We're pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.75. This release delivers targeted reliability improvements across timesheets, award interpretation, rostering compliance, and employee management — reducing manual workarounds, improving confidence in bulk operations, and ensuring payroll outcomes are accurate and consistent.

Release Schedule

• Staging environments were updated on Thursday, April 23, 2026.
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, May 6, 2026.

Clocking, Timesheets & Breaks

Timesheets with no rostered break - more reliable auto-authorisation

Management > Timesheets > Timesheets

Timesheets for shifts imported from Template Manager, with no break defined, now auto-authorise accurately when an employee clocks in and out. Previously, these timesheets could receive a "Break requirement(s) are not met" status even when no break was required as per the configuration , preventing auto-authorisation and potentially leading to unnecessary manual review. 

Saving timesheets that have an open confirmation check

Management > Timesheets > Timesheets

When an admin edits a timesheet for an employee who has an active/open timesheet confirmation check, clicking "Yes" on the invalidation warning now updates the timesheet and resets the confirmation. Previously, the override response wasn't being evaluated fully, causing the warning to reappear. Now admins can apply the change and reset the confirmation check, rather than waiting for the employee’s response.

Bulk Edit Timesheets - Department & Role validation improvement 

Management > Timesheets > Timesheets

When using Timesheet Bulk Edit and changing the Department field, the auto-populated Role value is now correctly recognised when saving. Previously, the form may have returned a "Role is required" validation message even though the field was already populated — requiring the user to manually re-select the role before the save would proceed.

Bulk Generate Timesheets handles long roster comments text

Management > Timesheets > Timesheets

Bulk timesheet generation now handles situations where the Comments field contains more than 255 characters, by limiting the input to 255 characters when copying from the roster to the timesheet. Previously, this scenario could result in the bulk generation operation to stall, requiring admins to shorten comments or generate timesheets individually to work around the limit.

Improved “Select All” Timesheets behaviour during filtering

Management > Timesheets > Timesheets

Using Select All checkbox in the Timesheet Admin only applies to timesheets within the current scope. However, we’ve resolved a case where filtering by Shift Type, Reason, or Award Profile was not working in conjunction with the Select All option - meaning more timesheets than intended could be included when initiating a bulk action. 

New Timesheet from Roster for individually selected items

Management > Timesheets > Timesheets

When using New > Timesheet from Roster and selecting specific roster items, clicking Save All Timesheets now generates timesheets only for those selected items. Previously, all roster items in the list were included regardless of which ones you had selected - potentially generating timesheets before you were ready to.

Employee Management

Access level changes work across equivalent authorisation levels

Management > Employees > Employee Profile

Admins with the "Change access level of others above current access level" permission can now update the access level on any employee profile, including cases where the admin and the employee being edited are on different access levels that share the same authorisation level. Previously, this scenario could prevent the change from being made despite the admin holding the appropriate permission.

Employee API – PATCH response reflects updated data

API – PATCH /api/1.0/employees/{guidKey}

The Employee PATCH endpoint now returns the updated employee data in the response body immediately after a change is saved. Previously, the response could reflect the employee's state prior to the update — meaning integrations relying on the PATCH response to confirm changes may have been working from stale data. The underlying record was always saved correctly; the response now accurately reflects it.

Reporting & Analytics

Employee Codes now more visible in Workforce Analytics

Management > Advanced > Workforce Analytics

Employee Code values in the Employee Basic built-in dashboard are now visible to all users with appropriate view access, regardless of whether they have the "Edit Employee Code" field permission enabled. Previously, visibility of Employee Codes could be incorrectly tied to the edit permission, causing them to appear blank for users who were able to view but not edit the field.

We’re happy to announce the release of Humanforce Workforce Management (Cloud) version 6.0.74, focused on strengthening rostering compliance, improving award interpretation accuracy, and tightening reporting security. You’ll see earlier validation in bulk rostering workflows, clearer permission boundaries in Template Manager, more predictable award outcomes across edge cases, and reporting exports that pay strict attention to visibility controls.

Release Schedule

• Staging environments were updated on Thursday, April 9, 2026.
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, April 22, 2026.

Rostering & Templates

Bulk rostering actions enforce Minimum Shift Gap compliance - upfront

Management > Rostering > Roster Manager

The Bulk Assign and Bulk Edit flows have been enhanced to check Minimum Shift Gap rules before applying changes. If a bulk action would create shifts that breach your configured rest periods, the action is stopped and affected shifts are clearly highlighted. This helps roster managers avoid accidentally publishing non‑compliant patterns and reduces the time spent undoing or fixing bulk updates after the fact.

Clearer permissions for assigning and unassigning template shifts

Management > Rostering > Template Manager

Assigning or unassigning shifts in a template now consistently requires the appropriate Template Manager > “Edit Template & Shifts” permission, in addition to existing rostering “Assign & Unassign” permission. People who can view templates but aren’t meant to maintain them will no longer be able to assign or unassign template schedules. This gives admins tighter control over who can roll out template changes and helps prevent unintended updates to shared roster templates.

Payroll, Costing & Awards

Manual Interpretation - better support for Back Pay and Advance Pay

Management > Timesheets > Payroll

Manual Interpretation now opens reliably for timesheets dated outside the current payrun period, including Back Pay and Advance Pay items. Payroll teams can review and override these entries using the same editor they rely on for regular timesheets, reducing the need for workarounds and helping ensure unusual scenarios are still interpreted correctly before export.

More predictable overtime level assignment for Period Threshold rules

Award Profile Costing

Period Threshold rules that reset overtime levels per day now assign overtime to Level 1 as expected when the overtime amount on a shift sits within the Level 1 duration, even when hours span different days in the period. This keeps overtime splits aligned to your configured tiers and helps payroll admins trust that level‑based overtime is being applied consistently across multi‑day patterns.

Shift Gap rules honoured across pay‑period boundaries

Award Profile Costing

When you use the “Stop when shift gap is reached” option, calculations now stop at the configured gap threshold even when the relevant shifts cross from one pay period into the next. This ensures ordinary time and higher‑rate hours are capped correctly, avoiding overpayments caused by cross‑period edge cases and keeping entitlements aligned with your intended rest‑break logic.

Fairer, more consistent Missed Break penalties

Award Profile Costing

Missed Break Penalty rules have been refined to behave more predictably in everyday use. Recurring unpaid break penalties now use the actual break end time to schedule subsequent penalty windows, rather than relying solely on the planned schedule time. In addition, the “apply penalty only for the duration of the missed break” option can now be used with scheduled breaks, aligning behaviour with rostered breaks. Together, these changes help ensure penalties reflect what actually happened on shift while still following your configured rules.

Gross‑hours thresholds trigger intelligently at the end of a shift

Award Profile Costing

Thresholds that are based on Gross hours now trigger even when an unpaid break ends at, or after, the shift end time. Allowances and other threshold‑driven components will still be applied when the total hours worked meet your configured rules, so payroll teams can rely on end‑of‑shift patterns behaving as expected without needing to manually review borderline cases.

Reporting and Analytics

Weekly Department Roster CSV includes cost‑visibility controls

Reports > Roster > Weekly Department Roster Report

When exporting the Weekly Department Roster report to CSV, only users with permission to view costs will see cost values in the export. This brings CSV exports into line with the existing PDF and Excel behaviour, ensuring sensitive information is only visible to authorised users, regardless of the chosen export format.

We’re pleased to announce the release of Humanforce Workforce Management (Cloud) version 6.0.73, which delivers improvements across rostering safety and usability, time & attendance behaviour for auto‑divided shifts and breaks, and more reliable payroll and costing outcomes. This release also introduces new configuration options that give admins finer control over templates, alerts, and exports.

Release Schedule

• Staging environments were updated on Thursday, 26th March, 2026.
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated to version 6.0.73 overnight on Wednesday, 8th April, 2026.

Rostering & Templates

Easily track employees without shifts in a roster period

Management > Rostering > Roster Manager

The Minimum Period Hours roster alert has been extended to cover employees who have no shifts in the period. The alerts notification panel can now highlight employees who haven’t met their minimum hours, factoring in any configured leave hours, so managers can quickly spot missed rostering and stay compliant even when no shifts have been created.

Multi-shift editing for faster template maintenance

Management > Rostering > Template Manager

Template Manager now supports powerful bulk editing of shifts, making it much faster to maintain accurate, compliant rosters across large templates. Easily adjust key details such as location, department, role, area, event, function, shift type, date, shift times, breaks, custom roster fields and comments. Shifts with warnings, errors or unassigned employees are clearly highlighted, so you can see potential issues at a glance while making bulk changes.

Restrict rosters that breach Minimum shift gap rules

Admin > System Config > Clock-in Settings 

Minimum Shift Gap alerts can now be configured as Restrictive, preventing rosters from being saved or published when shifts would breach an employee’s award rest conditions. Conflicting shifts are clearly highlighted as errors in the notifications panel and shift editor (including templates and bulk edits), helping roster admins actively enforce minimum rest periods instead of relying on warnings alone for maximum compliance.

Tighter delete permissions for managing templates

Management > Rostering > Template Manager

Template permissions now include a dedicated Delete shifts permission for both Normal and Master templates. This allows you to grant people the ability to edit and maintain template shifts without also allowing them to delete them, giving admins more granular control and reducing the risk of accidental shift removal in shared templates.

Fill Shift and break validation improvements

Management > Rostering > Roster Manager / Template Manager

When you adjust a shift’s start or end time, those updated times now flow directly into the Advanced Search / Fill Shift dialog without needing to click away from the field first. In Template Editor, validation also correctly prevents saving shifts when the break falls outside the updated shift times, reducing invalid patterns and rework for roster admins.

Clearer character limits when requesting confirmation

Management > Rostering > Roster Manager

When sending Request confirmation messages from Roster Manager, instead of blocking you at a hard character limit, the screen shows a warning when message exceeds 175 characters - suggesting that longer messages may not be fully displayed on some mobile devices (due to limits in the devices' notification tray), so you can decide whether to shorten the text or send as‑is.

Clocking, Timesheets & Breaks

Early clock‑ins correctly affect auto‑authorisation

Management > Timesheets > Timesheets

For employees clocking early into the first of several back‑to‑back rostered shifts, auto‑authorisation now correctly uses their actual clock‑in time when evaluating each split timesheet. This means the first timesheet will no longer be auto‑authorised when someone starts earlier than the configured threshold, improving accuracy and reducing manual corrections on multi‑shift days.

Paid breaks applied across auto‑divided shifts

Management > Timesheets > Timesheets

When auto‑divide is enabled and an employee clocks across multiple consecutive rostered shifts, paid breaks from each roster line are now carried through to every resulting timesheet—not just the first one. This keeps timesheets aligned to rostered paid breaks and helps payroll teams avoid missing paid break entitlements for later shifts in the sequence.

Payroll, Costing & Exports

Cintra Variance export with configurable cost fields

Management > Timesheets > Payroll

The Cintra Standard Payroll File – Variance Export now supports four additional configurable fields for Post Reference and Cost Codes 1–3. These fields can be mapped from existing Humanforce payroll tags, giving payroll teams more flexibility in how costs are grouped and posted for Cintra journals, while preserving full compatibility with existing 8‑column exports.

More accurate period threshold overtime across midnight

Award Profile Costing

The Period Threshold rule in Award Profile Costing has been refined so ordinary and overtime hours are applied accurately when shifts cross midnight. This ensures the expected overtime pay types and hour splits are honoured across the full period, improving confidence in award costing where overnight work is common.

Cost Centre Mapping – safer “Assign Cost Centres” workflow

Management > Timesheets > Payroll > Cost Centre Mapping

The Assign Cost Centres screen has been updated to preserve existing mappings when you edit a mapping’s name or export code, only updating scopes when they actually change. Selection behaviour has also been simplified so mappings are no longer auto‑ticked on row click and selected rows are cleared after assignment, making it harder to accidentally apply or overwrite cost centre mappings.

We're excited to announce Humanforce Work app version 1.26, which brings a redesigned employee profile, smarter manager tools, improved shift details, and a range of bug fixes to make the app more reliable across iOS and Android.

Release Schedule

iOS and Android Work app v1.26 is expected to be available in the week of 6 April 2026.

Profile

Home > Profile

We've redesigned the employee profile screen with a cleaner, more structured layout. If your account has a payroll code assigned, it will now appear on your profile too.

Messaging & Notifications

Messages

Employees who don't have permission to send messages will no longer see the "New Chat" button.  They will be able to reply to messages sent to them (with appropriate permissions) but will not be able to initiate a message.

URLs in notification messages were not rendering as tappable hyperlinks. Links will now open correctly on tap.

Manager Timesheet Filters

Home > Timesheets

Managers can now filter timesheets by area and event, making it faster to review and authorise time for specific locations or events. Additional filters (function, shift type, and employment type) are coming in v1.27.

Shift Offer & Bid Details

Schedule 

The shift offer and shift bid detail screens have been redesigned with a cleaner layout. They now display additional context, including event place, event comments, and custom roster fields, giving employees and managers more information to make the right call. 

Home Screen

Home 

A tooltip now appears when the "Start Work" button is disabled on a non-rostered clock-in, explaining clearly why it's unavailable.

Availability

Schedule > Availability

You can now mark your availability as "all day" without specifying exact start and end times, making it quicker to set recurring preferences.

Timesheets & Leave

Home > Timesheets & Schedule > Leave

•  An error was displayed when submitting a leave-type timesheet with an insufficient leave balance. 
•  Employee default hours were appearing on an incorrect day (Android).
•  Timesheets couldn't be edited unless the "Allow break editing" permission was enabled, even when breaks weren't being modified (Android).

Schedule

Schedule

• Tapping a day in the Schedule screen previously filtered the list instead of scrolling to that day.
•  Shift bid count was showing incorrectly on the Shift Bid Details screen when duplicate shifts existed (Android).
•  The "duplicate shift" button in Manager > Attendance > No start > Replace is now correctly disabled when the user doesn't have permission to add shifts.

Clocking

Home & Clocking

• The geo-fence location accuracy prompt appeared even when geo-fencing was not enabled (Android).
•  The clock-out reminder continued to appear after a user selected "No thanks" (iOS).

General UI and Performance Improvements

• The "View Role" permission was not being respected across multiple screens, including Team view, Schedule, Shift Offer/Bid, and home-screen shift cards.
•  An incorrect confirmation message appeared when cancelling leave that was already in "Cancellation requested" status.

Announcing release 6.0.72 - focusing on rostering compliance, timesheet reliability, leave management, and configuration safety. You’ll see clearer alerts and controls in Roster Manager, smoother and more consistent authorisation in Timesheets, and safer data handling in Cost Centres. Together these improvements help managers act with confidence, reduce errors, and save time on everyday tasks.

Release Schedule

• Staging environments were updated on Thursday, 12 March, 2026
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 25 March, 2026 

Roster Manager

Management > Rostering > Roster Manager

Introducing the “Today” Button in Roster Manager for Faster Navigation

In Roster Manager, you can now quickly return to the current date using the new Today button in the navigation toolbar. The button respects your current roster duration (such as one or two weeks) and starting day (for example, Monday), ensuring that today always appears within the first week of the view. This makes it easier to instantly orient yourself to the current schedule and continue planning shifts without manually navigating through the calendar.

Make Visa Expiry Alerts Restrictive for Stronger Compliance

You can now configure the Visa Expiry alert in Roster Manager and Template Manager to be restrictive. When enabled, any shifts assigned after an employee’s visa expiry date will be flagged as errors instead of warnings, providing a clear stop signal and helping prevent non-compliant rostering.

Pre-expiry reminders remain non-blocking, allowing you to plan ahead and address upcoming expiries without interrupting normal roster planning. This helps managers maintain strong visa compliance while still working efficiently when editing shifts individually or in bulk

Minimum Shift Gap Alerts Now Align with Award Profile Settings

Minimum Shift Gap alerts in Roster Manager and Template Manager now align with the “Apply shift gap rule only for shifts starting on separate days” setting in the award profile.

When this setting is enabled, same-day shifts will no longer trigger Minimum Shift Gap warnings, while gaps between shifts on different days will continue to behave as expected, including support for employee overrides and split-shift configurations.

This update keeps alerts consistent with your award configuration and helps reduce unnecessary warnings, allowing rostering teams to focus on genuine compliance issues while planning legitimate same-day shift patterns.

Timesheets and Clocking

Management > Timesheets > Timesheets

Consistent Authorisation Behaviour in Timesheet Editor

Saving a timesheet from the Edit Timesheet modal with the Authorised option selected will now ensure the timesheet remains authorised, as expected.

This update aligns the behaviour with the Authorise quick action, giving timesheet administrators a consistent and reliable experience when reviewing and updating timesheets. Admins can now confidently use either method while maintaining the correct authorisation status.

Employee Communications

Employee > Messages > Chat

Add All users when starting a new chat

When creating a new chat, you can now easily Add All or Remove all employees that match your chosen filters. This makes it easier to start team‑wide or location‑wide conversations, reducing the manual effort of selecting large groups one by one.

Cost Centre Mapping

Admin > Award Config > Cost Centre Mapping

Improved Editing Experience for Cost Centre Mapping

Updating a Cost Centre Mapping’s Name or Export Code no longer requires reassigning the mapping before saving. You can now save these changes directly using the Save action, making routine configuration updates quicker and easier.

The screen also includes safeguards to help prevent accidental changes to cost centre mapping scope, reducing the risk of unintentionally losing existing mapping assignments during updates.

Leave and Absences

Leave Approvals grid now handles attachments more reliably

Management > Availability > Leave Approvals

The Leave Approvals grid now loads more reliably when older leave attachments with potentially incomplete metadata are being returned. These records are handled more gracefully, ensuring the grid will continue loading without you needing to refresh the page, resulting in a more stable leave approval experience.

Consistent handling of excluded shift types in Leave Black-Outs

Admin > System Config > Leave Black-outs

The Leave Black-Outs edit modal now consistently retains excluded shift types when switching between Grey Out and Black Out block types.

This improvement prevents exclusions from being accidentally cleared, making it easier to adjust how leave appears on the roster while keeping your existing configuration intact.

Reporting and Analytics

Management > Advanced > Workforce Analytics

Cost Codes now Included in the Timesheet Data (built-in) report

The Timesheet Data (built‑in) report now includes values in the Cost Code column when using the same filters as the Payroll Data with Cost Codes (built‑in) report. This brings the two reports into alignment and provides clearer visibility of cost allocations, supporting accurate reconciliation and analysis.

We’re excited to introduce Shift Bids in Roster Manager, a powerful enhancement that brings bid visibility and management directly into the rostering workflow. With this update, managers can now view and action employee bids for shifts without leaving Roster Manager, enabling faster decisions, better visibility, and a more streamlined rostering experience.

Fill shifts more efficiently and with greater compliance, while empowering employees to express interest in the shifts they want to work.

Let’s dive in…

🔥 What’s New?

Shift bidding is now embedded directly in Roster Manager, allowing managers to review and allocate bids within the same interface used to manage rosters.

New capabilities include:

• Bid indicators on shift tiles so managers can instantly see which shifts have active bids.
• Active Bids / No Bids filters to quickly identify shifts that require attention.
• A Bid status label within the Fill Shift workflow to clearly identify bidding activity.
• Bid/Offer Time tracking to show when bids or offers were submitted, helping support fair decision-making.
• Priority ordering of employees, placing bidders first followed by offers and other eligible employees.

Managers can action a bid via the Assign tab, and then choose to ask the bidder for confirmation, or Assign it immediately where appropriate — all within the same workflow used to fill shifts today.

⭐️ Why it matters

Shift bidding creates a more dynamic and transparent way to fill open shifts.

For managers and businesses:

• Faster shift coverage by prioritising employees who have already expressed interest.
• Better decision-making with visibility of all eligible employees, bids, and offers in one place.
• Improved compliance through automated validation checks such as availability, qualifications, and maximum hours when assigning shifts.

For employees:

• Greater control and flexibility over the shifts they work.
• Improved fairness and transparency in how shifts are allocated.
• Higher engagement, as employees can proactively bid for shifts that suit their availability.

Together, these benefits reduce manual effort, improve rostering efficiency, and help ensure shifts are filled with the right people at the right time.

⭐️ Getting Started

Getting started is easy. To learn how to start using Shift bids in Roster Manager follow the step by step guidance in this Help Article.

We’ve added an exciting new offer to Perks in the Humanforce Benefits (Thrive) app.

Employees can now access 15% off Samsung home appliances, TVs and selected electronics through the Samsung Member Store.

Simply tap “Shop Now” in the Samsung tile within Perks to be taken straight into the Samsung Member Store. The discount is automatically applied at checkout, no promo code required.

All orders are fulfilled and delivered directly by Samsung.

The offer is live now in the Thrive app.

We’re happy to announce the release of Humanforce Workforce Management (Cloud) version 6.0.71, delivering important improvements across bid management, roster visibility, reporting, and everyday workflow efficiency. From enhanced Fill Shift functionality to richer WFA reporting data, these updates are designed to help your teams work faster, with clearer context and fewer clicks.

Release Schedule

• Staging environments were updated on Thursday, 26 February 2026
• All Humanforce WFM (Cloud) accounts and UAT environments will be automatically updated overnight on Wednesday, 11 March 2026

Enhanced Bid Management in Roster Manager

Management > Rostering > Roster Manager

Bid management is now fully embedded inside Roster Manager bringing greater visibility, stronger compliance, and a more streamlined workflow to your shift filling process.

Shift Bidding allows employees to express interest in vacant shifts. With this enhancement, employee bids are now visible directly within Roster Manager, enabling managers to review and action them within the same unified rostering workflow, rather than navigating to Bid Manager separately. 

Managing shift bids in Roster Manager provides greater context and visibility. Managers can view all eligible employees including those with existing shift offers and active bids on a single screen, supporting more informed and transparent prioritisation decisions when allocating shifts. It also ensures stronger compliance, as the Fill Shift process applies key validation checks such as availability, qualifications, maximum hours, and additional shift warnings when assigning the shift within Roster Manager.

New capabilities include:

• Active Bids and No Active Bids filters to quickly identify shifts requiring attention
• A visual bid indicator on shift tiles for at-a-glance awareness
• A dedicated “Bid” status label within the Fill Shift workflow
• A new Bid/Offer Time column to track when bids or offers were submitted
• Automatic employee ordering by priority — placing bids first, followed by offers and other employees

These enhancements eliminate manual effort, reduce unnecessary clicks, and allow managers to act confidently within their existing rostering workflow.

To learn about the functionality, review our help article Managing shift bids in Roster Manager

Improved Labour Group Visibility in Role View

Management > Rostering > Roster Manager

We’ve introduced two enhancements to make labour group management clearer and more flexible across Roster Manager and Template Manager.

New “Sort By” options

You can now sort labour groups by:

• Start time
• Alphabetically

This makes it easier to review rosters and templates in the order that suits your workflow.

Function name displayed in headers

The Function name now appears in the labour group header (alongside Event details), giving you clearer context at a glance and helping reduce confusion when managing complex event rosters.

Fill Shift Remembers Your Filters

Management > Rostering > Roster Manager

The Fill Shift window now remembers if you had disabled certain filters - to widen your search - so you don’t have to reconfigure them every time you fill a shift. This reduces repetitive clicks and makes it faster to see the right employees for the shift you’re filling, especially when you’re working through a lot of shifts in a row. 

For example, if you've disabled the "Default Department" filter, then next time you open the Fill Shift window, it will remain unchecked - even if you're dealing with a shift in a different location than before. 

That means:

• Less deselecting filters each time
• Faster processing when working through multiple shifts

A small change that makes a big difference when managing high volumes.

Faster Employee Search in Timesheet Admin

Management > Timesheets > Timesheets

When the Roster Name column is enabled in your view, you can now search by Roster name - as well as Employee name or code.

This ensures you can find employees using the naming convention you rely on day-to-day — making timesheet management quicker and more intuitive.

Expanded WFA Variance Reporting

Management > Advanced > Workforce Analytics

We’ve enhanced WFA Variance Reports with additional data fields for greater visibility and reporting accuracy.

New fields now available in report output and underlying data:

• Labour Group
• Event
• Event Export Code

These additions improve insight across Variance Analysis by Hours and PayType Reports, giving you richer data to support more accurate workforce analysis.

We’re excited to announce a powerful new addition to your rostering — Rotating Roster Templates – bringing greater fairness, flexibility, and efficiency to workforce scheduling, whilst making it easier than ever to balance coverage needs with employee satisfaction.

With Rotating Roster Templates, you can now build shift rosters that fairly rotate employees through morning, afternoon, evening, and weekend shifts — ensuring equitable distribution of work patterns, while streamlining how you manage complex rosters.

Let’s dive in...

🔥 What’s New?

Experience enhanced workforce scheduling through the following new rostering capabilities.

• Create Rotating Rosters Directly in Template Manager: Build rosters where employees automatically rotate through sequences of shifts — such as weekly early, late, and night shifts — ensuring fair workload distribution. This can be performed flexibly either as a weekly, daily or pattern-based rotation, with customised lengths of rotating cycles, and commencement dates pre-set; i.e. 4 days on, and 4 days off, commencing next month”.
• Flexible Sequences & Fixed Shifts: Define rotating shift sequences for roles while also locking in fixed shifts (i.e., staff who always work the same schedule) all within the same template.
• Automated Roster Generation: Generate weeks of rosters at once with staff automatically rotated into the correct shifts, saving time and reducing scheduling errors.

Customers using Rolling/Rotating Templates in the Humanforce Back Office platform (also known as TimeTarget) will be able to switch over to the Rotating Template in Cloud WFM immediately ahead of the Back Office sunset date. See our help article to help you transition. 

⭐️ Why it matters

Rotating shift patterns are helpful in extended opening hours. They are favoured by rostering managers when a business operates outside the conventional nine-to-five schedules, in particular industries such as Aged-care, Healthcare, Local Government, Hospitality, Manufacturing, Construction, and Security, to name a few.

The key benefits unlocked by roster managers, their workforce, and their organisation include:

• Fairness & Equity: Distributes night shifts, weekends, and other less‑desirable times evenly across your team — no more “burdened employees” always stuck on the late shift.
• Operational Exposure: Shift rotations encourage employees to take on new challenges, learn new skills, and interact with different people, which also fosters greater employee engagement in the workplace.
• Employee Satisfaction: Improves work-life balance by ensuring everyone has a chance to work across different shift types, leading to higher morale and lower turnover.
• Streamline rostering: Instead of juggling multiple templates or manually swapping shifts, you can now set up the rotation once and let the rostering system fulfil the pre-set rotation of shifts.

🏁 Getting Started

Getting started is easy. To learn how to get set up and begin publishing your first rotating roster template, follow the instructions in following Help Articles.

• Rotating Roster Templates overview
• Enabling or transitioning to Rotating Roster Templates from Back Office (our soon to be deactivated legacy WFM system known as TimeTarget).