee locations were being returned even without visibility, preventing unintended shift creation.

Home Screen

Home > My Team

Quick Access to Unpublished Shifts in Roster Manager

The “Unpublished Shifts” tile in the My Team home screen now takes users directly to Roster Manager (where available). This makes it easier for managers to jump straight into action and manage pending shifts using Humanforce’s recommended rostering tool. Users without access will still be redirected to Employee Roster.

Template Manager

Management > Rostering > Template Manager

Generate rosters directly from a template

You can now generate a roster directly from within Template Manager, giving you more flexibility to manage scheduling from a central location. A new Generate option is available via the kebab menu for standard templates (support for rolling and rotating templates is coming soon).
This action is only available for templates with lengths in multiples of full weeks (e.g. 7, 14, 28 days), and requires access to all Locations and Departments included in the template.
When generating, you’ll be prompted to confirm the deletion of any existing rosters that overlap with the same Location and Department combinations—other shifts will remain unaffected.

Tip: This feature requires the permission:
Rostering > Allow editing > Templates > Generate roster from template

This enhancement streamlines the workflow for building and updating rosters from predefined patterns, especially when managing complex or recurring schedules.

Timesheet Daily Authorisation

Management > Timesheets > Daily Authorisation

Improved bulk split workflow for greater clarity

Improved bulk split workflow from the Daily Authorisation screen to ensure users are returned to the Daily Authorisation screen after saving or cancelling. This prevents confusion caused by redirection to the Timesheet screen and avoids displaying Daily Auth data in the wrong context.

Payroll

Management > Timesheets > Payroll

Faster payroll processing for large employee batches

We’ve improved how rosters and timesheets are loaded during payroll runs, prefetching this data in bulk per batch to help reduce system load. This significantly improves your payroll processing time, especially for large workforces.

Bulk shift costing for improved performance

The shift costing service has been refactored to handle multiple shifts at once. This enhancement reduces database hits during costing operations, leading to faster, more efficient calculations across both rosters and timesheets, helping to streamline your payroll preparation.

Pay Rates

Admin > Award Config > Rates

Smarter bulk pay rate updates with cleaner revision tracking

We’ve overhauled the logic behind bulk pay rate updates to ensure accurate handling of both future and historical revisions. This means:

• No duplicate revisions when editing a rate for a matching effective date
• Clean audit trails with properly backdated or forward-dated changes
• Inherited charge-out rates for consistency in billing
• Accurate percentage or fixed increases based on the correct prior revision

These improvements helps to reduce errors, save time, and ensure data integrity for payroll and compliance.

Improved handling of single and bulk pay rate changes to support audit logs

We’ve improved pay rate management by making Rate, Charge Out Rate, and Effective Date fields read-only when editing single existing pay rates. This change prevents unintentional updates to the existing rate and ensures users manage changes through proper pay rate revision workflows, maintaining accurate audit history.

For more information, check out the Maintain Pay Rates in Humanforce WFM help article.

Employee Management

Management > Employee > Employee Management

Limit one primary contact per employee in WFM

This change ensures that WFM supports only one primary contact per employee, resolving integration issues. Existing data has been cleaned up using the latest edit time to set a single primary contact, and validations have been added to prevent multiple primaries. No impact to WFM Work App, Thrive, or existing payroll imports.

Access Levels

Admin > Security Config > Access Levels

Improved alignment between field-level permissions and report visibility

We’ve enhanced security and privacy in Workforce Analytics by aligning employee field-level permissions with field visibility in key reports. Users with restricted access will no longer see hidden personal fields in the Employee Qualification Data, Employee Basic Details, and Employee Extended Details reports. This update helps prevent unintended data exposure and aligns report visibility with user permissions.

More accurate leave balance visibility controls

We’ve refined the logic behind the “Hide balance for self or others” setting to ensure it applies only to the specific leave shift types it’s enabled for. Previously, enabling this option could unintentionally hide all leave balances. Now, you get precise control over what’s visible, protecting privacy without restricting access to unrelated leave information.

Quicker load times for the Access Levels table

Managing lots of Access Levels? This change delivers improved performance of the Access Level screen by optimising data retrieval. Enjoy quicker load times and improved efficiency when managing a large number of access levels.

REST API

Employee > Employee Contacts
Post/api/1.0/employees/{guidKey}/employeeContacts
Patch/api/1.0/employees/{guidKey}/employeeContacts/{employeeContactGuidKey}

Limit one primary contact per employee in WFM 

This change ensures that WFM supports only one primary contact per employee, resolving integration issues. Both post and patch employee contacts will enforce this logic and will return an error if more than one primary contact is created. 

Existing data has been cleaned up using the latest edit time to set a single primary contact, and validations have been added to prevent multiple primaries.

Our June 2025 release for Humanforce HR (formerly known as intelliHR) focuses on helping your teams build more consistent records, simplify integrations, and improve platform usability. With enhancements to Job Updates, Custom Fields, and Contracts, as well as a number of improvements and bug fixes, your HR and operational teams will save time, maintain better records and enjoy a smoother experience.

Let’s dive in!

Feature Updates

Job Update Reasons and Notes Now Enabled by Default

We’ve made a small but impactful change to improve tracking and auditing across your platform: Job Update Reasons and Notes are now switched on by default for all customers.

Why does this matter? Requiring a reason when updating a job is an easy step to miss, yet it’s essential for understanding and auditing changes over time. By enabling this automatically, your team can more consistently track job changes, reduce manual errors, and strengthen your compliance records without extra admin.

Contract Variables Expanded

We’ve added a wide range of new variables to Contract Templates, including Contract Issue Date, Humanforce HR IDs, Employee Numbers, Pay Steps, Custom Fields, Additions to Base & Total, Breakdowns, and more. These additions give you greater flexibility and precision when generating contracts. For a full list of available variables, visit the Contract Template Variables page.

Improved Contract Date Formatting
All dates in contract templates will now display with full month names, for example, 01 December 2025 instead of 01 Dec 2025, helping to ensure greater clarity and consistency across your contracts.

Enhanced Pending Job Updates Page
We’ve made improvements to the Pending Job Updates page to ensure your team has all the information they need to confidently review and action pending changes as part of your Job Approval process. These updates help streamline approvals, reduce delays, and ensure better visibility into key job changes.

Single Select Custom Fields Made Simpler

Previously, configuring custom fields required at least two options to be set up — which could complicate integrations or data mapping. We’ve removed this restriction, so now Humanforce suite customers will have a smoother experience when managing field configurations.

Bug Fixes and Improvements

Improved PDF printing for contracts - Contracts now print to PDF with all colours and logos included, ensuring a more polished presentation for your team and new hires.

Expanded permissions for issuing contracts - Users with people.contracts.manage#subordinates permission can now issue contracts directly from the Onboarding Overview page.

Smoother contract search - Fixed a UI issue that caused the search bar in Contracts and Permissions to reload unexpectedly, making searches faster and more reliable.

Corrected probation dates on ended jobs - Jobs ending before the probation end date will now display accurately on the job timeline.

Training events now display correctly - Resolved a bug that caused duplicate training events on employee profiles when using bulk imports.

Large qualification exports improved - Fixed an issue where large qualification exports would time out. Datasets over 50,000 records will now export successfully (may take up to 30 seconds).

Multi Select Job Custom Field labels fixed - Labels now display correctly on the Job Update page.

Fixed table borders in contract templates - Tables in the contract template editor now display with visible borders by default. If you prefer white borders, simply paste in a table from Word and retain the formatting.

Job Update Approval flow improved - We’ve resolved an issue where customers without assigned approvers couldn’t proceed with job changes. Now, you’ll only be able to turn on Job Update Approvals once approvers are defined, ensuring a smooth approval workflow for your team.

We’re excited to announce the release of Humanforce Workforce Management (Cloud) version 6.0.55, featuring critical performance upgrades, improved reliability across rostering and timesheets, and enhancements to data syncing and reporting. These updates help improve the speed, stability, and clarity of your core workflows, enabling smoother operations for workforce managers, payroll administrators, and integration teams.

Release schedule

• Staging environments were updated on Monday, 30 June 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.55 overnight on Wednesday, 9 July 2025

Roster Manager

Management > Rostering > Roster Manager

Faster load time for Role view

To improve page load speed for teams managing complex rosters, shift comments now load only when users click the comment icon on a shift tile. This reduces the amount of data fetched upfront while still maintaining access to key notes and annotations as needed.

Department and role prefilled on Add Shift

When adding shifts with Group by Location enabled, the Department and/or Role will now auto-populate if only one option is available for the selected Location. This reduces manual entry, streamlines shift creation, and helps ensure data consistency.

Improved performance for large datasets

We’ve optimised system performance for Role View and Roster Notifications by compressing large datasets across both Roster Manager and Template Manager. This reduces bandwidth usage and improves responsiveness for teams managing extensive rosters.

Timesheets

Management > Timesheets > Timesheet Admin

Faster bulk authorisation

Bulk authorisation now uses a single preloaded dataset to check for overlapping times, reducing database calls. This enhances system performance during high-volume approvals and saves time for payroll and rostering teams.

Improved error handling for active timesheets during bulk edit

A new warning message appears when active (in-progress) timesheets are included in a bulk edit selection. This prevents internal errors and helps users better understand which timesheets can be edited safely.

Better handling for deleted shift types

If a timesheet is linked to a deleted shift type, the system now displays a clear warning instead of failing with an error. This improves reliability and helps administrators quickly identify and correct outdated or invalid records.

Home

Home > My Team

Faster load time for My Team overview

We’ve improved how the My Team dashboard retrieves and processes data, reducing the time it takes for managers to view their team’s current status. This allows for quicker insights and more responsive decision-making.

Messages

Employee > Messages

Messaging screen performance improvements

The Messaging screen now loads significantly faster thanks to optimised message retrieval processes. This enhancement improves the overall user experience when sending or reviewing messages within the platform.

Reports

Reports > Payroll > Pay Comparison

Corrected format for Preview Payroll Data

We’ve resolved an issue where using the Preview Payroll Data option with Period Totals generated a Comparison-format report. This fix ensures the report is delivered in the correct plain Preview format, giving payroll teams a clean, high-level view of employee totals without unnecessary comparison data.

REST API

Integrations > REST API

Get Templates endpoint – Last Edit filter

The Get Roster Templates endpoint now supports a Last Edit filter, allowing connected systems to retrieve only templates or items updated since the last sync. This enhancement reduces integration load, speeds up processing, and improves efficiency for external data syncs.

We’re pleased to introduce Humanforce Workforce Management (Cloud) version 6.0.54.  This release introduces faster, more efficient workflows across Humanforce Workforce Management by improving efficiency with faster shift creation, enhanced timesheet approvals, quicker loading across key screens and more.

This release also ensures that our Back Office (TimeTarget) customers get to enjoy an easier employee role set up through the new display of selected roles in Humanforce WFM (Cloud), thereby enabling them to transition over to these operations in Cloud WFM.

Read on for all the details!

Release schedule

• Staging environments were updated on Thursday, 12th June 2025
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.54 overnight on Wednesday, 25th June 2025.

Timesheets

Management > Timesheets > Daily Authorisation

New Daily View for Timesheet Authorisation

We’re thrilled to introduce the new Daily Authorisation view, designed to give frontline managers a focused, day-by-day view of timesheets. This update simplifies the authorisation process, improves timely payroll delivery, ensures more accurate employee pay and the prevention of missed payments, and also improves system performance by reducing overall system load.

Start using the Daily Approval Screen today to streamline payroll and boost system performance today. For setup guidance and permission options, check out the Daily Authorisation view in Timesheet Admin help article.

Location, Department and Roles data loading performance improvements

We’ve improved the performance of loading Location, Department, and Roles data when editing timesheets, making the experience faster and more responsive. Managers will now notice quicker access to these dropdown fields, especially when working with large or complex datasets. This enhancement streamlines the process of adjusting timesheets, reducing wait times and improving overall efficiency when managing employee records.

Roster Manager

Management > Rostering > Roster Manager

Create and assign multiple shifts in one simple workflow

You are now able to add multiple shifts and assign those shifts in the same flow, providing a more efficient and intuitive way to build your roster in bulk. 

To get started:

1. Go to Management > Rostering > Roster Manager
2. Click Shift in the view picker 
3. For the desired date in the roster grid, click the + icon
4. Select Add multiple shifts
5. In the window that opens, select Location and Department and click Apply
6. Enter the number of shifts for each role (and any other shift details you require)
7. Click Add and Assign Shifts.

The Assign Employees window will open, allowing you to assign multiple shifts in the same flow.

Location Grouping availability in Rostering

We’re pleased to announce that we have introduced a new Group By option in Roster Manager particularly beneficial for organisations with comprehensive location groups. This Location Grouping feature is now available in rostering, enhancing scheduling capabilities for administrators and managers. Roster Managers will now benefit from enhanced rostering control through more targeted filtering and grouping of company portfolios or subgroups during rostering operations. In addition to this, managers will experience more streamlined scheduling across multiple related locations through the newly introduced Location grouping and filtering options. 

Stay tuned for the delivery of the same option in both Shift and People view soon. 

Continued performance improvements

We continue to invest in optimising the performance of Roster Manager, introducing changes to make publishing or unpublishing all shifts faster and more efficient for you.

Stronger validation against employment start dates

We've added additional validation to prevent employees from being rostered for a shift prior to their employment start date. This enhanced validation capability ensures employees are not rostered ahead of their employment start dates, whilst increases employee pay accuracy and compliance confidence. 

Employee Management

Management > Employee > Employee Management

Easier employee role set-up with the display of selected roles

Back Office to Humanforce WFM (Cloud): We continue to bring core Back Office functionality into Humanforce WFM (Cloud) to improve efficiency, control, and ease of access. In this release, we’re pleased to introduce, easier employee role set-up with the display of selected roles.

In the Roles and Profiles table within the Employee Management screen, any roles that have already been selected for an employee will now appear at the top of the list. This means that when setting up or editing employee Location, Department or Roles information, you will no longer need to scroll through a long list to find the roles that matter. This update helps you quickly identify and manage the relevant roles, making role revision faster and more intuitive.

Pay rate dropdown performance improvements

We’ve enhanced the Pay Rate selection experience in the Employee Management screen by significantly improving the loading time of the Pay Rate dropdown when editing a Role Revision. With this improvement, the options now load much faster, making the process of updating roles and pay rates more efficient and responsive. This helps managers complete employee updates more quickly and with ease.

Workforce Analytics

New exclude inactive templates filter in Roster Templates Report

Management > Advanced > Workforce analytics

You can now filter out inactive templates in the Roster Templates (built-in) report within Workforce Analytics. We’ve added a new filter option to the report’s dashboard parameters. After clicking the Parameters button, you’ll see the option to exclude inactive templates, giving you greater control over the data displayed. This update helps you focus only on current and active roster templates, making your reports more relevant, cleaner, and easier to interpret.

Home

To Do List performance improvement

Home > View > My Team

We’ve made a performance improvement to the "My Team" view on the WFM Home Screen, specifically enhancing how quickly the To Do list loads. This update optimises the way Expiries information is fetched, resulting in a smoother and slightly faster loading experience. Managers can now access their team’s tasks more efficiently, helping them stay on top of important actions without unnecessary delays.

As Humanforce Payroll Customers prepare for end of financial year 2025 STP processing, we are happy to announce that a few new changes have been made to help streamline and simplify the exercise for payroll teams.

Let’s dive into the product related update, some important information and the handy support resources available.

🔥What's New?

Most of the routines relating to Year End processing have now been automated so that once you finalise the last pay run of the year, there is nothing more to be done.

 Single Touch Payroll (STP) Processing

The data that gets sent to the ATO via a Pay Event each process is employees’ Year-To Date figures. This has removed a few of the processes within Humanforce Payroll that were previously needed to be done by a Payroll Department at Year End. The major change to the process is that you no longer need to produce a Payment Summary or lodge an empdupe file.

IMPORTANT NOTE: As a safeguard measure, Payroll teams are encouraged to add an additional ‘Special Run’ for the second last working day in June (29th June 2025). This will be Humanforce Payroll customers’ last opportunity to include transaction in the final year. If the final run isn’t needed, there is no harm or loss in having it set up as the run can be performed as a blank run.

Guides

To help with end of financial year 2025 processing the following guides have been constructed.

2025 EOFY Processing guide - Check off critical items that may be easily overlooked, for end of financial year payroll processing. In this step-by-step guide, you can follow instructive processing guidance related loading FBT, linking employees to employee numbers, adding a special pay run, reviewing itemised allowances, scheduling month end pay run, and more.

Frequently Asked Questions (FAQ) guide - Want to know if you are set up for STP2 or not, or how to best make corrections after closing off Year End payroll? Or how about how to enter in FBT figures for a terminated employee, or why special a pay run is recommended? Our FAQ guide can give you the clarity you need. 

⭐ Why it matters

End of year STP processing is crucial because it ensures that all employee payroll information, including wages, taxes, and superannuation contributions, is reported accurately and timely to the Australian Taxation Office (ATO).

This streamlined reporting simplifies compliance, reduces paperwork, and minimises the risk of errors or penalties associated with manual end-of-year reporting processes.

In addition, it enhances transparency for employees by providing them with up-to-date and accessible information about their earnings and deductions, aiding in their personal financial management and tax planning.

🏁 Getting Started  

Humanforce Payroll customers are advised to follow the STP processing instructions that has been communicated to them via email.

For detailed assistance on end of year Humanforce Payroll STP processing, please access our Help article.

A FAQ guide has also been created to help support and guide Humanforce Payroll customers performing STP end of financial year 2025 processing and is available in this Help article.

If you have any further questions, please reach out to your Humanforce representative. 

We’re pleased to introduce Humanforce Workforce Management (Cloud) version 6.0.53.  This release delivers significant benefits to many users such as enhanced rostering related error notifications, area-based conditions, template importing performance, analytics, data accuracy, and payroll exports for greater reporting efficiency. 

This release also enables even more of our Back Office (TimeTarget) customers to access some of reporting capability they are already familiar with, thereby enabling them to  transition over to these new reporting operations in Cloud WFM.  

Read on for all the details!

Release schedule

• Staging environments were updated on Thursday, 29th May 2025
• All Humanforce WFM (Cloud) account and UAT environments will be automatically updated to version 6.0.53 overnight on Wednesday, 11 June 2025.

Roster Manager

Management > Rostering > Roster Manager

Error notification for failed request confirmations via SMS or push notification

To help roster managers determine if shift request confirmations via SMS or push notifications have been generated successfully we have generated an error notification at the top of Request Confirmation window. This will assist roster managers determine the number of shift requests that failed to send, and the reasons for incomplete requests. 

Area filter award profile conditions applied to shifts

Rules with "Area" filter special conditions will now successfully be applied in Employee/Dept Rostering when the relevant Area is selected for an assigned shift. This means when award profiles are set up with a special condition using the area filter, shifts will now correctly be applied to these set conditions. 

Optimised Template importing processing

Roster managers will experience faster template import processing when importing a template into an existing roster period with large dataset. Roster Managers will no longer experience temporary page freezing or inability switch between view tabs, whilst reducing the overall time it takes to import a template into Roster Manager.

Template Manager

Management > Rostering > Template Manager

Grouping visibility with shift deletion

When a "Group by" option is applied and shifts are deleted, the grouping will now be automatically removed from the template immediately, without requiring a page refresh. 

Timesheets

Management > Timesheets > Timesheets

Back Office to Humanforce WFM (Cloud)

We continue to bring core Back Office functionality into Humanforce WFM (Cloud) to improve efficiency, control, and ease of access. In this release, we’re pleased to introduce:

Roster and Timesheet charge out reporting in Workforce Analytics

Workforce Analytics now contains additional Roster and Timesheet charge out reporting data for enhanced workforce reporting capability. Timesheet managers will now be able to access "Roster Charge Out Report" and "Timesheet Charge Out Report" capability in Workforce Analytics to perform more detailed reporting through Cloud WFM, and migrate away from Back Office (TimeTarget) reporting operations. 

Changing Default list filter from Unauthorised & No-Shows

“Unauthorised & No-Shows” is no longer the default filter applied to pages being loaded when either your browser does not have memory of the last filter used on the page, or when the browser recalls the last view was “All Timesheets” or “All Timesheets & No Shows”. 

Hourly rates displayed on timesheet admin  

We now ensure that when the Hourly Rate field is included in the table, the hourly rate value displayed is based on the Employee's assigned Pay Rate or the Override rate that was applicable for the timesheet date.

REST API

Effective Award Profile per date of timesheet

We have improved a query for the “GET /Timesheets” endpoint to ensure the API returns the most accurate effective award profile per date of timesheet. The “GET /Timesheets” endpoint will now return the correct effective award profile per date of timesheet.

Payroll Integrations

Chris21 Payroll Export - Weekend counter column addition

We have now added Weekend counter exporting data as an additional column for Chris21 payroll export. Reporting managers will be able to access this additional information when this option is enabled from the Pay Company configuration.

Exporting pay runs to Pay Global Payroll

Humanforce Cloud now supports exporting pay runs to Pay Global Payroll (PAYGLOBAL_CONFIG1, PAYGLOBAL_DEMO). After processing a pay run, you can view it and then select “Pay Global Payrun Export” from the Export dropdown to download the data in the appropriate format, streamlining integration with third-party payroll systems.

We are excited to announce the release of Humanforce DataFlow, a powerful new streaming integration service that revolutionises how enterprises manage and leverage their workforce data, so they can optimise their business reporting and operational analytics.

Humanforce DataFlow empowers customers to take full ownership of their people data, enabling deeper analysis, real-time insights, and unified reporting across your organisation. 

Let’s dive in!

🔥 What’s New?

With DataFlow, customers can now unify data from Humanforce Workforce Management, CoreHR, Thrive App and Recruitment data, and deliver it directly to your preferred Business Intelligence (BI) tools or analytics environment. Here are the key capabilities found in DataFlow. 

Continuous, Real-Time Data Streaming: DataFlow captures every database change—including inserts, updates, and deletes—from your Humanforce products and streams them into your analytics stack in near real time. No more nightly exports or manual refreshes—your reporting is always current and accurate.

Broad Destination Support: Replicate your workforce data to a wide range of destinations, including Azure Blob Storage, BigQuery, Snowflake, Redshift, SQL Server, S3, and more. If your preferred destination isn’t listed, various custom solutions may be available upon inquiry.

Flexible Data Modelling: Customise, manipulate, and structure your Humanforce data within your existing BI tools, ensuring your reports and dashboards match your unique business needs. DataFlow keeps your destination schema in sync with source changes, automatically adding new columns as needed.

⭐️ Why it matters 

Data control: With unified data ownership you can combine workforce data with other business data sources for comprehensive, organisation-wide insights.

Enhance Data Accuracy and Consistency: Real-time streaming ensures your analytics environment always reflects the latest workforce changes, maintaining a single source of truth across departments. Get clarity and consistency with DataFlow.

Save Time and Reduce Overhead: Eliminate manual data exports, API scraping, and maintenance-heavy processes. DataFlow automates updates, freeing your IT and analytics teams to focus on value-added work.

Empower Data-Driven Decisions: By unifying workforce and business data, DataFlow enables leaders to gain a comprehensive view of operations, supporting more informed and strategic decision-making.

Comprehensive reporting: Get a comprehensive view of your operations and gain enhanced strategic insights by seamlessly integrating your workforce data with other data sources within your organisation, and manipulate your data within your existing BI tools to meet your unique reporting or business needs. 

Flexible configuration: With broad compatibility and flexible configuration, DataFlow can fit neatly into your existing data infrastructure and scales as your business grows.

Robust Security: All data is encrypted in transit, and sensitive fields are decrypted securely using a dedicated API, ensuring compliance and peace of mind.

🏁 Getting Started

To find out more about Humanforce DataFlow or about our broader Humanforce Intelligence suite, contact your Humanforce Representative today or log a support ticket. 

We are excited to announce we are releasing some new capabilities associated with Humanforce Talent’s Indeed Apply solution, supporting Indeed’s Disposition Sync and the identification of EEO questions (US Only) for clients using Indeed Apply.

We’ve also expanded the existing partnership between Humanforce and WalkMe, bringing the WalkMe product into the Humanforce Talent solution to power in-platform announcements and user flows.

In addition, we’ve released a number of performance improvements, focusing on the Employer Comms Inbox and Talent Community Careers pages, as well as several UI improvements to the display of various platform components.

Let’s dive into the details!

Indeed Apply Disposition Sync 

We have released a companion feature to the existing Indeed Apply integration functionality. As a result of this change, existing customers utilising Indeed Apply have been advised that the processing of candidate information for Indeed Apply applications will change slightly. 

When candidates apply to jobs posted on Humanforce Talent using Indeed Apply, Humanforce Talent will now sync the candidate status with Indeed through a process known as ‘Disposition Sync’.  

All Humanforce Talent statuses will be mapped to a corresponding Indeed Disposition Sync status, allowing for any status move occurring in relation to Indeed Apply candidates within Humanforce Talent to be reflected in Indeed. Apart from the status, only an Indeed ID will be transferred to Indeed, no other PII or candidate application information will be used. 

The use of the Indeed Integration is at all times governed by Indeed’s terms of service, Indeed’s cookie policy, and privacy policy. Disposition Data will be transferred to Indeed as data controller in accordance with Indeed’s privacy policy and Humanforce customers are assured that application data processed through Humanforce Talent’s integration with Indeed Apply, will only be relayed back to Indeed, and continues to adhere to existing Humanforce customer data protection policies. 

Humanforce Talent customers utilising Indeed Apply can gain greater application tracking capability from Indeed, empowering talent attraction teams with greater candidate intelligence and insight.  

This new capability can be applied automatically when enabling Indeed Apply for Humanforce customers, so there is no requirement for customers to activate or perform any configuration.  

If you would like to opt-out of this element of the Indeed Apply solution for any reason, simply mention this to your account manager when requesting the Indeed Apply feature, or contact support@livehire.com. 

Indeed Apply EEO Question Config - US Job Posts Only

Sticking with the Indeed theme, we have also released additional capabilities associated with categorising application questions, to allow these questions to be treated appropriately by Indeed when utilising Indeed Apply screener questions. 

Indeed Apply currently supports the ability to pass configured job application questions associated with a job vacancy to Indeed, to be displayed for candidates electing to utilise the Indeed Apply functionality. This new capability allows for these application questions to be categorised as Equal Employment Opportunity (EEO) questions, which allows Indeed to display them within a distinct EEO section of the Indeed Apply flow. Note that this flow is only currently relevant for jobs that are posted to the US.

This new configuration option is accessible within the job application question templates page, within Admin Console, for appropriately permissioned users. When Adding or Editing a question, users will now see a new configuration item labelled ‘Is this a demographic question?’.

We strongly recommend that our US clients, and other clients who may post jobs to the US review their application question configuration, as Indeed have indicated their intent to monitor job posts to the US, to ensure EEO questions are appropriately configured. 

While only relevant for Indeed Apply posts to the US for the time being, we do encourage all clients to review their application questions, and update this setting where relevant. This will ensure that any future jobs posted to the US, and utilising Indeed Apply, are treated appropriately, as well as allowing us to immediately provide this capability, should Indeed expand this to other territories.

WalkMe in Humanforce Talent

After market testing, Humanforce renewed our partnership with WalkMe to deliver in-product content. As a result, WalkMe has now replaced AppCues in the Humanforce Talent solution to power in-platform announcements and dynamic user flows, such as our recent announcement of the Humanforce Talent Customer Community Session.

In concert with this changeover, and in light of feedback from platform users, we have also condensed the number of informational user flows found throughout the system. All related information is still available in our Employer help centre, and we’ll continue to listen to the feedback from our users to drive towards the perfect balance for in-platform guidance. 

Performance Improvements - Comms and Careers

In addition to feature development, the Humanforce Talent team have recently been focused on two key areas of the platform where we’ve noted the potential for substantial performance improvements; The Employer Comms inbox and Talent Community Careers pages.

Optimisations have been made to the loading of inbox counts and messages, with additional optimisations made within the Teams section of the inbox. These changes are expected to lead to improved performance and faster load times within the inbox, and when opening profiles from the inbox.

Additionally, optimisations have been made to the Talent Community Careers page, both to improve loading times, and to ensure a high level of resiliency. We’re continuing to work on some additional changes in this area, to further improve performance, which we’re looking to roll out over the coming months.

UI Display Improvements

We’ve resolved some key items raised by users and our internal teams, relating to the display of several elements within the UI.

Feedback indicated that some candidates were having issues accessing their submitted applications from their Talent profile to edit their applications for clients with this configuration. We’ve corrected a display issue for these applications which were related to applications where candidates were not required to answer any application questions.

Additionally, we resolved a formatting display issues initially reported by our internal teams where some custom question filters were displaying with visible HTML markup.

Finally, we’ve resolved a display inconsistency in our Offer Approvals Emails, where some offer content fields shown as a preview in the emails could be inconsistent, due to specific field configurations within the offer card.

We’re pleased to introduce Humanforce Workforce Management (Cloud) version 6.0.52.  This release delivers a broad range of improvements across key modules, including Roster Manager, Template Manager and Integrations. We’re also delighted to share that automatic forwarding of employees to Humanforce Payroll is now available for those who wish to opt in for early access. 

Read on for all the details!

Release schedule

• Customers with staging environments will be kept informed of the schedule for release to staging environments
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.52 overnight on Wednesday, 28 May 2025.

Roster Manager

Management > Rostering > Roster Manager

Improved shift sorting

We've added to the sorting criteria for shifts in Roster Manager.  Shifts are now sorted by shift start time, then shift end time. This means that when you have multiple shifts with the same start time and varying end times, they will appear in time order.

New option to edit Labour Group from Role View

When you are grouping by Labour Group in Role View (and are viewing a single day), you are now able to edit a labour group directly from Role View.

Labour Group break minutes in shifts created in bulk

When bulk adding shifts to a labour group and the labour group break minutes is set to 0, the break minutes in the shifts created will default to 0. 

Faster loading of Fill shift

We've improved the time it takes to load your employee list when entering the Fill shift screen. 

Template Manager

Management > Rostering > Template Manager

New option to display Custom Roster Fields

Custom Roster Fields are now available in Shift detail settings so you can toggle display of each field in the shift tiles on/off as needed, improving visibility of key shift information directly on the template.

Timesheets

Management > Timesheets > Timesheets

Improved handling of timesheet splits

We’ve improved handling of timesheet splits in scenarios where a timesheet has a correct active break alongside deleted breaks. The timesheet will split successfully if the deleted break start times are later than the first timesheet split's end time.

Payroll

Management > Timesheets > Payroll

Payrun upload to Xero NZ

After processing a payrun in WFM, attempting to do a Direct Upload to Xero API may have failed due to an integration issue. This has been resolved so the upload can complete without issue.

Optimised Cloud Workforce Management payrun processing

Customers will now experience up to 85% faster Cloud WFM payrun processing through a number of released payrun processing enhancements. These include streamlined batch processing of 100 employees, up-front pre-loaded batch processing of critical payrun information, and single call, serialised saving of all payrun transactions. 

Employee Management

Management > Employee > Employee > Employee Management
Admin > Security Config > Access Levels

New permission options for controlling visibility of Pay Rate names and rates

The permissions for viewing pay rates within the Employee Management space have been expanded, to provide the option to allow a user to see and change Pay Rates without seeing the actual rate value. This enables more of your team members to help update Pay Rates within an employee's role revision by referencing the Pay Rate name, while keeping the hourly rate ($) information hidden.

Clocking

Improved usability for Shift Transfer

We’ve addressed a limitation in the Employee Self Service workflow when using the Shift Transfer function. This feature now allow users to end their active timesheet and immediately clock a new timesheet with different values (eg, new role or new department) without needing to re-select the Location.

Integration Central

Management > Advanced > Integration Central

Employee forwarding to Humanforce Payroll: early access availability

Automatic forwarding of employees from HR to WFM and Humanforce Payroll, including the employee's current active role and rates, is now available for customers who wish to opt in for early access. If you’re interested in opting in for early access, reach out to your Humanforce contact. 

Humanforce HR to WFM

Improved employee data sync of employees with termination dates (such as fixed-term contracts)

With this improvement, employees with a termination date in their profile at the point of creation (such as fixed-term contracts) will be successfully loaded to Humanforce WFM. Employee data will also sync with WFM after termination dates (up to a configured number of days) to ensure the accuracy of final pay processing.

Improved reliability for Qualifications syncing

We’ve improved the reliability of syncing employees' qualifications (that are in non-draft status) from Humanforce HR to WFM. This sync occurs when the Qualification Instance Updated webhook is triggered, or when an employee bulk import is run in Integration Central.

Improved logs of data syncs

Logs for all webhooks (that send data from HR to WFM) have been expanded to include data syncs that were successfully processed without any errors, improving traceability. Previously, only errors were logged.

Field mapping enhancements

Field mappings in Humanforce HR to WFM integration now allow mappings with HR Job.Remuneration fields (where applicable). We’ve also removed irrelevant fields in the mapping drop-downs making it easier to setup accurate field mapping.

File imports: improved handling of empty rows

With this improvement, all empty rows of data will be skipped and a log of these skipped rows provided back to users for review via Integration Central log screens. Further, we have also introduced a maximum row limit per file of 50k.

Datapay NZ: easier mapping and improved tasks

We’ve made mapping Pay-Types for the Humanforce Payroll - Datapay NZ integration much easier by keeping the column names in the table visible at all times.  Previously, the column names would disappear out of view when you scrolled down.

We've strengthened the stability of Datapay NZ tasks to ensure Pay-Type mappings remain intact. Previously, navigating directly to the scheduler page after reopening a saved task could cause configurations to be lost. With this update, managing settings is more intuitive and efficient.

REST API

Role revision improvements

This improvement aligns our API with the web application when it comes to modifying roles for an employee. Specifically, when using the POST and PATCH Employee and Employee/RoleRevision endpoints, the Revision Effective Date can no longer be older than the Employee Start Date. 

This ensures Role Revisions are not updated in a way that makes them incompatible when employee data is synchronized with payroll systems.

Award Profile with shifts

It's now possible to find the Award Profile associated with a shift using the Roster Items endpoint. It includes the award profile that was effective for the shift based on the roster date.

For more information and API documentation, visit Humanforce WFM REST API Overview.