2025 was a pivotal year for Humanforce customers, as we empowered frontline and flexible workforces with an employee-led, AI-powered Workforce Management platform.

As frontline work grows more complex, with rising compliance demands, tight labour markets, and higher expectations for fairness and flexibility, Humanforce continues to deliver intelligent, employee-led innovation. 

Across rostering, compliance, time capture, pay accuracy, and employee experience, Humanforce released enhancements that made workforce operations faster, smarter, and more connected. Now, let’s recap the key developments launched this year that customers and their workforces are benefiting from worldwide. 

Rostering & Scheduling

Humanforce dramatically advanced rostering with Event Rostering, now generally available and designed for large-scale, multi-day, multi-location workforce planning. Managers gained powerful tools including multi-view roster layouts, labour groups, advanced clock-in rules, award interpretation previews, bulk shift creation/editing, improved alerting, and seamless template-to-roster generation.

Benefits include faster roster build times, higher compliance confidence, greater cost control, and smarter staffing decisions supported by detailed event analytics.

New capabilities such as bulk assign/unassign, multi-day and multi-role shift creation, location grouping, overtime alerts, and consistent 24-hour time formatting improved clarity and efficiency, while UI refinements made managing large, complex rosters easier than ever.

Finally, we were also proud to introduce Shift Consent, a new way employers can easily stay on top of compliance and better manage costs by registering employee consent for shifts that either have been changed or are newly added shifts, via their mobile phones using Humanforce Work App.

Employee Management

Employee profiles became more accurate and intuitive with improvements to role revisions, pay rate handling, banking formats, qualification syncing, and visibility controls.

The introduction of cross-suite employee data connectivity (HR → WFM → Payroll) ensured information flows automatically and accurately, reducing onboarding delays and admin overhead.

Permission enhancements around sensitive fields further strengthened governance and privacy.

Leave & Availability

Humanforce delivered more reliable and compliant leave handling through:

•    Automatic unassignment from overlapping rostered shifts

•    Smarter blackout-period overrides

•    New alerting for insufficient leave balances (mirroring Back Office capability)

•    Improved handling of recurring vs override availability

These updates ensure managerscan approve leave confidently while maintaining coverage and compliance.

Timesheets & Attendance

2025 introduced major improvements in timesheet speed, clarity, and compliance control, through Multi-level Timesheet Approval which supports layered approval workflows, giving organisations stronger governance, auditability, and pay-related accuracy. 

Clocking

Clocking workflows became more intuitive with smarter shift transfers, accurate time-zone handling via API, and break prompts that reflect true rostered entitlements. Employees gained smoother, clearer time capture experiences, directly improving payroll accuracy and employee trust.

Awards & Payrun

Humanforce strengthened pay interpretation with:

•    Expanded award profile logic

•    New payroll exports (e.g., Rockfast, Sybiz Visipay, Smartly, PayGlobal)

•    Consolidated allowance exports

•    Manual daily payrun interpretation for fine-tuned adjustments

These updates give payroll teams greater control, accuracy, and flexibility.

Workforce Analytics

Workforce Analytics gained powerful new dimensions, including:

•    Charge-out reporting for rosters and timesheets

•    Additional employee data fields (e.g., CreatedBy, Default Period)

•    Performance boosts across dashboard widgets

 The result: clearer, richer insights for leaders and operational teams.

Security

Humanforce introduced stricter access-level enforcement, improved field-level permission alignment, single-primary-contact rules, and reliable syncing of sensitive attributes (e.g. tax exemptions). These changes improve data integrity and governance across all workforce data.

Alerts & Notifications

Alerts became more accurate, more configurable, and more visible, including:

•    Expanded roster alerts (min/max period hours, qualification checks, unavailability conflicts)

•    Shift confirmation and messaging error visibility

•    Real-time overtime and award-related warnings

 These improvements reduce scheduling risks and strengthen compliance.

WFM specific Tip processing integrations

Two major integrations, Tip Sheet and On The Monee, automate tip pooling using approved timesheet data.

 Benefits include:

•    Fair, transparent, rules-based tip distribution

•    Automatic payments to staff

•    Reduced payroll workload

•    Improved staff morale and trust

Connected Employee Data (HR → WFM → Payroll)

This suite-wide connectivity dramatically reduces admin time, improves accuracy, and ensures employees are paid correctly.

Messaging

Messaging within Workforce Management was strengthened with improved messaging capability, making communication faster and more reliable for managers and frontline staff; especially when coordinating rosters, confirmations, and shift changes.

Looking ahead to 2026

Humanforce Workforce Management in 2025 delivered a significant leap forward in operational efficiency, compliance assurance, and employee empowerment. With transformative capabilities like Event Rostering, Shift Consent, Multi-Level Timesheet Approval, Messaging enhancements, and automated tip processing integrations, Humanforce has delivered a more intelligent, more connected, and more intuitive WFM ecosystem, built for the dynamic, large-scale, compliance-intensive workforces. 

We are excited about a wave of employee-led, AI-powered innovations being unleashed to customers in the new year, including Smart Scheduling, WFM Analytics, and more.