Recognition now has a dedicated home in Thrive. The Rewards Hub brings peer recognition, milestones, and workforce-driven moments into one shared feed, so employees can see appreciation across the organisation and take part from the app they already use.

Recognition in one place

Open the Rewards tab to see your available points and points to give, browse recognition across your workforce, and give recognition with a simple composer. 

Recognition can be connected to everyday workforce moments such as task completion, clock-in streaks, key milestones, birthdays, and work anniversaries. Points can be added to posts and redeemed in Thrive for digital gift cards.

Make recognition part of everyday work

See appreciation across your workforce - Bring peer recognition, important milestones, and workforce-driven moments into one shared feed across your organisation.

Recognise positive contribution - Highlight everyday actions, key milestones, birthdays, and work anniversaries, then filter the feed by the whole company, milestones, behaviour-driven or just the individual employee.

Give people more ways to connect - Like, comment, react, and add points to recognition posts. Hold a reaction to see who responded, or use the add-on points toggle to include the original giver.

See recognition grow - Check the Top Givers and Top Receivers for the current and previous months, then tap a user’s name to view the recognition they have given and received.

Turn appreciation into tangible value - Employees can see their points balance, give points to others, and redeem points for digital gift cards easily in the Thrive Rewards Hub.

Getting started

Thrive Rewards & Recognition is available in the Benefits Pro tier. For help with access, configuration, or regional availability, contact your Customer Success Manager. 

We are excited to introduce a new enhancement to the Humanforce Work App: the Clocking Widget.

For frontline employees, every second at the start and end of a shift matters. For many, navigating through a mobile app to find the clocking screen is a small but common inconvenience to what should be the simplest part of the working day. At the same time, a lack of immediate visibility into upcoming shifts contributes to late arrivals and missed start times: a persistent challenge for managers of shift-based, distributed workforces.

This is why we've built our Clocking Widget, the small Humanforce mobile home screen shortcut to getting critical shift-based information and functions employees need without having to open the app.  

Let's dive in...

🔥 What's New

Designed to be fast, reliable, and deliver a seamless mobile experience available across iOS and Android in Work app, here’s what the powerful clocking widget delivers at the fingertips of every employee: 

• One-tap clocking – A single tap on the widget launches the Work App and executes the clocking action instantly, no navigation, no extra steps.
• Live shift countdown and elapsed timer – A real-time countdown to the next rostered shift switches automatically to an elapsed timer once the employee is clocked in.
• State and permission-locked functions – The widget displays only the actions each employee is permitted to take, dynamically adapting to their current shift state and individual clocking permissions.
• Customise size – Choose between a small informational widget for a quick shift status glance, or a medium widget with full interactive clocking buttons.

⭐ Why it Matters

The Humanforce Clocking Widget improves users' lives and delivers better organisational outcomes by enhancing attendance, compliance, and the user experience, saving people time whilst delivering a better experience.

• Drive better attendance – Persistent home-screen shift countdowns and "Running Late" alerts keep start times front of mind, reducing late arrivals and no-shows.
• Increase compliance – Permission-aware buttons enforce clocking rules automatically at the widget level, eliminating non-compliant clock-ins without any additional training.
• Seamless clocking experience – Employees go from the home screen to clocked in with a single tap, eliminating unnecessary steps from the most repeated action of their working day.
• Schedule clarity – Live shift countdowns and elapsed timers give every employee instant, always-visible awareness of when their shift starts and how long they have been working.

🏁 Getting Started

Clocking Widget is now available in Humanforce Work app. To learn more, read this help article.

We're excited to announce Work App Version 1.28, headlined by the new home screen Clocking widget, clearer switching between companies, and a range of resolved issues across login, leave, timesheets, clocking, and notifications.

Release Schedule

iOS and Android Work App v1.28 is expected to be available in the week of 10th August 2026.

Clocking Widget

Add from your device home screen

Add the new Clocking widget to your home screen to see your current clocking status and shift context at a glance, without opening the app. Tap the widget to jump straight into the app to start work, take a break, or clock out. Available on iOS and Android in small and medium sizes.

Clearer Company Switching

Home

If you work across more than one company, moving between them is now much clearer. The home screen shows which company you're currently in, and you can switch from a list view. Companies not yet on the cloud platform now appear too, greyed out with a short explanation, so you always know what you have access to.

Manager Timesheet Attachments

Home > Timesheets

Managers can now see timesheet attachments directly on the main timesheet authorisation card. Supporting documents are visible upfront, so there's no need to edit the timesheet to check what's been attached.

Forgot Password for Single Sign-On Users

Login > Forgot Password

For organisations that use single sign-on, the forgot password flow now guides SSO users correctly. It skips the passcode step and returns you to the login screen. Users will also receive an email instructing them how to reset their password.

Quarter-Hour Time Selection for Availability and Leave

Schedule > Availability

Setting your availability and applying for leave is now quicker on iPhones. The time picker snaps to quarter-hour intervals, so you can set start and end times with fewer taps.

Payslips Button Visibility

Earnings > Payslips

When your employer hasn't enabled payslips, the Payslips button now appears greyed out rather than hidden, making it clear the feature exists but isn't switched on for your organisation.

Resolved Issues

Login & Single Sign-On

Login

• The app no longer hangs on an endless loading spinner when a single sign-on session fails to refresh, and instead returns you to the login screen (iOS).

Leave & Availability

Home > Leave approvals & Schedule > Leave

• Managers approving leave no longer see a "Something went wrong" error when the "allow override of insufficient accrual warning" permission is turned off. Approvals now work regardless of that setting (iOS & Android).
• Applying for leave across an overnight rostered shift no longer includes the next day's roster entry, so requests cover only the correct days (Android).

Timesheets

Earnings > Timesheets

• Creating a timesheet no longer crashes the app when the start time is set first, so fields can be filled in any order (Android).
• Net length on an edited timesheet no longer deducts paid break time, so the duration matches what was actually worked (Android).
• Adding an allowance while creating a timesheet no longer fails with an error (Android).

Clocking

Home

• Starting a non-rostered shift no longer leaves the screen loading indefinitely when the request fails (iOS).
• The "no permission to start a non-rostered shift" message now only appears when it should. Previously it could show even when the real cause was that timesheet clocking was disabled (iOS & Android).

Notifications

• Multiple improvements to push notifications, including additional retries when notifications were not initially delivered.
• Shift offer notifications are no longer dropped when the app has been force-quit, so they arrive as expected (iOS).

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.82. This release sharpens data validation across Timesheet Admin and Workforce Analytics, and gives administrators more flexibility over payroll connector configuration and employee profile management.

Release Schedule

• Staging environments were updated on Friday 31st July, 2026.
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday 12th August, 2026.

Clocking, Timesheets & Breaks

Timesheet Admin now flags invalid Location, Department or Role data

Management > Timesheets > Timesheets

Timesheet Admin now flags timesheet rows where the recorded Location, Department or Role has been removed from the employee’s profile.

This gives managers earlier visibility of invalid L/D/R data directly from the timesheet grid, so affected records can be reviewed and corrected before payroll processing. For teams managing profile changes, transfers, or clean-up activity, this helps reduce the chance of invalid timesheets progressing unnoticed.

Payroll, Costing & Awards

Cintra payroll exports now support Humanforce SFTP folder selection

Management > Timesheets > Payroll

Pay Companies using the CINTRA_CONFIG2 payroll connector can now choose either the default Humanforce SFTP folder or a custom Humanforce SFTP folder when Export to Humanforce SFTP is enabled.

This brings the Cintra connector into line with other payroll connectors and gives payroll teams more control over where export files are routed. It also helps organisations with established SFTP folder structures keep payroll export handling consistent across connectors.

Reporting & Analytics

Workforce Analytics now shows face recognition registration status more accurately

Management > Advanced > Workforce Analytics

The Workforce Analytics Employee Basic Data report now sets Has_Face_Rec to true once facial recognition images have been registered for an employee.

Previously, this value may not have appeared as true until the employee first scanned in. The report now better reflects registration status immediately after setup, making it easier to identify employees who still need face recognition registration completed.

Employee Management

HR ID values can now be edited from Employee Management

Management > Employees > Employee Management

Authorised users can now edit or clear an employee’s HR ID value (IntelliHrId) from the Employment tab in Employee Management.

This gives administrators a safer self-service way to correct integration mismatches or clean up affected employee profiles without requiring database changes. It is especially useful when an employee record needs to be re-linked or corrected after integration data has been entered incorrectly.

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.81, with updates across Timesheet Admin, Roster Manager, clocking, payroll reporting, and Workforce Analytics. This release adds Employment Type filtering, direct alert-to-timesheet editing, Location Group-aware roster bulk actions, and more complete results for Pay Comparison, Timesheet Attachments, and Charge Out reporting.

Release Schedule

• Staging environments were updated on Friday 17th July, 2026.
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday 29th July, 2026.

Rostering & Templates

Roster bulk actions now follow Location Group filters

Management > Rostering > Roster Manager

Roster Manager bulk actions now respect the Location Group filter, so actions such as publishing, editing, confirming, and deleting rosters only apply to shifts currently applicable for that filter.

This gives managers more confidence when working across large rosters with multiple location groups, especially when applying bulk actions.

Clocking, Timesheets & Breaks

Filter Timesheet Admin by Employment Type

Management > Timesheets > Timesheets

Timesheet Admin now includes an Employment Type column and filter, giving administrators a clearer way to review timesheets for full-time, part-time, casual, and agency staff.

The Employment Type column can be shown, hidden, and reordered from Screen Settings.

Open timesheets directly from alert sidebar entries

Management > Timesheets > Timesheets

Timesheet administrators can now open the relevant Edit Timesheet modal directly from the alerts sidebar, without first locating the timesheet in the list.

This shortens the path from reviewing an alert to making the required adjustment, even when the timesheet is not visible on the current grid page.

Adjust to roster time now applies with Shift Duration auto-authorisation and auto-divide

Admin > System Config > Clock-in Settings

Clocking now applies the Adjust to roster time setting when both Shift Duration based auto-authorisation and Auto-divide to multiple rostered shifts settings are enabled.

When a clocked shift meets the configured thresholds, the authorised timesheet stays aligned to roster start and end times when using Cloud Clocking or using the REST API clocking end points.

Payroll, Costing & Awards

Pay Comparison Report now includes secondary award profile values for Multi Hire Costing

Reports > Payroll > Pay Comparison Report

The Pay Comparison Report now includes the secondary award profile (Column Profile2) Hours and Cost values for employees with Multi Hire Costing enabled.

Payroll teams can use these values when reviewing alternate profile or pay rate outcomes, giving them the comparison detail needed for employees configured with multi-hire costing.

Reporting & Analytics

Timesheet Attachments report now generates for selected criteria

Reports > Timesheets > Timesheet Attachments

The Timesheet Attachments report can now be generated for any selected criteria, including periods with no attachments.

Charge Out reports include the full selected date range

Management > Advanced > Workforce Analytics

Workforce Analytics Timesheet Charge Out and Roster Charge Out reports now include records from the first day of the selected date range, giving users a more complete view of charge-out data for the reporting period.

Humanforce Learning is a native learning management system that connects directly to your HR data, automating compliance training and learning at every workforce change. Built for HR teams in frontline industries where mandatory training is a regulatory requirement, not just an admin task. When your workforce changes, training follows automatically.

Mandatory training in frontline organisations shouldn't depend on someone remembering to act. Humanforce Learning assigns the right course automatically when someone joins, changes role, or hits a compliance renewal. Completions record to the employee profile and your compliance dashboard stays current without anyone having to chase renewals.

What it includes

Automated training enrolment - training fires automatically when a new hire is added, someone changes role, or a compliance renewal comes due. Six HR event types supported, no manual step required once rules are configured.

Real-time compliance dashboard - see who is complete, who is overdue, and what is at risk across your whole organisation, updated live. No spreadsheet required, no report to pull.

Learning path builder - create role-based programs with prerequisites, dependencies, and access rules connected directly to your HR org structure. Build once, runs automatically.

Micro-learning automation - schedule recurring quizzes and short courses to specific roles on a set cadence, keeping compliance knowledge current without HR having to act each cycle.

Manager overdue alerts - managers receive automatic notifications when direct reports fall behind on mandatory training, early enough to act before a deadline is missed.

Learner portal - employees see assigned and optional courses in one place, within the same Humanforce HR platform they already use. 

External training recording - capture external certifications, conferences, and third-party courses on the employee profile alongside internal learning. 

Audit-ready reporting - export compliance reports to CSV or PDF in seconds. Completion records are immutable, giving you a clean audit trail for any regulatory review.

Why it matters

• Mandatory training assigns itself when your workforce changes
• Compliance gaps are visible before deadlines pass, not after
• Internal and external training records on one employee profile
• Employees access training in the platform they already use
• Audit-ready compliance reports available instantly

Getting started

Humanforce Learning is available now. Contact your Customer Success Manager to find out more or to request a demo.

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.80, headlined by a significant expansion of Timesheet Admin — including export capability, richer break visibility and editing, and a new paid or locked filter —  plus a Labour Group expansion shortcut and a Workforce Analytics access control adjustment.

Release Schedule

• Staging environments were updated on Thursday 2nd July, 2026.
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 15th July, 2026.

Rostering & Templates

Keep Labour Groups expanded for faster shift management 

Management > Rostering > Roster Manager

When viewing rosters grouped by Labour Group in the Single Day view, users can now expand or collapse all Labour Groups at once, instead of opening each group individually.

Roster Manager will remember the last selected state, so Labour Groups load expanded or collapsed as expected, including additional groups that appear while scrolling. This gives Workforce Planners and managers working with events that contain many Labour Groups a faster way to view shifts and manage coverage, similar to the experience in the legacy Back Office Event Planner.

For more information, refer to the Help article: Use Labour Groups in Roster Manager.

Clocking, Timesheets & Breaks

Timesheet Admin data now exports to Excel or CSV

Management > Timesheets > Timesheets

Timesheet Admin now supports exporting the currently filtered timesheet list to Excel or CSV.

The export reflects the same date range, filters, and columns configured in your Screen Settings, giving administrators a consistent way to review and analyse timesheet data outside Humanforce. 

Exported cost columns continue to respect existing cost-visibility permissions, so users will only see cost data they are authorised to access. This also reduces the need to rely on the equivalent Back Office export.

Paid Break minutes now visible at a glance

Management > Timesheets > Timesheets

The existing Break Minutes column has been renamed to Unpaid Break (Mins), and a new Paid Break (Mins) column is now available alongside it, so you can see paid and unpaid break time separately rather than relying on one combined figure. Both columns can be shown or hidden independently via Screen Settings, and any saved preferences for the original Break Minutes column carry over automatically to Unpaid Break (Mins).

Compare timesheet breaks without leaving the grid

Management > Timesheets > Timesheets

Where a timesheet has recorded breaks, the Unpaid Break (Mins) and Paid Break (Mins) columns now show a count you can click to open a Break Preview modal, listing each break's start time, end time, length, and paid status without leaving the grid. This makes it much faster to cross-check breaks across multiple timesheets when reviewing at scale, and an edit pencil in the modal jumps straight into the full timesheet editor if a change is needed.

Filter timesheets by lock and pay status in one click

Management > Timesheets > Timesheets

Timesheet Admin now includes a Locked/Paid filter with four options — Locked & Paid, Locked & Unpaid, Unlocked & Paid, and Unlocked & Unpaid — so you can narrow the list to exactly the combination you need. 

A new “Active” filter option has also been added to the existing "All Timesheets" filter, sitting alongside Authorised, for a quicker view of currently active timesheets.

Review allowance details without opening the timesheet

Management > Timesheets > Timesheets

A new Allowances column shows the number of unique allowance types recorded against a timesheet, so you no longer need to open the timesheet to check whether allowances have been applied correctly. Clicking on a non-zero value reveals a tooltip with the name, unit value, quantity, and amount for each allowance, and the column can be sorted, added, or removed like any other via Screen Settings.

Review award breakdowns without opening each timesheet

Management > Timesheets > Timesheets

When reviewing authorised timesheets, users with the required Award Breakdown permissions can now click the Cost value to open an Award Breakdown preview directly from the grid.

The preview shows each pay type, unit or hour value, and cost where the user has permission to see cost data. This gives timesheet administrators a faster way to compare award outcomes across multiple timesheets without opening each timesheet individually.

Keep key timesheet details visible while scrolling

Management > Timesheets > Timesheets

Timesheet Admin now supports freezing up to the first five visible columns from the left of the grid, configured from Screen Settings.

Frozen columns remain visible while scrolling across the timesheet list, making it easier to keep employee, location, department, role, or other identifying details in view when reviewing wide grids. The selected freeze setting is saved with the user's screen preferences.

Alert reasons now visible in grouped timesheet views

Management > Timesheets > Timesheets

Timesheet alert tooltips are now available when the grid is grouped by Employee or Start Date.

Users can hover over an alert icon in grouped views to see the alert reason, such as overlapping timesheets, overtime, invalid breaks, or insufficient leave balance. This gives reviewers the same alert context whether they are using grouped or ungrouped views.

Actual break times now visible in the Timesheet Editor

Management > Timesheets > Timesheets

When editing a timesheet, actual break start and end times recorded against a shift are now displayed alongside the scheduled break details, matching the level of detail already available in Back Office. The actual times only appear where this data exists, giving reviewers a clearer picture of what happened on shift.

Smoother redirect after creating a timesheet from roster

Management > Timesheets > Timesheets

Creating timesheets from the roster using Bulk Timesheet Create now transitions cleanly into Daily Authorisation. After the timesheets are created, users can move straight into reviewing and authorising the day without any interruption to the workflow.

Accurate break allocation across auto-divided shifts

Admin > System Config > Clock-in Settings

When an employee's clock-in spans several back-to-back rostered shifts with auto-divide enabled, a break taken during a later shift is now allocated to that shift's timesheet based on when the break actually occurred. Previously, a clocked break could be assigned to the first timesheet in the sequence regardless of when it was taken, which could result in duplicate break coverage where auto-breaks were also configured. Each split timesheet now reflects the breaks that genuinely occurred within it.

Elapsed pay period permissions now apply when adding timesheets

Management > Timesheets > Timesheets

Timesheet Admin now applies elapsed pay period edit permissions consistently when users add new timesheets.

If a user's access level does not allow edits within elapsed pay periods, they cannot create a new timesheet for dates in those periods. This keeps manual timesheet creation aligned with the same permission controls already used when editing existing timesheets.

Reporting & Analytics

Sales Budget dashboards now respect your access permissions

Management > Advanced > Workforce Analytics

Dashboards built on the Sales Budget data source now correctly restrict results to the locations and departments a user is permitted to see, in line with how every other Workforce Analytics data source already behaves. Previously, a Sales Budget dashboard could return data for locations and departments outside a user's configured access level, even though other data sources such as Timesheet Data and Roster Data correctly applied those restrictions. All Workforce Analytics data sources now honour the same location and department visibility rules.

We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.79, which brings meaningful improvements across rostering, shift-filling workflows, timesheet administration, payroll exports, and integration reliability. 

This release gives roster managers richer information when filling and offering shifts — including employee tenure and experience data — alongside tighter compliance controls for shift offers, a notable security improvement in Timesheet Admin, and a set of Integration Central enhancements covering a rebuilt timesheet import, a new pay type override import, and a reliability improvement for the WFM to Humanforce Payroll employee sync.

Release Schedule

• Staging environments were updated on Thursday, 18th June, 2026.
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.79 overnight on Wednesday, 1st July, 2026.

Rostering & Templates

Tenure and FTE Experience for smarter Fill Shift selections

Management > Rostering > Roster Manager

Two new optional columns — Tenure and FTE Experience — are now available in the Fill Shift screen, giving roster managers additional context when deciding who to offer or assign a shift to.

• The Tenure column shows how long each employee has been with the organisation, calculated from their start date and displayed in years and days. 
• The FTE Experience column converts the employee's total hours worked across their history into a full-time equivalent figure — based on a 40-hour working week — making it easier to compare two employees who may have similar tenure but different levels of working experience.

Both columns are off by default and can be switched on through the column customisation menu. Each column is fully sortable, so you can quickly surface your most experienced or longest-serving available candidates at the top of the list to make more informed rostering decisions.

Reduce non-compliance with tighter permissions in the Fill Shift workflow

Management > Rostering > Roster Manager

The "Hide Employees" filter options in Fill Shift can now be locked ON by default whenever a rostering user opens the modal, to help reduce the possibility of rostering an employee who would violate scheduling rules — such as reaching maximum weekly hours. With the filters locked to the ON state, those employees remain excluded from the search results unless the user has permission to relax those filters.

A new permission, "Allow changes to Hide Employees filter in Fill Shift", is available as a child of the existing "Assign and Unassign" permission and is automatically enabled for users who already have the parent permission. To enforce the new restrictive behaviour, admins should remove this new child permission as required. This gives organisations the option of a safer default workflow while still allowing targeted override access where needed.

Improved notifications for Employees directly assigned from a shift bid

Management > Rostering > Roster Manager

We’ve strengthened the Fill Shift workflow so that when a roster manager assigns a shift to an employee who has placed a bid, the employee receives a confirmation notification in line with the Bid Manager experience. This provides a more consistent assignment process across workflows and helps ensure employees are kept informed when a shift is assigned to them. 

Fill Shift – Bid/Offer Time now visible when employee accepts a shift offer

Management > Rostering > Roster Manager

The Bid/Offer Time column in Fill Shift now populates the timestamp at which an employee accepted a shift offered via Roster Manager. Previously, this column could remain blank after an employee responded to an offer — their status would update to "Bid" as expected, but no time was recorded. Roster managers now have a reliable timestamp for every response, making it easier to prioritise candidates fairly and audit the offer process.

Roster Manager – Ensuring the alert notifications panel is accurate 

Management > Rostering > Roster Manager

Roster alert notifications now provide a clearer, more focused view by suppressing alerts that are outside the locations each user can access. This helps reduce unnecessary noise in the roster alerts panel, making it easier for managers to identify the alerts they can review and action with confidence throughout their session.

Clocking, Timesheets & Breaks

Adding breaks to Timesheets is faster than ever

Management > Timesheets > Timesheets

Unpaid breaks can now be added directly from the Timesheet Admin grid for timesheets that currently have no break recorded, avoiding the need to open the timesheet dialog.

Now the field is accessible inline and the new break is placed using existing break schedule logic, with all standard validation applied. For teams correcting timesheets in bulk, this removes a significant source of friction by reducing clicks and dialog load times.

Timesheet Admin – "All Pay Companies" filter scope behaviour

Management > Timesheets > Timesheets

The pay company filter in Timesheet Admin has been updated to apply user access permissions more consistently. When users select "All Pay Companies", results are now limited to the pay companies they are permitted to view - which is typically their assigned pay company unless they have the permission View Timesheet Authorisation Page > Allow access to all pay companies. 

This helps ensure timesheet visibility remains aligned with each manager’s configured access scope across both filtering and displayed data.

Timesheets displaying up to 200 records per page

Management > Timesheets > Timesheets

Timesheet Admin and the Daily Authorisation view now support displaying up to 200 timesheet records per page, in addition to the existing 50 and 100 options. For organisations managing high volumes of timesheets — particularly across large teams or multi-location environments — this reduces the amount of pagination required to review timesheet records.

Back Office to cloud migration

Payroll exports – InfinetCloud and GreenTree now available in WFM

Management > Timesheets > Payroll

Additional payroll exports for the below payroll systems can now be run directly from Humanforce WFM, following the configuration of your payroll company with the correct identifier and settings.

• InfinetCloud Identifier: INFINETCLOUD
• GreenTree Identifier: GREENTREE_CONFIG1

Integrations & Integration Central

Timesheet Import – rebuilt for significantly faster processing

Integration Central > File Imports

A new Timesheet Import is now available in Integration Central, built on Humanforce's latest platform architecture and delivering major performance improvements over the previous version. Large files that could previously take hours now complete substantially faster, with improved reliability and clearer error reporting. The import also offers more flexibility in how you identify employees and match existing timesheets, reducing import failures and giving you greater control over import behaviour.

Existing files used with the previous import will continue to work without any changes but we always recommend testing with a test file. The legacy version remains available as "Timesheet Data (Deprecated – use new version)" while you transition at your own pace. Contact Humanforce Support if you'd like assistance planning your migration. Help article is available here and will require you to login to view it.

Integration Central – Employee Pay Type Override Import now available

Integration Central > File Imports

A new Employee Pay Type Overrides Import is now available in Integration Central, enabling you to efficiently manage employee-specific pay type configurations at scale. The import supports creating new overrides, updating existing ones automatically (no action column required), and deleting obsolete records using a simple delete flag. Built on Humanforce's latest platform architecture, it processes large batches reliably with clear error reporting, and offers flexible employee identification options so you have complete control over employee-level pay rules without manual data entry.  Help article is available here and will require you to login to view it.

Humanforce Payroll Integration – Terminated Employee Status Preserved 

Employees with a "Terminated" status in Humanforce Payroll will no longer have that status changed as a result of integration sync updates, unless the employee is reactivated in the suite. Previously, when the WFM-to-HF Payroll employee sync ran for an employee who had a termination date in WFM, it could overwrite a manually-set "Terminated" status in HF Payroll with "Automatic" or "Manual" — causing those employees to appear reactivated in certain areas of HF Payroll and creating confusion for payroll administrators.

Managing leave the way your organisation and region actually works just got a lot simpler. We're pleased to introduce Leave in Days, a significant enhancement to Humanforce WFM that allows leave entitlements, balances, and requests to be tracked and managed in days, not just hours.

For organisations in New Zealand, the United Kingdom, and larger Australian enterprises with complex leave structures, this means leave can now be managed in the unit that aligns with your legislation, payroll systems, and employee expectations, end-to-end, without manual conversion.

Hour-based leave types continue to work exactly as before, and employees can hold a mix of day-based and hour-based leave simultaneously.

🔥 What’s New

Leave in Days delivers end-to-end day-based leave management across the full WFM workflow. Key capabilities include:

• Configure leave types in days — Administrators can set a Unit Type of Days on any leave type via Shift Type Settings. Fields such as accrual caps, balance caps, and max consecutive requestable days all update accordingly.
• Optional weeks display — Enable Display in Weeks to show balances in both days and weeks (e.g. "5 days (1.0 weeks)"), ideal for regions where leave entitlements are expressed in weekly increments.
• Employee leave requests in days — Employees can request full-day or partial-day leave with balances displayed in days. Partial requests are automatically converted to a decimal fraction of a day based on the employee's standard daily hours (e.g. 4 hours of an 8-hour day = 0.5 days).
• Manager approvals updated — The Leave Approvals screen displays balances and requested amounts in the correct unit per leave type. Mixed environments (hours + days) are fully supported.
• Payroll exports in days — New export tags — Shift Type in Days and Leave Duration in Days — mean payroll systems no longer need to convert hours to days. The correct value is stored and exported natively.
• Timesheets and accruals aligned — Leave timesheet entries and accrual transactions reflect the day-based unit throughout, ensuring data integrity across the full pay cycle.
• Notifications in the right unit — All leave-related notifications, confirmations, and approvals reflect the correct unit (e.g. "Your 1.0 day of annual leave has been approved.").
• Mobile app support — Available on the Humanforce Work app (iOS and Android, v1.27+) for employee requests and manager approvals on the go.

⭐ Why it Matters

Leave in Days removes a longstanding friction point for organisations that operate in day-based leave environments, bringing compliance, clarity, and operational efficiency into one seamless experience.

• New Zealand organisations — NZ legislation governs many leave types in days (sick leave, alternative days, FBAPS, LSL). Leave in Days eliminates the cumbersome hours-to-days workarounds that have created balance confusion and payroll friction for NZ customers.
• UK organisations — UK employees typically accrue and take annual leave in days. This update brings Humanforce into natural alignment with standard UK leave practices and payroll expectations.
• Larger Australian enterprises — Complex workforce structures with multiple leave types benefit from the flexibility to manage some leave in days while retaining hours-based tracking for others — all within a single system.
• Payroll officers — No more manual conversion. Leave duration is stored and exported in the correct unit, reducing errors and saving time at each pay run.
• Managers — Leave approval screens show accurate, unit-correct balances and requested amounts, reducing confusion and improving decision confidence.
• Employees — Leave balances are displayed in the unit they expect to see, making it easier to plan and request leave with confidence.

🏁 Getting Started

Leave in Days is now available in Humanforce WFM. To configure day-based leave types and get your environment set up, read this Help article. 

Managing rosters just got faster and more intuitive. We’re excited to introduce Drag & Move Shifts in Roster Manager, giving managers a seamless, visual way to adjust schedules directly within the roster grid.

This new capability simplifies how shifts are updated, helping Roster Managers make quick rostering updates via a click & drag.

🔥 What’s New

With Drag & Move Shifts, you can now reposition shifts directly within the roster using simple drag-and-drop interactions. Key capabilities include:

• Move is now the default behaviour - Now when dragging a shift, it’s going to perform a move function, rather than duplicating the shift.
• Duplicate shifts is still supported - by pressing ALT (or Option, for Macs) while dragging the shift, you’ll see an indication that the shift is instead going to be copied when dropped into place.
• Move shifts across employees or days by clicking, dragging, and dropping them into a new position within the grid
• Move shifts between roles, groups and more - such as dragging a shift to another area, or department, to quickly update that detail.
• Work directly in the roster view without needing to open edit windows for simple changes, with a consistent drag & drop experience across Role view, People view and inside the Template Editor screen too.
• Real-time updates ensure your roster reflects changes instantly for better visibility and control

This builds on Roster Manager’s intuitive grid experience, where managers can already create, edit, assign, and manage shifts in one place

⭐ Why it Matters

Roster changes are constant and being able to make schedule updates quickly and accurately matters.

For managers:

• Reduce time spent editing shifts manually
• Make quick adjustments during live operations
• Minimise clicks and context switching

For organisations:

• Improve scheduling efficiency and responsiveness
• Reduce errors when reallocating shifts
• Support better workforce coverage in real time

🏁 Getting Started

Drag & Move Shifts is available now in Roster Manager. To learn more about managing and adjusting shifts, visit this Help article.